Kodak DryView 8300 Service Bulletins page 114

SERVICE BULLETIN
Health Imaging Products
Eastman Kodak Company, Health Imaging, Rochester, NY 14650
SERVICE BULLETIN NO. 36 OCTOBER 2002
1437 and 1439 Kodak DryView 8600/8610 LASER IMAGERS
FILM TRAY Ejects While Full or Partially Full
Purpose
The purpose of this service bulletin is to communicate the causes for the FILM TRAY being ejected by the
LASER IMAGER even though it is not empty.
Normal Operation
The Kodak DryView MAMMOGRAPHY LASER IMAGING FILM (DVM) is packaged with
101 sheets of film and the LASER IMAGER counts down from 100 to 0 if Film Counting is
enabled. During proper operation, the FILM TRAY should be ejected with one (sometimes two)
sheets left in the bottom.
Problem
The causes are generally operator error and may be different between each model LASER IMAGER.
In most cases, the reason is because the operator uses the FILM SAVER while loading new film.
The FILM SAVER should be used only when there is a need to open the LASER IMAGER (i.e., to
remove a jam, etc.) and not for loading new film.
The 8600 LASER IMAGER may also prematurely eject the FILM TRAY if the operator presses the
Enter key within two seconds of inserting a new TRAY of film. While pressing the Enter key is part
of the procedure, some operators may be too hasty to do so.
ãEastman Kodak Company, 2002
Pub No. 8E6874