Fax Problems; Unable To Send A Fax; Unable To Receive A Fax - Oki MB492dn User Manual

Fax Problems

Memo
If you cannot solve a problem with the following solutions, contact your dealer.

Unable to send a fax

Symptom
Unable to send a fax.
A document cannot be sent
continuously.
After dialing, even if the
(START) button is pressed, the
machine cannot send a fax.
Unable to send a fax manually.
A document cannot be scanned
during memory transmission.

Unable to receive a fax

Symptom Point to check
Unable to Did you specify the
receive a appropriate
fax.
reception mode?
Is there paper in
the tray?
Is there a paper
jam?
Is a telephone
cable connected to
the machine and
telephone line
Point to check
Did you send in the correct
procedure?
Did you specify the correct
fax number?
Did you specify the
appropriate dial type?
Has any problem occurred at
the recipient machine?
Did you set the document
correctly in the ADF?
Did you set a document
other than A4, Letter or
Legal 13/13.5/14 in the
ADF?
Did you specify the
appropriate dial type?
Is the document set
properly?
Did you dial the correct
number?
Is the recipient's line busy?
Did you put the handset
down before pressing the
(START) button?
Is the document set
properly?
Is memory full?
Solution
Check the reception mode.
Load the paper.
Check an error message, and then remove any jammed paper.
Connect the telephone cable correctly.
Solution
Check the procedure, and
then try again.
If you are using speed dial,
print the speed dial list to
check the registration.
Specify the appropriate dial
type for your region.
Ask the recipient to have the
recipient's machine ready for
reception.
Set the document after
aligning the leading edge.
Only A4, Letter, and Legal
13/13.5/14 size documents
can be sent from the ADF.
Specify the appropriate dial
type for your region.
Set the document properly.
Dial the correct number.
Wait until the line is opened,
and then try again.
Press the (START)
button first.
Set the document properly.
Check the reserved
transmission.
Print the documents received
with the confidential
transmission.
Delete the documents stored
in the bulletin board box.
603
Reference
Sending a Fax
Specifying a Destination
Setting the Telephone Line Type
to Use
-
Setting in the ADF
About Documents That Can be
Set
Setting the Telephone Line Type
to Use
Setting in the ADF
Setting on the Document Glass
-
-
Sending a Fax after Calling
(Manual Transmission)
Setting in the ADF
Setting on the Document Glass
Sending at a Specified Date and
Time (Delayed Tx)
Printing a Document That is
Received in the Confidential Box
of This Machine
Receiving a Document That is
Saved in a Destination Bulletin
Board Box by Fax (Fcode Polling)
Reference
Setting a Reception Mode
Loading Paper
If a "Paper jam" Message
is Displayed
Connecting a Telephone
Line