Usb Connection Problems - Oki MB492dn User Manual

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The machine was
Connect cables before turning the machine on.
turned on before a
cable was
connected.
There is a problem
Press [Device Settings], select [Admin Setup] > [Network Menu] > [Network
with the
Setup] > [Network Setting] > [HUB Link Setting], and then change the
compatibility with
setting.
the hub.
The network
This machine cannot connect to a wired LAN and wireless LAN at the same
connection setting
time. To connect to a wired network, set the network connection to wired. To
is incorrect.
connect to a wireless network, set the network connection to wireless.
Not connected to a
Check that the wireless access point power is switched on.
wireless access
Check the wireless access point settings, and then try the manual settings or
point.
automatic settings.
Restart the wireless LAN function.
Press [Device Settings], select [Admin Setup] > [Network Menu] > [Network
Setup] > [Wireless Setting], and then select [Wireless reconnection].
For Windows
Cause
Solution
The IP address is
Check that the same IP address is set for the machine and the
incorrect.
machine's port setting on the computer.
Check that the IP address is not duplicated by another device.
Check that the correct IP address, subnet mask, and gateway
address are set.
If using OKI LPR Utility, check the IP address setting with OKI LPR
Utility.
All pages are not
If you are using the WSD port, change it to the standard TCP/IP
printed.
port.

USB connection problems

Common to Windows and Mac OS X
Cause
An unsupported USB cable is
used.
A USB hub is used.
A printer driver is not installed
correctly.
For Windows
Cause
The machine is offline.
A switch, buffer,
extension cable, or USB
hub is used.
Another printer driver
that works when
connected via a USB
interface is installed.
Solution
Use a USB 2.0 cable.
Directly connect the machine to the
computer.
Reinstall the printer driver.
Solution
Right-click the OKI MB562 icon on the [Devices and Printers] folder, and then
select [See print jobs] (if multiple drivers are installed, select [OKI MB562(*)]). In
the dialog box, select the [Printer] menu and then clear the check of [Use Printer
Offline].
* Select the required driver type.
Directly connect the machine to the computer.
Remove the other printer driver from the computer.
Reference
-
Connecting a Computer to This Machine via a USB
Interface
Installing a Driver and Software to a Computer
602
Connecting with a LAN
Cable (Network
Connection)
-
Connecting This Machine to
a Network
Connecting to a Wireless
LAN (Network Connection)
(MB562dnw, ES5162dnw
only)
Reference
Setting an IP Address from the Operator
Panel on This Machine
Following the IP Address of the
Registered Printer Automatically
-
Reference
Switching This
Machine Online
Connecting a
Computer to This
Machine via a
USB Interface
-

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