Troubleshooting; Is An Error Code Or Error Message Displayed On The Operator Panel? - Oki MB492dn User Manual

Troubleshooting

Memo
If the (STATUS) button lights up, a message is displayed by pressing the
If the STATUS Button Lights Up or Flashes on the Operator Panel
There are some restrictions depending on your OS on a computer.
About Restrictions on Each OS
Machine problems

Is an error code or error message displayed on the operator panel?

Displayed
If an Error Message is Displayed on the
Operator Panel
If the occurrence of a paper jam is
displayed
If a "Paper jam" Message is Displayed
If the "Document jam" Message is
Displayed
If the consumable lifetime or
replacement time is displayed
Replacing Consumables
If another message is displayed
Error Message Search
Cannot solve
Record the error message
currently displayed.
Not displayed
Problems that may occur in this machine
If Paper in the Tray or the Set Document is not Fed
Properly
If a Power Failure Occurs
About Problems of Each Function
About Problems with Printing Results
Other Problems
Does copying, printing, or scanning
work properly?
No Yes
There may be a problem with
a telephone or fax line.
Contact your carrier or
provider.
Cannot find a cause
Contact your dealer.
(STATUS) button.
Does copying or faxing work
properly?
No Yes
There may be a
problem in the
computer.
Contact your
computer dealer.
564
Computer problems
There is a problem with a
driver or utility.
If You Cannot Install a Printer
Driver
If Configuration Tool has a
Problem
Does copying, printing,
scanning, or faxing work
properly?
No Yes
There may be a
problem in the
computer.
Contact your computer
dealer.