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Cisco 7920 Series User Manual

Cisco 7920 Series User Manual

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F C S R E V I E W D R A F T - C I S C O C O N F I D E N T I A L
Cisco Unified Wireless IP Phone
7925G, 7925G-EX, and 7926G User
Guide for Cisco Unified
Communications Manager 8.0(1)
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel:
408 526-4000
800 553-NETS (6387)
Fax:
408 527-0883
Text Part Number:

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  • Page 1 F C S R E V I E W D R A F T - C I S C O C O N F I D E N T I A L Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager 8.0(1)
  • Page 2 F C S R E V I E W D R A F T - C I S C O C O N F I D E N T I A L...

  • Page 3: Using The Phone

    Entering Text again. Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are Phone Screen Icons Access voice Press and hold registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

  • Page 4: Softkey Definitions

    Softkey Definitions Entering Text Line Features Phone line AbbrDial Dial using a speed dial index Character—Press key one or more times. Service URL number Space—Press Barge Add yourself to a call on a shared Voice message Number—Press the number key. line Other Features Symbol—Press these keys:...

  • Page 5: Table Of Contents

    Accessories for the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Headset Information Securing the Phone with a Lock Set and Cable Lock Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 6 FCS REVIEW DRAFT - CISCO CONFIDENTIAL An Overview of Your Phone Cisco Unified Wireless IP Phone 7925G and 7926G Cisco Unified Wireless IP Phone 7925G-EX Understanding Buttons and Hardware Understanding Phone Screen Features Understanding the Home Screen Display Understanding Feature Buttons and Menus...
  • Page 7 Using a Handset, Headset, and Speakerphone Obtaining Headsets Using Bluetooth Wireless Headsets Using AutoAnswer Changing Phone Settings Customizing Rings Customizing Volume Settings Customizing the Phone Screen Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 8 Cisco Unified CallManager Release 4.3 and Later User Options Web Pages Logging In to the User Options Web Pages Subscribing to Phone Services Cisco Unified Communications Manager Release 5.1 and Later User Options Web Pages Accessing Your User Options Web Pages Configuring Features and Services on the Web...
  • Page 9 Understanding Additional Configuration Options Troubleshooting Your Phone General Troubleshooting Viewing Phone Administration Data Using the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms Index Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 10 FCS REVIEW DRAFT - CISCO CONFIDENTIAL OL-16132-01...

  • Page 11: Getting Started

    Accessing Your User Options Web Pages, page User Options web pages See softkey and icon definitions Refer to the Quick Reference Card in the front of this guide. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 12: Finding Additional Information

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL Finding Additional Information You can access the most current Cisco documentation on the World Wide Web at this URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html You can access the Cisco website at this URL: http://www.cisco.com/ International Cisco websites can be accessed from this URL: http://www.cisco.com/public/countries_languages.shtml...
  • Page 13 Battery Safety Notices These battery safety notices apply to the batteries that are approved by the Cisco Unified Wireless IP Phone 7925G manufacturer. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 14 FCS REVIEW DRAFT - CISCO CONFIDENTIAL Warning There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Statement 1015...
  • Page 15 When discarding a battery pack, contact your local waste disposal provider regarding Caution local restrictions on the disposal or recycling of batteries. Caution To obtain a battery, contact your local dealer. Use only the batteries that have a Cisco part number. CP-BATT-7925G-STD Standard battery—...

  • Page 16: Cisco Product Security Overview

    Depending on the quality of these devices and their proximity to other devices such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one or more of the following actions: •...
  • Page 17 FCS REVIEW DRAFT - CISCO CONFIDENTIAL Getting Started Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 18: Connecting Your Phone

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL Connecting Your Phone Your system administrator will configure your new Cisco Unified Wireless IP Phone to connect to the corporate wireless network and the IP telephony network. A rechargeable Lithium ion battery powers the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G.
  • Page 19 To remove the phone cover, follow the steps in the graphic below: Push locking catch to the left to release the cover. Lift and remove the cover of the battery compartment. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 20 FCS REVIEW DRAFT - CISCO CONFIDENTIAL To install the battery, follow the steps in the graphic below: Align battery to the bottom of the battery compartment, making sure that the metal contacts on the phone and battery face each other.

  • Page 21: Charging The Phone Battery

    Using the AC Power Supply to Charge the Battery, page 12 Using the USB Cable and USB Port on the PC to Charge the Battery, page 14 • Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 22: Using The Ac Power Supply To Charge The Battery

    7 hours You can also charge your battery using a desktop charger or multi-charger. For more Note information, see the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Accessory Guide. Using the AC Power Supply to Charge the Battery You can charge your battery quickly by connecting the AC power supply to the phone.
  • Page 23 Insert the AC power supply in a wall outlet. Indicator light—Indicates the charging status: • Red—Battery charging in process • Green—Battery charging is complete Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 24: Using The Usb Cable And Usb Port On The Pc To Charge The Battery

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL Using the USB Cable and USB Port on the PC to Charge the Battery You can charge the battery in the phone by connecting your phone with a USB cable to a USB port on your PC.

  • Page 25: Powering On The Phone

    Your idle phone screen can turn off after a time interval. To alert you that the phone is still powered on and connected to the wireless network when using battery power, the indicator light blinks green every two seconds. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 26: Setting Username And Passwords

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL Setting Username and Passwords When powering on your phone for the first time, in some networks, you might need to set your username and password to access the wireless network. Ask your system administrator for assistance.

  • Page 27: Accessories For The Cisco Unified Wireless Ip Phone 7925G, 7925G-Ex, And 7926G

    7925G-EX in hazardous environments. For a complete list and description of accessories, see the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Accessory Guide. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 28: Headset Information

    Beyond the physical, mechanical and technical performance, the audio portion of a headset must sound good to you (the user) and to the party on the far end. Sound is subjective and Cisco cannot guarantee the performance of any headsets, but some of the headsets on the sites listed below have been reported to perform well on Cisco Unified IP Phones.

  • Page 29: Securing The Phone With A Lock Set And Cable Lock

    Connecting Your Phone Securing the Phone with a Lock Set and Cable Lock You can secure the phone to a desk top by ordering the lock set from Cisco. For more information, refer to the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Accessory Guide.

  • Page 30: An Overview Of Your Phone

    An Overview of Your Phone Cisco Unified Wireless IP Phone 7925G and 7926G Your Cisco Unified Wireless IP Phone 7925G and 7926G is a full-feature telephone and a qualified Bluetooth wireless device (Qualified Device ID [QDID] B014396). The phone provides voice communication over the same wireless LAN that your computer uses, allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so on.

  • Page 31: Cisco Unified Wireless Ip Phone 7925G-Ex

    LAN that your computer uses, allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so on. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 32 • Online customizing of phone features and services from your User Options web pages. Potentially Explosive Environments Your Cisco Unified Wireless IP Phone 7925G-EX is ATEX Zone 2 and CSA Class 1 Division II certified equipment. This means the phone can be operated in an area in which an explosive gas atmosphere is not likely to occur in normal operation and if it does occur, is likely to do so only infrequently and will exist for a short period only (for example, less than 10 hours per year).

  • Page 33: Understanding Buttons And Hardware

    • Slow blinking green (every two seconds)—Phone is using only battery power. Phone is registered with the wireless network and is within service coverage area. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 34 FCS REVIEW DRAFT - CISCO CONFIDENTIAL Headset port Port for plugging in a headset or ear bud has a protective cover. with cover Speaker button Toggles the speaker mode on or off for the phone. Right softkey Activates the Options menu for access to the list of softkeys. Sometimes button displays a softkey label.
  • Page 35 18 Barcode Use with Java MIDlet applications to allow you to scan barcodes. scanner Only available on the Cisco Unified IP Phone 7926G Note Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 36: Understanding Phone Screen Features

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL Understanding Phone Screen Features Because the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G has only two softkey buttons, the Options softkey displays the list of available feature options for the phone. The features in the Options list change depending on whether the phone is idle or in an active call.
  • Page 37 Primary Phone line—Displays the phone number (directory number) for your primary phone line Date and Time line Displays time and date information 12:39 06/20/06 Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 38: Understanding The Home Screen Display

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL Options Menu Displays softkey features for the current call state Softkey labels area Displays softkey options and provides access to the Options list of softkey features Ph Book - Options Displays the active navigation arrows for the menu or screen...

  • Page 39: Understanding Feature Buttons And Menus

    Press an arrow on the Navigation button to access one of these menus from the main screen: Directory Line View Settings Services Scroll through a menu Press the Navigation button up or down. or list Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 40: Accessing The Help System On Your Phone

    Main menu topics include: • About Your Cisco Unified IP Phone—Details about your phone • How do I...?—Procedures for common phone tasks • Calling Features—Descriptions and procedures for calling features •...

  • Page 41: Using Phone Buttons

    Your phone supports up to six lines. To see your phone lines, press to open Line View. You have as many lines as you have directory numbers with phone line icons in the Line View list. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 42: Understanding Line And Call Icons

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL • Calls—Each line can support multiple calls, typically up to four calls. Your phone can support up to 24 connected calls, but your system administrator might adjust this number according to your needs. Only one call can be active at any time; other calls are automatically placed on hold.

  • Page 43: Understanding Out-Of-Range Alerts

    If your system administrator enabled the out-of-range alert, depending on the configuration, you might hear a beep only once, or every 10, 30, or 60 seconds until you are back within range of the wireless network. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 44: Understanding Feature Availability

    Understanding Feature Availability The operation of your Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G and the features available to you may vary, depending on the call processing agent used by your company and also on how your company’s phone support team has configured your phone system.

  • Page 45: Cleaning The Phone

    Cleaning the Phone Gently wipe the phone screen and phone with a soft, dry cloth or a moist wipe. The Cisco Unified Wireless IP Phone 7925G and 7926G is resistant to dust and spills, but if Note you wish to further protect your phone, you can purchase a silicon case for it. For more...

  • Page 46: Basic Call Handling

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL Basic Call Handling You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information. Placing a Call—Basic Options Here are some easy ways to place a call on your wireless IP phone.
  • Page 47 • Your phone might be set up for international call logging, which is indicated by a “+” symbol on the call logs, redial, or call directory entries. See your system administrator for more information. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 48: Placing A Call-Additional Options

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL • If parties on a call hear a beep tone, the call might be monitored or recorded. Ask your system administrator for more information. • If you press any digits while on an active call, the digits will be displayed on the screen and will timeout after 2 seconds.
  • Page 49 1. Dial a number. Your system tracking code administrator 2. Press 3. After the tone, enter a client matter code (CMC) or a forced authorization code (FAC). Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 50: Answering A Call

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL For more information, If you want to... Then... see... Place a call using your 1. Choose > EM Service (name can Using Cisco Extension Extension Mobility profile vary). Mobility, page 67 2. Enter log in information.
  • Page 51 • To use any button to answer a call, see Changing Keypad Settings, page • You can answer an incoming call even when the keypad is locked. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 52: Ending A Call

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL • If you were using an application or service before you answered an incoming call, your application or service will resume after you end the call. Ending a Call You can end a call using several options If you want to...

  • Page 53: Using Mute

    During a call, press on left side of phone. The icon appears at the top of the phone screen. Toggle Mute off Press . The icon disappears. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 54: Switching Between Multiple Calls

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL Switching Between Multiple Calls You can switch between multiple calls on one or more lines. If the call that you want to switch to is not automatically highlighted on the phone screen, scroll to it.
  • Page 55 • You cannot use Trnsfer to redirect a call on hold. To remove the call from hold before transferring it, choose Resume. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 56: Forwarding Calls To Another Number

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL Forwarding Calls to Another Number When enabled by your system administrator, you can use these call forwarding features to redirect incoming calls from your phone to another number: • Unconditional call forwarding (Call Forward All)—Applies to all calls that you receive.

  • Page 57: Using Do Not Disturb

    , then select the DND radio button to turn it  on ( “Do Not Disturb is active” appears on the phone and the ring tone is turned off. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 58: Making Conference Calls

    “Alert” setting configured by your system administrator). Making Conference Calls Your Cisco Unified IP Phone allows you to talk simultaneously with multiple parties in a conference call. Using Conference Features You can create a conference in various ways, depending on your needs and the features that are available on your phone: •...

  • Page 59: Using Conference

    To avoid this, transfer the conference before hanging up. Using Join Join allows you to combine two or more existing calls to create a conference in which you are a participant. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 60 FCS REVIEW DRAFT - CISCO CONFIDENTIAL If you want to... Then... Create a conference by joining 1. From an active call, press , highlight another a call that  together existing calls that are on a single line you want to include in the conference, and choose Options >...

  • Page 61: Using Cbarge

    In this case, try your call again. End a Meet-Me conference All participants must hang up. The conference does not automatically end when the conference initiator disconnects. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 62: Viewing Or Removing Conference Participants

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL If you call a secure Meet-Me conference number from a non-secure phone, your phone displays the message, “Device Not Authorized.” For more information, see Making and Receiving Secure Calls, page Viewing or Removing Conference Participants During a standard (ad hoc) conference, you can view a list of participants and remove participants.

  • Page 63: Placing Or Receiving Intercom Calls

    1. Press preconfigured intercom target 2. Select (intercom line) to dial the target intercom number.  After you hear the intercom-alert tone, begin speaking. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 64 FCS REVIEW DRAFT - CISCO CONFIDENTIAL If you want to... Then... Place an intercom call to any 1. Press intercom number 2. Select (intercom line) and dial the intercom target  number. After you hear the intercom-alert tone, begin speaking.

  • Page 65: Advanced Call Handling

    ) displays under the number assigned to a speed-dial hot key. For more information, see Using Speed Dial and Fast Dial, page 56 Using the Phone Book on Your Phone, page Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 66: Using Speed Dial And Fast Dial

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL Line View Speed Dial A Line View speed dial allows you to quickly dial a number that is not stored in your local Phone Book. You set up line view speed-dial numbers from the User Options web page. Up to six numbers (a combination of line and speed-dial numbers) can be displayed on the phone.

  • Page 67: Picking Up A Redirected Call On Your Phone

    Call PickUp allows you to answer a call that is ringing on a coworker’s phone by redirecting the call to your phone. You might use Call PickUp if you share call-handling with coworkers. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 68 FCS REVIEW DRAFT - CISCO CONFIDENTIAL If you want to... Then... Answer a call that is ringing 1. Choose Options > PickUp. on another extension within If your phone supports auto-pickup, you are now connected to your call pickup group the call.

  • Page 69: Storing And Retrieving Parked Calls

    You have a limited time to retrieve a parked call before it reverts to ringing at the original number. See your system administrator for details. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 70: Logging Out Of Hunt Groups

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL Logging Out of Hunt Groups If your organization receives a large number of incoming calls, you might be a member of a hunt group. A hunt group includes a series of directory numbers that share the incoming call load. When the first directory number in the hunt group is busy, the system hunts for the next available directory number in the group and directs the call to that phone.

  • Page 71: Using Barge To Add Yourself To A Shared-Line Call

    Add yourself to a call 1. Highlight a remote-in-use call. You might need to use Line View. on a shared line 2. Choose Options > Barge or cBarge. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 72: Preventing Others From Viewing Or Joining A Shared-Line Call

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL If you want to... Then... View conference Viewing or Removing Conference Participants, page participants Leave a barged call Choose EndCall or If you disconnect after using Barge, the remaining parties hear a disconnect tone and the original call continues.

  • Page 73: Using Blf To Determine A Line State

    Note If you chose Options > Pickup or GPickup when the monitored line is not ringing, your phone will speed dial the line number. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 74: Making And Receiving Secure Calls

    • Authenticated call—The identities of all phones participating in the call have been verified. • Encrypted call—The phone is receiving and transmitting encrypted audio (your conversation) within the Cisco IP network. Encrypted calls are also authenticated. • Protected call—The phone is receiving and transmitting encrypted audio (your conversation) with another phone.

  • Page 75: Tracing Suspicious Calls

    • Preemption is the process of ending an existing, lower priority call while accepting a higher priority call that is sent to your phone. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 76 FCS REVIEW DRAFT - CISCO CONFIDENTIAL If you... Then... Want to choose a priority Contact your system administrator for a list of corresponding (precedence) level for an outgoing precedence numbers for calls. call Want to make a priority Enter the MLPP access number (provided by your system (precedence) call administrator) followed by the phone number.

  • Page 77: Using Cisco Extension Mobility

    Advanced Call Handling Using Cisco Extension Mobility Cisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your own. After you log in to EM, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings.

  • Page 78: Using The Push To Talk Service

    Push to Talk service. Using the Barcode Scanner Your system administrator can configure the Cisco Unified Wireless IP Phone 7926G to scan 2D barcodes using the scanning module on the top of the phone. The phone uses a Java MIDlet to use the barcode date to display information such as pricing, location, and inventory information.

  • Page 79: Using A Handset, Headset, And Speakerphone

    You can activate the speakerphone (on the phone) even when the phone is docked in the desktop charger and connected to a wired headset. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 80: Obtaining Headsets

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL If you want to... Then... Switch to the speaker (from Press and hold until the icon appears. the handset) during a call Press and hold to toggle back to the handset. Adjust the volume level for a...
  • Page 81 • Tap on the headset to send a connection request to the phone. not connected) with the • Choose > Phone Settings > Bluetooth > Device List, phone highlight the headset, and press Options > Connect. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 82 FCS REVIEW DRAFT - CISCO CONFIDENTIAL If you want to... Then... Unpair a Bluetooth headset 1. Choose > Phone Settings > Bluetooth > Device List. from the phone 2. Select a headset from the list, press Options > Unpair. 3. Press Yes to confirm.

  • Page 83: Using Autoanswer

    Bluetooth enabled icon is in the phone status line. Otherwise, calls ring normally and you must manually answer them. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 84: Changing Phone Settings

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL Changing Phone Settings You can personalize your wireless IP phone by adjusting sound settings, volume levels, display options, and keypad settings. You can also view your Network Profiles from the Settings menu. Customizing Rings You can customize your phone by choosing a ring type for each line.

  • Page 85: Customizing Volume Settings

    2. Select Speaker. 3. Press to increase the volume or to decrease the volume. 4. Press Save to make the change or Cancel. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 86: Customizing The Phone Screen

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL If you want to... Then... Adjust the phone volume 1. Choose > Phone Settings > Sound Settings > Volumes. level 2. Select Handset. 3. Press to increase the volume or to decrease the volume.
  • Page 87 Change. 3. Select one of the following: • Default (default setting) • Increased 4. Press Save to make the change or Cancel. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 88: Changing Keypad Settings

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL Changing Keypad Settings You can set the keypad to automatically lock, to make tones, and to answer a call. See these sections for more information: • Using Any Key to Answer the Phone, page 78 Setting the Keypad to Automatically Lock, page 79 •...

  • Page 89: Setting The Keypad To Automatically Lock

    • Auto lock is enabled only when the phone is idle and at the main screen. • The keypad lock is temporarily disabled when you have an incoming call. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 90: Changing The Keypad Tones

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL Changing the Keypad Tones You can enable or disable the tones when you press a key on your keypad. If you want to... Then... Change the keypad tone level 1. Choose > Phone Settings > Keypad Settings.

  • Page 91: Viewing Hardware Diagnostics

    IP Phone 7925G, 7925G-EX, and 7926G Administration Guide. If you want to... Then... Run the Site Survey utility 1. Choose > Phone Settings > Diagnostics. 2. Select WLAN. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 92: Performing Scanner Diagnostics

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL Performing Scanner Diagnostics You can ensure the barcode scanner is functional. If you want to... Then... Ensure that the barcode scanner 1. Choose > Phone Settings > Diagnostics. is functional. 2. Select Scanner. 3. Position the scanner in front of a barcode and press Scan.

  • Page 93: Using Call Logs And Directories

    2. Choose Missed Calls, or Received Calls, or Placed Calls. 3. Choose Options > Delete, or choose Options > Exit. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 94: Directory Dialing

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL If you want to... Then... Erase all call 1. Press to display call logs. records in all call 2. Press Clear. Doing so erases all call logs, or choose Options > Exit. logs See if the line in the Look for Busy Lamp Field indicators.

  • Page 95: Using Corporate Directory On Your Phone

    Cisco Unified CallManager Release 4.3 and Later For information about how to set up and use the Personal Directory when connected to a Cisco Unified CallManager 4.3 or later system, refer to Customizing Your Cisco IP Phone on the Web: http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html...

  • Page 96: Cisco Unified Communications Manager Release 5.0 And Later

    Cisco Unified Communications Manager Release 5.0 and Later This section describes how to set up and use Personal Directory on your phone when you are connected to a Cisco Unified Communications Manager Release 5.0 or later. Alternately, see Using Personal Directory on the Web, page If you want to...
  • Page 97 2. Scroll to the listing you want and press Select or 3. Choose Options > Remove. Log out of Personal 1. Choose > Personal Address Book (exact name may vary). Directory 2. Choose Logout. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 98: Using The Phone Book On Your Phone

    Your system administrator can import up to 100 contacts into your Phone Book if they are Note stored in a file using XML or CSV format, such as your contacts in Microsoft Outlook or the Cisco Unified Wireless IP Phone 7920. For more information, see your system administrator. OL-16132-01...
  • Page 99 Options > Change. 4. Enter your changes. When finished, press Options, then choose Save to save the information, or press Cancel. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 100 FCS REVIEW DRAFT - CISCO CONFIDENTIAL If you want to... Then... Search for a contact 1. Choose > Phone Book or press Ph Book (if available). in your phone book 2. Choose Options > Mode and enter the text to search. You can search for first name, last name, nickname, and company name.
  • Page 101 Speed dial 1 is always assigned to voicemail. You cannot remove or reassign this speed dial. To make a speed-dial call, see Placing a Call—Additional Options, Note page Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 102 Speed Dial 1 is reserved for voicemail. • If you have contact information stored in another location (for example, in Microsoft Outlook or the Cisco Unified Wireless IP Phone 7920), ask your system administrator whether the file can be imported into your Phone Book.

  • Page 103: Accessing Voice Messages

    The iDivert feature automatically transfers a call (including a ringing or held call) to your voice message system. Callers hear your voice message greeting and can leave you a message. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 104: Accessing Your User Options Web Pages

    This section describes how to access your User Options web pages and how to subscribe to phone services when you are connected to a Cisco Unified CallManager Release 4.3 or later system. For more details about the features you can configure and the phone services to which you can subscribe, refer to Customizing Your Cisco IP Phone on the Web at the following URL: http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html...

  • Page 105: Subscribing To Phone Services

    2. Select the service that you want. Learn how to use Refer to Customizing Your Cisco IP Phone on the Web: phone services http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guid e_list.html Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 106: Cisco Unified Communications Manager Release 5.1 And Later User Options Web Pages

    Configuring Features and Services on the Web, page 97 • Accessing Your User Options Web Pages This section describes how to log in and select a phone device for Cisco Unified Communications Manager Release 5.1 or later User Options web pages. If you want to...

  • Page 107: Configuring Features And Services On The Web

    Depending on configuration, your phone can support several speed-dial features that are set up from the web: • Line View Speed Dials • Abbreviated Dials • Fast Dials Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 108: Using Personal Directory On The Web

    Note If you want to... Then do this after you log in... Set up Line View 1. Select the name for the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, speed-dial numbers and 7926G device. 2. Click Speed Dials. 3. Enter a phone number as you would dial it.
  • Page 109 5. Use the Search Options area to find the appropriate PAB entry. 6. Click a phone number in the Search Results area. 7. Click Save. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 110 FCS REVIEW DRAFT - CISCO CONFIDENTIAL If you want to... Then, do this after you log in... Assign a Fast Dial code 1. Choose User Options > Fast Dials. to a phone number 2. Click Add New. (without using a PAB 3.

  • Page 111: Setting Up Phone Services On The Web

    3. Click Delete Selected. Change a service name 1. Search for services. 2. Click on the service name. 3. Change the information and click Save. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...

  • Page 112: Controlling User Settings On The Web

    FCS REVIEW DRAFT - CISCO CONFIDENTIAL If you want to... Then do this after you log in... Add a service to an 1. Select a device. available screen slot 2. Click Service URL. Note If you do not see this option, ask your system administrator to configure a service URL button for your phone.

  • Page 113: Controlling Line Settings On The Web

    Tips • Use your PIN to log in to Cisco Extension Mobility or Personal Directory on your phone. • Use your password to log in to your User Options web pages and Cisco WebDialer on your personal computer. • For more information about these services, ask your system administrator.

  • Page 114: Using Cisco Webdialer

    You cannot change the Ring Settings for the phone from the User Options web pages. Using Cisco WebDialer Cisco WebDialer allows you to make calls on your wireless IP phone to directory contacts by clicking items in a web browser. Your system administrator must configure this feature for you.
  • Page 115 6. To end a call, click Hangup or disconnect from your phone. Log out of WebDialer Click the logout icon in the Make Call or Hang Up page. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 116 FCS REVIEW DRAFT - CISCO CONFIDENTIAL If you want to... Then... Set up, view, or Access the Preferences page. change WebDialer The Preferences page appears the first time that you use WebDialer, after you preferences click the number that you want to dial.
  • Page 117 Request a shared line. This allows you to Using a Shared Line, number for several phones use one number for your desk phone and page your wireless IP phone, for example. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 118 FCS REVIEW DRAFT - CISCO CONFIDENTIAL If you... Then... For more information... Share phones or office Consider using: Ask your system space with coworkers administrator about these • Call Park to store and retrieve calls features and see the: without using the transfer feature.
  • Page 119 Join also requires the selected calls to be on the same line. If necessary, transfer calls to one line before joining them. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 120 When your barge attempt fails for this reason, your phone plays a fast busy tone. • You cannot barge a call on another Cisco Unified Wireless IP Phone. You are disconnected You are disconnected from a call that you joined using Barge if the call is from a call that you put on hold, transferred, or turned into a conference call.
  • Page 121 • Immediately report an audio problem on the current call • Select a general problem from a list of categories and choose reason codes Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 122 FCS REVIEW DRAFT - CISCO CONFIDENTIAL OL-16132-01...
  • Page 123 Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com at the following URL: http://www.cisco.com/en/US/docs/general/warranty/English/1Y1DEN__.html Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 124 FCS REVIEW DRAFT - CISCO CONFIDENTIAL OL-16132-01...
  • Page 125 BLF Pickup erasing Bluetooth viewing and dialing from enabling call park headset call pickup Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 126 FCS REVIEW DRAFT - CISCO CONFIDENTIAL call waiting buttons and keys CallBack cleaning call-handling, advanced connecting call-handling, basic description of calls feature configuration for 34, 107 answering healthcare environments blocking online help for compared to lines power supply conference features for...
  • Page 127 Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 128 FCS REVIEW DRAFT - CISCO CONFIDENTIAL signal strength text label for icons, for call states viewing indicator light voice message indicator setting blink rates locking blinks green phone colors log out of hunt group in service installing, Cisco Unified Wireless IP Phone...
  • Page 129 Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 130 FCS REVIEW DRAFT - CISCO CONFIDENTIAL changing assigning to Phone Book contact 74, 75 choosing per line hot key 74, 75 ringer line view volume line view labels 74, 75 making a call using a hot key options setting up from the web...
  • Page 131 74, 75 adjusting during call preserving volume button description Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager...
  • Page 132 FCS REVIEW DRAFT - CISCO CONFIDENTIAL OL-16132-01...
  • Page 134 Cisco Website at www.cisco.com/go/offices. CCDE, CCENT, Cisco Eos, Cisco Lumin, Cisco Nexus, Cisco StadiumVision, the Cisco logo, DCE, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn is a service mark; and Access Registrar, Aironet, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP,...

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