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7962
Cisco 7962 Manuals
Manuals and User Guides for Cisco 7962. We have
25
Cisco 7962 manuals available for free PDF download: User Manual, Quick Reference Manual, Quick Reference, Cheat Sheet, User Training Manual, Reference Manual, Quick Manual, Quick User Manual
Cisco 7962 User Manual (132 pages)
Unified IP Phone for Cisco Unified Communications Manager 9.0 (SCCPand SIP)
Brand:
Cisco
| Category:
IP Phone
| Size: 3.82 MB
Table of Contents
3
Table of Contents
14
Preface
14
Additional Information
14
Cisco Unified IP Phone 7900 Series Elearning Tutorials
15
Safety and Performance Information
15
Power Outage
15
External Devices
15
Cisco Product Security Overview
16
Accessibility Features
17
Chapter 1 Phone Features
17
Phone Overview
17
Buttons and Hardware
18
Cisco Unified IP Phone 7962G
18
Cisco Unified IP Phone 7961G and 7961G-GE
19
Cisco Unified IP Phone 7942G
19
Cisco Unified IP Phone 7941G and 7941G-GE
19
Buttons and Hardware Identification
21
Line and Call Definitions
22
Line and Call Icons
23
Phone Screen Features
24
Phone Screen Cleaning
24
Feature Buttons and Menus
25
Phone Help System
25
Feature Availability
26
SIP and SCCP Signaling Protocols
27
Energy Savings
29
Phone Installation
29
Phone Installation Overview
29
Cisco Unified IP Phone Cable Installation
30
Hookswitch Clip Removal (Required)
31
Adjust Handset Rest
31
Footstand Adjustment
32
Phone Cable Lock
32
TAPS Registration
32
Wired and Wireless Headsets
33
Headset Support
33
Audio Quality
33
Wireless Headset Selection (Cisco Unified IP Phone 7962G or 7942G)
35
Calling Features
35
Calling Features Overview
35
Basic Call Options
36
Place Call
36
Place Call Using Speakerphone
36
Place Call Using Headset
37
Redial Number
37
Place Call When Another Call Is Active (Using Same Line)
37
Dial From Call Log
38
Additional Call Options
38
Place Call While Another Call Is Active (Using Different Line)
38
Dial From Corporate Directory On Personal Computer Using Cisco Webdialer
39
Notify When Busy or Ringing Extension Available (Callback)
39
Make Priority (Precedence) Call
39
Place Call Using Billing or Tracking Code
40
Make Call From Mobile Phone Using Mobile Voice Access
40
Place Call Using PAB
40
Make Speed Dial Call
41
Dial From Corporate Directory On Phone
41
Dial Personal Address Book (PAB) Entry
41
Make Fast Dial Call
41
Call Answer
43
Call Disconnect
43
Hold and Resume
44
Put Call On Hold
44
Remove Call From Hold On Current Line
44
Remove Call From Hold On Different Line
45
Mute
45
Mute or Unmute Call
45
Multiple Calls
45
View Calls On Another Line
46
Switch to Call Overview Mode
46
Switch Between Connected Calls On One Line
46
Switch Between Connected Calls On Different Lines
46
Switch From Connected Call to Answer Ringing Call
47
In-Progress Call Movement
47
Switch In-Progress Call On Desk Phone to Mobile Phone
47
Switch In-Progress Call From Mobile Phone to Desk Phone
48
Handoff)
48
Call Transfer
48
Transfer Call Without Talking to Transfer Recipient
49
Talk to Transfer Recipient before Transferring Call (Consult Transfer)
49
Call Transfer to Voice Message System
49
Send Active, Ringing, or On-Hold Call to Voice Message System
50
Call Forward
50
Set Up or Cancel Call Forwarding
51
Set Up and Cancel Call Forward All From Phone
51
Do Not Disturb
51
Turn DND On and Off
52
Set Up DND Settings
52
Conference Calls
52
Ad Hoc Conference
53
Create Conference By Calling Participants
53
Add New Participants to Conference
53
Join Conference
54
Join Together Existing Calls On Single Phone Line
54
Join Together Existing Calls On Multiple Phone Lines
54
Barge Conference
54
Create Conference By Barging Call On Shared Line
55
Meet Me Conference
55
Start Meet Me Conference
55
Join Meet Me Conference
55
Conference Participants List
56
Control Conference Using Participants List
56
Verify Conference Call Security
56
Intercom Calls
57
Place Intercom Call to Preconfigured Intercom Number
57
Place Intercom Call to Any Intercom Number
57
Receive Intercom Call
58
Advanced Call Handling
58
Speed Dial
58
Make Call Using Speed-Dial Buttons
58
Related Topics
58
Procedure
58
Step 1
59
Make Call Using On-Hook Abbreviated Dial
59
Make Call Using Fast Dial
59
Call Pickup
59
Answer Call Ringing On Another Extension Within Call Pickup Group
60
Answer Call Ringing On Another Extension Outside Call Pickup Group
60
Answer Call Ringing On Another Extension in Group or in Associated Group
60
Answer Call Ringing On Particular Extension (Line Number)
61
Call Park
61
Store and Retrieve Active Call Using Call Park
62
Direct and Store Active Call at Directed Call Park Number
62
Direct, Store, and Retrieve Active Call at Assisted Directed Call Park Number
62
Retrieve Parked Call From Directed Call Park Number
62
Hunt Groups
63
Log in and Out of Hunt Groups
63
Shared Lines
63
Remote-In-Use Icon
63
Call Information and Barge
63
Privacy
64
Barge, Cbarge, and Shared-Line Calls
64
Single-Button and Multitouch Barge
64
Barge Features
65
Privacy and Shared Lines
65
Prevent and Allow Others to View or Barge Calls On Shared Line
65
Busy Lamp Field Features
66
Use BLF Pickup to Answer Ringing Call
67
Secure Calls
68
VPN Client
69
Suspicious Call Trace
69
Notify System Administrator about Suspicious or Harassing Call
69
Priority Calls
70
Cisco Extension Mobility
71
Log in to EM
71
Log Out of EM
72
Change Your PIN Using Change Credentials Service
72
Change Your PIN Using Changepin Softkey
72
Business Calls Using Single Phone Number
73
Mobile Connect and Mobile Voice Access
74
Put Call Picked Up On Mobile Phone On Hold
74
Connect to Mobile Voice Access
74
Turn On Mobile Connect From Mobile Phone
75
Turn Off Mobile Connect From Mobile Phone
75
Phone
75
Turn On or Off Mobile Connect Access to All Remote Destinations From Desk Phone
77
Chapter 4 Handset, Headset, and Speakerphone
77
Headset, Handset, and Speaker Overview
77
Handset
78
Headset
78
Control Wired Headset Sidetone
79
Wireless Headset
79
Wideband Headset
79
Speakerphone
79
Autoanswer with Headset or Speakerphone
81
Chapter 5 Phone Customization
81
Ring and Message Indicator Customization
81
Change Ringtone Per Line
82
Adjust Phone Ringer Volume Level
82
Change Ring Pattern (Flash-Only, Ring Once, Beep-Only)
82
Change Audible Voice-Message Indicator
82
Change How Voice Message Light On Handset Works
83
Phone Screen Customization
83
Change Phone Screen Contrast
83
Change Background Image
84
Change Phone Screen Language
84
Change Line Text Label
85
Chapter 6 Call Logs and Directories
85
Call Logs and Directories Overview
85
Call Logs
86
View Call Logs
86
Display Single Call Record Details
86
Erase All Call Records in All Logs
87
Erase All Call Records in Single Log
87
Erase Single Call Record
88
Dial From Call Log (While Not On Another Call)
88
Dial From Call Log (While Connected to Another Call)
89
Place Call From URL Entry in Call Log
89
Redial International Call From Missed and Received Call Logs
90
Directory Features
90
Corporate Directory
90
Dial From Corporate Directory (While Not On Another Call)
91
Dial From Corporate Directory (While On Another Call)
91
Personal Directory
92
Access Personal Directory (For PAB and Fast Dial Codes)
92
Search for PAB Entry
92
Dial From PAB Entry
93
Delete PAB Entry
93
Edit PAB Entry
93
Add New PAB Entry
94
Assign Fast Dial Code to PAB Entry
94
Search for Fast Dial Codes
94
Place Call Using Fast Dial Code
95
Delete Fast Dial Code
95
Log Out of Personal Directory
97
Chapter 7 Voice Messages
97
Voice Messages Overview
97
Voice Message Identification
98
Set Up and Personalize Voice-Message Service
98
Listen to Voice Messages or Access Voice Messages Menu
99
User Options Web Pages
99
User Options Web Pages Overview
99
User Options Web Page Actions
99
Sign in and Out of User Options Web Pages
100
Select Device From User Options Web Page
100
Select Configuration Option After Logging in
100
Feature and Service Setup On Web
101
Personal Directory On Web
101
Add New Personal Address Book Entry
101
Assign Button for Personal Address Book
102
Edit Personal Address Book Entry
102
Delete Personal Address Book Entry
102
Fast Dials On Web
103
Assign Fast-Dial Code to Personal Directory Entry
103
Assign Fast Dial Code to Phone Number
103
Assign Line Button for Fast Dial
104
Search for Fast Dial Entry
104
Edit Fast-Dial Phone Number
104
Delete Fast Dial Personal Address Book Entry
105
Address Book Synchronization Tool
105
Speed Dial Setup On Web
105
Set Up Speed-Dial Codes
106
Set Up Abbreviated Dialing Codes
106
Phone Service Setup On Web
107
Subscribe to Service
107
Search for Services
107
Change or End Services
108
Change Service Name
108
Add Service to Programmable Feature Button
108
User Settings On Web
109
Change Browser Password
109
Change PIN
109
Change User Options Web Page Language Setting
110
Change Phone Display Language
110
Line Settings On Web
110
Set Up Call Forward Per Line
111
Change Voice Message Indicator Setting Per Line
111
Change Audible Voice Message Indicator Setting Per Line
112
Edit Line Text Label for Phone Display
112
Phone and Access List Setup for Mobile Connect
112
Create Access List
113
Set Up, View, or Change Webdialer Preferences
113
Add New Remote Destination
114
Cisco Webdialer
114
Use Webdialer with User Options Directory
115
Use Webdialer with Another Online Corporate Directory
115
Directory)
115
Log Out of Webdialer
115
Set Up, View, or Change Webdialer Preferences
117
Chapter 9 Additional Options
119
Chapter 1 0 Troubleshooting
119
Problems
119
No Dial Tone or Cannot Complete Call
120
Missing Softkey
120
Cannot Barge Call and Hear Fast Busy
120
Call Disconnects After Barge
121
Cannot Access Settings Menu
121
Cannot Use Callback
121
Call Forward All Error Message
122
Security Error Message
122
Unresponsive Phone
122
Phone Screen Is Too Light or Too Dark
122
And 7941G-GE)
123
Phone Screen Is Too Light or Too Dark (Cisco Unified IP Phones 7962G and 7942G)
123
Phone Troubleshooting Data
124
Quality Reporting Tool
125
Appendix A Warranty
125
Cisco One-Year Limited Hardware Warranty Terms
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Cisco 7962 User Manual (13 pages)
for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
Brand:
Cisco
| Category:
IP Phone
| Size: 1.27 MB
Table of Contents
1
Call Logs and Directories Overview
1
Call Logs
2
View Call Logs
2
Display Single Call Record Details
2
Erase All Call Records in All Logs
3
Erase All Call Records in Single Log
3
Erase Single Call Record
4
Dial From Call Log (While Not On Another Call)
4
Dial From Call Log (While Connected to Another Call)
5
Place Call From URL Entry in Call Log
5
Redial International Call From Missed and Received Call Logs
6
Directory Features
6
Dial From Corporate Directory (While Not On Another Call)
6
Corporate Directory
7
Dial From Corporate Directory (While On Another Call)
7
Personal Directory
8
Access Personal Directory (For PAB and Fast Dial Codes)
8
Search for PAB Entry
8
Dial From PAB Entry
9
Delete PAB Entry
9
Edit PAB Entry
9
Add New PAB Entry
10
Assign Fast Dial Code to PAB Entry
10
Search for Fast Dial Codes
10
Place Call Using Fast Dial Code
11
Delete Fast Dial Code
11
Log Out of Personal Directory
Cisco 7962 User Manual (13 pages)
for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
Brand:
Cisco
| Category:
IP Phone
| Size: 1.54 MB
Table of Contents
1
Phone Features
1
Phone Overview
1
Buttons and Hardware
2
Cisco Unified IP Phone 7962G
3
Cisco Unified IP Phone 7942G
3
Buttons and Hardware Identification
5
Line and Call Definitions
6
Line and Call Icons
7
Phone Screen Features
8
Phone Screen Cleaning
8
Feature Buttons and Menus
9
Phone Help System
9
Feature Availability
10
SIP and SCCP Signaling Protocols
11
Energy Savings
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Cisco 7962 User Manual (9 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 0.26 MB
Table of Contents
2
Product View
3
Description
5
Call Operations
5
Answering Calls
5
Placing Calls
5
Redial, Hold
6
Transfer
6
Call Forward
6
Conference
7
Mute
7
Idivert
7
DND (Do Not Disturb)
7
Directory
8
Searching for Staff Member in Directory
Cisco 7962 Quick Reference Manual (9 pages)
Cisco 7942/7962 IP Phone
Brand:
Cisco
| Category:
IP Phone
| Size: 0.51 MB
Table of Contents
2
Table of Contents
4
How Do I
4
Place a Call
4
Put a Call On Hold
4
Adjust the Handset Volume
4
Adjust the Ringer Volume
5
Operate the LCD Screen
6
Adjust the LCD Contrast
6
Use Voice Mail
6
View My Missed Calls
8
Transfer a Call
8
Forward All Calls
Cisco 7962 User Manual (6 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 0.4 MB
Table of Contents
2
Accessing Online Help
5
Last Number Redial
5
Call Forward All
5
Using Call Logs and Directories
5
Using Your Personal Directory
6
Using Corporate Directory On Your Phone
6
Speed Dialing
Cisco 7962 Quick Reference Manual (7 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 4.82 MB
Cisco 7962 User Manual (6 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 0.22 MB
Table of Contents
3
Manage Call Waiting
4
Forward All Calls
5
Retrieve Voice Mail Messages
6
Adjust the Display Contrast
Cisco 7962 Quick Reference (7 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 0.43 MB
Cisco 7962 User Manual (4 pages)
Handset, Headset, and Speakerphone for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
Brand:
Cisco
| Category:
IP Phone
| Size: 1.21 MB
Table of Contents
2
Control Wired Headset Sidetone
3
Wireless Headset
3
Wideband Headset
3
Autoanswer with Headset or Speakerphone
Cisco 7962 User Manual (6 pages)
DeWalt IP Phone User Manual
Brand:
Cisco
| Category:
IP Phone
| Size: 0.25 MB
Cisco 7962 User Manual (4 pages)
IP Endpoint
Brand:
Cisco
| Category:
IP Phone
| Size: 0.3 MB
Cisco 7962 Quick Reference Manual (6 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 0.31 MB
Cisco 7962 User Manual (2 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 0.82 MB
Table of Contents
2
Cisco Ip Phone
2
Retrieve/Send Messages
2
Change Personal Preferences
2
Use These Keys Anytime
Cisco 7962 User Training Manual (2 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 0.52 MB
Table of Contents
2
Cisco Ip Phone
2
Retrieve/Send Messages
2
Change Personal Preferences
2
Use These Keys Anytime
Cisco 7962 Quick Reference (4 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 0.86 MB
Cisco 7962 User Manual (3 pages)
Telephone
Brand:
Cisco
| Category:
Telephone
| Size: 0.15 MB
Cisco 7962 Quick Reference Manual (3 pages)
VoIP Phone System
Brand:
Cisco
| Category:
IP Phone
| Size: 0.05 MB
Cisco 7962 Quick Reference Manual (3 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 0.31 MB
Cisco 7962 Cheat Sheet (3 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 0.34 MB
Cisco 7962 Quick Reference Manual (2 pages)
Brand:
Cisco
| Category:
Telephone
| Size: 0.41 MB
Cisco 7962 Reference Manual (2 pages)
IP Phone
Brand:
Cisco
| Category:
IP Phone
| Size: 0.46 MB
Cisco 7962 User Manual (2 pages)
Call Manager Telephone
Brand:
Cisco
| Category:
IP Phone
| Size: 0.11 MB
Cisco 7962 Quick Manual (2 pages)
EtherWorks
Brand:
Cisco
| Category:
IP Phone
| Size: 0.1 MB
Cisco 7962 Quick User Manual (2 pages)
Telephone and Voicemail
Brand:
Cisco
| Category:
Telephone
| Size: 0.3 MB
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