Upgrading Systems - Avaya IP500 V2 Installation Manual

8.7 Upgrading systems

There are several methods by which the system can be upgraded to a new release of IP Office core software.
· New IP500 V2 Systems
The behavior of new IP500 V2 systems depends on the level of software installed when the first call is made as
follow:
· Pre-IP Office Release 8.0(46) or IP Office Release 8.1(52)
For 90 days from its first call, a new IP500 V2 control unit can run any IP Office Release supported on a IP500
V2 system without requiring an upgrade license. The highest level run is written into the control unit's memory
(not the SD card) and becomes a permanent entitlement for that control unit. After 90 days, the IP500 V2 may
require an upgrade license if upgraded to a software release higher than any it has run during the initial 90 day
period.
· IP Office Release 8.0(46), IP Office Release 8.1(52) and higher
Systems installed with firmware 8.0(46) or 8.1(52) or higher have no entitlement period after their first call.
For those systems, even if in their first 90 day period, any subsequent upgrade to a higher major or minor
release will require a software upgrade licence to be added to the system.
!
Warning
·
Systems upgraded without the appropriate license will display "No license available" and will not allow any
telephony functions.
WARNINGS
· Check IP Office Technical Bulletins
Check the latest IP Office Technical Bulletin for the IP Office software release before proceeding any further. It may
contain information relating to changes that occurred after this document was completed. Bulletins are available
from http://support.avaya.com.
!
IP Office Web Manager
·
The addition of IP Office Web Manager requires changes to the security settings of systems. For new systems
those changes are made automatically. However, for system being upgraded, the changes can only be made if
the system's security settings are defaulted. See
should be performed before upgrading to IP Office Release 8.0 or higher.
· Other IP Office Applications
Upgrading the core software of the IP Office control unit will require upgrades to associated software. The levels of
application software supported with the IP Office core are detailed in the IP Office Technical bulletin for the release.
Process Options
1. Upgrading using the IP Office Manager Upgrade Wizard
This process upgrades the system or systems using the firmware files installed with the IP Office Manager
application.
2. Remote Upgrade the System SD Card Files using IP Office Manager
This process upgrades the files on the System SD card remotely using IP Office Manager. The system then needs to
be rebooted to use the new files.
3. Upgrading a System SD Card using the IP Office Manager PC
A PC running IP Office Manager can be used to directly update the files on an SD card. That card can then be
inserted into the system and the system restarted.
Upgrading using an optional SD card
4.
This process upgrades the system by using IP Office Manager to create an SD card loaded with the files installed
with the IP Office Manager application.
5. Upgrading using IP Office Web Manager
This process upgrades the system using a set of firmware files provided for the purpose. It does not require IP
Office Manager.
Installing IP500/IP500 V2
IP Office 9.0
Enabling IP Office Web Manager
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Additional Processes: Loading a Configuration
for additional steps that
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15-601042 Issue 28c (19 August 2013)
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