Upgrading The Ip Office Software - Avaya IP500 Installation Manual

6.7 Upgrading the IP Office Software

The installed IP Office Manager includes IP Office software files for control units, external expansion modules and phones
appropriate to the IP Office software level.
· New IP500 V2 Systems
The behavior of new IP500 V2 systems depends on the level of software installed as follow:
· Pre-IP Office Release 8.0(46)
For 90 days from its first call, a new IP500 V2 control unit can run any IP Office Release supported on a IP500
V2 system without requiring an upgrade license. The highest level run is written into the control unit's memory
(not the SD card) and becomes a permanent entitlement for that control unit. After 90 days, the IP500 V2 may
require an upgrade license if upgraded to a software release higher than any it has run during the initial 90 day
period.
· IP Office Release 8.0(46) and higher
Systems installed with firmware 8.0(46) have no entitlement period after their first call. For any system that
has loaded 8.0(46), even if in the first 90 day period, any subsequent upgrade to a higher major or minor
release will require a software upgrade licence to be added to the system.
!
Warning
·
Systems upgraded without the appropriate license will display "No license available" and will not allow any
telephony functions.
The IP Office system can be upgraded in two ways:
Using the IP Office Manager Upgrade Wizard
·
The upgrade wizard is part of IP Office Manager and can be used to upgrade all types of IP Office system.
Upgrading the System SD Card
·
For IP500 V2 control units, the software on the System SD card can be upgraded by a range of methods, i.e.
directly upgrading the SD card or using the upgrade wizard. When the system is rebooted it will use the new
software.
WARNINGS
· Check IP Office Technical Bulletins
Check the latest IP Office Technical Bulletin for the IP Office software release before proceeding any further. It may
contain information relating to changes that occurred after this document was completed. Bulletins are available
from http://support.avaya.com.
!
Web Management
·
The addition of web management using IP Office Web Manager requires changes to the security settings of
systems. For new systems those changes are made automatically. However, for system being upgraded, the
changes can only be made if the system's security settings are defaulted.
· Multiple Managers
If more than one copy of Manager is running it is possible for the IP Office to request BIN files from a different
Manager from the one that started the upgrade process. Ensure that only one copy of Manager is running when
upgrading an IP Office system.
· Other IP Office Applications
Upgrading the core software of the IP Office control unit will require upgrades to associated software. The levels of
application software supported with the IP Office core are detailed in the IP Office Technical bulletin for the release.
IP500/IP500 V2 Installation
IP Office 8.0
128
130
Additional Processes: Swapping Extension Users
15-601042 Issue 25i (03 January 2013)
Page 127