Extension Numbering - Avaya IP500 V2 Installation Manual

5.5 Extension Numbering

IP Office standard mode systems can use a mix of extension numbers up to 9 digits in length. By default, hunt groups and
extensions are given 3-digit extension numbers starting from 200 upwards.
To change extension numbers
IP Office Manager can be used to renumber all extensions on the system. This will also update any references to the
extension number in other configuration fields.
1. Start IP Office Manager
2. Select Tools | Extension Renumber.
3. Click on the save icon and save the updated configuration back to the IP Office system.
To changing an individual user's extension number:
1. Select User. Locate and select the relevant user.
a. On the User tab, change the Extension number to the required new number.
b. Click on another field. If an error warning appears it will most likely be due to a conflict with an existing use of
that extension number.
· If this an error, click Cancel to return the user to their original extension number.
· If this is intended as the other entry will be corrected click OK and then edit the other entry.
· When OK is clicked, IP Office Manager will automatically propagate the number change to any hunt
groups, incoming call routes, user buttons, bridged appearance buttons and call coverage appearance
buttons associated with the user's original extension number.
2. If the user has an extension with which they are associated by being the extension's Base Extension setting, that
setting is not automatically updated. If the user should still be associated with that extension by default, the
extension must be updated manually to match the user's new extension number.
a. Select Extension.
Installing IP500/IP500 V2
IP Office 9.0
and receive the configuration from the IP Office system.
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