Troubleshooting; Error Resolution; Server Connection Failure And File Download Errors - Alcatel-Lucent OmniSwitch 6450 Management Manual

Troubleshooting

Troubleshooting

Due to errors during download, the automatic configuration process can halt, or the file download process
can be incomplete. The errors that occur during the automatic remote configuration download process are
displayed on the switch command prompt and also stored in switch log or the swlog.log file.
The following section provides information on some of the common errors that can occur during the
configuration download process and troubleshooting techniques to resolve these errors.

Error Resolution

If there are any issues downloading the required files for the auto configuration process the switch can be
reached using the DHCP client IP address and the SSH protocol for manual intervention or configuration.

Server Connection Failure and File Download Errors

Manual download of component files is required when there is a failure in connecting to the servers or
when all the component files are not downloaded during the automatic remote configuration download
process.
Server connection failures can occur when:
• DHCP server is not reachable.
• TFTP server is not reachable.
• Primary and secondary servers are not reachable.
File download errors can occur when:
• Files are corrupted.
• File locations or names listed in the instruction file are incorrect.
page 8-24
Managing Automatic Remote Configuration Download
OmniSwitch 6250/6450 Switch Management Guide June 2013