Canon iR5000i Service Manual page 833

CHAPTER 5 SERVICE MODE
6) Make the following selections in service mode:
COPIER>TEST>NETWORK>PING; then, enter the loop back address*
(127.0.0.1), and press the OK key and then the Start key.
• If 'NG' is indicated, the machine has a problem with the TCP/IP set
• If 'OK' is indicated, the machine's TCP/IP settings may be considered
*The address will be returned before it reaches the NIC, allowing a check
on the machine's TCP/IP settings.
7) Make the following selections in service mode:
COPIER>TEST>NETWORK>PING; then, enter the local host address
(i.e., the machine's IP address), and press the OK key.
• If 'NG' is indicated, the NIC connection or the NIC itself is faulty.
• If 'OK' is indicated, the machine's network settings and NIC may be
5-100 T
tings; go back to step 3), and check the settings.
to be free of a problem. However, the connection of the network inter
face board (NIC) or the NIC itself may have a problem. Go to step 7) to
make a check.
Check the NIC connection or replace the NIC.
considered to be free of problems. However, the environment of the user
network may be faulty. Report to the system administrator, and ask for
correction.
COPYRIGHT © 2001 CANON INC. 2000 2000 2000 2000 CANON iR5000i/iR6000i REV.0 JUNE 2001
COPIER>TEST