HP 3000 9x9KS Service Manual page 321

Downloading The Patches From HPESC via Email:
Send the following in the text portion of an email message to support@support.mayfield.hp.com (no Subject
is required):
send PF_TPPPdddd
An additional file, patch_maker, will be sent. This file will assist you in assembling your patch file.
Downloading The Patches From HPESC via The World Wide Web.
1. Connect to the HPESC World Wide Web service home page at URL:
http://us-support.external.hp.com
2. Under Support Line, select the Patch Database option.
3. If you are a previously registered user:
A. Click on "Enter as a Registered User" and select your region.
B. Login, entering your User ID and password. This will take you to the Patch Database Main screen.
If you are a first-time user:
A. Click on your geographic region under "Register Now".
B. Review the "Terms and Conditions" page. At the bottom of the page you may accept the terms and
conditions and proceed to the registration page.
C. Complete the registration information requested.
D. Once the registration information has been successfully transmitted, the User ID Assigned screen
will appear. Write down the User ID or print the screen for later reference.
E. Click on "Begin Using Patch Database Now" to proceed to the Patch Database Main screen.
6. Select the Firmware Patches option.
7. Select the CPU Patches option and click on "Show Patches".
8. Choose the appropriate patch (for example, PF_CKHK0022). A patch description will appear. Click
on download to copy the patch to your system.
The selected patch must be downloaded from HPESC onto a system that has HP-UX as the operating
system.
9. Follow the instructions in the
Downloading Patches using FTP.
1. Connect to HPESC via ftp. You must initiate from an open subnet system:
ftp us-support.external.hp.com
(If you do not have an open subnet system, try using rftp instead of ftp.)
2. Login as "anonymous".
3. Enter your e-mail address as the password at the "Password" prompt.
B-15 Support Information
Note
Note
file to create a bootable tape and to update PDC.
README