Page 1: Service Manual
HP PA-RISC Computer Systems Service Manual HP 3000 Model 9x9KS and HP 9000 K-Class Enterprise Servers HP Part No. A2375-90004 Printed in U.S.A. June 1998 Edition 5 E0698...
Page 2 Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard is not liable for errors contained herein, or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Page 3 • Chapter 6, Replaceable Parts, has been restructured and expanded to included parts for the External HP-PB I/O Card Cage. The power cord information tables have been enhanced to provide illustrations of typical plug and connector types. •...
Page 4 Edition number or publication date (from the title page). • Your name. • Your company’s name. SERIOUS ERRORS, such as technical inaccuracies that may render a program or a hardware device inoperative, should be reported to your HP Response Center or directly to a Support Engineer.
Page 5: Table Of Contents
HP 3000 Systems......................1-2 HP 9000 Systems......................1-3 2 — Hardware Installation and Configuration Installation.......................... 2-2 HP 3000/9x9KS Install Summary ................... 2-2 HP 9000/Kxx0 Install Summary..................2-3 System Start-up Process ..................... 2-4 Configuration Rules ......................2-6 CPU Card Rules....................... 2-6 Memory SIMM Rules......................
Page 6 System Build-Up Procedure..................... 3-27 Soft Errors ........................3-29 Performance Problems....................3-29 Diagnostic Tools......................3-29 MPE/iX or HP-UX prior to 10.20 IPR 9707 ............3-29 HP-UX 10.2x or later....................3-30 Offline Diagnostics ....................3-30 Operating System Problems ..................... 3-31 MPE/iX System Hang....................3-31 MPE/iX Monitor Halts....................
Page 7 HP-UX Recovery Kernel ....................5-4 Support Media Boot ......................5-4 Support Media Main/Utilities Menus ................5-5 6 — Replaceable Parts External HP-PB I/O Card Cage Replaceable Parts............. 6-5 Power Cords ........................6-10 7 — Removal and Replacement Procedures Preparing the SPU ......................7-1 Tools Required ........................
Page 8 System Board ........................7-33 HP 9000/K100 ....................... 7-33 HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70 ............7-35 HP-PB I/O Card Cage and Card Cage Power Supply (HP3000 969/979/989 and HP9000 K3xx/K4xx/K5xx) ..........7-39 I/O Card Removal......................7-39 HP-PB I/O Card Cage Removal ..................7-40 Power Supply Removal ....................
Page 9 Jumpering ........................8-19 Preventative Maintenance....................8-22 Troubleshooting......................8-22 Exchange Part Number ....................8-22 Diagnostics ........................8-22 HP A3353A SCSI Disk Drive (Source 1) ................ 8-23 Specifications......................... 8-23 Jumpering ........................8-24 Preventative Maintenance....................8-26 Troubleshooting......................8-26 Exchange Part Number ....................8-26 Diagnostics ........................
Page 10 Delayed Spin-Up....................... 8-43 Remote Busy and Fault LEDs .................. 8-43 Troubleshooting......................8-44 Exchange Part Number ....................8-44 Diagnostics ........................8-44 HP A3058A SCSI Disk Drive (Source 1) ................ 8-45 Specifications......................... 8-46 Jumpering ........................8-47 Preventative Maintenance....................8-50 Troubleshooting......................8-50 Exchange Part number....................8-50 Disk Diagnostics......................
Page 11 Consequences of a Forced Eject ..................8-77 Manual Cartridge Removal.................... 8-77 Alternate Method......................8-78 Exchange Part Number ....................8-78 Diagnostics ........................8-78 HP A3024A 8 mm Tape Drive..................8-79 Specifications......................... 8-79 Jumpering ........................8-80 Preventative Maintenance....................8-81 Tape Drive Cleaning...................... 8-81 Firmware Updating......................
Page 12 HP A3086A CD-ROM Drive................... 8-93 Specifications......................... 8-94 Front Panel........................8-95 Jumpering ........................8-96 Preventative Maintenance....................8-97 Troubleshooting......................8-97 Drive Status Light......................8-97 Internal Drive Logs......................8-97 Exchange Part Number ....................8-97 Diagnostics ........................8-97 Parts and Accessories ....................8-97 HP A3184A CD-ROM Drive................... 8-98 Specifications.........................
Page 13 HVersion Numbers ......................D-1 Firmware Differences......................D-2 Expanded ChipRevision Information .................D-2 Configuration Issues......................D-2 Memory for HP9000/Kx70/Kx80 Servers:..............D-2 LASI Lan on HP9000/Kx80 Servers ................D-3 External HP-PB I/O Card Configuration.................D-3 Configuring the HP-PB I/O Card Cage for 9x9KS/K-Class System Performance ..D-3 Contents xiii...
Page 14 E — Sources of Information on the Web xiv Contents...
Page 15: Introduction
HP9000 K-Class servers, and the HP VISUALIZE K260/K450/K460 EG and XP Workstations. It shows and identifies the switches, displays, bulkhead connectors, and major SPU functional areas. Figure 1-1 shows the front view of an SPU. The same physical cabinet is used for both the HP 3000 and HP 9000 SPU.
Page 16: Hp 3000 Systems
HP 3000 Systems Table 1-1 lists the major components for the HP 3000 Systems. Table 1-1. HP 3000 System Description Models 939KS 959KS 969KS/x00 969KS/x20 979KS PA7200 PA8000 Clock speed 100MHz 120MHz 120MHz 180MHz 80MHz Number of Processors 1 to 4...
Page 17: Hp 9000 Systems
4 single high and 4 double high, or 8 single high. Add 2 HP-HSC slots or add 4 HP-HSC slots (the Add 2 and Add 4 cannot be combined). 3.75GB maximum memory for 32-bit OS, 4GB maximum memory with 64-bit OS.
Page 18 2 single high slots and 2 double high slots, or 4 single high slots. 4 single high and 4 double high, or 8 single high. Add 2 HP-HSC slots or add 4 HP-HSC slots (the Add 2 and Add 4 cannot be com- bined).
Page 19 2 single high slots and 2 double high slots, or 4 single high slots. 4 single high and 4 double high, or 8 single high. Add 2 HP-HSC slots or add 4 HP-HSC slots (the Add 2 and Add 4 cannot be com- bined).
Page 20 Table 1-2. HP 9000 System Description (continued) Models K370 K570 K380 K580 PA8200 Clock Speed 200 MHz 240 MHz Number of Processors Supported 1 to 6 Floating Point Coprocessor Integrated I-Cache D-Cache HP-PB I/O slots HP-HSC I/O slots 1 to 3...
Page 21: Hardware Installation And Configuration
Hardware Installation and Configuration This chapter contains information on installing the computer system as well as hardware configuration rules. The first part of this chapter provides installation summaries for both the HP 3000 and HP 9000 computer systems. The Install summaries are in a pictorial format to provide a brief overview of the installation process. For more detailed information, refer to the Installation Guides that come with the computer itself.
Page 22: Installation
HP 3000/9x9KS Install Summary Figure 2-1 shows the connect location for the various components involved in a system installation. For specific instructions on installation, refer to the Installation Guide (HP part number A2375-90005). Figure 2-1 HP 3000/9x9KS Installation Diagram Install and Configuration...
Page 23: Hp 9000/Kxx0 Install Summary
HP 9000/Kxx0 Install Summary Figure 2-2 shows the connect location for the various components involved in a system installation. For specific instructions on installation, refer to the Installation Guide (HP part number A2375-90006). Figure 2-2 HP 9000/Kx00 Installation Diagram Install and Configuration...
Page 24: System Start-Up Process
Note The Core I/O card for the HP9000/K460 workstation features additional jacks for microphone and headset as shown in the figure below. System Start-up Process Once the installation is complete (this includes all system peripherals), perform the following steps to turn on the computer system: NOTE Before performing the System Start-up Process, be sure all additional I/O cards and system...
Page 25 Display Panel Environment Observations Key switch in Standby. Blank Display. No power cord. SWITCH OFF Key switch in Standby. AC power installed, back light is off. Front panel Power cord installed. displays SWITCH OFF PROCEEDING TO Key switch is On. Display panel shows message, back light is on 1 to 2 seconds after display starts.
Page 26: Configuration Rules
HP-PB Rules The HP-PB I/O card top row (slots 1 and 3 of HP-PB bus 0 and 1) are setup in two rows of single high card slots. These slots can accommodate one single high or one double high (but no full high) HP-PB I/O cards.
Page 27 • If HP-PB bus 0 and HP-PB bus 1 are used, alternate installation between the busses in the order of, Bus 1/slot 1 for the first double high card, then Bus 0/slot 1, continuing until all double high cards are installed.
Page 28 Figure 2-4 HP-PB I/O Slot Location Diagram (Kx70/Kx80) Install and Configuration...
Page 29: Hardware Configuration
This section provides the System Processor Unit (SPU) hardware configuration information. This includes the address paths, power loading and configuration limits for both HP 9000 and HP 3000 SPUs. The address path information is needed to perform system configuration within the operating system software.
Page 30 Supported devices are 10/4/0.4 then connected to the MDP. 10/4/0.5 10/4/0.6 Core I/O card Internal or external modem con- HP LAM for Internal modem or an 10/4/0.7 nector (MDP port 7) external modem HP-PB 0, slot 1 HP-PB I/O card 10/4/4.
Page 31 Supported devices are 10/4/0.4 then connected to the MDP. 10/4/0.5 10/4/0.6 Core I/O card Internal or external modem con- HP LAM for Internal modem or an 10/4/0.7 nector (MDP port 7) external modem HP-PB 0, slot 1 HP-PB I/O card 10/4/4.
Page 32: Graphics Terminal Configuration
PDC path address for the graphics console before removing the standard RS-232 console from the system. Supported Graphics Device: The HP A4330A 17" Monitor, the A4331A 20" Monitor, and the A4331B 20" Monitor are the only supported graphics devices at this time. The Monitors will automatically set themselves to match the graphics device adaptor (A2999A or A3519A).
Page 33 1. The graphics device adaptor (A2999A or A3519A) card should be installed in the Core I/O card, Optional I/O slot, when no HP-HSC Expansion I/O card is present. If the 2 or 4-slot HP-HSC Expansion I/O card is present, then the graphics device adaptor must be installed in the Expansion I/O card .
Page 34: Internal Modem Configuration
Refer to Table 2-4 for the list and description of the HP AT commands. It also receives data from the modem and displays it on the terminal. The Modem Diagnostics provide the following diagnostics: •...
Page 35 The AT commands can now be entered to further configure the internal modem. In the HP AT command set descriptions, *** (three asterisks) indicate Default Setting. Table 2-5. HP AT Command Set Command Values Description Attention code that precedes most command lines.
Page 36 Table 2-5. HP AT Command Set Command Values Description &En n = 0 to 15 &E0 means V.42 normal mode. ***&E1 means V.42 auto-redial mode. &E2 means V.42 reliable mode. &E3 means no modem-initiated flow control. &E4 means CTS modem-initiated flow control.
Page 37 Table 2-5. HP AT Command Set Command Values Description n = 0 to 3 M0 means monitor speaker always off. ***M1 means monitor on until carrier detected. M2 means monitor always on. M3 means monitor on during dialing, off during handshaking.
Page 38 Table 2-5. HP AT Command Set Command Values Description &Sn n = 0 to 2 &S0 forces data set ready on. ***&S1 lets data set ready act normally. &S2 data set ready drop is regulated by S24 on disconnect. Modem will tone-dial numbers following the T.
Page 39 Table 2-6. S-Register Definitions Register Unit Range Description 1 ring 0-255 Sets number of rings until modem answers. 1 ring 0-255 Counts rings which have occurred. ASCII 0-127 Sets escape code character. ASCII 0-127 Sets character recognized as RETURN. ASCII 0-127 Sets character recognized as LINE FEED.
Page 40: Internal Modem Remote Access
Internal Modem Remote Access This section provides the information on enabling or disabling the remote access through the internal modem. The process to allow or not allow remote access is different between the HP 9000 systems and the HP 3000 systems.
Page 41: Mpe/Ix Remote Access
Predictive to configure the internal modem for remote access. Refer to the Pre- dictive Support User’s Guide (part number 50779-90018). To have remote access for the HP 3000 computer you must configure Logical Device 21 in the operating system and on the core I/O card.
Page 42: Enabling Or Disabling Remote Access Hardware
Also at this point, you can select either the internal or external mode. An internal or external modem can be used for dialout/dialin on an HP computer system. However, only one of these modems can be used at a time. The line speed between the internal modem and the system defaults to 19,200 bits/sec and is not configurable.
Page 43 3. Check to see if the remote console is locked, if so, unlock it with the Unlock Remote ( ) command, before configuring access or enabling remote console. 4. When dialing in for remote console access, there is no speed sensing, so it is necessary to verify that the remote console port is configured for the same speed as the originating modem.
Page 44 2-24 Install and Configuration...
Page 45: Troubleshooting
Troubleshooting Introduction This chapter presents the overall strategy for troubleshooting failures on the HP 3000/9x9KS, HP 9000/ Kxx0 Class systems and HP VISUALIZE Kx50-EG, Kx60-EG, and Kx60-XP workstations, and provides some procedures you can follow that will help you isolate most system problems.
Page 46: Calling The Response Center
Calling the Response Center If your problem is serious enough to call the HP Response Center, gather the following information to give to the Response Center engineer who will be calling back: 1. The modem telephone number and Baud rate.
Page 47: Safety Considerations
Safety Considerations Follow the procedures listed below to ensure safe handling of components and to prevent harm to both you and the server: • Use an anti-static wrist strap and a grounding mat, such as those included in the Electrically Conductive Field Service Kit.
Page 48: Power System Troubleshooting
Power System Troubleshooting Table 3-1 provides some initial power-on type troubleshooting suggestions. For other power system problems, refer to the more detailed descriptions and procedures in this section. Table 3-1. Power-On Troubleshooting SYMPTOM ACTION No front panel message 1. If PowerTrust is installed displayed and no sys- tem operation.
Page 49: Power Supply
The Power Supply is a 1250VA auto-ranging supply (1700VA for HP9000 models Kx50/K260/K460/ Kx70/Kx80, HP VISUALIZE workstations, and the HP3000 979KS). There are no test points or adjustments on the Power Supply. To fully remove power from the system, AC power must be removed.
Page 50: Power Monitor Card
Table 3-2 shows the DC voltage requirements for the individual components of the computer. Table 3-2. DC Voltage Requirements Computer component Power Display CPU System Memory HP3000 HP9000 HSC Exp. HPPB Peripheral Fans Monitor Panel Board Core I/O Core I/O Voltage +15V (HKP)
Page 51 Table 3-4. Error Messages Display Panel Message Cause Action PM POWER ERROR +15V is not within specifications 1. Replace Power Supply 2. Replace PM card +15V OUT OF SPEC CPU MISMATCH Installed CPUs are not of the 1. See Note 3 same type CPUs=XXXX PS=Y PS MISMATCH...
Page 52 Table 3-4. Error Messages Display Panel Message Cause Action POWER FAIL AC is not available or is out of 1. Check power source specification 2. Replace PM card POWER SHUTDOWN 3. Replace Power Supply SWITCH ON 1. Bad power supply fan 1.
Page 53: Display Panel Troubleshooting
5. This message will be displayed for approximately 10 seconds after AC power is lost. Once AC power is restored, the system will power up provided the key switch is either ON or in the "SERVICE" position. This condition does NOT require cycling of the key switch. 6.
Page 54: Powertrust Ups Online Error Messages
"UPS" at one end. A regular RS-232 cable will not work with the UPS. 4. Make sure the cable is properly connected. For more detailed information about PowerTrust UPS error messages displayed by HP-UX and MPE/iX, refer to the appropriate PowerTrust documentation. Troubleshooting System Hardware Faults The Faults listed in Table 3-7 occur before the operating system is launched.
Page 55 Table 3-7. System Hardware Troubleshooting (Continued) symptom Cause Action Chassis code 9xxx Console Initialization a. Check console path and actual configured path. errors b. Check console cable and connections. c. Check core I/O PCA. d. Replace Core I/O PCA. e. If the problem persists, call the Response Center. Chassis code A088 No console control- a.
Page 56 Table 3-9. Memory Troubleshooting Code Description Possible Cause 7000 HPMC in the memory system Processor/Memory Bus module failed. 7001 Icache parity fault in memory test a. Replace the Monarch CPU. 7002 Dcache parity fault in memory test b. Replace the Memory Carrier Card. 7003 MSI read time-out (usually caused by reading beyond the end of memory)
Page 57 Table 3-9. Memory Troubleshooting (Continued) Code Description Possible Cause 7402 Both EDO and STD memory SIMMs installed EDO SIMMs not supported 7403 Address did not map to bank Failed MMC or SMC 7404 Address did not map to Group Configuration Table Failed MMC or SMC 7405 Dual issue test failed...
Page 58: Overtemperature Indications
Table 3-9. Memory Troubleshooting (Continued) Code Description Possible Cause 7D03 MSI read time-out (HPMC, caused by accessing beyond the Analyze PIM dump end of memory or non-responding Slave Memory Control- lers) 7D04 MSI write time-out (HPMC, caused by accessing beyond the end of memory or non-responding Slave Memory Con- trollers) 7D05...
Page 59 Table 3-10. Overtemperature Troubleshooting Procedure Symptom Cause Action Overtemperature Warning Room temperature too 1. Temperature in computer room may be rising so high, or restricted air flow? that a warning message is issued. Check that room (This warning does not (the computer sensed a air conditioning is operating properly.
Page 60: High Priority Machine Check (Hpmc)
When finished, it transfers control back to the operating system. In HP-UX, when control is given back, a panic dump is created. The operating system saves a memory dump to a special location on disk and attempts to reboot the system. The chassis codes displayed by PDC are no longer visible.
Page 61 HP-UX Procedure: 1. Reset the system. 2. Stop the autoboot process if it is enabled. 3. From PDC service menu, enter the command. Record or print the PIM report, specifically timestamps, chassis codes, responder/requestor addresses, I/O module error log, and memory error log.
Page 62 5xy8 Broad error 5xy9 Improper access error 5xyA Illegal response error 5xyB Bus timeout error 5xyE HP-PB bus adaptor error 5xyF I/O adaptor TLB error Memory HPMCs 7D03 Memory MSI read timeout Contact response center. 7D04 Memory MSI write timeout Contact response center.
Page 63: Core I/O Troubleshooting
Core I/O Troubleshooting The Core I/O for the HP 3000 and HP 9000 computer systems are provided by two different cards. The make up of the individual core I/O cards can be seen in the block diagrams located in Appendix B. The Core I/O card is an FRU, so any failure of a component located on the core I/O card requires the replacement of the core I/O card.
Page 64 Table 3-13. IAP Message and Error Codes Informational Messages Code Message and Cause All tests passed. (APMSG 01) The Access Port has executed all tests and none have terminated with a fatal error. SPU hardware was successfully reset. (APMSG 020 Well..
Page 65: Core I/O Card Status Leds
Table 3-13. IAP Message and Error Codes (Continued) Your selection is outside of the legal range. (APEER 14) Either a number was entered when an alphabetic was expected, or an alphabetic was entered when a numeric was expected, or a number outside the permissible range was used. Command may not be executed by a local user.
Page 66: Hp 9000 Core I/O
HP 9000 Core I/O Figure 3-2. HP 9000 Core I/O Card The Core I/O card for the HP9000 Kx50/Kx60/Kx70/Kx800 and HP VISUALIZE workstation models (see Figure 3-3) has a slightly different appearance, due to the addition of headset and microphone jacks for multimedia capability.
Page 67 Figure 3-3. HP9000 Core I/O Card with Multimedia Jacks The following informational blocks present the LED indicators of the HP 9000 Core I/O card shown in Figure 3-2 and Figure 3-3. Internal Modem LEDs Data Activity Transmit If blinking (or on) data is being transmitted...
Page 68: Hp 3000 Core I/O
HP 3000 Core I/O Figure 3-4. HP 3000 Core I/O 3-24 Troubleshooting...
Page 69 The following informational blocks present the LED indicators of the HP 3000 Core I/O card shown in Figure 3-4. Internal Modem LEDs Data Activity Transmit If blinking (or on) data is being transmitted Receive If blinking (or on) data is being received...
Page 70 HP 3000 Core I/O Configuration switches and Jumpers: SW1 = SE SCSI Address = 7. This is set at the factory and sets the host adaptor address to 7 which is the highest priority on the SCSI bus. U78 F/W SCSI Configuration Switch = This is the address, bus parity, and factory selftest configuration switch.
Page 71: Troubleshooting Lan Problems
Troubleshooting LAN Problems Table 3-14. LAN Troubleshooting Procedure Symptom Cause Action No communication Bad cable or con- 1. Check cable connections at all connection points. over the network nection 2. Replace the cable between the Core I/O Card and the AUI or TP- MAU.
Page 72 Table 3-15. System Build-UP Procedure Step in procedure Display/Console Results Meaning At PDC interface, set autoboot flag to ON. Power off the SPU and remove all assemblies except the system board. Proceeding to turn DC on Install power supply, power monitor At least one processor must be installed and display panel only.
Page 73: Soft Errors
5. Check IPRefetch configuration with the IPR command from the Information or Configuration menu. Diagnostic Tools MPE/iX or HP-UX prior to 10.20 IPR 9707 Online Diagnostics The online diagnostics require a user license and have password protection against unauthorized use. When you purchase a support license, you will get a password.
Page 74: Hp-Ux 10.2X Or Later
System Exerciser (HP 3000 only) Another tool that you can use for troubleshooting is the System Exerciser, or SX. The system exerciser is loaded into the TELESUP account as part of the fundamental operating system.
Page 75: Operating System Problems
When you get the ISL prompt, type ODE to run the offline diagnostic environment. It will take a few minutes to load ODE from tape. To get a list of the tests available, type ls at the ODE prompt. ODE contains CPU, memory, and I/O tests, as well as a firmware update tool.
Page 76: Mpe/Ix Monitor Halts
MPE/iX Monitor Halts A monitor halt can be caused by either software or hardware. The console may not show a message describing the condition. The sequence of hex codes that begins with a "Bx00" distinguishes it from the Bx07 (system halt 7) code of a system abort. Use the procedures in Table 3-18. on page 3-32 to resolve the problem.
Page 77: Hp-Ux System Hang
3. Save the memory dump file (should be automatic) and call the HP Response Center to have it analyzed. Performing a Memory Dump This section provides procedures for taking a memory dump for both MPE/iX and HP-UX systems. MPE/iX Memory Dump Summary To perform a memory dump: 1.
Page 78: Mpe/Ix Memory Dump Detailed Procedures
5. Process the memory dump: A. Mount the first dump tape on the tape drive. B. Log on as MGR.TELESUP,DAT. C. Type DAT to initiate the Dump Analysis Tool (DAT) program. D. Type GETDUMP xxxxx at the DAT program prompt, where xxxx is the 5 character dump identi- fier name.
Page 79 If you do a reset, do not waste your time taking a memory dump. Instead, just bring the machine up and report the problem to the Response Center. CAUTION Do not do a hard reset (RS) unless absolutely necessary. A hard reset invalidates the memory dump and destroys important troubleshooting information.
Page 80 ISL> console configuration (MODES softkey). Ensure that AUTOLINEFEED and BLOCK MODE are not enabled (only REMOTE should be enabled). Also, the terminal should be set to the HP defaults: 9600 Baud, 8 bits/no parity, ENQ/ACK. 3. Type DUMP at the prompt to initiate the dump program.
Page 81 2. Type DAT at the colon prompt to initiate the Dump Analysis Tool. If you get the following error message: "Program requires more capabilities than group is allowed (LDERR 505)". the DAT group was not created with full capabilities. Enter: ALTGROUP DAT;CAP=IA,BA,PH,MR,DS,PM 3.
Page 82: Hp-Ux Automatic Core Dump
HP-UX Automatic Core Dump As HP-UX reboots following a system panic, the computer may save a core file to disk. This core file is a snapshot of physical memory at the time of the panic. If it becomes necessary, this core file can be analyzed using special tools to determine more about what caused the panic.
Page 83: Avoiding Problems With Automatic Memory Dump
These compressed core files are easier to transport. However, the analysis tools cannot be used directly on compressed core files. For more information on savecore and its options, see the entry for savecore (1M) in the HP-UX Reference or the HP-UX man page. Also, see HP-UX System Tasks.
Page 84 At this point, you can mount a magnetic tape and use the -t option to savecore to save the system’s physical memory image to magnetic tape. 3-40 Troubleshooting...
Page 85: Front Panel Display Codes
Front Panel Display Codes This chapter is a collection of PDC Chassis codes and error codes that can be displayed on the system console and the front panel LCD display located on the SPU cabinet. PDC Chassis Codes This section lists the PDC chassis display codes. The display codes are listed in numerical order and by SPU function.
Page 86: Major Code Category 1
Table 4-2. Major Code 1, Interrupt Description (Where x = Processor Memory bus slot number) Ostat Code Descriptions preceded by an asterisk are applicable only for the following systems: HP 9000 K250/K260/K450/K460/Kx70, HP VISUAL-IZE K260-EG/K460-EG/K460-XP, and HP 3000 979KS. 1x01 HPMC 1x02 UNUSED...
Page 87 Table 4-3. Major Code 1, Selftests and Diagnostics Description (Where x = CPU number) Descriptions preceded by an asterisk are applicable only for Ostat Code the following systems: HP 9000 K250/K260/K450/K460/ Kx70, HP VISUAL-IZE K260-EG/K460-EG/K460-XP, and HP 3000 979KS. TEST 1x20 Starting CPU basic selftest...
Page 88 Table 4-3. Major Code 1, Selftests and Diagnostics (Continued) Description (Where x = CPU number) Descriptions preceded by an asterisk are applicable only for Ostat Code the following systems: HP 9000 K250/K260/K450/K460/ Kx70, HP VISUAL-IZE K260-EG/K460-EG/K460-XP, and HP 3000 979KS. TEST 1xA5 Starting COPROC Bypass selftest...
Page 89 Description (Where x = CPU number) Descriptions preceded by an asterisk are applicable only for Ostat Code the following systems: HP 9000 K250/K260/K450/K460/ Kx70, HP VISUAL-IZE K260-EG/K460-EG/K460-XP, and HP 3000 979KS. 1x8B - 1x8D CPU external interrupt selftest fault 1x8E - 1x93...
Page 90: Major Code Category 2
Description (Where x = CPU number) Ostat Code Descriptions preceded by an asterisk are applicable only for the following systems: HP 9000 K250/K260/K450/K460/Kx70, HP VISUAL-IZE K260- EG/K460-EG/K460-XP, and HP 3000 979KS. TEST 2x00 Starting instruction cache address line selftest TEST...
Page 91 Description (Where x = CPU number) Ostat Code Descriptions preceded by an asterisk are applicable only for the following systems: HP 9000 K250/K260/K450/K460/Kx70, HP VISUAL-IZE K260- EG/K460-EG/K460-XP, and HP 3000 979KS. 2x30 - 2x33 Instruction cache tag fault 2030 *Dcache alt. write word 0...
Page 92: Major Code Category 3
Description (Where x = Processor Memory bus slot number) Ostat Code Descriptions preceded by an asterisk are applicable only for the following systems: HP 9000 K250/K260/K450/K460/Kx70, HP VISUAL-IZE K260-EG/K460-EG/K460-XP, and HP 3000 979KS. TEST 3x00 Start checksuming the FEPROM TEST...
Page 93: Major Code Category 4
Table 4-7. Late Selftests Description (Where x = CPU number) Ostat Code Descriptions preceded by an asterisk are applicable only for the following systems: HP 9000 K250/K260/K450/K460/Kx70, HP VISUAL-IZE K260-EG/K460-EG/K460-XP, and HP 3000 979KS. TEST 4x00 Starting late selftest TEST...
Page 94: Major Code Category 5
5xyE Bus converter error transaction (the HP-PB adapter sends a spe- cial error transaction to the I/O adapter when it detects an error on a transaction after it has already told the HP-PB adapter the transaction completed successfully) 5xyF TLB fault in the I/O adapter or invalid PDIR entry...
Page 95: Major Code Category 7
Table 4-9. Processor/Memory Bus (Bus 0) Slot Identification MID # Description Processor (CPU) slot 0 Processor (CPU) slot 1 Processor (CPU) slot 2 Processor (CPU) slot 3 IOA0 (system board) IOA1(system board) IOA2 (Dual Bus 4-slot HSC Expansion I/O) or CPU Slot 4 IOA3 (Dual Bus 4-slot HSC Expansion I/O) or CPU Slot 5 Major Code Category 7 Table 4-10.
Page 96 Table 4-10. Memory Subsystem Codes (Continued) Ostat Code Description 722x Bad Slave Memory Controller revision, x = SMC 0-3 on memory carrier 0 x = SMC 4-7 on memory carrier 1 7230 Slave Memory Controller failed to respond 7301 SIMM 0 bytes are not equal 7302 SIMM 1 bytes are not equal 7303...
Page 97 Table 4-10. Memory Subsystem Codes (Continued) Ostat Code Description TEST C265 Testing memory, read test TEST C270 RE-interleaving memory TEST C280 Configure to EEPROM TEST C278 Configure to EEPROM TEST C2A0 *Flat configuration TEST C2B0 *Flat ROM configuration TEST C2E0 Memory testing done TEST C2C1...
Page 98: Major Code Category 8
803D To many graphics responding to the same address TEST 8xy0 HP-PB bus converter register selftest (x= HSC slot, y= HSC bus #) 8xy1 - 8xy4 HP-PB bus converter register faults (x= HSC slot, y= HSC bus #) WARN 8FFF...
Page 99: Major Code Category A
Major Code Category B Major code category B needs to be split into HP-UX and MPE/iX sections. The HP-UX codes listed in Table 4-13 are straight forward as code and definition. The MPE/iX codes are more complicated and need more explanation, please refer to that section for the codes and definitions.
Page 100 Figure 4-1. MPE/ix Code Display Description The two original halt codes are B000 (for Monitor Halt) and B007 (for System Abort). In the following numbers displayed portion, N in Figure 4-1, is a sequence number, so that all informational numbers in a sequence can be added together to obtain the number equaling definition for the halt.
Page 101 Table 4-15. MPE/iX B000 Halt Codes (Continued) Code Description 0042 A bus converter was added on power fail 0043 Memory was added on power fail 0044 A module was added on power fail and generated an address conflict 0045 memory selftest failed in map-system-state 0046 to 004E Error on call to entry-init in reinit-iodc (error return number is 0x50) 005B to 005F...
Page 102 Table 4-16. MPE/iX B007 Halt Codes Hex Code Decimal OS Module Error Range Range 0000 to 0013 00 to 19 Genesis 0032 to 0045 50 to 69 Configuration of genesis 0046 to 0063 70 to 99 Soft dump 0064 to 00C7 100 to 199 Start 00C8 to 018F...
Page 103: Major Code Category C
Table 4-16. MPE/iX B007 Halt Codes (Continued) Hex Code Decimal OS Module Error Range Range 0BF4 to 0BFD 3060 to 3069 Mapping table 0C08 to 0C11 3080 to 3089 Transmission protocol 0C12 to 0C1B 3090 to 3099 Buffer manager 0FA0 to 1387 4000 to 4999 NS transport modules 1388 to 13EC...
Page 104 Table 4-17. PDC Initialization Codes (Continued) Ostat Code Description INIT C600 Retrieving the default console path INIT C601 Get graphics console path INIT C602 Get keyboard console path INIT C603 Get mfg SS console path INIT C640 Initialize default console path INIT C641 Initialize graphics console...
Page 105 Table 4-17. PDC Initialization Codes (Continued) Ostat Code Description CBF0 High Priority Machine Check occurred CBF1 OS did not replace PDC IVA CBF2 Invalid length for OS HPMC code CBF3 Invalid address for OS HPMC code CBF4 Invalid checksum for OS HPMC code CBF5 IVA + 32 was equal to zero INIT...
Page 106 HP-UX boot is about to configure the I/O system CED4 HP-UX boot is about to mount the root file system CEDA HP-UX boot is about to list the contents of a directory CEDB HP-UX boot is about to load the kernel into memory CEDC...
Page 107: Major Code Category D
Table 4-20. HP-UX System Initialization Codes Code Description CEE0 Kernel was loaded and initialization has begun CEF0 Kernel has entered main CEF2 Kernel is about to configure the I/O system CEF4 Kernel is about to mount the root file system...
Page 108: Major Code Category E
Monitor, wait for remote power EE81 Monitor, remote power up Major Code Category F Table 4-25. HP-UX and MPE/iX Run Code Code Description FxnF Indicates the system is running. An F in the first and fourth digits indicates the system is run- (HP-UX) ning normally.
Page 109: Selftest Console Display Messages
Selftest Console Display Messages The Boot Console Handler (BCH) messages in this section pertain to memory or processor related warning messages. These messages would be displayed during the particular components selftest routine. These warnings can also be displayed on the console by issuing the warn command (Kx50, Kx60, and Kx70 systems) Memory Warning Messages There are seven possible memory warning messages that may be displayed, they are as follows:...
Page 110: Bch Warning Messages
Check cables and power to Expansion Module then reboot machine. An HP-PB Bus Converter installed in a 2- or 4-slot HSC Expansion I/O card at slot 8/12 has failed. Check the cables and seating of the HP-HSC Expansion I/O card and reboot the system WARNING: Link to HP-PB I/O Expansion Module failed at 8/8.
Page 111 WARNING: The Core I/O board or system board has failed, resulting in reduced I/O slot availability. Use the IN IO command to verify . WARNING: Not enough error-free contiguous memory (GoodMem). Refer to “ME “ command in the INFORMATION menu and the “PDT “...
Page 112: Internal Modem Error Codes
Internal Modem Error Codes Modem Error: 100 Error Message: ***ERROR - unable to access the internal modem port. (MODMERR100) Cause: 1. The Core I/O board is defective. Action: Replace the Core I/O board. Cause: 2. Port 7 of the Core I/O is not mounted on the dev directory. Action: Use SAM to mount the Core I/O board on the dev directory.
Page 113 Modem Error: 124 Error Message: ***ERROR - DSP check test failed (MODMERR124) Cause: The modem is defective. Action: Replace the modem. Modem Error: 128 Error Message: ***ERROR - UART test failed (MODMERR128) Cause: The modem is defective. Action: Replace the modem. Modem Error: 132 Error Message: ***ERROR - Unable to communicate with the modem, please run port configuration...
Page 114 Modem Error: 148 Error Message: ***ERROR - Unable to communicate with the modem, please run port configuration test (MODMERR148) Cause: The modem or modem port is not properly configured. Action: Run the port configuration test to check for proper configuration. Modem Error: 152 Error Message: ***ERROR - Required a remote unit for test (MODMERR152)
Page 115: Diagnostics
Results are displayed on the system map. STM was first introduced in 1991 and was significantly enhanced in 1995 with HP-UX 10.10. Further enhancements were introduced in 1996 with HP-UX 10.20. More tools will be added to STM in future releases.
Page 116: Running Stm
Diagnostics and Support Tools web page at http://hpdst41.cup.hp.com/DST.html. Using SYSDIAG Note With HP-UX 10.30 and 10.20 IPR9707 releases, STM will completely replace the sysdiag diagnostics. To start the online diagnostics, perform the following steps: 1. Log onto the system.
Page 117: Offline Utilities
Support Media Using ODE-Based Diagnostics The HP Support Media contains Offline Diagnostic Environment (ODE) which consists of diagnostic modules for testing and verifying system operation. ODE provides the necessary functions for the user to load specified tests and interact with those tests.
Page 118: Using The Support Media
UPDATE HP-UX Recovery Kernel The recovery kernel on the support media allows you to diagnose problems when the HP-UX operating system cannot be booted from the system disk. For additional information on the use of the support media, refer to the most current version of the Support Media User’s Manual.
Page 119: Support Media Main/Utilities Menus
To make a selection from the main menu, enter the alphabetic character that corresponds to the desired function, as shown: Search for file Reboot Load a file Online diagnostics Display manual page for specific command Recover an unbootable HP-UX system Utilities Exit to shell Diagnostics...
Page 120 Diagnostics...
Page 121: Replaceable Parts
Replaceable Parts This chapter contains the listings of all the replaceable parts in the HP 3000 and HP 9000 computer systems. Table 6-1 contains the exchange assemblies and Table 6-2 contains the non-exchange assemblies. The locator numbers correspond to the call-outs in Figures 6-1, 6-2, and 6-3. Power cords are listed separately...
Page 122 A4837-69002 System board, 6 way (K580) Not shown A3641-60016 A3641-69106 Upper Bus Converter Table 6-2 Non-Exchange Assemblies Item in Figures HP Part Number Description 6-1 through 6-5 Power System A2375-60007 Power Monitor card Not shown A3641-60025 Power Monitor card (Kx70)
Page 123 Not shown A3641-00008 Cover plate, HSC Expansion I/O (Kx70 only) Not shown A3453-00003 Cover plate, HSC Expansion I/O (K2x0/K4x0) Not shown A3453-00007 Cover plate, HP-HSC Slots A3453-60015 Display, Bulkhead Assy, new Not shown A3453-60005 Processor/Memory cover (K2xx, K3xx,K4xx,K5xx) Not shown A2375-00028...
Page 124 Table 6-2 Non-Exchange Assemblies (Continued) Item in Figures HP Part Number Description 6-1 through 6-5 Not shown A1703-63003 MPE/iX Console cable A2375-63003 Peripheral bay power cable Not shown A2375-63002 Primary power cable, for fans A2375-63005 S/E SCSI cable, internal Not shown...
Page 125: External Hp-Pb I/O Card Cage Replaceable Parts
External HP-PB I/O Card Cage Replaceable Parts Table 6-3 External HP-PB I/O Card Cage Replaceable Parts Item in Part Number Description Figure 6-6 Power System Not shown 5062-9367 NIO 2 board adapter 0950-2246 Power Supply - 260W 1420-0656 Assembly, Battery/Fuse...
Page 126 Figure 6-1. SPU Front View Figure 6-2. SPU Rear View The Power Supply (callout 16) will appear slightly different for models K250/K260/K450/K460 and HP3000/979KS Replaceable Parts...
Page 127 Figure 6-3 shows the SPU rear view for the HP9000 Kx70/Kx80. Figure 6-3. SPU Rear View — HP9000 Kx70/Kx80 Replaceable Parts...
Page 128 Figure 6-4. Peripheral Bay Expanded View Replaceable Parts...
Page 129 Figure 6-5. External HP-PB I/O Card Cage Parts Table 6-4 Internal Modem and LAM Part Number HP Part Number Description A2991-60022 HP Modem Card - Remote Support A2991-60002 Line Access Module - Germany A2991-60003 Line Access Module - France A2991-60004...
Page 130: Power Cords
Power Cords Table 6-5 . Power Cords Part Volt/Amp Length Country Male Connector Female Connector Remarks Number 8120-5337 125V 10A 2.5 m No. Amer. NEMA 5-15P 8120-5338 250V 10A 2.3 m No. Amer. NEMA 6-15P 8120-6893 120V 20A 4.5 m No.
Page 131 Table 6-5 . Power Cords (Continued) Part Volt/Amp Length Country Male Connector Female Connector Remarks Number 8120-5335 250V 10A 2.5 m Australia AS-3112 8120-6900 240V 20A 4.5 m Australia AS-3112 2 Kx50/K260/K460/Kx70/ Kx80/979KS 8120-5336 250V 10A 2.5 m Continental CEE7 Europe 8120-6899 240V 20A...
Page 132 Table 6-5 . Power Cords (Continued) Part Volt/Amp Length Country Male Connector Female Connector Remarks Number 8120-5340 250V 10A 2.5 m Denmark SR 107-2-D 8120-6897 240V 20A 4.5 m Denmark, NEMA 6-30P Kx50/K260/K460/Kx70/ Sweden Kx80/979KS 8120-5341 250V 10A 2.5 m India, IEC 83-B1 S.
Page 133 Table 6-5 . Power Cords (Continued) Part Volt/Amp Length Country Male Connector Female Connector Remarks Number 8120-6902 120V 20A 4.5 m Japan NEMA L5-20 Kx50/K260/K460/Kx70/ Kx80/979KS 8120-6896 240V 20A 4.5 m S. Africa Male AS-3112 Kx50/K260/K460/Kx70/ Kx80/979KS 8120-5339 250V 10A 2.5 m Switzerland SEV Type 12...
Page 134 Table 6-5 . Power Cords (Continued) Part Volt/Amp Length Country Male Connector Female Connector Remarks Number 8120-6898 240V 20A 4.5 m U. K. BS 1363 Kx50/K260/K460/Kx70/ Kx80/979KS 8120-6358 250 V 15A 0.762 m IEC320 C14 Cabinet PDU Convenience Cord 8120-6961 250V 20A 4.0 m IEC 320 C20...
Page 135 Table 6-5 . Power Cords (Continued) Part Volt/Amp Length Country Male Connector Female Connector Remarks Number 8120-6371 2.5 m C16G UPS Convenience Cord 8120-1625 250V 16A 8 ft CEE22 Female CEE22 UPS Convenience Cord 8120-6366 250V 15A 5.0 m IEC 320 C14 Female IEC 320 C13 UPS Convenience Cord 8120-6412...
Page 136 6-16 Replaceable Parts...
Page 137: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter contains the procedures for removing and replacing all the Field Replaceable Units (FRUs) of the HP 3000/9x9KS and HP 9000/Kx00 SPUs. It also contains the removal and replacement procedures for the Rackmount Cabinets. Preparing the SPU...
Page 138: Front Bezel
Note Some new replacement boards no longer use extractor tabs. Be sure to remove the screws and clamp brackets when installing a new board without extractor tabs. Instructions are provided with the replace- ment boards. All new boards are provided with connector covers. Check for and remove connector covers prior to installing new boards.
Page 139: Top Cap, Sides, And Rear Bezels
Processor Card The HP9000/Kx70 can have up to six (2 in the front and 4 in the back) processor cards installed. The HP 3000/959KS/969KS/979KS and HP 9000/K4x0 can have up to four (two in the front and two in the back)
Page 140: Front Processor Card
The HP 9000/K2x0 can have 1 or 2 processor cards (two in the front). The HP3000/939KS can have only one processor card mounted in the front. NOTE The HP9000/K100 Processor chip is mounted on the system card. To replace the CPU, the entire sys- tem card has to be replaced.
Page 141 3. Grasp the formed edge of the processor card (1 or 2 in Figure 7-3, with the rubber bumper), and gently pull the card to unseat it from the system board and remove it from the cabinet. 1 — Processor 0 2 —...
Page 142: Back Processor Card
979KS) or processor slots 2-5 (HP9000 Kx70). Note The HP3000/979KS, HP9000/Kx50/Kx60/Kx70/Kx80 servers and HP VISUALIZE workstations require the removal of the power supply to access the Processor/Memory cover plate. For those models, refer to the power supply removal instructions on page 7-29.
Page 143 Note It is necessary to remove the power supply, cover plate 2/3, and cover plate 4/5 to remove and replace processors 4. This is due to interference from the EMI clips on the processor 2/3 cover plate. Figure 7-5 HP9000 Kx70/Kx80 slot locations 2.
Page 144: Power Monitor Card
3. Replace the Processor/Memory cover plate and tighten the four mounting screws. Memory SIMMs Be sure to observe all memory SIMM configuration rules. The memory SIMMs on the HP 9000/K100 are located on the system card (inside the cabinet, rear access). The memory SIMMs on the HP 3000/939KS/ 959KS/969KS and the HP 9000/K2x0/K4x0 are located on removable Memory Carrier cards.
Page 145: Hp 9000/K100 Simm Removal
HP 9000/K100 SIMM Replacement 1. Carefully align the SIMM card to the appropriate memory connector. Figure 7-7 HP 9000/K100 Memory SIMM Location 2. Press firmly into place (be sure the extractor lever is up against the SIMM cards). 3. Be sure the SIMM card is fully seated before re-installing the cover plate and turning the SPU on.
Page 146 3. Grasp the memory carrier card extractor ring (1), and pull the carrier card out of the slot by the extractor ring. Refer to Figure 7-8 Figure 7-8 Memory Carrier Removal 4. Place the carrier card on an anti-static pad (which should be on a solid, flat surface). 5.
Page 147: Hp 3000/939Ks/959Ks/969Ks/979Ks And Hp 9000/K2X0/K4X0/Kx70 Simm Replacement
6. Grasp the outside edges of the SIMM card and lift the SIMM out of the carrier connector. HP 3000/939KS/959KS/969KS/979KS and HP 9000/K2x0/K4x0/Kx70 SIMM Replacement 1. Align SIMM card over the appropriate carrier connector (white edge and part number toward the extractor end of the connector).
Page 148: Internal Peripheral Bay
Internal Peripheral Bay The peripheral bay can house up to six devices. The top two slots are for removable media (i.e. floppy disks, CDs, or tape) the bottom four slots are for hard disk devices. Removal: Refer to Figure 7-10 1.
Page 149: Upper Peripherals
Replacement: NOTE Make sure all device mounting screws are installed, the interconnect card is properly seated on the mounting pegs, and that all cables are inside the peripheral bay sheet metal. 1. Align the bay with the chassis. 2. Push the bay into the chassis until it fully seats into the system card. 3.
Page 150 Figure 7-11 Peripheral Bay Rear View 7-14 Removal and Replacement...
Page 151 4. Loosen the two captive mounting screws (4) and pull the upper tray out of the peripheral bay. Figure 7-12 Upper Peripheral Removal 5. Remove the eight (four on top and four on bottom) mounting screws holding the device in the upper tray.
Page 152: Lower Peripherals
Lower Peripherals Removal: Refer to Figure 7-13 1. Remove the peripheral bay. 2. Remove the lower bay front grill by loosening the two captive mounting screws (just under the top peripheral drawer). 3. Remove the peripheral interconnect card (1). 4. Disconnect the appropriate SCSI cable (2) and power cable (3). Figure 7-13 Lower Peripheral Removal 5.
Page 153: Key Switch
Replacement: NOTE Be sure any address jumpers or switches match the settings of the device that was removed. 1. Insert the device into the peripheral bay from the front. Use the slot guides on each side of the periph- eral bay to align the device. 2.
Page 154: Core I/O Card
Core I/O Card Refer to the special note regarding extractor brackets on the page following. Removal: For K2xx/K4xx/9x9KS systems, refer to Figure 7-14 For Kx70 systems, refer to Figure 7-5. 1. Disconnect all cables from the Core I/O bulkhead. 2. Loosen the two (one top and one bottom) captive mounting screws (1). 3.
Page 155 Special Note Regarding Extractor Brackets Prior to installing new cards in the Core I/O or HSC Expansion I/O slots, unscrew and remove the top and bottom extractor brackets, if present, from the chassis as shown in the figure below. The newer cards do not use the older-style extractor levers and will not be able to seat into the slot if the brackets have not been removed.
Page 156: Internal Modem
Internal Modem Removal: Refer to Figure 7-15 1. Remove the core I/O card. 2. Remove the internal modem by removing the two mounting screws on the bulkhead by the modem connector. 3. Grasp the back of the internal modem and lift it up to disengage the core I/O card connection (1). 4.
Page 157: Audio Card (Hp Visualize K260/K450/K460 Workstations)
Audio Card (HP VISUALIZE K260/K450/K460 Workstations) Removal: Refer to Figure 7-16 1. Remove the core I/O card. 2. Disconnect the audio card by grasping the card on the edges and lifting the card off the two standoffs on the core I/O board and off the connector pins. This will disengage the core I/O connection. (Note that the connectors between the standoffs pass through the holes in the audio board.
Page 158: Hp-Hsc Card (Hp9000 Only)
1. Angle the HP-HSC card so the hooked tabs slide through the core I/O bulkhead slots. 2. Push the back of the HP-HSC card down to fully seat the card into the connector on the core I/O card. 3. Tighten the two captive mounting screws on the core I/O card bulkhead to secure the HP-HSC card to the core I/O bulkhead.
Page 159: Hp-Hsc Expansion I/O Card
HP-HSC Expansion I/O Card The 4-slot HP-HSC Expansion I/O card is only used on the HP 9000/K4x0/K5x0 only. The 2-slot HP-HSC Expansion I/O card is used on Kx70 and K4xx only. Removal: Refer to Figure 7-18 (For HP9000/Kx70/Kx80 slot locations, see Figure 7-5) 1.
Page 160 Figure 7-19 HSC Expansion I/O Card Disassembly Replacement: 1. Position the HSC Expansion I/O exchange PCB, component side up, over the alignment pins (see Fig- ure 7-19). 2. Lower the PCB onto the alignment pins and slide the PCB toward the bulkhead assembly until the PCB stops against the alignment pins.
Page 161: Dual Bus 4-Slot Hsc Expansion I/O Card (K570/K580 Only)
Dual Bus 4-Slot HSC Expansion I/O Card (K570/K580 only) K5x0 servers support up to two HSC Expansion cards. The primary HSC Expansion Card can be either a 2 or 4 slot HSC Expansion card. The primary HSC Expansion I/O card will only fit in the HSC Expansion I/ O slot.
Page 162: Hp-Hsc I/O Card
1. Remove the HP-HSC Expansion I/O card. 2. Loosen the two (one on each side) captive mounting screws on the expansion I/O card bulkhead. 3. Pull the back of the HP-HSC I/O card up, disconnecting it from the HP-HSC Expansion I/O card con- nector (1).
Page 163: Hp-Pb I/O Card
1. Angle the HP-HSC I/O card so the hooked tabs slide through the bulkhead slots. 2. Push the back of the HP-HSC I/O card down to fully seat the card into the mother board. 3. Tighten the two captive mounting screws on the expansion I/O card bulkhead, to secure the HP_HSC I/O card to the mother board.
Page 164: Power Supply (All Models Except Hp3000/979Ks, Hp9000/K250/K260/K450/460 And Hp Visualize Workstation Models)
Power Supply (all models except HP3000/979KS, HP9000/K250/K260/ K450/460 and HP VISUALIZE Workstation models) Removal: Refer to Figure 7-23 1. Disconnect the power cord (1). 2. loosen the four (two top and two bottom) captive mounting screws (2). 3. Pull the extractor levers (3) out to disengage the power supply from the chassis.
Page 165: Power Supply (Hp3000/979Ks, Hp9000/Kx50/Kx60/Kx70/Kx80, And Hp Visualize Workstation Models)
Power Supply (HP3000/979KS, HP9000/Kx50/Kx60/Kx70/Kx80, and HP VISUALIZE Workstation Models) Removal: Refer to Figure 7-24 1. Loosen the six captive screws (1) along the top and bottom of the power supply unit. 2. Pull the extractor levers (2) out. Using the extractor levers, pull the power supply unit out from the chassis.
Page 166 Replacement: 1. Align the power supply in the chassis. 2. Guide the power supply into the chassis slot, then lift the extractor levers (2) to firmly seat the power supply into place. 3. Close the extractor levers. 4. Secure the power supply in place using the six captive screws(1). 7-30 Removal and Replacement...
Page 167: Power Supply Fan Assembly
Power Supply Fan Assembly Removal: Refer to Figure 7-25 1. Ensure power is OFF. Disconnect the power cord from the system. 2. Remove the four screws indicated by arrows on the face of the fan assembly. 3. Pull the fan assembly away from the power supply. 4.
Page 168: Fan Tray
Fan Tray There are two fans, one in the front and one in the back, located at the bottom, center of the cabinet. Also note that there are no cables to disconnect on the fan tray. Front Fan removal: 1. Remove the front bezel. 2.
Page 169: System Board
(but not removed) from the front. CAUTION HP 3000/9x9KS and HP 9000/Kx00 computers contain a lithium battery on the System Board. The lith- ium battery is NOT an FRU. If the lithium battery is bad or depleted, the system board must be replaced.
Page 170 Figure 7-26 K100 System Board Removal 6. Carefully pull the top of the system board toward the rear of the cabinet and lift it out of the cabinet. If the system board is being replaced, the memory SIMMs need to be transferred to the new system board, along with the PAL chip.
Page 171: Hp 3000/9X9Ks And Hp 9000/K2X0/K4X0/Kx70
1. Remove all I/O cards. 2. Remove the Core I/O card. 3. For the HP 9000/K2x0/K4x0/Kx70 only, remove all HP-HSC Expansion I/O cards. 4. Remove the Power Supply. 5. Remove the back cover plate. 6. Remove the CPU card(s).
Page 172 See Figure 7-28 for the locations of the PAL chip, oscillator crystal, and frequency select settings. Frequency switch positions are shown in Figure 7-30 Figure 7-28 System Board Locations - K2xx/K4xx and 9x9KS 1-SW1 is the frequency select switch block 3-XY1 is the Clock Oscillator Crystal slo 2-U30 is the PAL chip 4 - J12/J13 Power Supply Connectors...
Page 173 Figure 7-29 Kx70 System Board Figure 7-30 Frequency Switch Settings Removal and Replacement 7-37...
Page 174 3. Replace the CPU card(s). 4. Replace the back cover plates. 5. Replace the power supply. 6. Replace the HP-HSC Expansion I/O cards (HP 9000/K4x0/Kx70 only). 7. Replace the Core I/O card. 8. Replace all I/O cards. 9. Re-insert the Peripheral bay, power monitor card, CPU card(s), and memory carrier card(s).
Page 175: Hp-Pb I/O Card Cage And Card Cage Power Supply (Hp3000 969/979/989 And Hp9000 K3Xx/K4Xx/K5Xx)
HP-PB I/O Card Cage and Card Cage Power Supply (HP3000 969/979/989 and HP9000 K3xx/K4xx/K5xx) The procedures in this section describe the removal and replacement of the following external HP-PB I/O assemblies: • I/O cards • HP-PB I/O card cage •...
Page 176: Hp-Pb I/O Card Cage Removal
1. Make sure that power has been disconnected from the cabinet and the power switch is in the OFF position. 2. From the rear of the cabinet, detach any cables connected to cards in the HP-PB I/O card cage. 3. From the rear of the cabinet, remove the connector plug.
Page 177: Power Supply Removal
To replace the HP-PB I/O card cage, follow the above steps in reverse order. Power Supply Removal Refer to Figure 7-33 while performing these steps: 1. Remove the six screws from the rear cover (item 7). 2. Remove the two screws from the top of the power supply (item 1) 3.
Page 178: Hp-Pb Card Cage Backplane Removal
HP-PB Card Cage Backplane Removal The HP-PB backplane can be removed once the card cage has been removed. Refer to Figure 7-33 while performing these steps: 1. Remove the two screws that secure the card cage backplane to the cabinet chassis from the bottom front of the HP-PB card cage.
Page 179: Rack-Mount Cabinet Procedures
Rack-Mount Cabinet Procedures This chapter lists all the parts of the HP A1884A, and HP A1897A rack-mount cabinet that can be replaced if damaged. It also provides the procedures for accomplishing the replacement of a damaged part. Refer to Table 7-1 for a list of the cabinet parts that can be replaced if damaged.
Page 180 Figure 7-35 . Cabinet Exploded View Rear 7-44 Removal and Replacement...
Page 181 Table 7-1. Rack-mount Cabinet Replaceable Parts Part No. Description C2786-60016 Rear door assembly, 1.6 meter 1390-0489 Strike Plate 1390-0265 Magnetic Door Catch 0403-0780 Door Bumper C2786-00012 Rear hinge C2786-60015 Vented top cap C2785-60007 Non-vented top cap C2786-60014 Side cover, 1.6 meter C2786-60004 Forehead assembly (with On/Off Switch) 5181-8713...
Page 182: Cabinet Removal And Replacement Procedures
Cabinet Removal and Replacement Procedures The following procedures are for the HP Field Replaceable Units (FRUs) contained in the HP A1884A or HP A1897A rack-mount cabinets. Rear Door Rear Door Removal: 1. Open the rear door of the cabinet. 2. Disconnect the bonding wire from the door.
Page 183: Forehead Assembly
Side Cover Replacement: 1. Grasp the side cover on the sides and align it with the cabinet at a vertical angle with the bottom out and the top toward the top of the cabinet. 2. Lower the side onto the top edge of the cabinet side so the top of the side cover hooks onto the top of the cabinet.
Page 184: Rear Door Hinge
Rear Door Hinge Rear Door Hinge Removal: 1. Remove the rear door (refer to rear door removal). 2. Remove the two mounting screws from the cabinet column (on the upper hinge, also remove the two mounting screws in the side panel), and lift the door hinge away. Rear Door Hinge Replacement: 1.
Page 185: Fan
Fan Assembly Replacement: 1. Raise the fan assembly into the rear cabinet frame opening. 2. Slide the fan assembly forward engaging the tabs on the fan assembly into the slots in the cabinet frame. 3. Insert the mounting screw. Tighten the screw. 4.
Page 186: Pdu
3. Attach mounting nuts/washers on the mounting screw. Tighten screws and nuts. 4. Attach power cord lugs to spades on the fan (polarity does not matter). 5. Replace fan assembly (refer to fan assembly replacement). Figure 7-37. Fan Diagram PDU Removal: 1.
Page 187: Cabinet Leveler Or Caster
PDU Replacement: 1. Align the PDU (with the brackets attached) on the right rear column of the cabinet frame. 2. Insert the PDU bracket hooks into the column holes and lower the PDU until it rests on the column. 3. Insert the PDU mounting screws through the brackets into the column with slip nuts attached. 4.
Page 188: Door Bumper
Magnetic Door Catch Replacement: 1. Align the magnetic door catch back to the mounting hole in the rear door. 2. Firmly press the door catch into the rear door mounting hole. 3. Press the door catch until the mounting tabs snap into place and the door catch is firmly locked into place.
Page 189: Scsi Peripherals And I/O Information
SCSI Peripherals and I/O Information Introduction This section is being provided to assist in identifying problems with the SCSI peripherals and Buses supported in this system. Figure 8-1. Peripheral Bay Exploded view Figure 8-1 is a view of the peripheral bay outside the computer cabinet.The peripheral bay supports both Single-Ended SCSI and Fast Wide Differential SCSI Products.
Page 190: Configuration
Configuration 1. HP’s current implementations of SCSI supports 8 devices consisting of one or more device adapters (Initiators) and up to 7 peripheral devices (Targets) on the 50 pin busses, and up to 16 Initiator or Target devices on the 68 pin busses.
Page 191: Scsi Cables
3. Because cable impedance and construction affect bus signal quality, only HP cables are recommended. 4. While the high-density SCSI connectors on the HP-PB Host Adapters support both thumbscrew and squeeze latch cables, only the thumbscrew type are recommended because of reliability and RFI concerns with the squeeze-latch cables.
Page 192 Table 8-1 lists the pin call-outs for the 50 pin SCSI cable, and Table 8-2 lists the pin call-outs for the 68 pin SCSI cable. NOTE Cable Conductor Number list is for flat cables. Connector Contact Number list is for Shielded, Twisted Pair cables.
Page 193 Table 8-2 68 Pin SCSI Cable Connector Connector Signal Cable Conductor Signal Contact Contact Name Number Name Number Number +DB(12) -DB(12) +DB(13) -DB(13) +DB(14) -DB(14) +DB(15) -DB(15) +DB(P1) -DB(P1) Ground Ground +DB(0) -DB(0) +DB(1) -DB(1) +DB(2) -DB(2) +DB(3) -DB(3) +DB(4) -DB(4) +DB(5) -DB(5)
Page 194: Termination/Term Power
Terminator power will be supplied by the Initiators and may be supplied by any or all connected devices. HP recommends that terminator power be supplied by the Host Bus Adapter (HBA) Initiator and the last device on the SCSI Bus to help decrease interface error rates and provide better balance to the TERMPWR contacts.
Page 195: Common Problems
Common Problems Common Problems in the Field: • Maximum cable length exceeded. • Improper Termination • More than 1 device at the same address • Damaged connector pins on High-Density cables. Cable and Terminator Part Numbers Tables 8-3 through 8-9 list all associated cables and terminators. Table 8-3 50 Pin Low Density Part Product...
Page 196 Table 8-4 50 Pin Low Density to High Density Part Product Description Number Number 5062-3385 Bail to Latch/Clip 0.5 m 5062-3370 Bail to Latch/Clip 1.0 m 5062-3389 Bail to Latch/Clip 1.5 m 5062-3387 Bail to Latch/Clip 2.0 m A1630-62034 K2294 Thumb Screw to Thumb Screw 0.9 m A1630-62035 K2295...
Page 197 Table 8-7 50 Pin High Density to 68 Pin High Density Part Product Description Number Number 5181-7704 Thumb Screw to Thumb Screw 0.5 m 5181-7705 Thumb Screw to Thumb Screw 1.0 m 5181-7706 Thumb Screw to Thumb Screw 1.5 m 5181-7707 C2906A Thumb Screw to Thumb Screw 2.0 m...
Page 198: Status Returns
Status Returns Hardware status byte 0: (error sense) 70 Current error 71 Deferred error NOTE Values from 70 through FF are valid but may be vendor product defined. Hardware status byte 02: 3 to 0 Reserved Sense Key If one, indicates that the current command has read an FM (file mark) or set a file mark EOM: If one, indicates that an end-of-medium condition (end-of-partition, beginning-of-...
Page 199 Table 8-10 provides the description for Hardware status byte 12: (ASC - Additional Sense Code) and Hardware status byte 13: (ASCQ - Additional Sense Code Qualifier) Table 8-10 Hardware Status Bytes 12 and 13 ASCQ Description Notes No additional sense information Lengths did not Match on Read (Sense Key 0) Undetermined Hardware Error (Sense Key 4) File Mark detected...
Page 200 Table 8-10 Hardware Status Bytes 12 and 13 ASCQ Description Notes LBOT Failure - Unable to write Tape mark Tracks (Sense Key 3) Hardware Failure - Head Sync Error during Write (Sense Key 4) Write Error Recovered with Auto-Reallocation Error log overflow ID CRC or ECC error Compression Integrity Check Failed (sense key B) Unrecovered Read error of data blocks...
Page 201 Table 8-10 Hardware Status Bytes 12 and 13 ASCQ Description Notes Recovered Data Using Positive Offset 1, 4 Recovered Data Using Negative Offset 1, 4 Recovered Data with Retries and /or CIRC Applied Recovered Data using Previous Sector ID Recovered Data Without ECC - Data Auto Reallocated Recovered Read data with ECC (not with retries) Recovered Data with ECC and Retries Applied Recovered Data with ECC and/or Retries, Data Auto-Reallocated...
Page 202 Table 8-10 Hardware Status Bytes 12 and 13 ASCQ Description Notes Transport full Destination full Source full Exchange first destination full Exchange first second destination full Invalid Field Parameter - Check Sum Invalid Field Parameter - Firmware Tag Write protected Not ready to ready transition/medium changed Import/Export Element Accessed Power On or Reset or Bus device reset occurred...
Page 203 Table 8-10 Hardware Status Bytes 12 and 13 ASCQ Description Notes Tape Position Error at End of Medium Reposition Error Medium Destination Element Full Medium Source Element Empty Invalid bits in IDENTIFY message Invalid Microcode Logical Unit has not Self Configured Yet Target operating conditions have changed Microcode has changed Changed Operating Definition...
Page 204 Could not Change Mode Parameters since tape not at LBOT or LBOP (sense key 5) 1 = HP A3058A 1Gbyte Disk 2 = HP DDS Products (All) 3 = HP F/W SCSI Disks (HP A3145A) 4 = Wangtek 1.2 Gbyte QIC Tape Drive (HPA2944A) 5 = Exabyte 8 mm Tape (HP A3024A) 6 = CD-ROM (HP A3086A &...
Page 205: Internal Peripherals
Internal Peripherals This section of Chapter 8 provides the identification, specification, and configuration information for the peripherals supported in the system cabinet. It also provides troubleshooting, maintenance, and diagnostic information for the products listed: • A3629A SCSI Disk Drive • A3353A SCSI Disk Drive (source 1) •...
Page 206: Hp A3629A Scsi Disk Drive
HP A3629A SCSI Disk Drive Figure 8-2 shows the HP A3629A 9 Gbyte F/W SCSI Disk Drive. Figure 8-2. HP A3629A Disk Drive. Specifications • Integrated F/W SCSI-2 Differential Controller • Synchronous and Asynchronous data protocol • Synchronous data transfer rate up to 10 Mbytes/sec.
Page 207: Jumpering
Jumpering Table 8-11, “A3629A (ST19171WD) J2 Pin-set,” on page 8-19 describes the options settings available on pin-set J2. Table 8-12, “A3629A (ST19171WD) J6 Pin-set,” on page 8-20 describes the J6 pin-set. Drive options are selected on pin-set J2. The SCSI address is set on pin-set J6 (see Figure 8-3 on page 8-21). A pin pair shorted or ON when a jumper is installed.
Page 208 Table 8-12 A3629A (ST19171WD) J6 Pin-set Eˆ€ƒr… 9r†p…vƒ‡v‚ Qv†Ã$% Qv†Ã$% Qv†Ã"# Qv†Ã T8TDÃD9ÃÃ9rshˆy‡ T8TDÃD9Ã T8TDÃD9Ã! T8TDÃD9Ã" T8TDÃD9Ã# T8TDÃD9Ã$ T8TDÃD9Ã% T8TDÃD9Ã& T8TDÃD9Ã' T8TDÃD9Ã( T8TDÃD9Ã T8TDÃD9Ã T8TDÃD9Ã T8TDÃD9Ã " T8TDÃD9Ã T8TDÃD9Ã Qv†Ã( Sr†r…‰rq Qv†Ã 6p‡v‰v‡’ÃG@9Ã†rrÃÃAvtˆ…rÃ'"Ã‚ÃƒhtrÃ'! Qv†Ã "! Sr†r…‰rq 8-20 SCSI and I/O...
Page 209 Figure 8-3. A3629A (ST19171WD) J2 and J6 Jumper Settings SCSI and I/O 8-21...
Page 210: Preventative Maintenance
Preventative Maintenance There is no preventative maintenance reuqired for this product. Troubleshooting This hard disk drive should be replaced as a complete assembly. It is assumed the customer maintains a regular data back schedule, so if the disk drive fails and must be replace, customer data can be restored to the new disk drive.
Page 211: Hp A3353A Scsi Disk Drive (Source 1)
HP A3353A SCSI Disk Drive (Source 1) Figure 8-2 shows the HP A3353A 4 Gbyte F/W SCSI Disk Drive. Figure 8-4. HP A3353A Disk Drive. Specifications • Integrated F/W SCSI-2 Differential Controller • Synchronous and Asynchronous data protocol • Synchronous data transfer rate up to 10 Mbytes/sec.
Page 212: Jumpering
Parity Disable Term Power to SCSI Bus Enable Motor Start Pin2 Delay Motor Start Write Protect Reserved Figure 8-5. HP A3353A Jumper Diagram Table 8-11 provides the definitions and default settings for jumpers J01, J4 and J5. 8-24 SCSI and I/O...
Page 213 Table 8-13 HP A3353A J01, J4 and J5 Jumper Positions Position/Pins Jumper Function Descriptions 1&2 Terminator Power supplied by Drive. 2&4 Terminator Power supplied from SCSI BUS. 1&3 Terminator Power supplied to SCSI BUS (Default) 1&2 1&3 Terminator Power supplied to SCSI BUS and Drive.
Page 214: Preventative Maintenance
Preventative Maintenance There is no preventative maintenance reuqired for this product. Troubleshooting This hard disk drive should be replaced as a complete assembly. It is assumed the customer maintains a regular data back schedule, so if the disk drive fails and must be replace, customer data can be restored to the new disk drive.
Page 215: Hp A3353A Scsi Disk Drive (Source 2)
HP A3353A SCSI Disk Drive (Source 2) Figure 8-6 shows the HP A3353A 4 Gbyte F/W SCSI Disk Drive. Figure 8-6. HP A3353A Disk Drive. Specifications • Integrated F/W SCSI-2 Differential Controller • Synchronous and Asynchronous data protocol • Synchronous data transfer rate up to 10 Mbytes/sec.
Page 216: Jumpering
Jumpering The drive options and SCSI address are set on J3 (see Figure 8-7 ). Table 8-14 on page 8-28 shows the pin- sets for the available options. The SCSI address can also be set on the option connector located next to the SCSI cable connector and the power connector (see ) .
Page 217 Figure 8-7. A3353A (source 2) J3 Jumper Positions SCSI and I/O 8-29...
Page 218 Figure 8-8. A3353A (source 2) Option Connector Jumper Positions 8-30 SCSI and I/O...
Page 219: Preventative Maintenance
Preventative Maintenance There is no preventative maintenance reuqired for this product. Troubleshooting This hard disk drive should be replaced as a complete assembly. It is assumed the customer maintains a regular data back schedule, so if the disk drive fails and must be replace, customer data can be restored to the new disk drive.
Page 220: Hp C3145A Scsi Disk Drive
HP C3145A SCSI Disk Drive Figure 8-9 shows the HP C3145A Half Height 2 Gbyte F/W SCSI Disk Drive. Figure 8-9. HP C3145A SCSI Disk Drive Specifications • Integrated F/W SCSI-2 Differential Controller • 16 bit parallel data transfers •...
Page 221: Jumpering
SCSI Connector, Power Connector, optional connectors J2 and J3, and the location of the drive LED. Figure 8-10. HP C3145A Jumper Diagram Tables 8-12, 8-13, and 8-14 provide the descriptions of the jumpering of the optional connector J2 and J3 for the condition of the interface addressing and configuration options.
Page 222 Table 8-15 J2 Option Connector REMOTE Open Drive will operate as a Stand Alone Device. Jumpers should be used to select SCSI ID. Shorted Drive will operate as a Remote Device. The SCSI ID is set by applying remote logic (low true) to the Unit Select pin sets.
Page 223: Preventative Maintenance
The Default jumper settings are: J2: Remote = open Auto Spin-up = shorted J3: Pin sets 1 through 4 = Address dependent Pin sets 5 and 6 = open Preventative Maintenance There is no preventative maintenance required for this product. Troubleshooting Front Panel LED Indicator The light emitting diode (LED) on the front of the disk drive is an activity light that indicates the operational...
Page 224: Hp A3351A Scsi Disk Drive (Source 1)
Figure 8-11. HP 3351A SCSI Disk Drive NOTE The HP A3351A product is provided from two sources. Because of the physical and jumpering differences between the two sources, they are listed in this manual as Source 1 and Source 2. Be aware of the difference to determine which jumpering scheme to follow.
Page 225: Jumpering
Jumpering Figure 8-12 shows the jumpers for the HP A3351A drive. Figure 8-12. HP A3351A 2 Gbyte disk drive jumpering Table 8-15 provides descriptions of the jumper functions. SCSI and I/O 8-37...
Page 226 Table 8-18 A3351A Configuration Jumper Descriptions Connector/ Function Function Description Pin Set TermPower to Open: Drive does not supply term power to SCSI bus pin 26. SCSI Bus Jumpered: Drive supplies termination power to SCSI bus pin 26. (Default) Reserved Leave open.
Page 227: Preventive Maintenance
Table 8-18 A3351A Configuration Jumper Descriptions Connector/ Function Function Description Pin Set SCSI ID 0 Open: SCSI address bit 0 set to 0. Jumpered: SCSI address bit 0 set to 1. SCSI ID 1 Open: SCSI address bit 1 set to 0. Jumpered: SCSI address bit 0 set to 1.
Page 228: Hp A3351A Scsi Disk Drve (Source 2)
HP A3351A SCSI Disk Drve (Source 2) Figure 8-13 shows the HP A3351A, low profile, 2 Gbyte, F/W SCSI disk drive Figure 8-13. HP 3351A 2 Gbyte Disk Drive (Source 2) Specifications • Integrated F/W SCSI Differential Controller • 16 bit parallel data transfers •...
Page 229: Jumpers
Jumpers This section descirbes jumper configurations for: • TERMPWR • SCSI ID • Spindle Synchronization • Write Protection • Spin Delay • Remote LED Displays TERMPWR TERMPWR is configured by installing the shunt jumper as shown in Figure 8-14 . Figure 8-14.
Page 230: Scsi Id
pins 9-10 as shown in Figure 8-15. Figure 8-15. Active Termination To configure the drive to not provide active termination, make sure the jumper is removed. SCSI ID Each SCSI device on the bus must have a unique SCSI ID assigned to it. The drive can be configured for ID numbers ranging from 0 through 15.
Page 231: Write Protection
Write Protection To configure the drive for write protection, install the jumper across secondary Option connector pins 7-8 as shown in Figure 8-18. To disable write protection, remove the jumper. Figure 8-18. Write Protection Delayed Spin-Up To have the drive spin-up at power on, install the jumper across pins 1 and 2 of the secondary Option connector, as shown in Figure 8-19.
Page 232: Troubleshooting
Troubleshooting FAULT LED - Signifies a fault has occurred during self test or when the drive is active. Exchange Part Number The Exchange Part Number is A3351-69001 Diagnostics • SCSIDSK2 • IOMAP • SYSMAP 8-44 SCSI and I/O...
Page 233: Hp A3058A Scsi Disk Drive (Source 1)
Figure 8-21. HP A3058A SCSI Disk Drive NOTE The HP A3058A product is provided from two sources. Because of the physical and jumpering differences between the two sources, they are listed in this manual as Source 1 and Source 2. Be aware of the difference to determine which jumpering scheme to follow.
Page 234: Specifications
• Synchronous spindle capability • 256 K byte data buffer • Formatted data capacity limited to the same as the HP A2445A = 1052.09 Mbyte (Actual vendor formatted data capacity = 1055.28 Mbyte) • Nine spare sectors per cylinder •...
Page 235: Jumpering
J2 and the location of the J1 connectors. NOTE Use J1-Auxiliary connector for ID. If bothJ1 and J6 are used, the unit takes the OR of both as the SCSI ID. Figure 8-22. HP A3058A Jumper Diagram SCSI and I/O 8-47...
Page 236 Figure8-23 shows a rear view of the J1 SCSI I/O, Auxiliary, and DC power connectors. NOTE Use the JI position for setting the SCSI ID. Figure 8-23. HP A3058A Rear View Notes for Figure 8-22 and 8-23: [1] Notes explaining the functions of the various jumpers on jumper header connectors J2, J1 -auxiliary and J6 are given below in left to right order of jumper position.
Page 237 Drive ID on SCSI Bus (J1-auxiliary or J6 may be used, as the ID circuits are wired in paral- lel). The drive ID is binary coded positionwise i.e., A3 = ID8, A2 = ID4, Al= ID2, A0 = ID1. Not used in this application. Underlined (On or Off) indicates the HP default setting. SCSI and I/O 8-49...
Page 238: Preventative Maintenance
Preventative Maintenance There is no preventative maintenance required for this product Troubleshooting This hard disk drive should be replaced as a complete assembly. It is assumed the customer maintains a regular data backup schedule, so if the disk drive fails and must be replaced, customer data can be restored to the new disk drive.
Page 239: Hp A3058A Scsi Disk Drive (Source 2)
Figure 8-24. HP A3058A Disk Drive NOTE The HP A3058A product is provided from two sources. Because of the physical and jumpering differences between the two sources, they are listed in this manual as Source 1 and Source 2. Be aware of the difference to determine which jumpering scheme to follow.
Page 240: Specifications
• Synchronous spindle capability • 512 K byte data buffer • Formatted data capacity limited to the same as the HP C2247A = 1052.09 Mbyte (Actual vendor formatted data capacity = 1070 Mbyte) • Eight spare sectors per cylinder •...
Page 241: Jumpering
Figure 8-25 shows the Option connector for device ID. SCSI ID JUMPER LOCATION Pins 7-8 Pins 5-6 Pins 3-4 Pins 1-2 0 = Jumper not installed 1 = jumper installed Figure 8-25. HP A3058A Jumper Diagram SCSI and I/O 8-53...
Page 242: Preventative Maintenance
Figure 8-26 shows the location of the FAULT LED and the secondary option connector. The default jumper configuration is no jumpers installed. Figure 8-26. HP A3058A Fault LED and Secondary Jumper Diagram Figure 8-27 shows the termpower jumper block on the bottom of the drive controller. The default configuration is jumper installed.
Page 243: Troubleshooting
Troubleshooting FAULT LED - Signifies a fault has occurred during self test or when the drive is active. Exchange Part Number The exchange part number is: A3058-69001 Diagnostics SCSIDISK2 IOMAP SYSMAP SCSI and I/O 8-55...
Page 244: Hp A3350A Scsi Disk Drive
HP A3350A SCSI Disk Drive Figure 8-28 shows the HP A3350A low profile, 1 Gbyte, F/W SCSI disk drive.. Figure 8-28. HP A3350A SCSI Disk Drive Specifications • Integrated F/W SCSI Differential Controller • 16 bit parallel data transfers •...
Page 245: Jumpering
Jumpering The configuration option settings are shown in Figure 8-29 and Figure 8-30. Figure 8-29 shows the Drive ID and Option Header (Connectors J2 and J6). Figure 8-29. A3350A Drive Connectors J2 and J6 SCSI and I/O 8-57...
Page 246 Figure 8-30 shows the A3350A Drive ID and Option Header (Connector J1). Figure 8-30. A3350A Drive J1 Connector 8-58 SCSI and I/O...
Page 247: Jumper Descriptions
Jumper Descriptions Table 8-20 A3350 J2 Jumper Function Description Jumper Jumper Function Description (Pins 3-4) (Pins 1-2) No terminator power is connected to drive terminators or SCSI bus I/O pin 26. Drive supplies its own terminator power only. Drive supplies power to I/O pin 26 of SCSI bus, no power to internal termina- tors.(Default) Drive supplies terminator power to itself (internal connection) and to I/O pin 26 of SCSI bus.
Page 248 Table 8-18 shows the pin-sets for the options available with the HP A3350A disk drive. A pin-set is either shorted (with a jumper installed) or open (without a jumper). Table 8-21 A3350A Option Jumpers Function Connector Pin-set Default Term Power from SCSI Bus...
Page 249: Preventive Maintenance
Preventive Maintenance There is no preventative maintenance reuqired for this product. Troubleshooting This hard disk drive should be replaced as a complete assembly. It is assumed the customer maintains a regular data back schedule, so if the disk drive fails and must be replace, customer data can be restored to the new disk drive.
Page 250: Hp C2478Sz (C1504B) Dds Tape Drives
HP C2478SZ (C1504B) DDS Tape Drives Figure 8-31 shows the C2478SZ DDS tape drive. Figure 8-31. HP C2478SZ Tape Drive Specifications • Integrated Single-ended SCSI-2 interface • Data capacities per media length: 60 meter tape - DDS-1 = 1.3 Gbytes 90 meter tape - DDS-1 = 2.0 Gbytes...
Page 251: Jumpering
Jumpering Setting the SCSI ID. Figure 8-32 shows the rear view of the C2478SZ. Figure 8-32. C2478SZ Jumper Diagram There are three significant bits in the ID, giving an ID range of 0 to 7 inclusive as shown: SCSI ID Bit 2 Bit 1 Bit 0...
Page 252: Configuration Switches
Configuration Switches Figure 8-33 shows the configuration switches located on the bottom of the C2478SZ in their default positions. Figure 8-33. C2478SZ Switch Diagram Switches 1 and 2 are used to configure the data compression operation mode for C2478SZ. The following list shows the available options.
Page 253: Head Cleaning Procedure
Head Cleaning Procedure 1. Cleaning Cartridge Product Number = HP 92283K. 2. Insert the cleaning cartridge into the drive. 3. The drive automatically cleans the drive heads and ejects the cartridge after approximately 30 seconds. 4. If the cleaning cartridge ejects after only 14 seconds, the cartridge has reached the end of its useful life.
Page 254: Troubleshooting
Firmware Upgrade Failures: • Wrong firmware tape - The tape will be ejected within 1/2 to 1 minute of activity and no update will have been done. (Match tape part number to product model number.) • Firmware tape used up - The tape will automatically be re-formatted by the drive as a normal data tape and will no longer react as a firmware tape (This will occur after 200 passes).
Page 255: Forced Eject
Figure 8-35. Cassette and Drive Light Definitions - indicates head cleaning is needed. This is an indication of an excessive number of Media wear (caution) Read-After-Write (RAW) or third level error correction (C3 ECC) errors. This condition can be caused by dirty heads or by a cartridge approaching the end of its life.
Page 256: Triggering A Forced Eject
Triggering a Forced Eject The first eject button press with a tape present in the drive will always trigger a normal eject. After this first press, the following actions by the user will trigger a forced eject: • Two more momentary presses within 5 minutes of the first press, or •...
Page 257: Alternate Method
5. Watch the tip of the screwdriver from the left hand side of the tape drive and angle the screwdriver down into the slotted head of the worm gear. 6. Turn the screwdriver counter clockwise and watch the worm gear to make sure it is rotating. Continue until the cartridge is unloaded (this could take approximately 1,000 turns).
Page 258: Exchange Part Number
Exchange part Number The exchange part number is: C2478SZ = C1504-69201 Diagnostics • SCSIDDS • SYSMAP • IOMAP 8-70 SCSI and I/O...
Page 259: Hp A3183A Dds-2 Tape Drive
HP A3183A DDS-2 Tape Drive Figure 8-37 shows the front of an HP A3183A DDS-2 tape drive. Figure 8-37. HP A3183A DDS-2 Tape Drive Specifications • Integrated Single-ended SCSI-2 interface • Reads and Writes DDS-1 and DDS-2 formats dependent on the mounted tape dimension.
Page 260: Jumpering
0 = open The HP A3183A reads the SCSI ID at power up and during selftest in order to determine the selected target ID of the tape drive on the interface bus. Data Compression Control is not used in this system application.
Page 261: Configuration Switches
Configuration Switches Figure 8-39 shows the configuration switches located on the bottom of the A3183A in their default positions. Figure 8-39. A3183A Switch Settings Switches 1 and 2 are used to configure the data compression operation mode. The following list shows the available options.
Page 262: Head Cleaning Procedure
Head Cleaning Procedure 1. Cleaning Cartridge Product Number = HP 92283K. 2. Insert the cleaning cartridge into the drive. 3. The drive automatically cleans the drive heads and ejects the cartridge after approximately 30 seconds. 4. If the cleaning cartridge ejects after only 14 seconds, the cartridge has reached the end of its useful life.
Page 263: Troubleshooting
Firmware Upgrade Failures: • Wrong firmware tape - The tape will be ejected within 1/2 to 1 minute of activity and no update will have been done. (Match tape part number to product model number.) • Firmware tape used up - The tape will automatically be re-formatted by the drive as a normal data tape and will no longer react as a firmware tape (This will occur after 200 passes).
Page 264: Forced Eject
Figure 8-41. A3183A Indicator Descriptions - Flashes green to show activity, loading, unloading, reading, and writing. It shows steady Cartridge Light green to indicate a cartridge is loaded and the unit is ready. - Flashes Amber to indicate head cleaning is needed. This is an indication of an Clean/Attention Light excessive number of Read-After-Write (RAW) or third level error correction (C3 ECC) errors.
Page 265: Forced Eject Action
• Two more momentary presses within 5 minutes of the first press, or • Three momentary presses in any subsequent 5 minute period, or • One long press where the button is held down for at least 5 seconds. Note also that for the purposes of triggering a forced eject, a SCSI unload command may be taken to be functionally equivalent to pressing the eject button for the first time.
Page 266: Alternate Method
7. Remove the cartridge by hand, carefully. Pay particular attention to the loop of tape outside the cartridge, avoid snagging or tearing. (HINT, use pencil point to guide the tape over any projections.) 8. To retract the tape loop, hold the tape flap of the cartridge fully open, and use the blunt end of a pencil to wind up the slack tape (an eraser end of a pencil is ideal) Figure 8-42.
Page 267: Hp A3024A 8 Mm Tape Drive
HP A3024A 8 mm Tape Drive Figure 8-43 shows an HP A3024A 8 mm, half height, tape drive. Figure 8-43. HP A3024A 8 mm Tape Drive Specifications • Integrated Single-ended SCSI controller • Native data capacity 5 Gbytes • Compressed data capacity 10 Gbytes average •...
Page 268: Jumpering
Jumpering Figure 8-44 shows a rear view of the HP A3024A tape drive. Figure 8-44. HP A3024A Jumper Diagram 8-80 SCSI and I/O...
Page 269: Preventative Maintenance
Preventative Maintenance Tape Drive Cleaning Figure 8-45. 8 mm Cleaning Cartridge The cleaning cartridge part number is 9164-0392. Clean the tape drive heads at the following times: • After every 30 hours of tape drive use. • When the top and bottom LEDs flash rapidly. CAUTION Only use Exabyte or Exabyte certified cleaning cartridge to clean the tape heads.
Page 270: Troubleshooting
Troubleshooting This unit is considered a single FRU. Drive Status Light Figure 8-46. HP A3024A LED Indicators The LED combinations can be used to determine the tape drives operating state as follows: • When the top LED is on or flashing, the tape drive either has an error or the tape drive needs to be cleaned.
Page 271: Drive Logs
Figure 8-47. HP A3024A LED Definitions Drive Logs WRITE ERROR COUNTERS LOG INTERRUPTED DATA: Number of Blocks Re-written due to errors Number of Blocks could not be written due to errors Number of Bytes written successfully READ ERROR COUNTERS LOG...
Page 272: Hp A3542A Dds-3 Tape Drive
HP A3542A DDS-3 Tape Drive Figure 8-48 shows the front of an HP A3542A DDS-3 tape drive. Figure 8-48. HP A3542A DDS-3 Tape Drive Specifications • Integrated Single-ended SCSI-2 interface • Reads and Writes DDS-1, DDS-2, and DDS-3 formats dependent on the mounted tape dimension: •...
Page 273: Setting The Scsi Id
1 = shorted, 0 = open The HP A3542A reads the SCSI ID at power up and during selftest in order to determine the selected target ID of the tape drive on the interface bus. Data Compression Control is not used in this system application.
Page 274: Configuration Switches
Configuration Switches Figure 8-50 shows the configuration switches located on the bottom of the A3542A in their default positions. Figure 8-50. A3542A Switch Settings Configuration Switches (For Data Compression DD-3 Tape Drives) Table 8-25 Switch 1 Switch 2 Meaning Compression disabled, no host control Compression disabled, the host is allowed to control compression Compression enabled, no host control...
Page 275: Preventative Maintenance
By the time the indicator is present, the performance of the drive may already have been impacted. Head Cleaning Procedure Cleaning Cartridge Product Number = HP 92283K. 1. Insert the cleaning cartridge into the drive. 2. The drive automatically cleans the drive heads and ejects the cartridge after approximately 30 seconds.
Page 276: Firmware Upgrade Failures
Firmware Upgrade Failures: • Wrong firmware tape - The tape will be ejected within 1/2 to one minute of activity and no update will have been done. (Match tape part number to product model number.) • Firmware tape used up - The tape will automatically be re-formatted by the drive as a normal data tape and will no longer react as a firmware tape (This will occur after 200 passes).
Page 277: Forced Eject
Figure 8-52. A3542A Indicator Descriptions Cartridge Light - Flashes green to show activity, loading, unloading, reading, and writing. It shows steady green to indicate a cartridge is loaded and the unit is ready. Clean/Attention Light - Flashes Amber to indicate head cleaning is needed. This is an indication of an excessive number of Read-After-Write (RAW) or third level error correction (C3 ECC) errors.
Page 278: Forced Eject Action
press, the following actions by the user will trigger a forced eject: • Two more momentary presses within 5 minutes of the first press, or • Three momentary presses in any subsequent 5 minute period, or • One long press where the button is held down for at least 5 seconds. Note also that, for the purposes of triggering a forced eject, a SCSI unload command may be taken to be functionally equivalent to pressing the eject button for the first time.
Page 279: Alternate Method
down into the slotted head of the worm gear. 6. Turn the screwdriver counter clockwise and watch the worm gear to make sure it is rotating. Continue until the cartridge is unloaded (this could take approximately 1,000 turns). 7. Remove the cartridge by hand, carefully. Pay particular attention to the loop of tape outside the cartridge, avoid snagging or tearing.
Page 280: Diagnostics
Diagnostics CSTM SCSIDDS SYSMAP IOMAP 8-92 SCSI and I/O...
Page 281: Hp A3086A Cd-Rom Drive
HP A3086A CD-ROM Drive Figure 8-54 shows an HP A3086A Half Height, CD-ROM Drive. Figure 8-54. A3086A CD-ROM Drive SCSI and I/O 8-93...
Page 282: Specifications
Specifications • Integrated Single-Ended SCSI controller. • Available Data formats: Red-Book, Yellow-Book, CD-ROM XA, Photo-CD, CD-Bridge, CD-I ready. • Data Capacity: Mode 1 = 2048 bytes/sec. (Data plus ECC) Mode 2 = 2336 bytes/sec. (EDC, Audio Info.) (CD-ROM XA type embedded ECC in addition to standard type ECC) •...
Page 283: Front Panel
Front Panel The HP A3086A CD-ROM drive front panel has the following features: Figure 8-55. HP A3086A Front Panel 1. Headphone jack - headphone connection for listening to an audio CD. 2. Volume control - Used to adjust the audio volume.
Page 284: Jumpering
Jumpering Figure 8-56. HP A3086A CD-ROM Jumper Diagram There are three significant bits in the SCSI ID, giving a range of 0 to 7 inclusive. The jumpers may be positioned as shown, according to the desired address. NOTE Do not use SCSI ID 7, that address is reserved for the host.
Page 285: Preventative Maintenance
Preventative Maintenance There is no preventative maintenance required for this product Troubleshooting This product is considered a single FRU and is replaced as a complete assembly. Drive Status Light 1. After Drawer is closed: Light OFF after short blinking sequence = Drive Ready or Stand-by. Light ON = No disk present.
Page 286: Hp A3184A Cd-Rom Drive
HP A3184A CD-ROM Drive Figure 8-57 shows the HP A3184A 1 inch Height CD-ROM. Figure 8-57. A3184A CD-ROM Drive 8-98 SCSI and I/O...
Page 287: Specifications
• Inquiry Product Revision Level String = 1084 Front Panel The HP A3184A CD-ROM drive front panel has the following features: Figure 8-58. HP A3184A Front Panel 1. Headphone jack - headphone connection for listening to an audio CD. 2. Volume control - Used to adjust the audio volume.
Page 288: Jumpering
Jumpering Figure 8-59. HP A3184A CD-ROM Jumper Diagram Default Jumper Settings = Parity enabled. SCSI ID as needed. There are three significant bits in the SCSI ID, giving a range of 0 to 7 inclusive. The jumpers may be positioned as shown, according to the desired address. The parity jumper should always be installed.
Page 289: Internal Drive Logs
Internal Drive Logs Available from interactive section of diagnostic. Exchange Part Number The exchange part number is: A3184-69001 Diagnostics • SCSICD • IOMAP • SYSMAP SCSI and I/O 8-101...
Page 290: Hp A3416A Cd-Rom Drive
HP A3416A CD-ROM Drive Figure 8-60 shows the HP A3416A 1.6 inch CD-ROM. Figure 8-60. HP A3416A CD-ROM Drive Specifications • Built-in SCSI2 interface controller. • Available Data formats: Red-Book, Yellow-Book, CD-ROM XA, Photo-CD, CD-Bridge, CD-I, CD-I Ready, CD-G and Multisession.
Page 291: Front Panel
Front Panel The HP A3416A CD-ROM drive front panel is shown in Figure 8-61: Figure 8-61. Front Panel Features CD-ROM Front Panel Features 1. Headphone Jack 2. Volume control knob 3. Drive status LED 4. Eject Button 5. Drive door 6.
Page 292: Jumpering
The SCSI ID can range from 0 to 6, depending on which pins are jumpered. SCSI address 7 is reserved for the host. Note that the parity jumper must be in place in all settings. Figure 8-62. HP A3416A SCSI ID Jumpers 8-104...
Page 293: Cd Loading Procedures
CD Loading Procedures The procedure for loading and unloading CDs in the HP3416A drive depends on whether the drive has been mounted horizontally or vertically. CD Loading/Unloading in the Horizontal Mount Position Horizontal Mount Loading 1. Press the Eject Button (refer to Figure 8-61). The CD tray will slide out of the drive.
Page 294 CD Loading/Unloading in the Horizontal Mount Position 5. Snap the four retaining tabs over the CD. 6. Push the CD tray back into the CD drive.. The Drive Status LED will light while the drive reads the CD, then turn off. Horizontal Mount Unloading 1.
Page 295 CD Loading/Unloading in the Vertical Mount Position Vertical Mount Loading 1. Press the Eject Button (refer to Figure 8-61). The CD will slide out of the tray. Note the position of the top retaining tabs (A, B) and bottom retaining tabs (C, D). 2.
Page 296 CD Loading/Unloading in the Vertical Mount Position 4. Place the CD in the tray so that it is held by the bottom retaining tabs. Be sure the printing on the CD is facing to the right. 5. Snap the top retaining tabs (A, B) into place over the top of the 6.
Page 297: Preventative Maintenance
CD Loading/Unloading in the Vertical Mount Position Vertical Mount Unloading 1. Wait for CD ROM activity to stop. 2. Press the Eject Button (see Figure 8-61). The CD tray will slide out. 3. Snap the top retaining tabs (A, B) away from the top of the CD. 4.
Page 298: Diagnostics
Diagnostics • SCSICD • IOMAP • SYSMAP 8-110 SCSI and I/O...
Page 299: Hp A3715A Cd-Rom Drive
• Inquiry Vendor Identification String = TOSHIBA • Inquiry Product Identification String = CD-ROM XM-4101TA • Inquiry Product Revision Level String = 1084 Front Panel The HP A3715A CD-ROM drive front panel has the following features: SCSI and I/O 8-111...
Page 300: Jumpering
Jumpering Figure 8-65. HP A3715A CD-ROM Jumper Diagram Default Jumper Settings = Parity enabled. SCSI ID as needed. There are three significant bits in the SCSI ID, giving a range of 0 to 7 inclusive. The jumpers may be...
Page 301: Preventative Maintenance
positioned as shown, according to the desired address. The parity jumper should always be installed. Note Do not use SCSI ID 7, that address is reserved for the host. Preventative Maintenance There is no preventative maintenance required for this product. Troubleshooting This product is considered a single FRU and is replaced as a complete assembly.
Page 302 8-114 SCSI and I/O...
Page 303: System Specifications
System Specifications This appendix contains the environmental, electrical, and physical specifications for the HP3000 and HP 9000 systems. Changes to the specifications for the HP9000 Kx50/Kx60/Kx70/Kx80 and HP3000/979KS are noted in the table. Table A-1. Environmental Specifications, HP 3000 and HP 9000...
Page 304 Table A-1. Environmental Specifications, HP 3000 and HP 9000 (Continued) Description Specification Acoustics Deskside (LwA) = <4.7 Bel at <31° C (<88° F) <5.1 Bel at >31° C (>88° F) Operator Post = 45 dB-LpA, no prominent tone Racked System (LwA) = <5.5 Bel at <31° C (<88° F) <6.0 Bel at >31°...
Page 305 The typical AC Input Power rating is based on a configuration of 3 CPUs, 3 internal disks, 1 memory con- troller, 288Mb of memory, 2 HP-HSC cards, 1 HP-HSC expansion card, 1 HP-PB FDDI and 1 F/W SCSI card.
Page 306 Table A-4. Electromagnetic and Electrostatic Specifications, HP 3000 and HP 9000 Description Specification Radiated Field Immunity 3V/meter, 27MHz to 1 GHz Magnetic Field Immunity 1 gauss, 47.5Hz to 198Hz Electrostatic Discharge Immunity 15kV (maximum, with no loss of function) 25kV (maximum, with no component damage)
Page 307: Support Information
Support Information This chapter contains block diagrams from the training package and additional reference information that may be needed while troubleshooting a system. Support Information...
Page 308: Hp 9X9Ks Block Diagram
HP 9x9KS Block Diagram Figure B-1. HP 3000 9x9KS Block Diagram Support Information...
Page 309: Hp K100 Block Diagram
HP K100 Block Diagram Figure B-2. HP 9000 K100 Block Diagram Support Information...
Page 310: Hp K2X0/K4X0 Block Diagram
HP K2x0/K4x0 Block Diagram Figure B-3. HP 9000 K2x0/K4x0 Block Diagram Support Information...
Page 311: Kx70/Kx80 Block Diagram
Kx70/Kx80 Block Diagram Figure B-4. HP9000/Kx70 Block Diagram Support Information...
Page 312: Access Port Commands
Configure command for the Access Port Internal/external modem port, system identification, bit rate, protocol, and: 3000 only - Allows autoanswer to be ON or OFF 9000 only - Allows selection of HP or Non-HP console Enter console mode Copy screen from local to remote con-...
Page 313: Isl Commands
ISL Commands From PDC the BOOT command loads the Initial System Loader (ISL) from the boot device. It is at ISL that the operating system or stand-alone utilities can be loaded from the boot device. The HELP command at ISL displays the available options. Table B-2.
Page 314: Pdc Menus And Commands
PDC Menus and Commands This section provides an example of the Menus within PDC and the available commands. To enter PDC you must stop the boot process or stop all current applications, log-off all users, stop the OS and reset the computer (TOC) then stop the boot process.
Page 315: Configuration Menu
Configuration menu ---- Configuration Menu ------------------------------------------------------ Command Description ------- ----------- AUto [BOot|SEArch|STart] [ON|OFF] Display or set specified flag BootID [<proc>] [<bootid>] Display or set Boot Identifier BootINfo Display boot-related information BootTimer [0 - 200] Seconds allowed for boot attempt CPUconfig [<proc>] [ON|OFF] Config/Deconfig processor DEfault Set the system to predefined values...
Page 316: Service Menu
Service Menu ---- Service Menu ------------------------------------------------------------ Command Description ------- ----------- ChassisCodes [<proc>] Display chassis codes CLEARPIM Clear (zero) the contents of PIM MemRead <address> [<len>] Read memory and I/O locations PDT [CLEAR] Display or clear the PDT PIM [<proc>] [HPMC|LPMC|TOC] Display PIM information SELftests [ON|OFF] Enable/disable self test execution...
Page 317: Pdc Update Procedures
This section documents the methods that are used for distributing Processor Dependent Code (PDC) updates for the HP 3000 9x9 and HP 9000 K class computers. Also included in this section are procedures for creating a PDC update tape, verifying your current version of PDC, and a PDC update procedure.
Page 318: Current Version Verification
Current Version Verification With On-line Diagnostics The current version of PDC can be determined using on-line diagnostics. If on-line diagnostics are not present on your system, use the boot console handler procedure to verify the current version. For Operating Systems prior to HPUX 10.20 IPR9707, both the Sysdiag and MSTM Procedures may be followed.
Page 319 Enter the command in. A prompt will appear as: "Information Menu: Enter Command>" Enter the command fv. The system will respond with the current firmware revision. If the revision is less than revision 2.2 (36.xx for models K250/K260/K370/K450/K460/K570), your system will require a PDC update. B-13 Support Information...
Page 320: Pdc Distribution
PDC update files. The patches are available on HP Electronic Support Center (HPESC) for immediate Internet access. The patches can be downloaded electronically from HPESC via email, the World Wide Web (WWW), or ftp.
Page 321 8. Choose the appropriate patch (for example, PF_CKHK0022). A patch description will appear. Click on download to copy the patch to your system. Note The selected patch must be downloaded from HPESC onto a system that has HP-UX as the operating system. 9. Follow the instructions in the file to create a bootable tape and to update PDC.
Page 322 4. Change to the directory containing the firmware patches: > cd firmware_patches/hp/cpu If desired, review the contents of the directory by using the ls command. For each patch, there is an accompanying text file ( ). The text file contains the patch description and the patchfilename.txt...
Page 323: Creating The Firmware Update Tape
Creating The Firmware Update Tape There are two parts to this section. They are: 1. Creating a firmware update tape using files from HPESC. 2. Creating a firmware update tape using the Support Media. Creating a Firmware Update Tape Using Files From HPESC. 1.
Page 324: Firmware Update Procedure
Firmware Update Procedure Updating From a Tape Created Using HPESC Files Note Ensure the system is fully backed up before proceeding with this firmware update. 1. Log on as root, and enter “reboot -r”. This command will shutdown the Operating System and reboot the system.
Page 325 Updating From a Tape Created Using Support Media The procedure for performing a firmware update using a tape that was created from the Support Media is the same as the previous procedure, with one exception. Since the tape contains several firmware image files for different system types, you must select the image file which your system type requires.
Page 326 10. After the tape has been read by the update program, the “update>” prompt will return. The update should take approximately 30 seconds. Enter “exit”. 11. The system will automatically reset, and the boot process will begin. Boot your system with your nor- mal process.
Page 327: Memory Configuration Guidelines
Memory Configuration Guidelines Memory Configuration and SIMM Installation Memory in HP 3000 and HP 9000 servers can be added in many different megabyte combinations depending on your model, your use of existing memory, your memory upgrade goals, and what combination of memory modules you install.
Page 328: Configuring Memory For Optimum Performance
A module is a pair of SIMMs or DIMMs. Memory for your system is purchased and installed only in modules; never install just one SIMM. A pair of modules is four SIMM cards. 256MB SIMM + 256MB SIMM one 512MB module 128MB SIMM + 128MB SIMM one 256MB module...
Page 329 If you get the warning, Memory not optimized, use the me command in the Information Menu of the user interface (the Boot Console Handler) to check your memory configuration. This command will not directly tell you whether your memory is installed for optimum performance; it will only tell you whether the modules are seated correctly and recognized as part of your system configuration.
Page 330: Memory Optimization Procedure For Single Memory Extenders - Overview
Memory Optimization Procedure for Single Memory Extenders — Overview CAUTION To prevent damage to memory boards and system components from electrostatic discharge, always wear a grounded wrist strap when working on or around the system, and when handling printed circuit boards.
Page 331: Procedure For Single Memory Extenders - Detailed
Procedure for Single Memory Extenders — Detailed Step 1. Remove any modules pairs from the memory extender. Step 2. Combine the removed and new memory modules and organize them into four groups: • 512MB modules • 256MB modules • 128MB and 64MB modules (combined in the same group) •...
Page 332: Verifying Memory
Example — Installing New Memory in an Empty Extender Four 128MB SIMMs Two 256MB modules (one pair of 256MB modules) Six 64MB SIMMs Three 128MB modules and one 64MB module and two 32MB SIMMs (2 pairs of 128MB/64MB modules) Two 16MB SIMMs One 32MB module Install.
Page 333 Following is an example of the MEemory command display: ---- Information Menu: Enter command > ME MEMORY INFORMATION MEMORY STATUS TABLE Carrier Slot Size(a+b) Status ------- ---- --------- ------ 0a/b 256MB Configured 1a/b 128MB Configured 0a/b 256MB Configured 0a/b 64MB Configured --------- TOTAL...
Page 334: Memory Optimization Procedure For Dual Memory Extenders - Overview
Example — Adding Memory to a Single Extender with Existing Memory CURRENT MEMORY: (3) 128 MB and (2) 64MB pairs of modules TO BE ADDED: (1) 256MB, (1) 128MB, and (1) 32MB pairs of modules BEFORE AFTER Memory 1. Remove the single 64MB module from slot 3a/3b. Memory Slots Modules...
Page 335: Procedure For Dual Memory Extenders - Detailed
6. Install any remaining modules (2 SIMMs), filling in the lowest-numbered slots on the extender with the most available slots. Notes In the examples that follow, the extenders are labeled "first extender" and "second extender." It is also useful to refer to these as "Extender 0" and "Extender 1", corresponding to the lower and upper extender slots in the system memory bay.
Page 336 pair of modules would go in slots 2a/2b and 3a/3b on the first extender, and so on. Install all pairs of modules before installing modules. Step 6. Install any remaining modules, beginning with the largest memory size, filling in the lowest available slot numbers on the extender with the most slots available.
Page 337 First Extender Second Extender 6a/6b - 256MB module 6a/6b - 32MB module 7a/7b - empty slot 7a/7b - empty slot Shaded boxes indicate pairs of modules Example - Adding Memory to Two Extenders with Existing Memory Current Memory: 5 256MB modules 4 128MB modules 1 32MB module Memory to be added:...
Page 338: If You Still Get Warning Messages
If that happens, remove all memory modules from both extenders and re-install them following the guidelines provided. If the Memory not optimized warnings persist, contact your HP Support representative if assistance is required. Memory Configuration Guidelines...
Page 339 Blank Memory Configuration Tables Extender 0 Extender 1 Slot Memory Slot Memory 0a/0b 0a/0b 1a/1b 1a/1b 2a/2b 2a/2b 3a/3b 3a/3b 4a/4b 4a/4b 5a/5b 5a/5b 6a/6b 6a/6b 7a/7b 7a/7b Extender 0 Extender 1 Slot Memory Slot Memory 0a/0b 0a/0b 1a/1b 1a/1b 2a/2b 2a/2b 3a/3b...
Page 340 Extender 0 Extender 1 Slot Memory Slot Memory 0a/0b 0a/0b 1a/1b 1a/1b 2a/2b 2a/2b 3a/3b 3a/3b 4a/4b 4a/4b 5a/5b 5a/5b 6a/6b 6a/6b 7a/7b 7a/7b Extender 0 Extender 1 Slot Memory Slot Memory 0a/0b 0a/0b 1a/1b 1a/1b 2a/2b 2a/2b 3a/3b 3a/3b 4a/4b 4a/4b 5a/5b...
Page 341 OS Requirements for 64MB, 256MB, and 512 MB Modules Table C-1. OS Support Matrix Module Models HP-UX 10.01 HP-UX 10.10 HP-UX 10.20 Size 64MB, K100, K200, Requires PDC Rev 2.2 or Requires PDC Rev 2.2 or Requires PDC Rev 2.2 or...
Page 342 Memory Configuration Guidelines C-16...
Page 343: Hardware Features
The 5.5KvA Power Trust UPS is supported for Kx80 Systems. HP-PB Slot Expansion Following the initial Kx80 release, a new HP-PB Bus Converter, product number A3669A, will be introduced. Each A3669A will support one A1828A HP-PB I/O module. Initially, the Bus Converter will be supported only in the 2- or 4-slot HSC Expansion I/O modules.
Page 344: Firmware Differences
Firmware Differences Expanded ChipRevision Information In the PDC, the ChipRevision command in the Information Menu has been modified to provide additional information. Following is an example of the new CR command: Main Menu: Enter command or menu > in cr Module Revision ------...
Page 345: Lasi Lan On Hp9000/Kx80 Servers
External HP-PB I/O Card Configuration Figure D-1 shows the card slots and slot numbering scheme at the back of the HP-PB card cage. The HP- PB I/O card guidelines listed in Table D-1. are provided to optimize system performance for HP 9000 systems.
Page 346 For medium to heavy load applications, configure no more than 5 disks per HP-FL interface card and no more than 5 HP-FL interface cards in a single HP-PB I/O card cage. In this context, an HP-FL disk array in high availability parity protection mode, striped mode, or independent mode, is considered to be a single disk.
Page 347 Lowest Highest ------ Slot Priority Figure D-1 HP-PB Card Cage Slot Locations and Numbers CAUTION Always install I/O cards according to the priorities shown in . Load I/O Cards into the HP-PB Table D-1. I/O Card Cage as follows: •...
Page 348 Table D-1. I/O Card Configuration priorities for HP-PB I/O Card Cages. HP 9000 SYSTEM (K Class) Max I/O Max I/O Devices cards per Cards Priority HP 9000 Card per Cage System (Highest) HP-PB I/O Card Prod # Size I/O Card...
Page 349 Max I/O Cards Max I/O Cards per Cage Devices per System Priority Class Class HP 3000 Card Class Class PBA-IB (HP-IB) A1747A, Opt. 002 Double Single End SCSI-2 28642A Single Priority *High Performance Card. Maximum of 5 total per card cage.
Page 350 New System Features...
Page 351 Sources of Information on the Web In addition to this manual, information regarding the HP3000/9x9KS and HP9000 K Class Enterprise Servers may be found on the Internet. These web pages are accessible by HP sales and field support personnel. Note Many of the web sites listed here are accessible only within the HP Intranet firewall.
Page 352 Sheets. CE World Homepage. To provide a starting point for KWWSFMGDPVUKSFRPVOLFN HP CE’s in their search to find the information neces- FHZRUOGKWPO sary to perform their job. CE World will attempt to anticipate the real life situations that CE’s are faced with every day and then help with information to resolve and assist.

This manual is also suitable for:

9000 k-class

HP 3000 9x9KS Service Manual

1 Introduction

2 Hardware Installation and Configuration

3 Troubleshooting

4 Front Panel Display Codes

5 Diagnostics

6 Replaceable Parts

7 Removal and Replacement Procedures

8 SCSI Peripherals and I/O Information

Quick Links

Service Manual

Troubleshooting

Related Manuals for HP 3000 9x9KS

Summary of Contents for HP 3000 9x9KS