HP 3000/9x9KS Series Upgrade Manual

System memory
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System Memory Upgrade Guide
HP 3000/9x9KS and HP 9000/Kxx0
Part No. A2375-90009
Printed in USA, January, 1998
Edition 6, E0198

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Summary of Contents for HP 3000/9x9KS Series

  • Page 1 System Memory Upgrade Guide HP 3000/9x9KS and HP 9000/Kxx0 Part No. A2375-90009 Printed in USA, January, 1998 Edition 6, E0198...
  • Page 2 Legal Notices The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or direct, indirect, special, incidental or consequential damages in connection with the furnishing, performance, or use of this material.
  • Page 3 • Edition number or publication date (from the title page). • Your name. • Your company’s name. SERIOUS ERRORS, such as technical inaccuracies that may render a program or a hardware device inoperative, should be reported to your HP Response Center or directly to a Support Engineer.
  • Page 4 Preface This edition of the HP 3000/9x9KS and HP 9000/Kxx0 System Memory Upgrade Guide contains technical information about the following models: Model 939KS Model K100 Model 959KS Model K200 Model 969KS Model K400 Model 979KS Model K210 Model K210 Model K410...
  • Page 6: Table Of Contents

    Memory Location in HP 9000/K100 Servers ........
  • Page 7 Obtaining Software Patches for HP-UX Operating Systems ........
  • Page 8 Contents...
  • Page 9: Hp 3000/9X9Ks And Hp 9000/K2X0/K4X0/Kx70/Kx80

    • Chapter 2: HP 9000/K100 Memory Upgrade Installation • Chapter 3: Power On and Verification If you have an HP 9000/K100 server, refer to Chapter 2 of this guide for memory upgrade installation procedures appropriate to that server. Contents of This Chapter...
  • Page 10: Required Tools

    An ESD kit (HP P/N A3024-80004) is supplied with your memory upgrade kit. This ESD kit contains one wrist strap, one conductive sheet, and one anti-static foam pad.
  • Page 11: Installation Procedure (Hp 3000/9X9Ks And Hp 9000/K2X0/K4X0/Kx70/Kx80)

    HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation Installation Procedure (HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80) Installation Procedure (HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80) Verifying the Current PDC Firmware If you are planning to install 64MB, 128MB, 256MB, or 512 MB Memory Modules, you may need to verify your system’s PDC firmware version to see if it supports that type of memory (see “OS...
  • Page 12: Obtaining The Correct Firmware Patch

    The system will respond with the current firmware revision (See Table A-1, Appendix A). Obtaining the Correct Firmware Patch The firmware patches for all K-Class and HP3000 9x9/KS systems can obtained from the HPESC (HP Electronic Support Center) via the World Wide Web or via FTP.
  • Page 13 HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation Installation Procedure (HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80) >ftp us-support.external.hp.com (If you do not have an open subnet system, try using rftp instead of ftp.) 2. Login as “anonymous”. 3. At the prompt, enter your e-mail address as the password.
  • Page 14: Checking Existing System Memory

    HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation Installation Procedure (HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80) Checking Existing System Memory If You Have an HP 9000/K2x0/K4x0/Kx70/Kx80, Reboot the System Then, Halt the Boot Process Chapter 1...
  • Page 15: After Rebooting Your System, Type "Ma" To Get The Main Menu

    After Rebooting Your System, Type "ma" to Get the Main Menu After rebooting your HP 9000/K2x0/K4x0/Kx70/Kx80 or HP 3000/9x9KS system, the Boot Console Interface prompt (PDC>) should appear on your console display. Type ma at the prompt to get to the Main menu, then proceed to the steps on the following page to check existing system memory.
  • Page 16: System Shutdown

    HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation Installation Procedure (HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80) Type "me" at the Information Menu to Check Memory System Shutdown Turn the system key switch to “Standby” (fully counterclockwise) Chapter 1...
  • Page 17: Gaining Access To Memory

    In these models, the SIMMs are inserted into memory extenders (also called carriers) that attach to the front of the system board, and are accessible from the front of the system. The HP 3000/9x9KS and HP 9000/K4x0 each have two memory extenders, and the HP 9000/K2x0 has one (see figure below).
  • Page 18: Removing Memory Extenders

    HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation Installation Procedure (HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80) 2. Remove the memory bulkhead by loosening the six captive screws with a Torx driver. Removing Memory Extenders NOTE To prevent damage to memory boards and system components from electrostatic discharge, always wear a grounded wrist strap when working on or around the system, and when handling printed circuit boards.
  • Page 19 HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation Installation Procedure (HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80) Chapter 1 1-11...
  • Page 20: Memory Configuration And Simm Installation

    Installation Procedure (HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80) Memory Configuration and SIMM Installation Memory in HP 3000 and HP 9000 servers can be added in many different megabyte combinations depending on your model, your use of existing memory, your memory upgrade goals, and what combination of memory modules you install.
  • Page 21: Configuring Memory For Optimum Performance

    HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation Installation Procedure (HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80) 256MB SIMM + 256MB SIMM one 512MB module 128MB SIMM + 128MB SIMM one 256MB module 64MB SIMM + 64MB SIMM one 128MB module 32MB SIMM + 32MB SIMM...
  • Page 22: Memory Optimization Procedure For Single Memory Extenders - Overview

    HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation Installation Procedure (HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80) Memory Optimization Procedure for Single Memory Extenders — Overview CAUTION To prevent damage to memory boards and system components from electrostatic discharge, always wear a grounded wrist strap when working on or around the system, and when handling printed circuit boards.
  • Page 23: Procedure For Single Memory Extenders - Detailed

    HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation Installation Procedure (HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80) Procedure for Single Memory Extenders — Detailed Step 1. Remove any modules pairs from the memory extender. Step 2. Combine the removed and new memory modules and organize them into four groups: •...
  • Page 24 HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation Installation Procedure (HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80) Example — Installing New Memory in an Empty Extender Four 128MB SIMMs Two 256MB modules (one pair of 256MB modules) Six 64MB SIMMs Three 128MB modules and one 64MB module...
  • Page 25 HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation Installation Procedure (HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80) Example — Adding Memory to a Single Extender with Existing Memory CURRENT MEMORY: (3) 128 MB and (2) 64MB pairs of modules TO BE ADDED: (1) 256MB, (1) 128MB, and (1) 32MB pairs of modules...
  • Page 26: Memory Optimization Procedure For Dual Memory Extenders - Overview

    HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation Installation Procedure (HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80) Memory Optimization Procedure for Dual Memory Extenders — Overview Module installation is a 6-step process: 1. Remove any currently installed pairs of memory modules. 2. Combine the removed and newpairs of memory modules and organize them into four groups: •...
  • Page 27: Procedure For Dual Memory Extenders - Detailed

    HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation Installation Procedure (HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80) Procedure for Dual Memory Extenders — Detailed Step 1. You must remove any modules from each memory extender. If you have only one pair of memory modules in your system, and that pair has been split across the two memory extenders, you will get a "Memory not optimized"...
  • Page 28 HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation Installation Procedure (HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80) Example - Installing new memory to two empty extenders 14 128MB SIMMs Seven 256MB modules (three pairs of modules and one 256MB module) 6 64MB SIMMs...
  • Page 29 HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation Installation Procedure (HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80) Example - Adding Memory to Two Extenders with Existing Memory Current Memory: 5 256MB modules 4 128MB modules 1 32MB module Memory to be added:...
  • Page 30: If You Still Get Warning Messages

    If that happens, remove all memory modules from both extenders and re-install them following the guidelines provided. If the Memory not optimized warnings persist, contact your HP Support representative if assistance is required. 1-22...
  • Page 31 HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation Installation Procedure (HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80) Blank Memory Configuration Tables Extender 0 Extender 1 Slot Memory Slot Memory 0a/0b 0a/0b 1a/1b 1a/1b 2a/2b 2a/2b 3a/3b 3a/3b 4a/4b 4a/4b 5a/5b 5a/5b 6a/6b...
  • Page 32 HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation Installation Procedure (HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80) Extender 0 Extender 1 Slot Memory Slot Memory 0a/0b 0a/0b 1a/1b 1a/1b 2a/2b 2a/2b 3a/3b 3a/3b 4a/4b 4a/4b 5a/5b 5a/5b 6a/6b 6a/6b 7a/7b 7a/7b Extender 0...
  • Page 33: Simm Removal And Installation

    HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation SIMM Removal and Installation SIMM Removal and Installation Removing SIMMs You may find it necessary to remove existing SIMMs before installing the upgrade SIMMs. Remember that the final configuration of all the SIMMs (existing plus upgrade) must conform to the memory configuration rules described previously.
  • Page 34 HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation SIMM Removal and Installation Orient the SIMMs correctly. The SIMM must be inserted only one way, with the white stripe and notch toward the white ejector lever. Insert the SIMM into the connector until the fingers on the card edge just touch the connector...
  • Page 35: After All Simms Are Installed

    HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation SIMM Removal and Installation After All SIMMs Are Installed After all SIMMs have been inserted, check them to ensure that they are seated evenly and that all SIMMS are the same height (an incorrectly seated SIMM may stick out above the others). Also verify that all SIMM pairs are configured correctly according to the SIMM rules described previously in this guide.
  • Page 36: System Reassembly

    HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation System Reassembly System Reassembly Reinstalling Memory Extender(s) 1. Push the memory extender into the memory extender bay while aligning the extender with the top and bottom metal rails 2. When the connectors meet the system board, push the extender gently into the mating connector on the system board.
  • Page 37: Reattaching The Memory Bulkhead And Front Bezel

    HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation System Reassembly Reattaching the Memory Bulkhead and Front Bezel CAUTION DO NOT turn on the system with the memory bulkhead removed. The memory bulkhead permits proper airflow for cooling the system during normal operation.
  • Page 38 HP 3000/9x9KS and HP 9000/K2x0/K4x0/Kx70/Kx80 Memory Upgrade Installation System Reassembly 1-30 Chapter 1...
  • Page 39: Hp 9000/K100 Memory Upgrade Installation

    This chapter describes the steps required to install a memory upgrade on HP 9000/K100 servers. If you have an HP 3000/9x9KS or HP 9000/K2x0/K4x0/Kx70/Kx80 server, refer to Chapter 1 of this guide for memory upgrade installation procedures appropriate to those servers.
  • Page 40: Electrostatic Discharge (Esd) Precautions

    An ESD kit (HP P/N A3024-80004) is supplied with your memory upgrade kit. This ESD kit contains one wrist strap, one conductive sheet, and one anti-static foam pad.
  • Page 41 HP 9000/K100 Memory Upgrade Installation Installation Procedure (HP 9000/K100) Halt the Boot Process Type "ma" at the Boot Console Interface Prompt (PDC>) to Get to the Main Menu, then Type "in" to get to the Information Menu Chapter 2 2- 3...
  • Page 42 HP 9000/K100 Memory Upgrade Installation Installation Procedure (HP 9000/K100) Type "me" to Check Memory Turn the system key switch to “standby” (fully counterclockwise) Chapter 2...
  • Page 43: Gaining Access To System Memory

    Disconnect the system power cable from the back of the system cabinet Gaining Access to System Memory Memory Location in HP 9000/K100 Servers In the HP 9000/K100 server, memory SIMMs are inserted directly into the system board from the rear of the system cabinet. Removing the Memory Bulkhead To gain access to memory, remove the memory bulkhead from the rear of the system chassis.
  • Page 44: Memory Configuration And Simm Installation

    Configuring Memory Memory in HP 9000/K100 servers can be added in many different megabyte combinations depending on your use of existing memory, your memory upgrade goals, and the memory size you use. Memory for your system is purchased and installed only in modules, which are pairs of SIMMs of the same size.
  • Page 45: Removing Simms

    HP 9000/K100 Memory Upgrade Installation Installation Procedure (HP 9000/K100) SIMM pairs must be installed in the slot sequence (0a+0b, then 1a+1b, and so on). The largest-sized modules (SIMM pairs) are installed in the lower number slots, followed by smaller-sized modules.
  • Page 46: Installing Simms (Hp 9000/K100)

    HP 9000/K100 Memory Upgrade Installation Installation Procedure (HP 9000/K100) Installing SIMMs (HP 9000/K100) Open the Ejector Lever (Down Position) Orient the SIMMs Correctly Each SIMM must be inserted only one way. The white stripe and notch on the end of the SIMM must be toward the upper ejector lever.
  • Page 47 HP 9000/K100 Memory Upgrade Installation Installation Procedure (HP 9000/K100) Insert the SIMM Card Partway Until the Fingers On the Card Edge Just Touch the Connector Close the Ejector Lever (Up Position) Push the SIMM Card Firmly and Evenly Into the Connector...
  • Page 48: After All Simms Are Installed

    HP 9000/K100 Memory Upgrade Installation Installation Procedure (HP 9000/K100) NOTE Do not "rocker" the SIMM into the connector! Apply force evenly. After All SIMMs Are Installed After all SIMMs have been inserted, check them to ensure that they are seated evenly and that all SIMMS are the same height (an incorrectly seated SIMM may stick out above the others).
  • Page 49: Power On And Verification

    Power On and Verification Power On After completely reassembling the system cabinet: 1. Reattach the system power cables. 2. Turn on all peripherals first, then turn on the system. The system memory is automatically configured to the system by software. 3.
  • Page 50: Installation Verification

    Power On and Verification Installation Verification Installation Verification To verify memory installation after a successful power on: 1. Reboot the system by typing "/etc/shutdown -r" at the operating system prompt. 2. Halt the boot process by pressing any key within the 10 second period provided by the system software.
  • Page 51: Possible Causes

    SIMMs have been incorrectly installed. NOTE Other memory error codes not listed in Table 3-1 on page 4may appear on the front panel LCD. If an unlisted code appears, call your nearest HP Service Center for assistance. Chapter 3 3- 3...
  • Page 52 3. Verify proper SIMM sequence 7305 Multi-bit error occurred during sizing Failed SIMM pair 4. Reseat SIMMs (see Note 1) 5. Call HP Service Center if problem still not 7306 Address test failed on bank Failed SIMM pair resolved. (see Note 1)
  • Page 53: Console Warning Messages

    The action you are required to take for each warning messages is described in the last line of text in each message. If the required action does not solve the problem, call your nearest HP Service Center for assistance. WARNING: Not enough error-free contiguous memory (GoodMem).
  • Page 54 Power On and Verification Installation Verification Chapter 3...
  • Page 55 OS Requirements and Diagnostic Support for Memory Modules 26 5HTXLUHPHQWV IRU 0% 0% DQG  0% 0RGXOHV Table A-1 OS Support Matrix Module Models HP-UX 10.01 HP-UX 10.10 HP-UX 10.20 Size 64MB, K100, K200, Requires PDC Rev 2.2 or Requires PDC Rev 2.2 or Requires PDC Rev 2.2 or...
  • Page 56: Obtaining Software Patches For Hp-Ux Operating Systems

    • To ADD your name to the subscription list for NEW Patches, type the following text on a single line: subscribe hpux_800_patch • To get a copy of the HP SupportLine User’s Guide, type the following (on a single line): send guide.txt...

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