13 Solving Problems; Display Messages; Printer Malfunctions - Olympia CM 940-F Operating And Programming Manual

13 Solving Problems

Attention: The power socket must be close to the cash register and easily accessible. This means that the cash register
can be disconnected from the power supply quickly in an emergency.
13.1

Display messages

Display
Paper
L
B
T
II
III
13.2

Printer malfunctions

In the event of a printer error, switch off the cash register immediately and disconnect the power plug!
1. Check that the paper roll is inserted correctly or whether there is a foreign body in the printer mechanism. Remove it,
if present.
Attention: Remove the foreign body very carefully. Do not use a knife, screwdriver or anything similar! Never use force!
This could damage the printer mechanism.
2. Switch the cash register on again and complete a registration.
3. If the printer error reoccurs, contact the service centre.
Never use low quality paper!
Note:
Olympia 2011
Cash Register CM 940-F / 941-F / 942-F
Cause
End of paper roll.
The battery capacity is too low.
Receipt printing is switched off.
The cash register is in Training
mode;
Department level 2 is active
Department level 3 is active
Corrective measures:
Replace a new paper roll.
Charge the battery.
Press the ┣RECEIPT ON/OFF┫ key to switch receipt printing
back on.
Press the ┣TRAINING┫ key to deactivate Training mode.
Press the ┣DP SHIFT┫ key to switch between the department
levels.
Press the ┣DP SHIFT┫ key to switch between the department
levels.
Page 150 Specifications subject to change without notice!