Printer Does Not Print - Ricoh SCRIPT2 Setup Manual

Troubleshooting

Printer Does Not Print

Possible cause
Is the power on?
Does the On Line indica-
tor stay on?
Does the Error indicator
stay red?
4
Is the paper loaded?
Is the interface cable be-
tween the printer and the
computer connected se-
curely?
Are you using a correct in-
terface cable?
Did you connect the inter-
face cable after turning on
the power switch?
When you print using the
RICOH-SCRIPT2 printer
driver in a network, data is
received by the printer, but
is not printed.
46
Solutions
If not, confirm that the power cord is securely plugged into the
power outlet and the printer.
Turn on the printer. ⇒ the "Setup Guide" that comes with the
printer
If not, press {On Line} to make it light up.
If so, check the error message on the panel display and take the re-
quired action. ⇒ P.36 "Error & Status Messages on the Operation
Panel"
Load paper into the paper tray. ⇒ P.29 "Loading Paper"
Connect the interface cable properly. If there are any connectors or
screws, confirm that they are fastened securely.
For more information about the settings, see the "Quick Installa-
tion Guide".
The type of interface cable you should use depends on the com-
puter. Be sure to use the correct one.
If the cable is damaged or worn, replace it with a new one.
For more information about the settings, see the "Quick Installa-
tion Guide".
Connect the interface cable before turning on the power switch.
❖ ❖ ❖ ❖ Windows 95/98/Me
On the [PostScript] tab of the Printer Properties, click [Advanced]
and then clear both [Send CTRL+D before job] and [Send CTRL+D
after job].
❖ ❖ ❖ ❖ Windows 2000
On the [Device Settings] tab of the Printer Properties, select [No]
for both [Send CTRL-D Before Each Job:] and [Send CTRL-D After
Each Job:].
❖ ❖ ❖ ❖ Windows NT 4.0
Open the [Advanced] tab of the Printer Properties. From [Post-
Script Options], select [No] for both [Send CTRL-D Before Each job:]
and [Send CTRL-D After Each job:].