Printer Does Not Print - Ricoh Aficio AP610N Quick Installation Manual

Troubleshooting

Printer Does Not Print

Possible Cause
Is the power on ?
Does the Online indicator
stay on ?
Does the Alert indicator
stay red ?
Is paper loaded ?
Can you print a configura-
tion page ?
Is the interface cable con-
5
nected securely to the
printer and the computer ?
Are you using the correct
interface cable ?
Is the Data In indicator
blinking or lit after starting
the print job ?
How is the signal strength
when using the wireless
LAN ?
How is the signal strength
when using Bluetooth ?
62
Confirm that the cable is securely plugged into the power outlet
and the printer.
Turn on the power.
If not, Press the {Online} key to light it.
If so, check the error message on the display and take the required
action.
Load paper into the paper tray or onto the bypass tray.
If you cannot print a configuration page, it probably indicates a
printer malfunction. Contact your sales or service representative.
See "Test Printing", Setup Guide.
Connect the interface cable securely. If it has a fastener, fasten it
securely as well.
The type of interface cable you should use depends on the compu-
ter you use. Be sure to use the correct one.
If the cable is damaged or worn, replace it with a new one.
If not blinking or lit, the data is not being sent to the printer.
❖ If the printer is connected to the computer using the in-
terface cable
Check the port connection setting is correct. For details about
checking the port connection, see p.64 "Checking the port con-
nection".
❖ Network Connection
Contact your network administrator.
❖ Ad hoc Mode or 802.11 Ad hoc Mode
Either move to a location where the signal is good, or remove
obstructions.
❖ Infrastructure Mode
Check the signal status from the [Maintenance] menu on the
control panel. If the signal is poor, either move to a location
where it is good, or remove obstructions.
Try the following:
• Check the Bluetooth interface unit is installed properly.
• Check there are no obstructions between computer, printer
and other devices.
• Change the location of the computer.
• Change the location of the printer.
Solutions