Chapter 11: Troubleshooting; 1: The Print Engine Does Not Turn On; 2: The Printer Does Not Print Anything - Ricoh Ri 3000 User Manual

Chapter 11: Troubleshooting

1: The Print Engine Does Not Turn On

During the print engine power up sequence, the Control Panel Power LED will blink and LCD will display a
splash screen.
When the print engine properly completes the power up sequence and the blinking Power LED becomes
steady on, the Print Table will move forward to the Load Position. The LCD displays the Main Menu.
If the Control Panel LCD does not power up

Make sure the main power switch located on the back of the printer is turned on.

Make sure the printer is plugged in.

Make sure the power outlet works and is not controlled by a wall switch or timer.

2: The Printer Does Not Print Anything


When a job is sent from the PC, the job will be loaded into the printer and shown on the LCD
screen. If this does not happen, the printer did not receive the job or did not receive a job
properly. The problem is likely to lie in the computer communication to the printer.

Turn off the printer. Make sure the USB cable is securely plugged into both the computer and
printer. Then power the printer back on.

Make sure that the USB cable is shielded and no longer than 10 feet (3 meters).

Make sure the USB cable is directly connected to the computer without passing through other
devices, such as a USB hub.
Figure 11.-1: Main Menu
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