Basic Troubleshooting Tables; Figure 5-1. Front Panel Leds - HP Integrity rx6600 User's & Service Manual

Troubleshooting
Methodology
Table 5-1 Troubleshooting Entry Points (Continued)
Entry Point
System Event Log and Forward Progress Logs
Offline and Online Diagnostics/INIT button
System Event Analyzer (SEA)

Basic Troubleshooting Tables

Table 5-3 is designed for use by both trained and untrained support personnel. The table should be the first
tool used to determine the symptom(s) or condition of a suspect server. Be aware that the state of the front
panel LEDs can be viewed locally, or remotely (using the vfp command from the iLO 2 MP).
The tables are designed to cover troubleshooting symptoms from ac power-on up to booting the operating
system (OS), specifically in Steps 1-5. In most cases, Table 5-2, "Front Panel LED States," on page 153
identifies the step number where troubleshooting should begin in the Table 5-3, "Basic Entry Class
Troubleshooting," on page 154. Alternatively, you can skip the Table 5-2, and start with Step 1 in Table 5-3,
sequencing through the table steps to locate the symptom/condition most descriptive of your current server
status; this will become the first step in your troubleshooting procedure. Where appropriate, an action or
actions prescribed in the
of this chapter for further information.
Figure 5-1 Front Panel LEDs
Initialization Button
Unit Identifier
152
column of Table 5-3 is followed by a reference to the corresponding subsection
Action
System Health
Subsection or Location
"Errors and Reading Error Logs" on page 167
"Troubleshooting Tools" on page 159
"Troubleshooting Tools" on page 159 (see also
http://h18023.ww1.hp.com/support/svctools/webes for
more information about this tool)
System Power LED/Button
Internal Health
External Health
Chapter 5