HP Integrity rx6600 User's & Service Manual page 158

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Troubleshooting
Methodology
Table 5-3
Basic Entry Class Troubleshooting (Continued)
Step
Condition
4c
Cannot find a boot disk or
removable media drive...
4d
There are RAID channel
redundancy failures...
5
Cannot see OS prompt on
system console...
158
Nothing may be logged for this condition (System Health is Off,
Internal Health is Steady Green, External Health is Steady Green,
and Power is Steady Green).
1. Examine the boot device, to determine if it is plugged into its
drive bay properly.
2. Examine the drive's cabling for any problems.
3. Examine the boot path settings.
4. Examine the iLO 2 MP logs for entries related to processors,
processor power modules (PPMs), shared memory, and core I/O
devices.
Preceding problem is fixed, when all boot devices are found.
Nothing is logged for this condition (System Health is Off, Internal
Health is Steady Green, External Health is Steady Green, and Power
is Steady Green)
1. Examine the LED next to each RAID connector, and replace the
RAID HBA (if this LED is either Steady Amber or Steady Red, it
indicates RAID drives are degraded or corrupted, respectively).
Preceding problem is fixed when all of these LEDs remain Off, after
next power on.
Front panel LEDs indicate that the server's power is turned on, and
that the server is either booting or running the OS.
Nothing may be logged for this condition (System Health is Steady
Green, Internal Health is Steady Green, External Health is Steady
Green, Power is Steady Green).
1. Examine the iLO 2 MP logs for entries related to processors,
processor power modules (PPMs), shared memory, and core I/O
devices (see "Errors and Reading Error Logs" on page 167 for
details).
NOTE: Be sure to check the console settings from the Boot Manager
for your OS.
Preceding problem is fixed when OS prompt appears on the system
console.
Action
Chapter 5

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