Page 2: Legal Notices
Legal Notices ©Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
HP Integrity rx6600 Component Classification ........
Page 4 Contents Extending the Server from the Rack ........... 57 Inserting the Server into the Rack .
Page 5 Contents Replacing the Processor Board Assembly ..........101 Removing and Replacing a Dual-Core Processor .
Page 6 HP-UX Fault Management........
Page 7 Adding HP OpenVMS to the Boot Options List ....... . .
Page 8 Contents MPTUtil Utility..............242 DRVCFG Utility .
Page 9 Figures Figure 1-1. I/O Subsystem Block Diagram ..........19 Figure 1-2.
Page 10 Figures Figure 4-27. PCI/PCI-X Card Divider ..........124 Figure 4-28.
Page 11 Table 4-6. HP Integrity rx6600 Processor Load Order........
Page 12 Tables Table 5-17. Memory Subsystem Events That May Light Diagnostic Panel LEDs ... . . 180 Table 5-18. Power LED States ............183 Table 5-19.
Page 13: Table 1 Publishing History Details
AB464-9003A September 2006 Document Organization The HP Integrity rx6600 User Service Guide is divided into several chapters; each chapter contains information about servicing the HP Integrity rx6600. The appendixes contain supplemental information. Chapter 1 Introduction Use this chapter to develop a high-level understanding of the major server subsystems.
Page 14: Typographic Conventions
This document uses the following conventions: audit (5) An HP-UX manpage. In this example, audit is the name and 5 is the section in the HP-UX Reference. On the Web and on the Instant Information CD, it may be a hot link to the manpage itself.
Page 15: Hp Encourages Your Comments
The latest versions of these documents, and any updates to these documents are posted under the Enterprise Servers, Workstations and Systems Hardware collection under HP Integrity rx6600 at: http://www.docs.hp.com. HP Encourages Your Comments HP encourages your comments concerning this document. We are truly committed to providing documentation that meets your needs. Send comments to: netinfo_feedback@cup.hp.com Include document title, manufacturing part number, and any comments, errors found, or suggestions for improvement you have concerning this document.
Page 17 Introduction The HP Integrity rx6600 server is a 7U, rack- or pedestal-installed server. The server’s internal peripherals include serial-attached SCSI (SAS) disks and a DVD or DVD+RW drive. Its high availability features include N+1 hot-swappable fans, 1+1 hot-swappable power supplies, and hot-pluggable PCI-X cards and SAS disks.
Page 18: Introduction
PSHP-DDR (public single hot-pluggable - double data rate), at 64-bit/266MHz (133MHz double clocked) PCI-X mode2. All public slots support HP-server traditional OL* hot-pluggable operations. The private slots and UCIO are not hot-pluggable. PDHP slots rely on the facilities of DHPC (dual hot-pluggable controller) FPGAs to enable OL* hot-plug functionality.
Page 19: Figure 1-1. I/O Subsystem Block Diagram
Introduction The I/O subsystem is composed of an I/O board assembly and a core I/O board. Figure 1-1 is a block diagram of the I/O subsystem. Figure 1-1 I/O Subsystem Block Diagram Unified Core I/O Board 32 bit PCI-33 Single - Rope ZX1 PCI Bridge IPMB Bridge...
Page 20: Figure 1-2 I/O Board Assembly
Introduction Attention LEDs, doorbell buttons, and power LEDs for each hot-pluggable PCI/PCI-X slot are located on the PCI bulkhead at the rear of the server chassis. Figure 1-2 I/O Board Assembly Doorbells Slot 1 Wake on LAN, a hardware feature that enables the remote power on of computers through special network packets, is enabled in core PCI/PCI-X slots 1 and 2.
Page 21: Processor
The display panel board includes the front panel LEDs, diagnostic LED panel, DVD, and front panel USB port functions. Ropes is an HP-proprietary, custom bus interface. It clocks data packets across long-length nets using source synchronous clocking schemes. There are eighteen signals bundled per Ropes group, of which there are a total of 16 in the rx6600.
Page 22: Memory
Introduction Memory The zx2 CEC and the processor modules are located on the processor board assembly. Each processor connects to the processor board through a zero insertion force (ZIF) socket. The processor board is mounted on a removable carrier tray that is attached to the processor board access door. Access this assembly through the front of the server after the memory carrier is removed.
Page 23: Cooling
Introduction Cooling Table 1-2 lists the memory carrier configurations and the maximum memory for each configuration. Table 1-2 Memory Carrier Configurations Memory Memory Boards Maximum Configuration Carrier 24-DIMM One 24-DIMM memory multiplexer (mux)-based board 48 GB (24 X 2 GB DIMMs) 48-DIMM Two 24-DIMM memory multiplexer (mux)-based boards 96 GB (48 X 2 GB DIMMs)
Page 24: Figure 1-4. Fan Units
Introduction Cooling installed airflow filler panels and blockers will guarantee airflow and EMI integrity. Internally, the system may require a CPU airflow baffle and a Memory airflow baffle. Rear I/O bulkhead covers required in unoccupied slots. Each fan unit consists of two rotors. The fan units are hot-swappable components. Figure 1-4 Fan Units Fan 6...
Page 25: Power
Introduction Power Power The server power subsystem is designed to provide high availability with 1+1 power supply redundancy. Figure 1-5 on page 26 is a block diagram of the power subsystem, including voltage labels for each main server subsystem that requires power. Chapter 1...
Page 26: Figure 1-5 Power Subsystem Block Diagram
Introduction Power Figure 1-5 Power Subsystem Block Diagram Two hot-swappable ac/dc power supplies generate main system power and a standby power voltage. One active power supply is sufficient to operate the system at maximum load. Each power supply receives ac power through the integrated ac inlet.
Page 27 Introduction Power Power Button The power button on the rx6600 is a momentary contact push button. The BMC polls the front panel power button at a rate of at least 2 Hz. The power button is an input to the System Power State Management. If the system is off, a single button press will turn on the system.
Page 28: Front Display Panel, Dvd, And Diagnostic Panel
Introduction Front Display Panel, DVD, and Diagnostic Panel Front Display Panel, DVD, and Diagnostic Panel The front display panel, DVD, and diagnostic panel are supported on a single board, called the display board, located in the front of the chassis. Service the display board from the top of the chassis. The front display panel consists of the system status LEDs and a power switch.
Page 29: Mass Storage
Introduction Mass Storage Mass Storage The server mass storage subsystem (SAS) contains the following elements: • SAS disk drives • SAS cables • SAS backplane board • SAS core I/O card The server can contain up to 16 SAS disk drives. The drives have LEDs that indicate activity and device status, and an LED used to locate each drive.
Page 30: Firmware
The firmware supports the HP-UX 11i version 2, June 2006 release, Linux®, Windows®, and OpenVMS 8.3 operating systems through the Itanium processor family standards and extensions. The firmware has no operating system-specific functionality included.
Page 31: Dimensions And Weight
Introduction Dimensions and Weight Dimensions and Weight Table 1-4 lists the dimensions and weight of the HP Integrity rx6600 for a rack- or pedestal-installed configuration. Table 1-4 Rack- or Pedestal-Installed Server Dimensions and Values Dimension Value Server weight (loaded product weight range 120-150 lbs.
Page 32: Server Specifications
Introduction Server Specifications Server Specifications Table 1-5 lists the server specifications for the HP Integrity rx6600. Table 1-5 Server Specifications Component HP Integrity rx6600 Processors One, two, three, or four of the following Itanium dual-core processors: 1.4 GHz/12 MB cache 1.6 GHz/18 MB cache...
Page 33 This chapter provides a basic description of the controls, ports, and LEDs found on the front panel and rear panel of the HP Integrity rx6600. For more information on LED functions and descriptions, see Chapter 5, “Troubleshooting,” on page 149.
Page 34: Controls, Ports, And Leds
Controls, Ports, and LEDs Front Panel Front Panel The front panel of the server includes the controls, ports, and LEDs commonly used when the server is operational. Figure 2-1 shows the control, port, and LED locations on the server front panel. Figure 2-1 Front Panel Control, Port, and LED Locations Init...
Page 35: Figure 2-2. Front Control Panel Leds
Controls, Ports, and LEDs Front Panel Figure 2-2 shows the front control panel LEDs. Figure 2-2 Front Control Panel LEDs Internal Power Button/LED Health Init System Button External Health UID Button/LED Health INIT Table 2-2 lists the front control panel LEDs and describes the meaning of the LED states. Table 2-2 Front Control Panel LEDs Name...
Page 36 Controls, Ports, and LEDs Front Panel Table 2-2 Front Control Panel LEDs (Continued) Name States Internal Health LED Indicates the status of internal serviceable components. This LED maintains its state when the system is in standby mode (system power turned off but ac power still applied to the system). When the internal health LED is lit, the corresponding failed component LED illuminates on the diagnostic panel.
Page 37: Storage And Media Devices
Controls, Ports, and LEDs Storage and Media Devices Storage and Media Devices The server can contain up to 16 hot-pluggable SAS disk drives and one DVD or DVD-RW drive. Storage and media devices have LEDs that indicate activity and device status. Hot-pluggable SAS disk drives also have an LED used to locate a particular drive.
Page 38: Hot-Pluggable Disk Drive Slot Availability Leds
Controls, Ports, and LEDs Storage and Media Devices Table 2-3 lists the hot-pluggable disk drive LEDs and states. Table 2-3 Hot-Pluggable Disk Drive LEDs Activity LED Status LED Disk Drive State Offline or not configured Solid green Normal operation; no activity Flickering green Normal operation;...
Page 39: Dvd Drive
Controls, Ports, and LEDs Storage and Media Devices Figure 2-4 shows the hot-pluggable disk drive slot availability LEDs for one group of eight disk drives. Figure 2-4 Hot-Pluggable Disk Drive Slot Availability LEDs Slot Availability LEDs DVD Drive The server has one DVD drive or one DVD-RW drive. This device has one activity LED. Figure 2-5 DVD Drive Activity LED...
Page 40: Diagnostic Panel
Controls, Ports, and LEDs Diagnostic Panel Diagnostic Panel The diagnostics panel provides a single location to view the LEDs that provide location information for internal system components that have a detectable failure. The LEDs illuminate solid amber only when a failure occurs and otherwise do not illuminate.
Page 41: Rear Panel
Controls, Ports, and LEDs Rear Panel Rear Panel The server rear panel includes communication ports, I/O ports, ac power connectors, and the locator LED/button. LEDs located on the rear panel of the server signal the operational status of the following components: •...
Page 42: Ilo 2 Mp
Controls, Ports, and LEDs Rear Panel iLO 2 MP The server contains an iLO 2 MP on the core I/O board that enables local and remote management of the server. The iLO 2 MP can function using standby power and is active when ac power is present and the front panel power switch is off.
Page 43: Table 2-4. Core I/O Board Ports
Controls, Ports, and LEDs Rear Panel Core I/O Board Ports Table 2-4 lists a description of the core I/O board ports. Table 2-4 Core I/O Board Ports Port Description 10 Base-T/100 Base-T LAN LAN port dedicated for remote access to the iLO 2 MP Auxiliary Serial Local serial port.
Page 44: System Lan
Controls, Ports, and LEDs Rear Panel Table 2-7 and Figure 2-8 show the iLO 2 MP LAN link speed LEDs and states. Table 2-7 iLO 2 MP LAN Link Speed LEDs Link Speed LED State 100 Mb Solid amber 10 Mb System LAN The system LAN functionality is provided by the LAN core I/O card.
Page 45: Power Supply
Controls, Ports, and LEDs Rear Panel Power Supply The server can have one or two power supplies, labeled PS0 and PS1. Each power supply has an ac input receptacle and an LED that shows the power state of the server (Figure 2-7). The server has three power states: standby power, full power, and off.
Page 46: Rear Panel Uid Led And Button
Controls, Ports, and LEDs Rear Panel Rear Panel UID LED and Button The UID button is used to help locate a particular server within a rack of servers (Figure 2-7). You can remotely activate this function using various system utilities. Table 2-11 lists the rear panel UID LED states.
Page 47: Powering Off And Powering On The Server
Powering Off and Powering On the Server This chapter provides information and procedures for powering off and powering on the server. For more information, see “Booting and Shutting Down the Operating System” on page 205, or the operating system documentation. This chapter addresses the following topics: •...
Page 48: Server Power Button
Powering Off and Powering On the Server Server Power Button Server Power Button Figure 3-1 shows the server power button. Figure 3-1 rx6600 Server Power Button INIT Chapter 3...
Page 49: Power States
Powering Off and Powering On the Server Power States Power States The server has three power states: • Standby power Plug the power cord into the appropriate receptacle on the rear of the chassis; the front panel power button is not turned on. •...
Page 50: Powering Off The Server
Powering Off and Powering On the Server Powering Off the Server Powering Off the Server Power off the server using the following methods: • iLO 2 MP PC command • Power button Powering Off the Server Using the iLO 2 MP To power off the server using the iLO 2 MP, follow these steps: Step 1.
Page 51: Powering On The Server
Powering Off and Powering On the Server Powering On the Server Powering On the Server Power on the server to full power using the following methods if the server is in the standby power state: • iLO 2 MP PC command •...
Page 52 Powering Off and Powering On the Server Powering On the Server Chapter 3...
Page 53: Removal And Replacement
Removal and Replacement This chapter describes safety information, required service tools, accessing the server, and the removal and replacement of hardware components for the HP Integrity rx6600 server. This chapter addresses the following topics: • “Required Service Tools” on page 54 •...
Page 54: Required Service Tools
• If installing an internal assembly, wear an antistatic wrist strap and use a grounding mat, such as those included in the Electrically Conductive Field Service Grounding Kit (HP 9300-1155). • Handle accessory boards and components by the edges only. Do not touch any metal-edge connectors or any electrical components on accessory boards.
Page 55: Hp Integrity Rx6600 Component Classification
Removal and Replacement HP Integrity rx6600 Component Classification HP Integrity rx6600 Component Classification The server components are classified into three major categories: • Hot-swappable • Hot-pluggable • Cold-swappable A brief explanation of each category and the classifications for the server components follow.
Page 56: Accessing A Rack-Installed Server
Midplane board Accessing a Rack-Installed Server The following procedure explains how to gain access to the HP Integrity rx6600 that is installed in an approved rack. For rack installation instructions, review the document titled Installation Guide, Mid-Weight Slide Kit, 5065-7291. You can access this document at: http://h18004.www1.hp.com/products/servers/proliantstorage/bcs-rackandpower/information_li...
Page 57: Extending The Server From The Rack
Removal and Replacement Accessing a Rack-Installed Server Extending the Server from the Rack Ensure that there is enough area (approximately 1.5 meters [4.5 ft.]) to fully extend the server NOTE from the front of the rack. To extend the server from the rack, follow these steps: Step 1.
Page 58: Accessing A Pedestal-Installed Server
Removal and Replacement Accessing a Pedestal-Installed Server Accessing a Pedestal-Installed Server The pedestal is a metal stand that encases the server. You do not need to remove the server from the stand to gain access to internal components. Removing and Replacing the Top Cover Use the following procedures to remove and replace the top cover.
Page 59: Replacing The Top Cover
Removal and Replacement Removing and Replacing the Top Cover Step 5. Lift the cover off the chassis. Figure 4-2 Removing and Replacing the Top Cover Top Cover Cover Release Lever (Lock/Unlock) Memory Carrier Assembly Cover Replacing the Top Cover NOTE Replace the memory carrier assembly cover before replacing the top cover.
Page 60: Removing And Replacing The Memory Carrier Assembly Cover
Removal and Replacement Removing and Replacing the Memory Carrier Assembly Cover Removing and Replacing the Memory Carrier Assembly Cover Use the following procedures to remove and replace the memory carrier assembly cover. NOTE When the memory carrier assembly cover is open or removed, the chassis fan units increase to high speed to assist cooling.
Page 61: Replacing The Memory Carrier Assembly Cover
Removal and Replacement Removing and Replacing the Memory Carrier Assembly Cover Step 4. Slide the memory carrier assembly cover toward the left side of the server to free it from the center of the chassis, and lift the cover off of the chassis (Figure 4-3). Figure 4-3 Removing and Replacing the Memory Carrier Assembly Cover Top Cover...
Page 62: Removing And Replacing A Hot-Swappable Chassis Fan Unit
Removal and Replacement Removing and Replacing a Hot-Swappable Chassis Fan Unit Removing and Replacing a Hot-Swappable Chassis Fan Unit There are three interchangeable, hot-swappable chassis fan units in the server. Fan unit 1 is located behind the memory carrier assembly. Fan units 2 and 3 are located in the center of the chassis between the disk drives and the I/O board assembly.
Page 63: Replacing An Internal Hot-Swappable Chassis Fan Unit
Removal and Replacement Removing and Replacing a Hot-Swappable Chassis Fan Unit Figure 4-4 Removing and Replacing Hot-Swap Chassis Fan Units (Internal) Replacing an Internal Hot-Swappable Chassis Fan Unit Use the following procedures to remove and replace an internal hot-swappable chassis fan unit. To prevent server components from overheating, replace the fan within 20 seconds.
Page 64: Removing A Rear External Hot-Swappable Chassis Fan Unit
Removal and Replacement Removing and Replacing a Hot-Swappable Chassis Fan Unit Removing a Rear External Hot-Swappable Chassis Fan Unit To remove a rear external hot-swappable chassis fan unit, follow these steps: Step 1. Press down on the fan release button and pull the fan housing unit straight out from the rear of the chassis until it stops (Figure 4-5).
Page 65: Replacing A Rear External Hot-Swappable Chassis Fan Unit
Removal and Replacement Removing and Replacing a Hot-Swappable Chassis Fan Unit Figure 4-6 shows the fan and fan housing after the housing is pulled out of the chassis. Figure 4-6 Removing and Replacing a Rear External Fan Unit Fingerholds Replacing a Rear External Hot-Swappable Chassis Fan Unit To replace a rear external hot-swappable chassis fan unit, follow these steps: NOTE The fan unit is keyed to fit into the fan housing in one orientation only.
Page 66: Removing And Replacing A Hot-Swappable Power Supply
Removal and Replacement Removing and Replacing a Hot-Swappable Power Supply Removing and Replacing a Hot-Swappable Power Supply The server can have one or two hot-swappable power supplies. These power supplies are located at the rear of the server. The supported configuration of the server requires a minimum of one power supply. You can install or replace a hot-swappable power supply using the procedures in this section when system power is on or off.
Page 67: Removing A Hot-Swappable Power Supply
Removal and Replacement Removing and Replacing a Hot-Swappable Power Supply Removing a Hot-Swappable Power Supply To remove a hot-swappable power supply, follow these steps: Step 1. Move the cable management arm from the rack slide nearest the power supplies just enough to allow access to the power supplies.
Page 68: Replacing A Hot-Swappable Power Supply
Removal and Replacement Removing and Replacing a Hot-Swappable Disk Drive Filler Replacing a Hot-Swappable Power Supply To replace a hot-swappable power supply, follow these steps: Step 1. Remove the metal filler panel if required. Step 2. Support the new power supply with both hands, and slide it into the empty slot until it clicks into place (Figure 4-7).
Page 69: Replacing A Hot-Swappable Disk Drive Filler
Removal and Replacement Removing and Replacing a Hot-Swappable Disk Drive Filler Step 2. Pull gently until the filler slides out of the chassis. Figure 4-8 Removing and Replacing a Hot-Swappable Disk Drive Filler Squeeze Tabs Front Chassis View Replacing a Hot-Swappable Disk Drive Filler To replace a hot-swappable disk drive filler, follow these steps: Step 1.
Page 70: Removing And Replacing A Hot-Pluggable Disk Drive
Removal and Replacement Removing and Replacing a Hot-Pluggable Disk Drive Removing and Replacing a Hot-Pluggable Disk Drive There are 16 hot-pluggable disk drives located in the front of the server. You can replace the hot-pluggable disk drives using the procedures in this section when server power is on or off. CAUTION A hot-pluggable device may require interaction with the operating system before you can safely remove it from or install it into the server.
Page 71: Figure 4-9 Removing And Replacing A Hot-Pluggable Disk Drive
Removal and Replacement Removing and Replacing a Hot-Pluggable Disk Drive For cooling purposes, always leave disk drive fillers in slots that do not contain a disk drive. NOTE Figure 4-9 Removing and Replacing a Hot-Pluggable Disk Drive Release Tab Extraction Handle Front Chassis View Chapter 4...
Page 72: Disk Drive Load Order
Removal and Replacement Removing and Replacing a Hot-Pluggable Disk Drive Figure 4-10 Disk Drive Slot IDs Disk Drive Load Order Disk drives are loaded in the following order: 1st drive load in Bay 8 2nd drive load in Bay 7 3rd drive load in bay 6 4th drive load in bay 5 5th drive load in Bay 4...
Page 73: Replacing A Hot-Pluggable Disk Drive
Removal and Replacement Removing and Replacing a Hot-Pluggable PCI/PCI-X Card Replacing a Hot-Pluggable Disk Drive To install a hot-pluggable disk drive, follow these steps: Step 1. Use Figure 4-10 to determine the next available disk drive installation slot. Drives are loaded in order, starting with number 1, working from left to right and top NOTE to bottom.
Page 74 Removal and Replacement Removing and Replacing a Hot-Pluggable PCI/PCI-X Card If you are performing OLR on HP-UX 11i v1 or HP-UX 11i v2, the card you install must be CAUTION exactly the same as the card you replace. This is known as like-for-like replacement.
Page 75: Pci/Pci-X Configurations
Removal and Replacement Removing and Replacing a Hot-Pluggable PCI/PCI-X Card Figure 4-11 shows the PCI/PCI-X slot identification and card divider locations. NOTE Slots 1 through 8 are full-length; slots 9 and 10 are short-length. Figure 4-11 PCI/PCI-X Slot Identification and Card Divider Locations Slot 2 Slot 1 Slot 3 Slot 10...
Page 76 Removal and Replacement Removing and Replacing a Hot-Pluggable PCI/PCI-X Card IMPORTANT If there are two SAS core I/O cards, they are installed in slots 1 and 2. In this case, the LAN core I/O card is installed in slot 10. •...
Page 77: Table 4-1. Pci/Pci-X Card Slot Frequency/Bus Mode Compatibility For Shared Slots
Table 4-2 describes the PCI/PCI-X I/O paths for the server. Table 4-2 PCI/PCI-X I/O Paths Function Location (as HP-UX Slot Associated viewed from rear Device EFI Device Path...
Page 78: Online Addition (Ola)
Removal and Replacement Removing and Replacing a Hot-Pluggable PCI/PCI-X Card Table 4-2 PCI/PCI-X I/O Paths (Continued) Function Location (as HP-UX Slot Associated viewed from rear Device EFI Device Path with Path of chassis) Path Slot 2 Dual port Gigabit 2nd from left...
Page 79 Removal and Replacement Removing and Replacing a Hot-Pluggable PCI/PCI-X Card Step 3. Select an empty slot that is appropriate for the card you are installing. See “PCI/PCI-X Configurations” on page 75 for more information. CAUTION Do not accidentally push the manual retention latch (MRL) of a powered-on, occupied slot;...
Page 80: Online Replacement (Olr)
Removal and Replacement Removing and Replacing a Hot-Pluggable PCI/PCI-X Card Online Replacement (OLR) For HP-UX 11i version 1 (and later), the card you install must be exactly the same as the card CAUTION you replace. To remove and replace a PCI/PCI-X card into a populated slot, follow these steps: Step 1.
Page 81: Removing A Pci/Pci-X Card Offline
Removal and Replacement Removing and Replacing a Hot-Pluggable PCI/PCI-X Card a. Rotate the MRL downward 90 degrees. b. Push the edge of the MRL down until it clicks into place on the PCI/PCI-X card bulkhead. Step 12. Close the gate latch to secure the end of the card if it is full-length. Step 13.
Page 82: Installing A Pci Card Offline
Removal and Replacement Removing and Replacing a Hot-Pluggable PCI/PCI-X Card a. Press the indentation on the MRL to release it from the chassis wall. b. Lift the edge of the MRL, and rotate it upward 90 degrees until it rests against the chassis wall and the PCI/PCI-X card bulkhead is fully exposed.
Page 83: Removing And Replacing The Dvd Drive
Removal and Replacement Removing and Replacing the DVD Drive Step 12. If rack installed, slide the server completely into the rack. See “Inserting the Server into the Rack” on page 57. Step 13. Reconnect the power cables and power on the server. See “Powering On the Server” on page 51. Removing and Replacing the DVD Drive The DVD drive is located in the front of the server above the hard disk drives.
Page 84: Replacing The Dvd Drive
Removal and Replacement Removing and Replacing the DVD Drive Step 3. Pull the DVD drive straight out to remove it from the chassis (Figure 4-12). Figure 4-12 DVD Drive Removal and Replacement DVD Release Pinhole Front Chassis View Replacing the DVD Drive To replace a DVD drive, follow these steps: Step 1.
Page 85: Removing And Replacing The Front Bezel
Removal and Replacement Removing and Replacing the Front Bezel Removing and Replacing the Front Bezel The front bezel provides server control and port access, and LED interfaces. You must power off the server to remove the front bezel. NOTE The procedures in this section refer to the upper portion of the front bezel; the lower portion of the front bezel is the processor access door.
Page 86: Replacing The Front Bezel
Removal and Replacement Removing and Replacing the Front Bezel IMPORTANT You must reinstall the plastic server label into the replacement bezel. Step 11. Slide the bezel to the right to release it from the chassis, and lift it off the chassis. Replacing the Front Bezel To replace the front bezel, follow these steps: Step 1.
Page 87: Removing And Replacing The Memory Carrier Assembly
Removal and Replacement Removing and Replacing the Memory Carrier Assembly Removing and Replacing the Memory Carrier Assembly The memory carrier assembly encloses the system DIMMs. There is one memory carrier assembly that is available for this server: • 48-DIMM memory carrier assembly The memory carrier assembly has two sides, 0 and 1, each of which contain a 24-DIMM memory board.
Page 88 Removal and Replacement Removing and Replacing the Memory Carrier Assembly Manipulate the extraction handles with care; failure to observe this caution can CAUTION result in damage to the extraction handles. Step 5. Pull up on the extraction handles, and rotate them outward approximately 90 degrees (Figure 4-13).
Page 89: Replacing The Memory Carrier Assembly
Removal and Replacement Removing and Replacing the Memory Carrier Assembly To avoid damage to the extraction handles, HP recommends rotating the handles NOTE inward and snapping them into the locked position when servicing the system DIMMs or any time the carrier is out of the chassis. Before replacing the memory carrier assembly, press the button to release the extraction handles.
Page 90: Removing And Replacing System Memory
Removal and Replacement Removing and Replacing System Memory Assembly side 0 is on the left, and assembly side 1 is on the right as viewed from the NOTE front of the chassis. Step 3. Slide the memory carrier assembly into the chassis until it begins to seat into the socket located on the processor board.
Page 91 Step 4. Remove the memory carrier assembly. See “Removing the Memory Carrier Assembly” on page 87. NOTE To avoid damage to the extraction handles, HP recommends rotating the handles inward and snapping them into the locked position when servicing the system DIMMs or any time the carrier is out of the chassis.
Page 92: Figure 4-14 Memory Carrier Assembly
Removal and Replacement Removing and Replacing System Memory Figure 4-14 shows the memory carrier assembly removed from the chassis. Figure 4-14 Memory Carrier Assembly Release Tabs Extraction Handles (Closed) Memory Carrier Side 1 Release Tabs Extraction Handle Release Button Memory Carrier Side 0 Memory Board...
Page 93: Memory Installation Conventions
Removal and Replacement Removing and Replacing System Memory The following figure shows the memory carrier assembly with the side cover open. Figure 4-15 Memory Carrier Assembly with Side Cover Open 24-DIMM Memory Board Retaining Slots Release Tabs Retaining Slots Release Tabs Memory Installation Conventions Before installing memory, read and understand the following memory installation conventions: •...
Page 94: Table 4-4. Memory Configuration Requirements
Removal and Replacement Removing and Replacing System Memory Table 4-4 lists the supported memory configurations for the server. Table 4-4 Memory Configuration Requirements Memory Carrier Memory Boards Minimum Memory Maximum Memory Type Installed Configuration Configuration 24-DIMM memory 1 X 24-DIMM memory 2 GB 48 GB carrier (configuration 1)
Page 95: Figure 4-16 48-Dimm Memory Carrier Board Slot Ids
Removal and Replacement Removing and Replacing System Memory Figure 4-16 shows the DIMM slot IDs for the 48-DIMM memory carrier board. Figure 4-16 48-DIMM Memory Carrier Board Slot IDs Memory Loading Rules and Guidelines Use the following rules and guidelines when installing memory: •...
Page 96: Table 4-5. 48-Dimm Memory Carrier Loading Examples
Removal and Replacement Removing and Replacing System Memory • Install DIMM quads based on the following rules: 1. Load quads into either side of the memory carrier in order, starting with quad 0 and ending with quad 2. Install the first quad in side 0, quad 0. 3.
Page 97: Installing Memory
Step 4. Remove the memory carrier assembly. See “Removing the Memory Carrier Assembly” on page 87. NOTE To avoid damage to the extraction handles, HP recommends rotating the handles inward and snapping them the locked position when servicing the system DIMMs or any time the carrier is out of the chassis.
Page 98: Figure 4-17 Inserting Dimm Into Memory Board Connector
Removal and Replacement Removing and Replacing System Memory Step 7. Remove the memory carrier assembly side cover. a. Press the release tabs (Figure 4-14) on both sides of the extraction handle release button until the side cover releases from the top center of the assembly. b.
Page 99: Removing And Replacing The Processor Board Assembly
Removal and Replacement Removing and Replacing the Processor Board Assembly To install DIMMs into slots on the other side of the memory carrier, turn the carrier NOTE over to the opposite side (side 0 or side 1) and repeat the installation procedure. Step 10.
Page 100 Removal and Replacement Removing and Replacing the Processor Board Assembly You do not need to fully remove the top cover to service this component; however, the NOTE top cover release lever must be open. You must remove the memory carrier because it attaches directly to the processor board.
Page 101: Replacing The Processor Board Assembly
Removal and Replacement Removing and Replacing the Processor Board Assembly Step 7. Grasp the handholds on the assembly carrier tray with both hands and carefully slide the assembly out of the chassis (Figure 4-18). Figure 4-18 Removing the Processor Board Assembly Processor Board Assembly Access Door Processor Board Assembly...
Page 102: Removing And Replacing A Dual-Core Processor
Step 7. Reconnect the power cables and power on the server. See “Powering On the Server” on page 51. Removing and Replacing a Dual-Core Processor The HP Integrity rx6600 uses dual-core processors. That is, each processor contains two cores that function as separate processors. Dual-core processors double the processing power of the server while maintaining the physical dimensions of a single processor.
Page 103: Processor Load Order
You can install up to four dual-core processors on the processor board. If fewer than the maximum number of dual-core processors are installed (one, two, or three in the HP Integrity rx6600 server), install them in the designated locations on the processor board.
Page 104: Figure 4-19 Processor Board Assembly
Removal and Replacement Removing and Replacing a Dual-Core Processor Figure 4-19 Processor Board Assembly Module 1 Module 0 Rear of Chassis Step 6. Open the processor cage (Figure 4-19). a. Grasp the processor cage handle, and apply adequate force to rotate the handle upward. b.
Page 105 Removal and Replacement Removing and Replacing a Dual-Core Processor b. Insert the processor tool into the hole that runs down the side of the heatsink. c. Rotate the processor tool counterclockwise 180 degrees. CAUTION The zero insertion force (ZIF) socket for the processor is locked and unlocked by half of a full turn of the processor install tool.
Page 106: Figure 4-20 Processor Power Cable
Removal and Replacement Removing and Replacing a Dual-Core Processor Figure 4-20 shows the power connector and cable for the processor. Figure 4-20 Processor Power Cable Processor Power Cable Power Connector On Processor Board Chapter 4...
Page 107: Figure 4-21 Processor Alignment Posts And Lock/Unlock Mechanism
Removal and Replacement Removing and Replacing a Dual-Core Processor Figure 4-21 shows the processor socket lock and unlock mechanism and alignment post locations: Figure 4-21 Processor Alignment Posts and Lock/Unlock Mechanism Alignment Post Locations Lock/Unlock Mechanism Chapter 4...
Page 108: Figure 4-22 Processor Alignment Holes And Lock/Unlock Mechanism
Removal and Replacement Removing and Replacing a Dual-Core Processor Figure 4-22 shows the processor lock and unlock mechanism location and the alignment holes with the processor installed: Figure 4-22 Processor Alignment Holes and Lock/Unlock Mechanism Alignment Holes Lock/Unlock Mechanism Chapter 4...
Page 109: Installing A Dual-Core Processor
Removal and Replacement Removing and Replacing a Dual-Core Processor Installing a Dual-Core Processor To install a dual-core processor, follow these steps: Prior to installing a dual-core processor into the server, read the following instructions NOTE carefully and see the figures in this chapter for a complete understanding of this process. Step 1.
Page 110 Removal and Replacement Removing and Replacing a Dual-Core Processor Protective covers are installed to protect connector pins. Save these covers for future NOTE use. Step 12. Inspect the processor pins and verify that the pins are not bent. Step 13. Align the alignment holes on the processor with the alignment posts on the processor cage, and carefully lower the processor onto the processor socket (Figure 4-21 and Figure 4-22).
Page 111: Removing And Replacing The I/O Board Assembly
If so, record the TPM settings to transfer to the replacement I/O board assembly. See the HP-UX operating system documentation for instructions. Step 3. Power off the server and disconnect the power cables. See “Powering Off the Server” on page 50.
Page 112 Removal and Replacement Removing and Replacing the I/O Board Assembly Step 4. If rack installed, slide the server completely out from the rack. See “Extending the Server from the Rack” on page 57. Step 5. Remove the top cover. See “Removing the Top Cover” on page 58. Step 6.
Page 113: Figure 4-23 I/O Board Assembly Removal And Replacement
Removal and Replacement Removing and Replacing the I/O Board Assembly The I/O board assembly is large. Use care when lifting it out of the server chassis. NOTE Figure 4-23 I/O Board Assembly Removal and Replacement Rear Chassis View Retention Latches Extraction Levers In the Unlocked Position Chapter 4...
Page 114: Replacing The I/O Board Assembly
Removal and Replacement Removing and Replacing the I/O Board Assembly Replacing the I/O Board Assembly IMPORTANT Ensure that the I/O board extraction handles are in the outward, unlocked position to engage the assembly correctly with the midplane board socket. NOTE The I/O board assembly is large.
Page 115 Step 14. Enable the TPM. See “Removing and Replacing the Trusted Platform Module” on page 120. Step 15. Restore the TPM settings. See the HP-UX operating system documentation for instructions. Step 16. Verify the system board replacement and operation using either the iLO 2 MP commands or the EFI commands.
Page 116: Removing And Replacing The System Battery
Removal and Replacement Removing and Replacing the System Battery Removing and Replacing the System Battery The system battery is located on the I/O board assembly. Replace the battery with an identical or equivalent battery only. Dispose of used batteries according to the manufacturer’s instructions. WARNING Lithium batteries can explode if mistreated.
Page 117: Replacing The System Battery
Removal and Replacement Removing and Replacing the System Battery Step 4. Insert a flat tool under the battery and carefully lift upward to pry the battery from the socket. Figure 4-24 Battery Location on I/O Board Rear of Chassis System Battery Front of Chassis Replacing the System Battery...
Page 118: Removing And Replacing The I/O Voltage Regulator Module
Removal and Replacement Removing and Replacing the I/O Voltage Regulator Module Step 7. Reconnect the power cables and power on the server. See “Powering On the Server” on page 51. Step 8. Reset the server date and time using the EFI date and time commands. Removing and Replacing the I/O Voltage Regulator Module The I/O voltage regulator module (VRM) is a stand alone component located on the I/O board assembly that regulates voltage for all I/O operations.
Page 119: Replacing The I/O Vrm
Removal and Replacement Removing and Replacing the I/O Voltage Regulator Module Step 6. Grasp the I/O VRM by the edges and lift it out of the chassis (Figure 4-25). Figure 4-25 Removing and Replacing the I/O VRM I/O VRM Cover Knurled Thumbscrew I/O VRM Rear of Chassis...
Page 120: Removing And Replacing The Trusted Platform Module
The Trusted Platform Module (TPM) is an optional security component which enhances security capabilities for the server if it is running the HP-UX operating system. The TPM is a security chip that is unique to the server. It performs key security processes independent of other hardware components. The TPM creates and stores additional encryption keys from the root key of the system.
Page 121: Figure 4-26 Tpm Location On I/O Board
Removal and Replacement Removing and Replacing the Trusted Platform Module Step 2. Power off the server and disconnect the power cables. See “Powering Off the Server” on page 50. Step 3. If rack installed, slide the server completely out from the rack. See “Extending the Server from the Rack”...
Page 122: Replacing The Tpm
Step 7. Reset the server. Step 8. Boot the operating system. See “Booting and Shutting Down HP-UX” on page 207. Step 9. Restore the former TPM settings to the new TPM. See the HP-UX operating system documentation for more information.
Page 123: Removing And Replacing Pci/Pci-X Card Dividers
Removal and Replacement Removing and Replacing PCI/PCI-X Card Dividers Removing and Replacing PCI/PCI-X Card Dividers PCI/PCI-X card dividers are located on the I/O board assembly, between the PCI/PCI-X cards. Eight dividers provide short circuit protection to the hot-pluggable PCI/PCI-X cards by preventing inadvertent contact between cards during the replacement, addition, or removal of a card.
Page 124: Replacing A Pci/Pci-X Card Divider
Removal and Replacement Removing and Replacing PCI/PCI-X Card Dividers Step 5. Pull the card divider up sharply by the handle to disengage it from the I/O board assembly (Figure 4-27). Figure 4-27 PCI/PCI-X Card Divider Card Divider Locking Tabs Card Divider Handle Rear of Chassis...
Page 125: Removing And Replacing The Core I/O Board
Removal and Replacement Removing and Replacing the Core I/O Board Removing and Replacing the Core I/O Board The core I/O board provides local and remote manageability access, and manages many critical server functions and components such as: • Power supplies •...
Page 126: Replacing The Core I/O Board
Removal and Replacement Removing and Replacing the Core I/O Board To remove the core I/O board, follow these steps: Step 1. Power off the server and disconnect the power cables. See “Powering Off the Server” on page 50. Step 2. Disconnect all external cables attached to the board. Step 3.
Page 127: Removing And Replacing The Core I/O Board Battery
Removal and Replacement Removing and Replacing the Core I/O Board Battery Removing and Replacing the Core I/O Board Battery Replace the battery with an identical or equivalent battery only. Dispose of used batteries according to the manufacturer’s instructions. WARNING Lithium batteries can explode if mistreated. Do not recharge, disassemble, or dispose of batteries in a fire.
Page 128: Replacing The Core I/O Board Battery
Step 5. Reconnect the power cables and power on the server. See “Powering On the Server” on page 51. Step 6. Restore the iLO 2 MP configuration settings using the server console. For additional information about using the iLO 2 MP, see the HP Integrity rx3600 and HP Integrity rx6600 Integrated Lights-Out 2 Management Processor Operations Guide.
Page 129: Removing And Replacing The Sas Core I/O Card
Removal and Replacement Removing and Replacing the SAS Core I/O Card Removing and Replacing the SAS Core I/O Card The SAS core I/O card connects to the SAS disk backplane and controls internal data storage operations for the server. There are two types of SAS core I/O cards supported on the server: •...
Page 130: Removing The Sas Core I/O Card
Removal and Replacement Removing and Replacing the SAS Core I/O Card Removing the SAS Core I/O Card You may need to remove the LAN core I/O card to access the SAS core I/O card. NOTE To remove the SAS core I/O card, follow these steps: Step 1.
Page 131: Removing And Replacing The Lan Core I/O Card
Removal and Replacement Removing and Replacing the LAN Core I/O Card Step 6. If rack installed, slide the server completely into the rack. See “Inserting the Server into the Rack” on page 57. Step 7. Reconnect the power cables and power on the server. See “Powering On the Server” on page 51. Removing and Replacing the LAN Core I/O Card The LAN core I/O card enables network connectivity for the server.
Page 132: Removing The Lan Core I/O Card
Removal and Replacement Removing and Replacing the Display Board Removing the LAN Core I/O Card To remove the LAN core I/O card, follow these steps: Step 1. Power off the server and disconnect the power cables. See “Powering Off the Server” on page 50. Step 2.
Page 133: Removing The Display Board
Removal and Replacement Removing and Replacing the Display Board The display board contains the power switch and the following status LEDs: • Power LED • System health LED • Internal health LED • External health LED • Locator LED For more detailed information about front panel LED behavior, see Chapter 5, “Troubleshooting,” on page 149.
Page 134 Removal and Replacement Removing and Replacing the Display Board Step 9. Remove the top two screws from the right side of the bezel. Pull the bezel out from the chassis approximately one half inch so that the display board can clear the locator and power buttons. CAUTION Do not pull the bezel out from the chassis more than one half inch.
Page 135: Figure 4-29 Display Board Location
Removal and Replacement Removing and Replacing the Display Board Figure 4-29 Display Board Location Knurled Thumbscrew USB Connector Front of Chassis Diagnostic Panel Light Guide Chapter 4...
Page 136: Replacing The Display Board
Removal and Replacement Removing and Replacing the Display Board Figure 4-30 Display Board Removal and Replacement Front of Chassis L-Shaped Keyway L-Shaped Keyway Connector Plugs Into Interconnect Board Replacing the Display Board To replace the display board, follow these steps: NOTE Use the guide pins on the chassis and the L-shaped keyways on the display board to help you with the display board replacement procedures.
Page 137: Removing And Replacing The Sas Backplane Board
Removal and Replacement Removing and Replacing the SAS Backplane Board Do not pull the bezel out from the chassis more than one half inch. Failure to observe CAUTION this warning can result in damage to server components. Step 5. Hold the bezel out from the chassis, and simultaneously push the board to the right to plug it into the socket on the interconnect board.
Page 138: Removing The Sas Backplane Board
Removal and Replacement Removing and Replacing the SAS Backplane Board IMPORTANT The number of SAS core I/O cards determines the SAS configuration. In a single SAS core I/O card configuration, the secondary set of SAS cables connect to the secondary SAS backplane, but are routed and lay loose in the server I/O backplane area.
Page 139: Figure 4-31 Sas Backplane Board Removal And Replacement
Removal and Replacement Removing and Replacing the SAS Backplane Board When disconnecting the SAS cables, note the labeling on the cables. Both cables and CAUTION sockets are clearly marked with the correct channel. When reconnecting these cables, match each cable with the appropriate socket on the SAS backplane board. If the cables are mismatched, the server will not function correctly.
Page 140: Replacing The Sas Backplane Board
Removal and Replacement Removing and Replacing the Interconnect Board Replacing the SAS Backplane Board To replace the SAS backplane board, follow these steps: Step 1. Hold the SAS backplane board by the sheet metal bracket and guide it toward the front of the chassis until the four keyway slots on the board seat onto the locking studs.
Page 141: Removing The Interconnect Board
Removal and Replacement Removing and Replacing the Interconnect Board IMPORTANT System information is stored on the interconnect board. You must write serial number and model string information to the new interconnect board after installation. Removing the Interconnect Board To remove the interconnect board, follow these steps: Use the guide posts located on the chassis and the keyways located on the interconnect board to NOTE help you with the interconnect board removal and replacement procedures.
Page 142: Replacing The Interconnect Board
Removal and Replacement Removing and Replacing the Interconnect Board Step 14. Lift the interconnect board out of the chassis. Figure 4-32 Interconnect Board Removal and Replacement Connector to Display Board Connector to SAS Backplane Board Connector to SAS Backplane Board Connector to Midplane Board Replacing the Interconnect Board...
Page 143 Current System Mode: ADMIN You are now in SERVICE mode. c. Use the sysset command to verify that all values are set: Shell> sysset System Information: Manufacturer: hp Product Name: server rx6600 Product Number: AB464A Secondary Product Number is Identical Serial number: SGH43442VB...
Page 144: Removing And Replacing The Midplane Board
Removal and Replacement Removing and Replacing the Midplane Board Removing and Replacing the Midplane Board The midplane board is attached to the main bulkhead in the center of the chassis. It provides a connection between the power supplies, the I/O board assembly, and the processor board assembly. WARNING Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure.
Page 145: Figure 4-33 Midplane Board Screw Location (Rear Of Chassis)
Removal and Replacement Removing and Replacing the Midplane Board Step 12. Remove the upper SAS backplane board. See “Removing the SAS Backplane Board” on page 138. Step 13. Remove the lower SAS backplane board. See “Removing the SAS Backplane Board” on page 138. Step 14.
Page 146: Figure 4-34 Midplane Board Screw Location (Front Of Chassis)
Removal and Replacement Removing and Replacing the Midplane Board Step 22. Use a Torx 10 screwdriver to remove the four Torx screws attaching the midplane board to the sheet metal bracket through the rear of the chassis (Figure 4-34). Figure 4-34 Midplane Board Screw Location (Front of Chassis) Midplane Screw Locations (3 Front of Chassis) Front of Chassis Chapter 4...
Page 147: Replacing The Midplane Board
Removal and Replacement Removing and Replacing the Midplane Board Step 23. Grasp the top edge of the midplane board and lift straight up to release it from the guide pins on the chassis; and pull straight out and up to remove the midplane board from the chassis. Figure 4-35 Midplane Board Replacing the Midplane Board...
Page 148 Removal and Replacement Removing and Replacing the Midplane Board b. Push the cable connector toward the front of the chassis until the connector tabs seat into place. Step 5. Replace the trap door and slide it toward the front of the server. Step 6.
Page 149: Troubleshooting
“I/O Subsystem (SAS/SATA/SCSI/DVD/HDD/Core I/O)” on page 190 • “Booting” on page 192 • “Firmware” on page 193 • “Server Interface (System Console)” on page 194 • “Environment” on page 195 • “Reporting Your Problems to HP” on page 196 Chapter 5...
Page 150: Methodology
Error/Event Message received • Machine Check Abort (MCA) occurred If an MCA has occurred, call HP for advanced troubleshooting assistance. NOTE Next, you narrow down the observed problem to the specific troubleshooting procedure required. Here, you isolate the failure to a specific part of the server, so that you can perform more detailed troubleshooting. For example: •...
Page 151: Recommended Troubleshooting Methodology
ESC-( If the LEDs and SEL do not give you enough information for you to identify the problem you are experiencing, HP also provides diagnostic tools with each operating system. See “Troubleshooting Tools” on page 159 for information. Always check the iLO 2 MP system event logs (SEL) in the case of a blinking yellow or red front NOTE panel LED, before replacing any hardware.
Page 152: Basic Troubleshooting Tables
“Troubleshooting Tools” on page 159 System Event Analyzer (SEA) “Troubleshooting Tools” on page 159 (see also http://h18023.ww1.hp.com/support/svctools/webes for more information about this tool) Basic Troubleshooting Tables Table 5-3 is designed for use by both trained and untrained support personnel. The table should be the first tool used to determine the symptom(s) or condition of a suspect server.
Page 153: Table 5-2. Front Panel Led States
Troubleshooting Methodology In Table 5-2, the Unit Identifier (UID)/Locator LED has not been included, because it is not NOTE used directly for troubleshooting rx6600 servers. However, indirectly, it can provide useful system information; for example, when it is blue, this is an indication that the BMC is working. Similarly, the INIT Button, which is a momentary switch with pinhole access, that is used to cause a system INIT or Transfer of Control (TOC), is not discussed in the following tables either.
Page 154: Table 5-3. Basic Entry Class Troubleshooting
Troubleshooting Methodology Table 5-3 lists basic entry class troubleshooting conditions and actions. Table 5-3 Basic Entry Class Troubleshooting Step Condition Action Chassis appears “dead” -- Nothing is logged for this condition. no front panel LEDs are 1. For new server installations, review the install procedures. on, and no fans are running...
Page 155 Troubleshooting Methodology Table 5-3 Basic Entry Class Troubleshooting (Continued) Step Condition Action Both front panel System A warning or critical failure has been detected and logged after Health and External server powers on (System Health is Flashing Amber, Internal Health Health LEDs are is Off /Steady Green, External Health is Flashing Amber, and Power Flashing Amber...
Page 156 Troubleshooting Methodology Table 5-3 Basic Entry Class Troubleshooting (Continued) Step Condition Action Front panel System A fatal fault has been detected and logged, while booting or running Health LED is Flashing system firmware (System Health is Flashing Red, Internal Health is Red and Internal Health Flashing Amber, External Health is Steady Green, and Power is LED is Flashing Amber...
Page 157 Troubleshooting Methodology Table 5-3 Basic Entry Class Troubleshooting (Continued) Step Condition Action Still no iLO 2 MP prompt Nothing may be logged for this condition (Note: if the iLO 2 MP is off, on system console... the System Health will be off as well). Front panel LEDs indicate that the server is either booting or running the OS.
Page 158 Troubleshooting Methodology Table 5-3 Basic Entry Class Troubleshooting (Continued) Step Condition Action Cannot find a boot disk or Nothing may be logged for this condition (System Health is Off, removable media drive... Internal Health is Steady Green, External Health is Steady Green, and Power is Steady Green).
Page 159: Troubleshooting Tools
Troubleshooting Troubleshooting Tools Troubleshooting Tools LEDs Front Panel The front panel of the system contains the Power Button/System Power LED, Internal and External Health LEDs, System Health LED, Locator Switch/LED, and an INIT button. rx6600 servers use flashing states (for example, flashing amber or red) on these LEDs to indicate a warning or an error.
Page 160: Table 5-5. Vfp External Health Description
Troubleshooting Troubleshooting Tools Amber supersedes green. This LED is cleared when all failed externally accessible entities are repaired and report that they are good, or on any ac/standby power cycle. Table 5-5 describes the VFP External Health LEDs. Table 5-5 VFP External Health Description <none>...
Page 161: Table 5-8. System Health Led States
This LED is used: • To carry forward the ATTENTION functionality of legacy Integrity and HP 9000 front panel designs • To give an indication of whether the system is up or down. External and internal health LEDs do not indicate if the system is booted.
Page 162: Figure 5-2. Rx6600 Diagnostic Panel Leds
Troubleshooting Troubleshooting Tools Diagnostics Panel LEDs The Diagnostics Panel improves serviceability by allowing you to look in a single location for the LEDs that provide failing FRU locating/mapping information. These amber LEDs are only lit when a failure occurs; otherwise, they are off. A label on the panel is oriented in a fashion analogous to the orientation of the components within the server: a diagnostic LED exists for each FRU in the system, including all DIMMs.
Page 163: Diagnostics
On HP-UX systems, the legacy tools within OnlineDiag will continue to be supported. The online support tools, on the HP-UX 11.23 and greater operating systems, include the Support Tool Manager (STM) tools, and the additional Web-Based Enterprise Management (WBEM) features added by SysFaultMgmt.
Page 164: Linux Online Support Tools
Online Support Tools List The following online support tools are available on HP-UX 11.23 hosted systems. In some cases, a tool, such as a disk exerciser, is generic to many types of hardware; in other cases, a tool, such as a tape diagnostic. is specific to a particular technology or type of tape drive.
Page 165: Table 5-12. Offline Support Tools List
Troubleshooting Troubleshooting Tools Offline Support Tools List Table 5-12 lists the offline support tools. Table 5-12 Offline Support Tools List Offline Tool Functional Area CPUDIAG Processor Diagnostic MEMDIAG Memory Diagnostic MAPPER System Mapping Utility TITANDIAG SBA/LBA Chipset PERFVER Peripheral Verifier DFDUTIL SAS/SCSI Disk Firmware Update Utility DISKUTIL...
Page 166: General Diagnostic Tools
To ensure that tools are available to repair or recover from the fault. HP-UX Fault Management Proactive fault prediction and notification is provided on HP-UX by SysFaultMgmt WBEM indication providers, as well as by the Event Management System (EMS). The Event Management Service and WBEM provide frameworks for monitoring and reporting events.
Page 167: Errors And Reading Error Logs
• Events are created by firmware or OS code, and are sent over the PDH bus to the BMC for storage in either or both of the SEL and FP logs (HP-UX shows an I/O path for the BMC). •...
Page 168: Using Event Logs
The iLO 2 MP provides diagnostic and configuration capabilities. See the HP Integrity rx3600 and HP Integrity rx6600 Integrated Lights-Out 2 Management Processor Operations Guide for details on the iLO 2 MP commands. To access the iLO 2 MP, follow these steps: The iLO 2 MP must be accessed from a terminal console which has access to the iLO 2 MP.
Page 169: System Event Log (Sel) Review
Troubleshooting Errors and Reading Error Logs System Event Log (SEL) Review Step 1. Access the main menu under the iLO 2 MP’s command prompt (typing cm brings you to the command menu). Step 2. Run the sl command. The menu displays: Event Log Viewer Event Log Viewer: Log Name...
Page 170 Troubleshooting Errors and Reading Error Logs E - System Event 47 % 18 Feb 2003 09:38:10 Event Log Navigation Help: View next block (forward in time, e.g. from 3 to 4) View previous block (backward in time, e.g. from 3 to 2) <CR>...
Page 171: Supported Configurations
Troubleshooting Supported Configurations Supported Configurations This subsection provides a system build-up procedure. For examples of how to use the iLO 2 MP to acquire configuration information for troubleshooting purposes, see Appendix C, “iLO 2 MP Configuration Troubleshooting Examples,” on page 223. Chapter 5...
Page 172: System Block Diagram
Troubleshooting Supported Configurations System Block Diagram The following is a system block diagram, showing the major rx6600 server functional components and their interconnections: Figure 5-3 rx6600 Server System Block Diagram Chapter 5...
Page 173 Troubleshooting Supported Configurations There are two types of FRUs in the rx6600 server: • Externally accessible FRUs (eFRUs) • Internally accessible FRUs (iFRUs) In the following two lists, asterisks identify those FRUs identifiable by Diagnostic Panel LEDs when they are faulty or have failed.
Page 174: System Build-Up Troubleshooting Procedure
Troubleshooting Supported Configurations System Build-Up Troubleshooting Procedure Use this procedure only when the system powers on and remains powered on but does not enter into or pass POST or does not boot to EFI menu. Step 1. Remove the ac power cord from each bulk power supply and extend the server chassis, if racked. Step 2.
Page 175 Troubleshooting Supported Configurations If you do show the Alert level 5 “Missing FRU device - CPU 0 PIROM”, continue to the next step. Log Entry 3: Dec 2005 21:50:43 Alert Level 5: Critical Keyword: Type-02 257100 2453760 Missing FRU device - CPU 0 PIROM Logged by: Baseboard Management Controller, Sensor: Entity Presence 0x2041CB3DB3020040 FF20807115250300...
Page 176: Cpu/Memory/Sba
Troubleshooting CPU/Memory/SBA CPU/Memory/SBA All of the CPU, Memory controller, and System Bus Adapter (SBA or I/O rope controller) functions reside on the Processor card FRU; memory DIMMs reside on memory extender FRUs; and the Local Bus Adapter (LBAs or PCI-X bus controller chips) reside on the common I/O Backplane FRU along with core and customer Host Bus Adapter (HBA device controller) I/O cards.
Page 177: Table 5-14. Processor Events That Light Diagnostic Panel Leds
Troubleshooting CPU/Memory/SBA • No diagnostic messages are reported for single-bit errors that are corrected in both instruction and data caches, during corrected machine check (CMC) events to any physical CPU core. Diagnostic messages are reported for CMC events when thresholds are exceeded for single-bit errors; fatal processor errors cause global / local MCA events.
Page 178: Table 5-15. Processor Events That May Light Diagnostic Panel Leds
Troubleshooting CPU/Memory/SBA Table 5-15 Processor Events That May Light Diagnostic Panel LEDs (Continued) Diagnostic Sample IPMI Events Cause Source Notes LED(s) Processors Type E0h, 36d:26d A logical CPU (thread) BOOT_CPU_LATE_TEST_FAIL failed late self test Processors Type E0h, 677d:26d A logical CPU (thread) MC_RENDEZVOUS_SLAVES_FA slave failed to rendezvous...
Page 179: Troubleshooting Memory
• For configuration style errors, for example, no memory DIMMs installed in rank 0 of side 0, follow the HP policy of lighting all of the FRU LEDs on the diagnostic LED panel for all of the DIMMs that are missing.
Page 180: Table 5-16 Memory Subsystem Events That Light Diagnostic Panel Leds
Troubleshooting CPU/Memory/SBA • PDT logs for all double byte errors will be permanent; single byte errors will initially be logged as transient errors. If the server logs 2 single byte errors within 24 hours, upgrade them to permanent in the PDT.
Page 181: Troubleshooting Sba
Troubleshooting CPU/Memory/SBA Table 5-17 Memory Subsystem Events That May Light Diagnostic Panel LEDs Diagnostic Sample IPMI Events Cause Source Notes LEDs Processor Type E0h, 190d:26d The error registers Carrier MEM_ERR_REG_CLEAR_FAILURE in the CEC failed to clear Processor Type E0h, 208d:26d The CEC’s memory Carrier MEM_MC_REG_FAILURE...
Page 182: Power Subsystem (Bps And I/O Vrm)
Troubleshooting Power Subsystem (BPS and I/O VRM) • One LBA chip uses a single rope interface (used by core I/O) to support a single 32-bit PCI slot running @ 33 MHz; • Three LBA chips use a single-rope interface (one used by core I/O and two are for customer use) to support dual 64-bit PCI-X slots running @ 66 MHz;...
Page 183: Power Led/Switch
Troubleshooting Power Subsystem (BPS and I/O VRM) Power LED/Switch The front panel system power LED indicates the status of system power. It is incorporated inside the power button itself. The power button has a momentary switch (as opposed to a latching switch) that is recessed or covered to prevent accidental activation/de-activation.
Page 184: I/O Vrm
Troubleshooting Cooling Subsystem Table 5-19 Power Supply Conditions Mapped to Power LED States (Continued) Power Supply Power Supply Condition Power LED Power supply failure (includes overvoltage, overcurrent, overtemperature, and Flashing Amber fan failure) (Slow ~ 1 Hz) The Power Supply Power LED is visible on the power supply’s exterior face. I/O VRM Table 5-20 lists the I/O power events that light the diagnostic panel LEDs.
Page 185: Common I/O Backplane (Lbas/Ropes/Pdh/Pci-X Slots)
Some diagnostic messages are reported for high level I/O subsystem errors; all fatal I/O subsystem errors cause global MCAs. (Note that HP-UX provides its own path with the physical Rope # of the suspect I/O subsystem FRU. Use Table 5-24, “PCI Slot-Rope-Acpi Paths,” on page 187, to determine the physical PCI slot number.)
Page 186: Table 5-22. I/O Subsystem Events That Light Diagnostic Panel Leds
Troubleshooting Common I/O Backplane (LBAs/Ropes/PDH/PCI-X Slots) Table 5-22 lists the I/O subsystem events that light the diagnostic panel LEDs. Table 5-22 I/O Subsystem Events That Light Diagnostic Panel LEDs Diagnostic Sample IPMI Events Cause Source Notes LEDs I/O Card Type 02h, 03h:05h:01h Over-current on Likely a short on I/O CURRENT_LIMIT_EXCEEDED...
Page 187: Table 5-24 Pci Slot-Rope-Acpi Paths
Troubleshooting Common I/O Backplane (LBAs/Ropes/PDH/PCI-X Slots) Table 5-23 I/O Card Events That May Light Diagnostic Panel LEDs (Continued) Diagnostic Sample IPMI Events Cause Source Notes LEDs I/O Card Type E0h, 123d:26d Expected I/O host IO_CHECK_LBA_MISSING_ER bridge (Lower Bus Adapter) is missing I/O Card Type E0h, 619d:26d...
Page 188 Troubleshooting Common I/O Backplane (LBAs/Ropes/PDH/PCI-X Slots) Table 5-24 PCI Slot-Rope-Acpi Paths (Continued) Physical OLARD Physical Slot # Logical ACPI Path Rope # 1 - fast core Storage @ 66 Acpi(HWP0002,PNP0A00,400)/Pci(1 | 0) 2 - fast core LAN @ 66 MHz Acpi(HWP0002,PNP0A03,400)/Pci(2 | 0) Acpi(HWP0002,PNP0A03,400)/Pci(2 | 1) 3 - public, single @ 266 MHz...
Page 189: Management Subsystem (Ilo 2 Mp/Bmc)
Troubleshooting Management Subsystem (iLO 2 MP/BMC) Management Subsystem (iLO 2 MP/BMC) Manageability LAN LED on the Core I/O board FRU’s bulkhead The manageability LAN uses two LEDs, viewable from the rear of the server. The manageability LAN LED indicates link and activity status. Only 10 Mb and 100 Mb speeds are currently supported on the manageability LAN.
Page 190: I/O Subsystem (Sas/Sata/Scsi/Dvd/Hdd/Core I/O)
Step 3. If the activity LED stays illuminated steady green on any disk drives (after the drive spins up), the drive cage may not be correctly installed. Check installation as follows: a. Turn off the HP server power switch and unplug the ac power cords and any cables. b. Verify that the SAS interface is correctly installed.
Page 191: Lan Leds
Reinstall the disk drive. d. Restart the HP server to determine whether the LED now becomes illuminated during the boot. If not, contact your reseller. Step 5. To check the SCSI drives, use the EFI Shell info io command.
Page 192: Booting
Troubleshooting Booting LAN B Connector LEDs The 1 Gb LAN B interface provides two LEDs on the LAN bulkhead. Table 5-28 lists the Gb LAN B connector LEDs. Table 5-28 Gb LAN B Connector LEDs Description Speed (upper left) Yellow—the 1000 MHz with ethernet protocol and twisted-pair wiring is enabled, off—no link Speed (upper left) Green—the 100 MHz with ethernet protocol and twisted-pair wiring is...
Page 193: Firmware
Details about a specific release are available in the associated Release Notes. Firmware updates are available at: http://www.hp.com under “Support and Drivers”. Identifying and Troubleshooting Firmware Problems Erratic system operation, or the fact that the server may not boot successfully to the EFI Boot Manager or to the EFI Shell, are symptoms of possible firmware problems.
Page 194: Updates
Shell> info fw Step 3. Look for the latest firmware updates at http://www.hp.com. If a new version of the firmware is available, download it and save it to CD, or copy it over the network to the system you are going to update Step 4.
Page 195: Troubleshooting Tips
Troubleshooting Environment Both the Windows and LINUX operating systems use the VGA (monitor) and USB (keyboard and mouse) connections to control server operations locally. Troubleshooting Tips RS-232 connection: If a dumb terminal / PC running terminal emulation software is attached to the iLO 2 MP “local”...
Page 196: Reporting Your Problems To Hp
• Additional documentation Phone Support To contact HP customer support by phone, go to the HP IT Resource Center (ITRC) near you, at: http://www.itrc.hp.com. Local phone numbers are listed in your native language for help. Information to Collect Before you Contact Support...
Page 197 Troubleshooting Reporting Your Problems to HP • The serial number of your server. This can be found on the identification label. Step 3. Be familiar with your system configuration. • Are you using the LAN, RS232, or Web interface to monitor the server? •...
Page 198 Troubleshooting Reporting Your Problems to HP Chapter 5...
Page 199: Field Replaceable Units Information
Field Replaceable Units Information This appendix provides the following information for each field replaceable unit (FRU): • Manufacturing part number • Description • Replacement part number • Exchange part number This appendix addresses the following topics: • “Parts Only Warranty Service” on page 200 •...
Page 200: Parts Only Warranty Service
• Yes: Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. • Optional: Parts for which customer self repair is optional.
Page 201: Fru List
FRU List Table A-2 lists the field replaceable units of the HP Integrity rx6600 server. Use the part nomenclature from this list to choose the correct part from the HP Partsurfer. NOTE Table A-2 FRU List...
Page 202 Field Replaceable Units Information FRU List Table A-2 FRU List (Continued) Customer Manufacturing Replacement Exchange Description Self Part Number Part Number Part Number Repair AB564AX 1 GB DIMM AD327A AB564-69001 AB565AX 2 GB DIMM AD328A AB565-69001 PCI-X and Core I/O Cards AB352-60003 PCI-X 2-Port GbE core card AB352-67003...
Page 203 Field Replaceable Units Information FRU List Table A-2 FRU List (Continued) Customer Manufacturing Replacement Exchange Description Self Part Number Part Number Part Number Repair Fan Assemblies AB463-2158A AB463-2158A Other 314581-003 Trusted Platform Module 406059-001 0950-4677 I/O VRM (Tower of Power) 0950-4617 0957-2198 Power supply...
Page 204 Field Replaceable Units Information FRU List Table A-2 FRU List (Continued) Customer Manufacturing Replacement Exchange Description Self Part Number Part Number Part Number Repair 8120-6898 Power Cord - UK & HK & 8120-6898 Singapore 8121-0161 Power Cord 8121-0161 8120-6895 Power Cord 8120-6895 8121-0675 Power Cord...
Page 205 Booting and Shutting Down the Operating System This appendix covers procedures for booting and shutting down operating systems on entry class HP Integrity servers. The following operating systems procedures are given here: HP-UX 11i Version 2 (B.11.23), HP OpenVMS I64, Microsoft Windows Server 2003, Red Hat Enterprise Linux, and SuSE Linux Enterprise Server.
Page 206: Booting And Shutting Down The Operating System
To set HP-UX boot options, see “Adding HP-UX to the Boot Options List” on page 207. • To set OpenVMS boot options, see “Adding HP OpenVMS to the Boot Options List” on page 212. • To set Windows boot options, see “Adding Microsoft Windows to the Boot Options List” on page 215.
Page 207: Autoboot Setting
This section covers booting and shutting down HP-UX on entry class HP Integrity servers. • To add an HP-UX entry to the boot options list, see “Adding HP-UX to the Boot Options List” on page 207. • To boot HP-UX, use the following procedures: —...
Page 208: Booting Hp-Ux In Standard Mode
The EFI Shell prompt changes to reflect the file system currently accessed. The full path for the HP-UX loader is \EFI\HPUX\HPUX.EFI on the device you are accessing. Step 3. At the EFI Shell environment, use the bcfg command to manage the boot options list.
Page 209 From the EFI Shell environment, to boot HP-UX on a device, follow these steps: Step 1. Access the EFI Shell environment for the system on which you want to boot HP-UX. Log in to the iLO 2 MP and enter CO to select the system console.
Page 210: Hp-Ux Booting In Single-User Mode
Step 3. To issue the HPUX command to initiate the \EFI\HPUX\HPUX.EFI loader on the device you are accessing. Step 4. Boot to the HP-UX Boot Loader prompt (HPUX>) by pressing any key within the 10 seconds given for interrupting the HP-UX boot process.
Page 211: Hp-Ux Booting In Lvm Maintenance Mode
Step 3. Issue the HPUX command to initiate the \EFI\HPUX\HPUX.EFI loader on the device you are accessing. Step 4. Type any key within the 10 seconds given for interrupting the HP-UX boot process. This stops the boot process at the HPUX.EFI interface (HPUX> prompt).
Page 212: Booting And Shutting Down Hp Openvms
This section describes the procedures for booting and shutting down HP OpenVMS on entry class HP Integrity servers, and procedures for adding HP OpenVMS to the boot options list. • To add an HP OpenVMS entry to the boot options list, see “Adding HP OpenVMS to the Boot Options List” on page 212. •...
Page 213: Booting Hp Openvms
Booting and Shutting Down the Operating System Booting and Shutting Down HP OpenVMS The full path for the HP OpenVMS loader is \efi\vms\vms_loader.efi. It is on the device you are accessing. Step 3. At the EFI Shell environment, use the bcfg command to manage the boot options list.
Page 214: Shutting Down Hp Openvms
To boot HP OpenVMS from the EFI Shell environment, follow these steps: Step 1. Access the EFI Shell environment for the system on which you want to boot HP OpenVMS. Log in to the iLO 2 MP and enter CO to select the system console.
Page 215: Booting And Shutting Down Microsoft Windows
HP OpenVMS I64 does not support the POWER_OFF shutdown option. NOTE Booting and Shutting Down Microsoft Windows This section describes how to boot and shut down Microsoft Windows on entry class HP Integrity servers and how to add Windows entries to the system boot options list. •...
Page 216 For example: fs0:\> msutil\nvrboot NVRBOOT: OS Boot Options Maintenance Tool [Version 5.2.3683] 1. SUSE SLES 9 2. HP-UX Primary Boot: 0/0/1/0/0.2.0 * 3. Windows Server 2003, Datacenter 4. EFI Shell [Built-in] * = Windows OS boot option (D)isplay (M)odify (C)opy E(x)port (I)mport (E)rase (P)ush (H)elp (Q)uit Select>...
Page 217: Booting The Microsoft Windows Operating System
To exit the iLO 2 MP, enter X at the main menu. Booting the Microsoft Windows Operating System To boot the Windows Server 2003 operating system on an HP Integrity server, follow these steps: Step 1. Access the menu for the system on which you want to boot Windows.
Page 218 Booting and Shutting Down the Operating System Booting and Shutting Down Microsoft Windows menu item shuts down and restarts the system. The menu item shuts down the Restart Shut down system. You can use this method when using a graphical interface to the system. •...
Page 219: Booting And Shutting Down Linux
Booting and Shutting Down Linux Booting and Shutting Down Linux This section covers booting and shutting down Linux on entry class HP servers. Procedures for Red Hat Enterprise Linux and SuSE Linux Enterprise Server are included in this section. •...
Page 220: Booting The Red Hat Enterprise Linux Operating System
To exit the iLO 2 MP, enter X at the main menu. Booting the Red Hat Enterprise Linux Operating System You can boot the Red Hat Enterprise Linux operating system on HP Integrity servers using one of the following methods: Step 1.
Page 221: Booting The Suse Linux Enterprise Server Operating System
Booting and Shutting Down Linux Booting the SuSE Linux Enterprise Server Operating System You can boot the SuSE Linux Enterprise Server 9 operating system on HP Integrity servers using one of these methods: Step 1. Select a SuSE Linux Enterprise Server entry from the menu.
Page 222 Booting and Shutting Down the Operating System Booting and Shutting Down Linux • Number of minutes to wait in the format +m, in which m is the number of minutes. • now to immediately shut down; this is equivalent to using +0 to wait zero minutes. For details, see the shutdown(8) Linux manpage.
Page 223: Ilo 2 Mp Configuration Troubleshooting Examples
iLO 2 MP Configuration Troubleshooting Examples This appendix provides iLO 2 MP configuration troubleshooting examples. Appendix C...
Page 224: Ilo 2 Mp Configuration Troubleshooting Examples
Use one of the following user/password pairs to login: Admin/Admin Oper/Oper ************************************************************************* MP login: Admin MP password: ***** Hewlett-Packard Integrated Lights-Out HP Integrity (c) Copyright Hewlett-Packard Company 1999-2005. All Rights Reserved. MP Host Name: mp0014c29c053d Revision F.01.11 ************************************************************************* MP ACCESS IS NOT SECURE Default MP users are currently configured and remote access is enabled.
Page 225 iLO 2 MP Configuration Troubleshooting Examples iLO 2 MP Configuration Troubleshooting Examples Status | POW:System Power on | INT:Internal parts, including CPUs and Memory, okay | EXT:Externally accessible fans and power supplies okay ----------------------------------------------------------------------------- LEDs | LOCATOR | SYSTEM | INT. HEALTH | EXT. HEALTH | POWER ----------------------------------------------------------------------------- | OFF | OFF...
Page 226 iLO 2 MP Configuration Troubleshooting Examples iLO 2 MP Configuration Troubleshooting Examples Cache Size : 6000 KB PACKAGE DATA Package Revision : NE Substrate Revision: 01 PROC PART NUMBER DATA Part Number : 80549KC Electronic Signature : 0003C9C6E904531D THERMAL REF DATA Upper Temp Ref 90 C Calibr Offset...
Page 227 iLO 2 MP Configuration Troubleshooting Examples iLO 2 MP Configuration Troubleshooting Examples FRU NAME: Mem Extender 1 ID:02 CHASSIS INFO: BOARD INFO: Mfg Date/Time : 5053823 Manufacturer : CELESTICA Product Name : 24 DIMM Memory Extender : 40CTPR350R Part Number : AB464-60001 Fru File ID : 10...
Page 228 iLO 2 MP Configuration Troubleshooting Examples iLO 2 MP Configuration Troubleshooting Examples Type <CR> for next entry, or Q to quit: FRU Entry # FRU NAME: I/O Assembly ID:05 CHASSIS INFO: BOARD INFO: Mfg Date/Time : 5020717 Manufacturer : CELESTICA Product Name : 10 Slot PCI-X IOBP : 40CTPR301G...
Page 229 iLO 2 MP Configuration Troubleshooting Examples iLO 2 MP Configuration Troubleshooting Examples Test Revision 0000 0000 0000 0000 0000 0000 Test Pass Date 000000 000000 000000 000000 000000 000000 Test Location Test Count # Tests # Failures # NTF Type <CR> for next entry, or Q to quit: FRU Entry # FRU NAME: Disk Backplane 0 ID:07 CHASSIS INFO:...
Page 230 Type <CR> for next entry, or Q to quit: FRU Entry # 10 : FRU NAME: ProcessorCarrier ID:0A CHASSIS INFO: Type:Rack Mount Chassis Part Number Serial Number BOARD INFO: Mfg Date/Time : 5001120 Manufacturer : HP-PRMO Product Name : 4 Socket CPU Carrier Appendix C...
Page 231 : 10 Custom Info : X6 Custom Info : 4528 Custom Info : A2 Custom Info PRODUCT INFO: Manufacturer : hp Product Name : server rx6600 Part/Model Version Asset Tag FRU File ID : 11 Custom Info : 402 MFG and TEST HISTORY:...
Page 232 iLO 2 MP Configuration Troubleshooting Examples iLO 2 MP Configuration Troubleshooting Examples # NTF Type <CR> for next entry, or Q to quit: FRU Entry # 12 : FRU NAME: I/O Power Module ID:0F CHASSIS INFO: BOARD INFO: Mfg Date/Time : 2105376 Manufacturer : C&D...
Page 233 iLO 2 MP Configuration Troubleshooting Examples iLO 2 MP Configuration Troubleshooting Examples JEDEC Mfg Year : 0x05 JEDEC Mfg Week : 0x19 JEDEC Mfg Serial # : 0x04083815 Mfg Unique Serial # : 0x00C145051904083815 Type <CR> for next entry, or Q to quit: FRU Entry # 15 : FRU NAME...
Page 234 iLO 2 MP Configuration Troubleshooting Examples iLO 2 MP Configuration Troubleshooting Examples Test Count # Tests # Failures # NTF -> This is the last entry in the selected list. [mp0014c29c053d] MP:CM> [mp0014c29c053d] MP:CM> ps System Power state: On Temperature : Normal Overtemperature protection: Enabled Power supplies...
Page 235 iLO 2 MP Configuration Troubleshooting Examples iLO 2 MP Configuration Troubleshooting Examples blk5 : Acpi(HWP0002,PNP0A03,400)/Pci(1|0)/Sas(Addr5000C500) blk6 : Acpi(HWP0002,PNP0A03,400)/Pci(1|0)/Sas(Addr5000C500) blk7 : Acpi(HWP0002,PNP0A03,400)/Pci(1|0)/Sas(Addr5000C500) blk8 : Acpi(HWP0002,PNP0A03,400)/Pci(1|0)/Sas(Addr5000C500) Shell> - - - - - - - - - - - - Live Console - - - - - - - - - - - - Shell>...
Page 236 iLO 2 MP Configuration Troubleshooting Examples iLO 2 MP Configuration Troubleshooting Examples Vendor Device Slot Path ------ ------ ----------- 0x103C 0x1303 Acpi(HWP0002,PNP0A03,0)/Pci(1|0) 0x103C 0x1302 Acpi(HWP0002,PNP0A03,0)/Pci(1|1) 0x103C 0x1048 Acpi(HWP0002,PNP0A03,0)/Pci(1|2) 0x1033 0x0035 Acpi(HWP0002,PNP0A03,0)/Pci(2|0) 0x1033 0x0035 Acpi(HWP0002,PNP0A03,0)/Pci(2|1) 0x1033 0x00E0 Acpi(HWP0002,PNP0A03,0)/Pci(2|2) 0x8086 0x1079 Acpi(HWP0002,PNP0A03,100)/Pci(2|0) 0x8086 0x1079 Acpi(HWP0002,PNP0A03,100)/Pci(2|1)
Page 237 iLO 2 MP Configuration Troubleshooting Examples iLO 2 MP Configuration Troubleshooting Examples SAL Spec: 3.01 SAL_A: 2.00 SAL_B: 62.03 POSSE: 0.20 ACPI: 7.00 SMBIOS: 2.3.2a System Firmware B Revision: 60.23 [4516] BMC Revision: 70.25 IPMI: 1.00 Management Processor Revision: F.01.11 Updatable EFI Drivers: Floating-Point Software Assistance Handler: 00000118...
Page 238 iLO 2 MP Configuration Troubleshooting Examples iLO 2 MP Configuration Troubleshooting Examples Shell> he boot ‘he’ not found Exit status code: Invalid Parameter Shell> help boot Boot and disk commands: autoboot -- View or set autoboot timeout variable bcfg -- Displays/modifies the driver/boot configuration boottest -- Set/View BootTest bits clearlogs...
Page 239 iLO 2 MP Configuration Troubleshooting Examples iLO 2 MP Configuration Troubleshooting Examples comp -- Compares the contents of two files -- Copies one or more files/directories to another location edit -- Edits an ASCII or UNICODE file in full screen eficompress -- Compress a file efidecompress -- Compress a file exit...
Page 240 iLO 2 MP Configuration Troubleshooting Examples iLO 2 MP Configuration Troubleshooting Examples [mp0014c29c053d] MP> vfp Welcome to the Virtual Front Panel (VFP). Use Ctrl-B to exit. LEDs | LOCATOR | SYSTEM | INT. HEALTH | EXT. HEALTH | POWER ----------------------------------------------------------------------------- | OFF | OFF | ON GREEN...
Page 241: Core I/O Card Utilities
This appendix provides information on core I/O cards that need additional configuration. This appendix addresses the following topics: • “Integrated RAID” on page 242 • “HP 8 Internal Port SAS HBA (SAS Controller)” on page 242 • “MPTUtil Utility” on page 242 • “DRVCFG Utility” on page 245 •...
Page 242: Integrated Raid
IMPORTANT Do not store the files in this package on a SAS device. If you store these files on a SAS device and the update fails, these files will not be accessible. To update firmware, follow these steps: Step 1. Insert the HP IPF Offline Diagnostics and Utilities CD in the drive and boot to the EFI Shell. Appendix D...
Page 243: Table D-1. Mptutil Commands And Functions
Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) You can also download the firmware image file and update utility from the HP Web NOTE site at: http://www.hp.com in the section. Driver Downloads IMPORTANT When you boot the EFI enabled systems, the CD containing the utility must be in the drive to allow device mapping.
Page 244 Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) Step 2. At the fsO:\> prompt, enter reset. The filename is optional and you are prompted for a filename if omitted. Another way for the firmware to be flashed is done without your knowledge. When MPTUtil is executed, and a SAS HBA is in any state other than ready or operational, MPTUtil immediately performs a firmware download boot.
Page 245: Drvcfg Utility
Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) DRVCFG Utility To configure an IM on the SAS controller, follow these steps: EFI Commands To configure an Integrated Mirror (IM) Array on the SAS Controller, use the following EFI commands: •...
Page 246: Figure D-1. Accessed Screens In The Drvcfg Utility
Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) Configuration Utility Screens All SAS BIOS configuration utility screens contain the following areas, starting at the top of the screen: Header area Identifies the utility and version number.
Page 247: Figure D-2. Adapter Properties Screen
Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) FW Revision Displays the Fusion MPT firmware version and type (IR or IT) Status Indicates whether the adapter is or is not eligible for software control (enabled, disabled or...
Page 248 Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) PCI Address Displays the PCI Address assigned by the system BIOS to the adapter. • Bus value range 0x00 - 0xFF, 0 - 255 decimal • Device value range 0x00 - 0x1F, 0 - 31 decimal •...
Page 249: Figure D-3. Select New Array Type Screen
Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) RAID Properties Screens There are four screens within RAID properties. To access the screens, select RAID Properties from the Adapter screen. The screen displays. Properties Select New Array Type...
Page 250 Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) The following are the descriptions for the screen. Create New Array Array Type Indicates the type of array being created. Array Size Indicates the size of the array in MegaBytes.
Page 251 Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) Wrg Intfc Device interface (SAS) differs from existing IM disks. Pred Fail Indicates whether device SMART is predicting device failure (Yes, No). Size(MB) Indicates the size of the device in megabytes (megabyte = 1024 x 1024 = 1,048,576). If the device is part of a two-disk array, this field reflects the size of the array, not the size of the individual disk.
Page 252 Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) Drive Status xxxx Disk is online and fully functional. Missing Disk is not responding. Failed Disk has failed. Initalizing Disk is initializing. CfgOffln Disk is offline at host's request.
Page 253 Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) Synchronize Array To perform a synchronization of the IM array, press Enter on Synchronize Array. The screen prompts you to ask if you want to perform this action. Press Y for yes or N for no. This field is grayed out under the following conditions: •...
Page 254: Figure D-4 Sas Topology Screen - Closed
Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) SAS Topology Screen screen presents a view of the adapter's SAS hierarchy, and provides other user SAS Topology functionality. To access SAS Topology, press on SAS Topology from the screen.
Page 255: Figure D-5. Sas Topology Screen - Open
Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) Figure D-5 SAS Topology Screen - Open You can access the screen from SAS Topology: Device Properties • To access the screen for the specific device and turn on the locate LED, press...
Page 256 Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) You can perform the following actions from Device Properties: • To cycle to the next device, press • To cycle to the previous device, press Device Identifier Indicates the ASCII device identifier string extracted from the device's Inquiry Data.
Page 257 Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) Advanced Device Properties Screen screen enables you to view and modify infrequently accessed device settings. Advanced Device Properties To access Advanced Device Properties, press on the Advance Device Properties field from the...
Page 258 Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) • SCSI Device Type 04h - Write Once • SCSI Device Type 05h - CD-ROM • SCSI Device Type 07h - Optical • SCSI Device Type 0Eh - Simplified Direct Access...
Page 259 Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) • SCSI Device Type 04h - Write Once • SCSI Device Type 05h - CD-ROM • SCSI Device Type 07h - Optical • SCSI Device Type 0Eh - Simplified Direct Access...
Page 260 Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) • PHY Disabled • Enabled, negotiation failed • Enabled, SATA OOB Complete • Enabled, 1.5 Gbs • Enabled, 3.0 Gbs Discovery Status 32 bit hexidecimal value indicating the discovery status for the PHY or Expander. Currently defined values are: •...
Page 261: Cfggen Utility
Some CFGGEN commands work only with SAS adaptors in the EFI environment. Starting CFGGEN The CFGGEN utility is located on the HP IPF Offline Diagnostic and Utilities CD. To use CFGGEN, follow these steps: Step 1. Insert the CD into the drive.
Page 262 Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) CFGGEN Operation CFGGEN is not case sensitive. You can enter CFGGEN commands and parameters in uppercase, lowercase, or a mixture of the two. Use the following conventions in the command descriptions: •...
Page 263 Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) [noprompt] Eliminates warnings and prompts. Operation Once a disk has been added to an IM volume, all of its storage capacity may or may not be used depending on drive capacity and volume capacity.
Page 264 Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) See rules for creating IM volumes and hot spare disks. CAUTION DELETE The DELETE command sets the controller configuration to factory defaults. This command also deletes any existing IR volumes.
Page 265 Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) Target ID State : Online (ONL) Size (in MB)/(in sectors) : 34732/71132960 Manufacturer : HP Model Number : DG036A8B53 Firmware Revision : HPD6 Serial No : 3LC04757000085425VFK Drive Type...
Page 266 Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) Enclosure# Logical ID : 500605B0:0001A950 Numslots StartSlot Start TargetID Start Bus Logical drive status values: Okay (OKY) Volume is Active and drives are functioning properly and user data is protected if the current RAID level provides data protection.
Page 267 Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) This command will not complete and return to a shell prompt until the format operation is complete. Depending on the capacity and model of disk drive, this can take a considerable amount of time.
Page 268 Core I/O Card Utilities HP 8 Internal Port SAS HBA (SAS Controller) Faulty controller or peripheral hardware (such as., cables, disk drives, and so on.) will not cause this utility to hang. It exits with the appropriate return value. If an operation fails, a reasonable attempt is made to recover the operation.
Page 269: Smart Array P600 Controller
Otherwise, press Step 6. Configure the logical boot drive, and exit from ORCA. Depending on the OS, additional device drivers and management agents must be installed. See the HP Smart Array P600 Controller for Integrity Servers User Guide at: http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp under HP Smart Array P600 product for installation procedures.
Page 270: Sas Cable Part Numbers
6.0 m (20 ft.) 389674-B21 361317-006 Configuring the Array HP provides two utilities for manually configuring an array on a Smart Array controller: • ORCA, a simple ROM-based configuration utility. • Array Configuration Utility (ACU), a versatile, browser-based utility that provides maximum control over...
Page 271: Comparing The Utilities
Core I/O Card Utilities Smart Array P600 Controller For conceptual information about arrays, logical drives, and fault-tolerance methods, and for information about default array configuration settings, see the HP Array Configuration Utility User Guide at I/O Cards and Networking Software at: http://docs.hp.com/en/netcom.html Comparing the Utilities Table D-3 lists the supported features and procedures for the ACU and ORCA utilities.
Page 272: Saupdate Utility
Core I/O Card Utilities Smart Array P600 Controller SAUpdate Utility Use saupdate from the EFI Shell to update the firmware image on the HP Smart Array P600. Command line options are described below. Follow one of these two procedures to run saupdate:. •...
Page 273 Version: 1.04.12.00 (C) Copyright 2004 Hewlett Packard Development Company L.P. ************************************************************* Func Description Version HP Smart Array 6400 1.92 HP Smart Array 5300 3.54 The identification information from this list is used to designate which controller is to be updated. UPDATE The saupdate utility program file (saupdate.efi) must be located in the same file system as...
Page 274 (C) Copyright 2004 Hewlett Packard Development Company L.P. ************************************************************* Firmware Image is not suitable for HP Smart Array 5300 Controller at Seg: 1, Bus 20, Dev: 1, Func:0 After updating the firmware, cycle the power on the system and on any external JBODS connected to the Smart Array HBAs.
Page 275 Core I/O Card Utilities Smart Array P600 Controller Enter: saupdate HELP saupdate ? Error Messages The following is a list of error messages under various situations: • When keyword LIST or UPDATE is misspelled or extra parameters are specified: Error: Syntax Error Usage: saupdate LIST or saupdate UPDATE [ | all ] •...
Page 276: Ebsu Utility
Step 1. Power on the server. The server boots to EFI. The EFI Boot Manager may be used from the enhanced interface (grey background) or the legacy interface (black background). Step 2. Load the HP Smart Setup media into the server DVD drive. Step 3. From the EFI Boot Menu, select and press .
Page 277: Figure D-7 Ebsu Main Menu
Core I/O Card Utilities Smart Array P600 Controller Step 5. From the main menu, select and press Maintain Firmware Enter Figure D-7 EBSU Main Menu Step 6. In the screen, use the tab key to scroll down to the section. Maintain Firmware Device Step 7.
Page 278: Figure D-9 Ebsu Maintain Firmware Update Screen
Core I/O Card Utilities Smart Array P600 Controller EBSU displays the firmware update screen for the selected device. • The version number in the first column (ROM Firmware Version) is the one currently installed on your system. • The version number in the second column (ROM Version on Disk) is the one available on your Smart Setup media.
Page 279: Orca Utility
Core I/O Card Utilities Smart Array P600 Controller ORCA Utility To use ORCA, follow these steps: Step 1. Power on the server. POST runs, and any array controllers that are in the server are initialized one at a time. During each controller initialization process, POST halts for several seconds while an ORCA prompt message displays.
Page 280: Acu Utility
ACU Utility For detailed information about using ACU, see the HP Array Configuration Utility User Guide at I/O Cards and Networking Software at: http://docs.hp.com/en/netcom.html Upgrading or Replacing Controller Options This section provides information on how to replace a battery, and replace, move, or add hard drives.
Page 281: Figure D-11 Cache Module
Core I/O Card Utilities Smart Array P600 Controller b. Pull the cache module out of the DIMM slot (2). Figure D-11 Cache Module Step 3. If you must replace the main cache battery, follow these steps: a. Press the battery retainer tabs down, and push them through to the other side of the cache board (1).
Page 282: Figure D-12 Main Cache Battery
Core I/O Card Utilities Smart Array P600 Controller b. Lift the battery pack off the cache board (2). Figure D-12 Main Cache Battery Step 4. To remove the secondary cache battery pack, follow these steps: a. Unhook the wire retainer that holds the battery pack to the controller board (1). Appendix D...
Page 283: Figure D-13 Secondary Cache Battery Pack
Core I/O Card Utilities Smart Array P600 Controller b. While holding the battery in one hand, pull the plastic retainer tabs up and push them through to the other side of the controller board (2). Figure D-13 Secondary Cache Battery Pack Step 5.
Page 284: Figure D-14. Hard Drive Status Lights
Core I/O Card Utilities Smart Array P600 Controller Replacing, Moving, or Adding Hard Drives This section provides information on how to identify the status of a hard drive, recognize hard drive failures, and replace a hard drive. Identifying the Status of a Hard Drive When a hard drive is configured as a part of an array and connected to a powered-up controller, you can determine the condition of the hard drive from the illumination pattern of the hard drive status lights (LEDs).
Page 285 (for a hot-pluggable drive) after the drive has been removed and reinserted. However, continued use of such marginal drives may eventually result in data loss. HP recommends that you replace the marginal drive as soon as possible. Appendix D...
Page 286 Core I/O Card Utilities Smart Array P600 Controller Effects of a Hard Drive Failure When a hard drive fails, all logical drives that are in the same array are affected. Each logical drive in an array may be using a different fault-tolerance method, so each logical drive can be affected differently. •...
Page 287 Error Counter array to confirm that no other drives have any errors. For details, see the HP Systems Insight Manager Installation and Configuration Guide for your OS at Network and Systems Management at: http://docs.hp.com/en/netsys.html.
Page 288 Core I/O Card Utilities Smart Array P600 Controller Automatic Data Recovery (Rebuild) When you replace a hard drive in an array, the controller uses the fault-tolerance information on the remaining drives in the array to reconstruct the missing data (the data that was originally on the replaced drive) and write it to the replacement drive.
Page 289: Table D-5 Abnormal Termination Causes
Core I/O Card Utilities Smart Array P600 Controller Abnormal Termination of a Rebuild If the Online/Activity LED on the replacement drive permanently ceases to be illuminated even while other drives in the array are active, the rebuild process has abnormally terminated. Table D-5 indicates the three possible causes of abnormal termination of a rebuild.
Page 290 Step 3. Repeat the previous step for the other drives in the array, one at a time. When you have replaced all drives, you can use the extra capacity to either create new logical drives or extend existing logical drives. For more information about these procedures, see the HP Array Configuration Utility User Guide.
Page 291 Core I/O Card Utilities Smart Array P600 Controller Moving Drives and Arrays You can move drives to other ID positions on the same array controller. You can also move a complete array from one controller to another, even if the controllers are on different servers. Before you move drives, the following conditions must be met: •...
Page 292: Figure D-15 Adding Hard Drives
To perform an array capacity expansion, use ACU. If the system is using hot pluggable drives, you can expand array capacity without shutting down the operating system (with the server online) if ACU is running in the same environment as the normal server applications (see the HP Array Configuration Utility User Guide at: http://www.docs.hp.com The expansion process is illustrated in Figure D-15, in which the original array (containing data) is shown with a dashed border and the newly added drives (containing no data) are shown unshaded.
Page 293: Figure D-16 Controller Board
Core I/O Card Utilities Smart Array P600 Controller Controller Board Runtime LEDs Figure D-16 shows the controller board. Figure D-16 Controller Board NOTE During server power-on, each runtime LED illuminates randomly until POST has finished. Table D-6 lists controller board LED information. Table D-6 Controller Board LEDs LED ID...
Page 294: Table D-7 Controller Cpu Activity
Core I/O Card Utilities Smart Array P600 Controller Table D-6 Controller Board LEDs (Continued) LED ID Color LED Name LED Interpretation Green CR516 This LED, together with item 7, indicates the Bas Pedal LED amount of controller CPU activity. For details, see Table D-7.
Page 295: Figure D-17. Cache Module Leds
Restore system power as soon as possible to prevent data loss. (The battery lifetime depends on the cache module size. For more information, see the controller QuickSpecs on the HP Web site at: http://www.hp.com.) Appendix D...
Page 296 The following diagnostic tools provide feedback about problems with arrays: • This utility is a Windows-based diagnostic tool that sends an email to HP Support when it detects any problems with the controllers and attached storage in a system. To install ADU, follow these steps: Step 1.
Page 297: Utilities
Utilities This appendix describes the utilities that are part of the server. These include the EFI Boot Manager, and EFI-POSSE. This appendix addresses the following topics: • “Extensible Firmware Interface Boot Manager” on page 298 • “EFI/POSSE Commands” on page 302 •...
Page 298: Extensible Firmware Interface Boot Manager
EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel specification, NOTE whereas POSSE is the HP implementation that aids HP support. EFI consolidates boot utilities similar to those found in PA-RISC systems, such as the Boot Console Handler (BCH), and platform firmware into a single platform firmware.
Page 299 Utilities Extensible Firmware Interface Boot Manager The EFI Boot Manager loads EFI applications (including the OS first stage loader) and EFI drivers from an EFI-defined file system or image loading service. Non-volatile RAM (NVRAM) variables point to the file to be loaded.
Page 300: Efi Commands
Utilities Extensible Firmware Interface Boot Manager EFI Commands Table E-1 lists EFI commands for the server. Table E-1 EFI Commands EFI Shell Command BCH Command Parameters Definition Command Equivalent (PA-RISC) (PA-RISC) These commands are found in all other menus info boot Boot [PRI|HAA|ALT|<path>] Boot from specified path...
Page 301 Utilities Extensible Firmware Interface Boot Manager Table E-1 EFI Commands (Continued) EFI Shell Command BCH Command Parameters Definition Command Equivalent (PA-RISC) (PA-RISC) boottest FastBoot [ON|OFF] or [test] [RUN|SKIP] Display or set boot tests execution date Time [cn:yr:mo:dy:hr:mn[:ss]] Read or set the date time Time [cn:yr:mo:dy:hr:mn[:ss]]...
Page 302: Efi/Posse Commands
EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel specification. NOTE POSSE is an HP implementation of EFI that aids HP support. help Provides information on the EFI Shell commands. The help command also aids administrators familiar with the BCH menus to adjust to their equivalent functions in EFI.
Page 303: Help Command
Utilities EFI/POSSE Commands command that has taken the place of that BCH functionality, or will inform the user that the functionality no longer exists. Alternately, enter help followed by bch and a BCH command name to go straight to that command.
Page 304: Baud
Utilities EFI/POSSE Commands Notes: 1. Cpu status will not change until next boot Examples: * To deconfigure CPU 0 fs0:\> cpuconfig 0 off CPU will be deconfigured on the next boot * To display configuration status of cpus fs0:\> cpuconfig <CPU configuration data displayed>...
Page 305: Boottest
Utilities EFI/POSSE Commands Operation Use this command to change the speed for a UART in the system. This command works for all UARTs visible to EFI/POSSE. If the UART is part of processor dependent hardware (PDH) space and is initialized by the core firmware, this command communicates the settings to core firmware so the UART can be initialized with the new settings on the next boot.
Page 306: Cpuconfig
Utilities EFI/POSSE Commands chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test Example E-7 boottest early_cpu off Command Shell> boottest early_cpu off BOOTTEST Settings Default Variable Selftest Setting ------------- ------------------------- booting_valid On (OS speedy boot aware) early_cpu Skip this test late_cpu...
Page 307: Conconfig
Utilities EFI/POSSE Commands # of Family/ Logical Cache Cache Model Processor Slot CPUs Speed Size Size (hex.) State ------- --------- ---- ----- ------ ---- ---------- 1 GHz 3 MB None 1F/00 Active 1 GHz 3 MB None 1F/00 Sched Deconf conconfig Use this command to configure the primary console and turn on other consoles for mirroring from the firmware.
Page 308: Ioconfig
Utilities EFI/POSSE Commands Shell> conconfig 3 off CONSOLE CONFIGURATION Index Status Type Device Path ----- ------ ---- ----------- Serial Acpi(PNP0501,0) Serial Acpi(HWP0002,0)/Pci(1|1 Acpi(HWP0002,0)/Pci(4|0) Example E-13 conconfig 3 on Command To enable a console Shell> conconfig 3 on CONSOLE CONFIGURATION Index Status Type Device Path ----- ------ ---- -----------...
Page 309: Default
Utilities EFI/POSSE Commands Examples: * To display the current settings fs0:\> ioconfig Fast initialization: Enabled System Wake-On-LAN: Disabled * To display the current device connection policy setting fs0:\> ioconfig fast_init Fast initialization: Enabled * To disable fast initialization fs0:\> ioconfig fast_init off Fast initialization: Disabled * To enable the System Wake-On-LAN setting fs0:\>...
Page 310: Info
Utilities EFI/POSSE Commands info Displays most system information. Syntax info [ -b] [target] Parameters target: valid targets are: display everything display information on cpus cache display information on cache display information on memory display information on io boot display boot-related information chiprev display information on chip revisions display firmware version information...
Page 311 Utilities EFI/POSSE Commands 1024MB Active 1024MB Active ---- ---- ---- ---- ---- ---- Active Memory : 2048 MB Installed Memory : 2048 MB I/O INFORMATION BOOTABLE DEVICES Order Media Type Path ----- ---------- --------------------------------------- Vendor Device Slot Path ------ ------ ----------- 0x1033 0x0035...
Page 312 Utilities EFI/POSSE Commands --------- -------------- early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test LAN Address Information: LAN Address Path ----------------- ---------------------------------------- Mac(00306E4C4F1A) Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A))
Page 313: Info Cpu Command
Utilities EFI/POSSE Commands Type Revision ------------------- ------- ------ -------- Memory Controller 122b 0023 Root Bridge 1229 0023 Host Bridge 0000 122e 0032 Host Bridge 0001 122e 0032 Host Bridge 0002 122e 0032 Host Bridge 0004 122e 0032 Other Bridge 0002 Other Bridge 0007 Baseboard MC...
Page 314: Info Io Command
Utilities EFI/POSSE Commands Example E-18 info io Command Shell> info io I/O INFORMATION BOOTABLE DEVICES Order Media Type Path ----- ---------- --------------------------------------- CDROM Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM(Entry0) Vendor Device Slot Path ------ ------ ----------- 0x1033 0x0035 Acpi(HWP0002,0)/Pci(1|0) 0x1033 0x0035 Acpi(HWP0002,0)/Pci(1|1) 0x1033 0x00E0 Acpi(HWP0002,0)/Pci(1|2) 0x1095 0x0649 Acpi(HWP0002,0)/Pci(2|0)
Page 315: Lanaddress
Utilities EFI/POSSE Commands Selftest Setting ---------- -------------- early_cpu Skip this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test lanaddress Displays the core I/O MAC address. Syntax: lanaddress Parameters...
Page 316: Pdt
Utilities EFI/POSSE Commands ------- --------- ----------------- To view monarch: fs0 :\ monarch | Processor -----------------+----------- current status next boot status | To set the monarch processor to 1: fs0 :\ monarch 1 | Processor -----------------+----------- current status next boot status | Displays or clears the contents of the Page Deallocation Table (PDT).
Page 317: Sysmode
Utilities Specifying SCSI Parameters Number of single-bit entries in PDT: Number of multi-bit entries in PDT: Address of first multi-bit error: 0x0000000000000000 sysmode Displays or modifies the system mode. Syntax sysmode <normal | admin| service> Parameters <normal> sets system mode to normal <admin>...
Page 318: Using The Scsi Setup Utility
Utilities Specifying SCSI Parameters Using the SCSI Setup Utility To use the SCSI Setup Utility to specify SCSI parameters, follow these steps: Step 1. At the EFI Shell prompt, type the following command to map the parameters for all PCI cards installed in the system: shell>...
Page 319 Utilities Specifying SCSI Parameters • Vendor ID: Shows the device vendor ID. This is the same for both channels. For all SCSI interfaces, the ID is 0x1000. • Device ID: Shows the device ID. This is the same for both channels. In this example, the SCSI interface the ID is 0x0030.
Page 320 Utilities Specifying SCSI Parameters Ctrl[4B] Broadcom NetXtreme Gigabit Ethernet (BCM5701) Ctrl[0C] Acpi(HWP0002,200) Ctrl[0D] Acpi(HWP0002,400) Ctrl[0E] Acpi(HWP0002,700) Ctrl[1A] Acpi(HWP0002,700)/Pci(1|0) Ctrl[1B] Acpi(HWP0002,700)/Pci(1|1) Ctrl[36] 16550 Serial UART Driver Ctrl[37] VT-100+ Serial Console Ctrl[31] Primary Console Input Device Ctrl[32] Primary Console Output Device Ctrl[30] Primary Standard Error Device Ctrl[1C] Acpi(HWP0002,700)/Pci(2|0) Ctrl[32] Primary Console Output Device Ctrl[30] Primary Standard Error Device...
Page 321 Utilities Specifying SCSI Parameters A list of all EFI-capable configurable components in the system is displayed. For example: Shell> drvcfg Configurable Components Drv[3D] Ctrl[15] Lang[eng] Drv[3F] Ctrl[19] Lang[eng] Drv[45] Ctrl[17] Lang[eng] Drv[45] Ctrl[18] Lang[eng] This listing shows which driver controls which device (controller). This information describes a SCSI interface because the values shown for Ctrl—17 and 18 are the controller’s handles for the SCSI interface two channels (from the information displayed by the devtree command).
Page 322 Utilities Specifying SCSI Parameters • Alternate keys: = left = down = up = right = home = end CAUTION Do not select the <Global Properties> option on the main menu. Step 6. The screen for this channel of the SCSI interface displays. Be sure the utility is Adapter Properties running for the channel of the SCSI interface by comparing the values shown for PCI Bus, PCI Device, and PCI Function to the Bus #, Dev #, and Fnc # values from the info io...
Page 323: Using The Boot Option Maintenance Menu
Utilities Using the Boot Option Maintenance Menu • Bus width • Whether the SCSI interface is bootable (driver support) • Avoid bus resets (secondary cluster server) • Restore Defaults Step 8. Use the arrow keys to navigate to the appropriate SCSI parameter. Step 9.
Page 324: Paths
Utilities Using the Boot Option Maintenance Menu • “Set Auto Boot TimeOut” on page 327 • “Select Active Console Output Devices” on page 328 • “Select Active Console Input Devices” on page 329 • “Select Active Standard Error Devices” on page 330 •...
Page 325 Utilities Using the Boot Option Maintenance Menu This option displays the file systems on your server or workstation and enables you to browse these file systems for applications or drivers that are executable. Executable files end with the .efi extension. You can also select remote boot (LAN) options that have been configured on the network.
Page 326 Utilities Using the Boot Option Maintenance Menu Load File [EFI Shell [Built-in]] Load File [Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A)] Exit Where: • NO VOLUME LABEL: A hard drive. You can search through the disk for bootable applications to add to the Boot Manager list of Boot options. •...
Page 327 Utilities Using the Boot Option Maintenance Menu Change boot order. Select an Operation EFI Shell [Built-in] Current OS Save Settings to NVRAM Help Exit VenHw(D65A6B8C-71E5-4DF0-A909-F0D2992B5AA9) Boot0000 Manage BootNext Setting Use this option to run the selected boot option immediately upon entering the main Boot Manager menu. Select this option to boot an option that only needs to be booted once, without changing any other setting in the main Boot Manager menu.
Page 328: Table E-5 Console Output Devices
Use this option to define the devices that display output from the system console. This list includes the VGA monitor and a serial port for directing output to a terminal emulation package. Multiple consoles are not supported for HP-UX or Windows. Use the Smart Setup CD to switch NOTE between COM A and the iLO 2 MP on Windows systems.
Page 329 Utilities Using the Boot Option Maintenance Menu Table E-5 Console Output Devices (Continued) Device Select iLO 2 MP Serial Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+) Console iLO 2 MP VGA Port Acpi(HWP0002,700)/Pci(2|0) • Each option is identified with an EFI device path. Not all options are available, depending on the configuration of the system and the options available.
Page 330: Using The System Configuration Menu
Utilities Using the Boot Option Maintenance Menu • Only one terminal emulation type (PcAnsi, Vt100, and so on) can be selected for each serial console, but multiple serial consoles can be selected at once. Table E-6 Console Input Devices Device Select Serial A/Serial 1 Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+)
Page 331: Ilo 2 Mp
HP has used several different names over the years to describe the management functionality embedded in their servers, including “the management processor.” In addition, HP uses the term “management processor”...
Page 332 Utilities iLO 2 MP Appendix E...
Page 333: Index
Index Numerics 24-DIMM memory carrier assembly device paths, PCI/PCI-X removing diagnostic panel introduction replacing LEDs 8 Internal Port SAS HBA controller 8-DIMM memory carrier assembly diagnostic panel See also display board removing dimensions server replacing dimensions and weights dimensions, server DIMM See memory ACPI, defined disk drive...
Page 334 See fans power button hot-swappable power supply See power supply power supply HP-UX device paths, PCI/PCI-X rear panel UID system health UID button I/O backplane See I/O board assembly load order I/O board assembly...
Page 335 See OLR manually operating system using the iLO 2 MP PC command booting and shutting down HP Open VMS PR command booting and shutting down HP-UX pre-OS system startup environment See POSSE booting and shutting down Linux...
Page 336 Index core I/O card, removing and replacing core I/O card, slot restrictions core I/O card, supported card types features and capabilities saupdate utility SCSI setup utility specifying parameters SCSI adapter path serial attached SCSI See SAS service tools smart array P600 controller storage See mass storage system abstraction layer See SAL system battery...

HP Integrity rx6600 User's & Service Manual

1 Introduction

2 Controls, Ports, and Leds

3 Powering off and Powering on the Server

4 Removal and Replacement

5 Troubleshooting

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Troubleshooting

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Summary of Contents for HP Integrity rx6600