Clerk Interrupt; Clerk Interrupt Program Notes - Sam4s ER-285M Operator's Manual

Clerk Interrupt

A transaction in progress can be interrupted so that another transaction can take place.
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With clerk interrupt implemented, the second clerk can sign on before the first transaction is
finalized. When the sign on is completed, the first transaction is suspended, and the second
clerk can register a new transaction. When the first clerk signs on again, the balance of the
suspended transaction is recalled and the clerk can complete the original transaction.
Note: The clerk interrupt feature is only available when the check tracking system is
not being used. System option #26 provides an option for either clerk interrupt or check
tracking is selected.

Clerk Interrupt Program Notes

To Implement the Clerk Interrupt System:
100 • Operator Reference Guide
Clerk interrupt can be used in a retail store where more than one clerk is sharing the
same cash register. A clerk begins registering items for a customer. This transaction
is delayed while the clerk is helping the customer select another item. In the mean
time another customer is ready to check out with a different clerk. Or,
Clerk interrupt can also be used in a retail store with a single clerk. If a transaction is
started and delayed, the same clerk can interrupt the transaction to help another
customer.
1. Set system option #2 to a value of 1 (code entry clerk system). See "System
Option Programming" on page 138.
2. Set system option #26 to a value of 1 (clerk interrupt system selected). See
"System Option Programming" on page 138.
3. Set clerk codes. See "Program 800 - Secret Code Programming" on page 175.
SAM4s ER-285M Operator's and Program Manual v1.4