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SAM4S ER-230EJ Electronic Cash Register
Operating and
Programming Manual
All specifications are subject to change without notice.

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Summary of Contents for Sam4s ER-230JB

  • Page 1 SAM4S ER-230EJ Electronic Cash Register Operating and Programming Manual All specifications are subject to change without notice.
  • Page 2 ATTENTION The product that you have purchased contains a rechargeable Lithium battery. This battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of the battery into the municipal waste system. Check with your local solid waste officials for details concerning recycling options or proper disposal WARNING This is a Class A product.
  • Page 3 Precaution Statements Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. Safety Precautions Be sure that all built-in protective devices are Product Safety Notice: replaced. Restore any missing protective shields. Some electrical and mechanical parts have special When reinstalling the chassis and its assemblies, be safety-related characteristics that might not be...
  • Page 4 Servicing Precautions WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precautions. WARNING: An electrolytic capacitor installed with the wrong polarity might explode. Servicing precautions are printed on the cabinet. Check the insulation between the blades of the AC Follow them.
  • Page 5: Table Of Contents

    Code Entry PLU Multiplication ................. 37 Code Entry PLU Multiplication with Decimal Point ..........37 Split Pricing Code Entry PLU ................... 38 PLU Price Inquiry ...................... 38 Modifier Key ......................39 Price Level Key ......................40 Promo ........................41 Contents • 5 SAM4S ER-230EJ Manual...
  • Page 6 Electronic Journal Operation ....................64 Declaration ..........................65 Flash Report ..........................66 Training Mode ......................... 66 Stock Entry..........................67 Save Report SD ........................69 Receipt On / Off ........................69 Z Mode Z Mode ............................. 71 6 • Contents SAM4S ER-230EJ Manual...
  • Page 7 Delete PLU ......................111 PLU STOCK ......................112 NLU Code# Program ....................113 Group Programming ......................114 Function Key Programming ....................116 #/NS ......................... 117 %1 -%5 ........................118 ADD CHECK ......................119 CANCEL ......................... 120 Contents • 7 SAM4S ER-230EJ Manual...
  • Page 8 Financial Report ...................... 153 Clerk Report ......................153 Mix & Match Program ......................154 Program Scans ........................155 Sample Reports Financial ..........................157 Time ............................161 PLU ............................162 Clerk ............................163 Individual Clerk ........................164 8 • Contents SAM4S ER-230EJ Manual...
  • Page 9 Groups ........................... 164 Day ............................165 Stock ............................165 Drawer Totals ........................166 Balancing Formulas ....................... 167 Glossary Manual Revision Record Contents • 9 SAM4S ER-230EJ Manual...
  • Page 11: Introduction

    This manual includes in instructions for all models. The keyboard and printer configuration defines the model. All other features are the same, unless otherwise noted. Introduction • 11 SAM4S ER-230EJ Manual...
  • Page 12: Using This Manual

    Using This Manual This manual provides you with a means to use your SAM4S cash register to its fullest potential. It is divided into seven sections: 1. "Getting Started" on page 23 provides quick start steps to help you get up and running for basic applications.
  • Page 13: Identifying Components & Connections

    Identifying Components & Connections Identifying Components Receipt printer 2 Inch Customer Rear Display Operator Display Mutil_Line 16-character blue backlit LCD External SD Card (Optional) Keyboard Raised keyboard with 12 PLU keys MODE key on the Keyboard Introduction • 13 SAM4S ER-230EJ Manual...
  • Page 14 Inserting of External SD Card The SD slot is located in the printer compartment. Remove the printer cover. Remove the security screw to access the slot. Insert or Remove the SD card. 14 • Introduction SAM4S ER-230EJ Manual...
  • Page 15 The Serial port can be connected to PC, Scanner, Kitchen Printer and Pole display. The USB (Device and Host) port can be connected to PC, scanner or memory. If you want to know more details, See page on 96 for USB specification. Introduction • 15 SAM4S ER-230EJ Manual...
  • Page 16 Macro, Price Inquiry, Promo and Waste functions Management X and Z reports Electronic Journal capability 6-line programmable preamble and postamble messages Programmable descriptors for financial and clerk reports Up to 100 Mix & Match discounts 16 • Introduction SAM4S ER-230EJ Manual...
  • Page 17: Display

    CASH key to confirm. Z MODE Z MODE 1. Z REPORTS Press the key and the key to select menu and press the CASH key to confirm. Introduction • 17 SAM4S ER-230EJ Manual...
  • Page 18 CASH key to confirm. SERVICE MODE (S) SERVICE MODE 1. SELF TEST Press the key and the key to select menu and press the CASH key to confirm. 18 • Introduction SAM4S ER-230EJ Manual...
  • Page 19: Printer/Printers

    If you want to know installing the paper, see the page on “24” for “Installing the Paper”. Printer Specifications Paper 58mm Thermal Paper (2 Inch) Paper Loading: Drop-in Loading Paper Diameter: 50 _max Normal 50mm/s Print Speed: 70mm/s Paper end sensor Introduction • 19 SAM4S ER-230EJ Manual...
  • Page 20: Mode Key

    REGISTER MODE (R) MANAGER MODE (X) Z MODE (Z) PROGRAM MODE (P) SERVICE MODE (S) Back-light On/Off You can control the back-light with MODE key. MODE Turning on or off the back-light. It will be toggled. 20 • Introduction SAM4S ER-230EJ Manual...
  • Page 21: Keyboards

    Keyboards Programmable key locations are shown with a bold outline. ER-230EJ Keyboard Versions QUICK CLEAR MODE FEED X/TIME #/NS CLERK HELP RECEIPT CHARGE2 CHARGE ON/OFF ERROR CHEQUE CONV1 CORR RETURN SUBTOTAL CANCEL CASH VOID Introduction • 21 SAM4S ER-230EJ Manual...
  • Page 22: Initial Clear

    An initial clear may be necessary as part of servicing, or troubleshooting. Perform this procedure only as necessary. Contact your SAM4S dealer first if you have questions about operating or programming your SAM4S ER-230EJ. To Perform an Initial Clear: 1.
  • Page 23: Getting Started

    Getting Started Quick Start Steps SAM4S ECRs are designed to work out-of-the-box. You can sign on a clerk, enter amounts and finalize a sale. Most functions are active and ready to use. Use the Quick Start Instructions provided here to prepare your ER-230EJ ECR for entering a program.
  • Page 24: Installing The Paper

    3. Ensure that the paper is being fed from the bottom of the roll and then close the paper cover slowly until it locks firmly. 4. Pass the leading edge of the paper through the tear-bar slot. Tear off the excess paper. Replace the printer cover. 24 • Getting Started SAM4S ER-230EJ Manual...
  • Page 25: Clearing Memory

    6. The SERVICE MODE menu displays. The RAM Clear procedure is complete and the receipt prints. 7. If you want to allocate memory by default value, Press CASH key only. LOAD DEFAULT SET N=X/TIME Y=CASH Or follow the On-screen prompts. PLU # 1000 Getting Started • 25 SAM4S ER-230EJ Manual...
  • Page 26 YOU SURE?” message. And if you want to allocate memory area again, press CLEAR key. Repeat the allocation sequence. DEFAULT Memory allocation Specifications ALLOCATION ITEM DEFAULT 1000 6000 CLERK GROUP PRICE LEVEL MIX AND MATCH EJ LINE 1000 15000 26 • Getting Started SAM4S ER-230EJ Manual...
  • Page 27: Operations

    Item Registrations Shifting or Exempting Tax Percent Key Operations Return Merchandise Registrations Voids and Corrections No Sale Operations Received On Account Operations Paid Out Operations Subtotaling a Sale Totaling and Tendering Not Found PLU Operations • 27 SAM4S ER-230EJ Manual...
  • Page 28: Function Key Descriptions

    Change issued will be subtracted from the cash-in-drawer total. CLEAR Use to clear entries made into the 10 key numeric pad or X/TIME key before they are printed. Also used to clear error conditions. 28 • Operations SAM4S ER-230EJ Manual...
  • Page 29 The percent rate may be entered or preprogrammed, or the percent keys can be programmed with a negative open or preset price, thus acting as coupon keys. Operations • 29 SAM4S ER-230EJ Manual...
  • Page 30 WASTE key again to finalize. The WASTE key may be under manager control, requiring the mode to be in the MANAGER MODE. The WASTE key is not allowed within a sale. 30 • Operations SAM4S ER-230EJ Manual...
  • Page 31: Clerk Operations

    Direct Sign-on CLERK# Clerk # (1-10) Code Entry CLERK# CLERK# Clerk Code (up to 6 digits) Clerk Sign Off Instructions CLERK # Operations • 31 SAM4S ER-230EJ Manual...
  • Page 32: Item Registrations

    PLU3 is programmed with a preset price of £2.99, and is taxable by Tax 1. PLU5 is programmed with a preset price of £1.29, and is taxable by Tax 1. PLU6 is programmed with a single item of £6.00. Tax 1 is programmed at 6%. 32 • Operations SAM4S ER-230EJ Manual...
  • Page 33: Open Keyboard Plu Entry

    Programming" in the "Program Mode " chapter to program preset prices. 1. Press a preset PLU key. For example, THANK-YOU CALL AGAIN press PLU 5: 23/11/2015 MON 08:33 PLU5 £1.29 TOTAL £1.29 CASH £1.29 CLERK 01 000011 00001 Operations • 33 SAM4S ER-230EJ Manual...
  • Page 34: Keyboard Plu Repeat Entry

    2. Enter an amount on the ten-key pad. £8.44 CASH Do not use the decimal key. For £8.44 example, for £1.99, enter: SUNNY 000011 00001 3. Press a PLU key. For example, press PLU 1: 34 • Operations SAM4S ER-230EJ Manual...
  • Page 35: Keyboard Plu Multiplication With Decimal Point

    £0.71 CLERK 01 000011 00001 3. Enter an amount on the ten-key pad. For example, if the items are priced 3 for £1.00, enter: 4. Press a PLU key. For example, press PLU 1: Operations • 35 SAM4S ER-230EJ Manual...
  • Page 36: Single Item Keyboard Plu

    PRICE". Enter an amount on the ten- TOTAL £3.17 key pad. Do not use the decimal key. CASH £3.17 For example, for £2.99, enter: CLERK 01 000011 00001 3. Press the PLU key again. 36 • Operations SAM4S ER-230EJ Manual...
  • Page 37: Preset Price Code Entry Plu

    3.75 pounds of produce, 23/11/2015 MON 08:33 enter: 3.75X @2.99 X/TIME PLU3 T1 £11.21 TAX1 £0.67 2. Enter the PLU number; press the PLU TOTAL £11.88 CASH key. For example, enter: £11.88 CLERK 01 000011 00001 Operations • 37 SAM4S ER-230EJ Manual...
  • Page 38: Split Pricing Code Entry Plu

    If the PLU has prices at more than one price level, all prices will be shown. 4. Press CLEAR to remove the price information from the screen, or enter the PLU again to register the item. 38 • Operations SAM4S ER-230EJ Manual...
  • Page 39: Modifier Key

    1 will add the digit 1 to the fourth PLU # position, resulting in the registration of PLU #1001. 4. Press another PLU key. In this example press PLU 2 with a price of £1.50. Operations • 39 SAM4S ER-230EJ Manual...
  • Page 40: Price Level Key

    £2.00 for price level 2. 4. Press another PLU key. In this example press PLU 2 programmed to register PLU #2 with price level 1. Note that the level 1 price is registered. 40 • Operations SAM4S ER-230EJ Manual...
  • Page 41: Promo

    WASTE ***WASTE*** PLU1 £1.25 2. Enter the item or items that are wasted. PLU2 £1.50 ***WASTE*** 3. Press the WASTE key again to total TOTAL £2.75 the wasted items: CLERK 01 000011 00001 WASTE Operations • 41 SAM4S ER-230EJ Manual...
  • Page 42: Shifting Or Exempting Tax

    Do not use the decimal key. For CLERK 01 000011 00001 example, for £2.99, enter: 3. Press a PLU key. For example, press PLU 1. If PLU 1 is normally taxable by tax 1, the registration will be non- taxable. 42 • Operations SAM4S ER-230EJ Manual...
  • Page 43: Exempting Tax

    TAX SHIFT 1, then press SUBTOTAL: TAX 1 SUBTOTAL SHIFT 5. The display reflects the transaction without added taxes. Total the sale with CASH, CHEQUE, or a CHARGE function. The sale will not include tax 1. Operations • 43 SAM4S ER-230EJ Manual...
  • Page 44 TAX EXMT function from a function look up menu key): EXMT 5. The display reflects the transaction without added taxes. Total the sale with CASH, CHEQUE, or a CHARGE function. The sale will not include tax1. 44 • Operations SAM4S ER-230EJ Manual...
  • Page 45: Percent Key Operations

    For example, for one third off enter: PLU2 £10.00 -33.333% AMOUNT -3.33 TOTAL £6.67 CASH £6.67 3. Press the %1 key: CLERK 01 000011 00001 4. The discount is automatically subtracted. Operations • 45 SAM4S ER-230EJ Manual...
  • Page 46: Percent On Sale Total

    23/11/2015 MON 08:33 SUBTOTAL PLU2 £10.00 -2.00 3. Enter the amount of the coupon, press TOTAL £8.00 the appropriate % key. For example: CASH £8.00 CLERK 01 000011 00001 4. The coupon is subtracted. 46 • Operations SAM4S ER-230EJ Manual...
  • Page 47: Coupon On Item (Store Coupon)

    -2.99 return, then press the PLU key where TAX1 AMT -0.18 it was registered originally. TOTAL -3.17 CASH -3.17 CLERK 01 000011 00001 3. Total the sale with CASH, CHEQUE, or a CHARGE function. Operations • 47 SAM4S ER-230EJ Manual...
  • Page 48: Voids And Corrections

    VOID VOID ------------------------ PLU2 -1.29 3. Enter the price of the first item; then TAX1 AMT £0.14 TOTAL press the PLU key where it was £2.43 CASH registered originally. £2.43 CLERK 01 000011 00001 48 • Operations SAM4S ER-230EJ Manual...
  • Page 49: Cancel

    PLU1 T1 -2.29 function. PLU2 -1.00 TAX1 AMT -0.14 3. All totals and counters are corrected as TOTAL -3.43 if the original transaction did not take CASH -3.43 place. CLERK 01 000011 00001 Operations • 49 SAM4S ER-230EJ Manual...
  • Page 50: No Sale Operations

    2. Enter the number you wish to record, for example enter: 23/11/2015 MON 08:33 PLU1 T1 £2.99 1234 NON-ADD# TAX1 AMT £0.18 3. Press #/NS: TOTAL £3.17 CHEQUE £3.17 #/NS CLERK 01 000011 00001 4. Press CHEQUE: CHECK 50 • Operations SAM4S ER-230EJ Manual...
  • Page 51: Received On Account Operations

    3. Enter the cheque amount received, press CHEQUE. CHEQUE 4. Enter the charge amount received, press CHARGE. CHARGE 5. You can continue to itemize receipts, or you can finalize by pressing or selecting the same received on account key. Operations • 51 SAM4S ER-230EJ Manual...
  • Page 52: Paid Out Operations

    2. Press SUBTOTAL. The subtotal will display with the message "SUBTOTAL" indicated on the rear display. SUBTOTAL The subtotal can be printed if the print option is set. See “PRINT” of "Options Programming" in the "Program Mode " chapter. 52 • Operations SAM4S ER-230EJ Manual...
  • Page 53: Totaling And Tendering

    2. To total a cash sale, press CHEQUE: 23/11/2015 MON 08:33 CHEQUE PLU2 £7.96 TOTAL £7.96 3. The display will indicate the total CHEQUE £7.96 amount of the cheque sale. CLERK 01 000011 00001 Operations • 53 SAM4S ER-230EJ Manual...
  • Page 54: Tendering A Cash Sale

    3. Press CHEQUE: TAX1 £0.36 TOTAL £14.30 CHEQUE CHEQUE £20.00 CHANGE £5.70 CLERK 01 000011 00001 4. The display will indicate the total amount of the cheque tendered and the change due, if any. 54 • Operations SAM4S ER-230EJ Manual...
  • Page 55: Totaling A Charge Sale

    23/11/2015 MON 08:33 located on the keyboard: PLU1 T1 £2.99 PLU1 T1 £2.99 CHARGE1 £1.99 PLU2 £7.96 TAX1 £0.36 TOTAL £14.30 CHARGE1 £20.00 CHANGE £5.70 CLERK 01 000011 00001 Operations • 55 SAM4S ER-230EJ Manual...
  • Page 56: Split Tender

    3. Enter the amount of cheque tendered by the customer. For example, enter £10.00 and press CHEQUE: CHEQUE 4. When the total tendered equals or exceeds the total due, the receipt will print and the transaction is complete. 56 • Operations SAM4S ER-230EJ Manual...
  • Page 57: Post Tender

    If the receipt is off, you can still issue a receipt after the sale has been completed. Printing a Receipt after the Sale After the sale has been totaled, but before the next transaction is started, press CASH: CASH Operations • 57 SAM4S ER-230EJ Manual...
  • Page 58: Currency Conversion

    See "OPTIONS - PRINT" in the "Program Mode Programming" 5. The display will indicate the amount chapter. of foreign currency tendered and display £5.17 change due. The change due is computed in home currency! 58 • Operations SAM4S ER-230EJ Manual...
  • Page 59: Not Found Plu

    PLU file, the NOT FOUND PLU screen will display: NOT FOUND PLU ENTER CASH KEY 4. Press CASH key to creast PLU. The screen will be display: NOT FOUND PLU 1.DESC: Operations • 59 SAM4S ER-230EJ Manual...
  • Page 60: Not Found Plu List

    To run a NOT FOUND PLU list, choose X REPORTS NOT FOUND PLU (selection #3) from the PLU REPORT menu To run a Reset Not Found PLUs, choose NOT FOUND PLU (selection #3) from the Z MODE menu. 60 • Operations SAM4S ER-230EJ Manual...
  • Page 61: Manager Mode (X Mode)

    The following procedures are done from the Manager Mode(X mode) menu: Manager Mode / Report Mode X Reports Flash report Save Report to SD Card Declaration Set Training Mode Program Stock Entry Receipt On or Off Manager Mode (X Mode) • 61 SAM4S ER-230EJ Manual...
  • Page 62: Manager Mode/Report Mode

    2. Press CASH to display the REPORT MODE. X MODE 1. X REPORTS 2. DECLARATION 3. FLASH REPORT 4. SET TRAIN MODE 5. STOCK ENTRY 6. SAVE RPT SD 7. RCPT ON.OFF 62 • Manager Mode (X Mode) SAM4S ER-230EJ Manual...
  • Page 63: Reports

    1. FINANCIAL 2. DRAWER TOTALS 3. DAY 4. VOID 5. TRAIN FINANCIAL 5. Select the REPORT LEVEL (DAILY or PERIOD). After the selection, the report will start. FINANCIAL 1. DAILY(X1) 2. PERIOD(X2) Manager Mode (X Mode) • 63 SAM4S ER-230EJ Manual...
  • Page 64: Electronic Journal Operation

    7. RETURN 8. ERR CORR./VOID 9. NOSALE 10. CANCEL 11. NEGATIVE 12. RESET REPORT 13. VOID MODE 14. TRAINING 15. BY CLERK 16. BY DATE 17. BY RCPT NO. 18. BY LINE 64 • Manager Mode (X Mode) SAM4S ER-230EJ Manual...
  • Page 65: Declaration

    CASH. The result is added to the cash declared running total on the screen. 4. When you have completed declaration entries, press the CASH key again to finalize and total your declaration. Manager Mode (X Mode) • 65 SAM4S ER-230EJ Manual...
  • Page 66: Flash Report

    2. From the X MODE menu press 4 and CASH to enter or exit training mode: SET TRAIN MODE START:1 / END:0 3. The START TRAIN screen displays. To start training mode, type your password and press CASH. 66 • Manager Mode (X Mode) SAM4S ER-230EJ Manual...
  • Page 67: Stock Entry

    ENTER FROM PLU # 4. Enter FROM PLU# number to display TO PLU# screen: ENTER FROM PLU # ENTER TO PLU# 5. Select operator ADD, SUB or REPLACE. OPERATOR: ADD(+) ADD(+) Manager Mode (X Mode) • 67 SAM4S ER-230EJ Manual...
  • Page 68 For example, type 1 0 0 0 to enter ten units of inventory. 7. To program a additional PLUs repeat step 3 or press CLEAR key to finalize. 68 • Manager Mode (X Mode) SAM4S ER-230EJ Manual...
  • Page 69: Save Report Sd

    3. The RCPT ON/OFF screen displays. Press the 0 to print or the 1 to not print. Note: When the receipt is off, a receipt may be printed after the sale by pressing CASH after the transaction is complete. Manager Mode (X Mode) • 69 SAM4S ER-230EJ Manual...
  • Page 71: Z Mode

    Z Mode Z Mode 1. Move to the Z MODE to display the Z MODE menu: Z MODE 1. Z REPORT Z MODE 1. Z REPORT 2. RESET E.J. 3. NOT FOUND PLU Z Mode • 71 SAM4S ER-230EJ Manual...
  • Page 72: Z Reports

    1. FINANCIAL FINANCIAL 1. FINANCIAL 2. DAY 3. VOID 4. TRAIN FINANCIAL 4. Select the REPORT LEVEL (DAILY or PERIOD). After the selection, the report will start. FINANCIAL 1. DAILY (Z1) 2. PERIOD (Z2) 72 • Z Mode SAM4S ER-230EJ Manual...
  • Page 73: Reset Electronic Journal

    1. From the Z MODE menu press 3 and CASH to clear the Not Found PLUs you added. ARE YOU SURE? Y=CASH N=CLEAR 2. The screen asks: ARE YOU SURE? Press the CASH key for YES or CLEAR key for NO to clear the report. Z Mode • 73 SAM4S ER-230EJ Manual...
  • Page 75: Service Mode

    Function Keys Overview The following procedures are done from the Service Mode menu: Self Tests Memory clear Memory Allocation Assignment of functions to keyboard locations Define port ECR Setup Program backup Help menu Service Mode • 75 SAM4S ER-230EJ Manual...
  • Page 76: Service Mode

    CASH key to confirm. SERVICE MODE 1. SELF TEST 2. MEMORY CLEAR 3. ALLOCATION 4. KEY ASSIGN 5. DEFINE PORT 6. ECR SETUP 7. PROGRAM BACKUP 8. HELP MENU 76 • Service Mode SAM4S ER-230EJ Manual...
  • Page 77: Self Test

    ARE YOU SURE? Y=CASH N=CLEAR 4. Press the CASH for YES or the CLEAR for NO. 5. The message "ALL TOTAL CLEAR" is printed and the screen returns to the SERVICE MODE menu. Service Mode • 77 SAM4S ER-230EJ Manual...
  • Page 78: Clear Totals

    Edit Counters This selection edits some counters and totals: Z counter, Receipt No, Grand Total and Train Grand Total. EDIT COUNTERS Z COUNTER RECEIPT # GRAND TOTAL 100.00 TRAIN GRAND TTL 0.00 78 • Service Mode SAM4S ER-230EJ Manual...
  • Page 79: Function Key Assignment

    2. If you wish to program the CASH key, select it immediately after selecting KEY ASSIGNMENT from the SERVICE MODE menu. After the initial key is programmed, the CASH key is used to finalize the program. Service Mode • 79 SAM4S ER-230EJ Manual...
  • Page 80: Function Key Codes

    CONV. 4 AUTO CASH 4 ERR CORRECT AUTO CASH 5 PLU # AUTO CASH 6 PRICE LEVEL 1 AUTO CASH 7 PRICE LEVEL 2 AUTO CASH 8 MACRO1 ~ 347~356 AUTO CASH 9 MACRO10 80 • Service Mode SAM4S ER-230EJ Manual...
  • Page 81: Define Port (Serial, Usb)

    [NONE] 6. PRINTER [NONE] 7.DISPLAY [EPSON] 8. KP START LINE 9. KP END LINE 10. SLIP START LINE [0] 4. Press the CLEAR key to finalize and return to the DEFINE PORT screen. Service Mode • 81 SAM4S ER-230EJ Manual...
  • Page 82: Usb Setting

    Note: If you select other types, Your ER-230EJ will be rebooted by itself. USB Specifications USB TYPE USB VERSION SPEED PC-COM For connecting PC USB 2.0 FULL SPEED SCANNER For using scanner only (only HID type) MEMORY For backup & restore USB 2.0 FULL SPEED 82 • Service Mode SAM4S ER-230EJ Manual...
  • Page 83: Ecr Setup

    2. Press 1 and CASH key for Customer Rear Display (Two Line). 3. During check Customer Rear Dipslay press the key and the key to change constrast. Press CASH to confirm and return to the ECR SETUP menu. Service Mode • 83 SAM4S ER-230EJ Manual...
  • Page 84: Version Information

    1. ROM INFO 2. To print Version Information, press 1 and CASH key for ROM INFO. 3. The version information is printed and press CLEAR key to returns to the SERVICE MODE menu. 84 • Service Mode SAM4S ER-230EJ Manual...
  • Page 85: Sd Card Operation

    “-“ or “/” that cannot be used in naming a folder on your PC. If you use such a character in your store name, you will not be able to read the files on your PC. The Store Name field is 8-characters in length. Service Mode • 85 SAM4S ER-230EJ Manual...
  • Page 86 Select the SD card drive, right click and select Format. (Win XP screen shown; slightly different procedures are used with different operating systems.) Select “Format…” 3. From the Format dialog you must select the File System: FAT32. 86 • Service Mode SAM4S ER-230EJ Manual...
  • Page 87: Program Backup And Load

    The ER-230EJ will write the program files to the folder: ER-230EJ \STORENAME\PGMBACK In the example below, the store name is “SAM4S”. 6. After a short pause, the register will display confirmation of the successful backup with the message “SUCCESS !”. Below is an Explorer view of the backed up files.
  • Page 88: Saving Reports To An Sd Card

    “CLK02332” represents a Clerk report taken at 23:32 (in a 24-hour time format.) In this manner, multiple reports backed up at different times in the same day will collect in the same “date” folder. 88 • Service Mode SAM4S ER-230EJ Manual...
  • Page 89 5. Select type CSV format (for Excel) or REP format (for PC Utility) 6. The register will display confirmation of the successful restoration with the message “SUCCESS!” If the save is unsuccessful, the register will print an error message. Service Mode • 89 SAM4S ER-230EJ Manual...
  • Page 90: Load/Save Receipt Images

    Print postamble image)” of the “Options Programming” in the “Program Mode ” to activate the image printing. Use the SAM4s PC Utility (eSpresso) to convert the Image 1. Install the eSpresso on your PC and run it. 2. If you start the eSpresso for the first time, you must define the store and register, or if the store and register is already defined, you can select the store from the register list.
  • Page 91 3. From the Service Mode menu, select “7.PROGRAM BACKUP”. 4. From the PROGRAM BACKUP menu select “1.SD”. 5. From the SD menu select “5.IMAGE LOAD”. 6. The message “SUCCESS !” will display on the LCD. Service Mode • 91 SAM4S ER-230EJ Manual...
  • Page 92: Flash Rom Updates

    The ER-230EJ register software is loaded in flash ROM. This program may occasionally be updated by the manufacturer. Your SAM4S dealer can update the software if necessary. The Flash ROM can be loaded through a PC or by SD card.
  • Page 93 12. Power the register OFF. The FLASH ROM update is complete. 13. Remove the SD card from the register. 14. Perform a memory all clear on the ECR. The ECR is now ready to program or to load a previously saved end-user program. Service Mode • 93 SAM4S ER-230EJ Manual...
  • Page 94 5. At the PC, execute the program “DownLoad.exe”. The Download dialog box displays. 6. Select the appropriate com port connection at your PC at the PORT# option buttons. 7. Click find the folder where the update files are located and select binary file. 94 • Service Mode SAM4S ER-230EJ Manual...
  • Page 95 Turn the power switch to OFF, the program update is complete. 12. Disconnect the PC cable. 13. Perform a memory all clear on the ECR. The ECR is now ready to program or to load a previously saved end-user program. Service Mode • 95 SAM4S ER-230EJ Manual...
  • Page 96: Usb Operation

    NOTE: USB memory must be formatted as FAT 32. CAUTION: Formatting the USB memory will clear all data on the USB memory and prepare it for use. See page on 86 for detail. 96 • Service Mode SAM4S ER-230EJ Manual...
  • Page 97: Program Backup And Load

    The ER-230EJ will write the program files to the folder: ER-230EJ\STORENAME\PGMBACK In the example below, the store name is “SAM4S”. 6. After a short pause, the register will display confirmation of the successful backup with the message “SUCCESS !”. Below is an Explorer view of the backed up files.
  • Page 98: Saving Reports To An Usb Memory

    “CLK02332” represents a Clerk report taken at 23:32 (in a 24-hour time format.) In this manner, multiple reports backed up at different times in the same day will collect in the same “date” folder. 98 • Service Mode SAM4S ER-230EJ Manual...
  • Page 99: Load/Save Receipt Images

    Note that after loading the images, you must set “LOGO (Print preamble image / Print postamble image)” of the “Options Programming” in the “Program Mode ” to activate the image printing. Preparing a Graphic Logo Bitmap for an ER-230EJ See page on 90 for detail. Service Mode • 99 SAM4S ER-230EJ Manual...
  • Page 100 9. From the Service Mode menu, select “7.PROGRAM BACKUP”. 10. From the PROGRAM BACKUP menu select “2.USB”. 11. From the USB menu select “5.IMAGE LOAD”. 12. The message “SUCCESS !” will display on the LCD. 100 • Service Mode SAM4S ER-230EJ Manual...
  • Page 101: Program Mode

    Mode. It is possible to set all options in Program Mode and you could see all setting values by printing it out. Program Mode • 101 SAM4S ER-230EJ Manual...
  • Page 102: Descriptor Programming Methods

    To use BACK and program the descriptor "APPLE" type: SKIP SKIP SKIP BACK SKIP SKIP To program the descriptor "Apple" type: SKIP SKIP SKIP SKIP SKIP NOTE: Use the CAPSkey to toggle between upper and lower case descriptor options. 102 • Program Mode SAM4S ER-230EJ Manual...
  • Page 103 NOTE: Use the DOUBLE to toggle to between double and normal size descriptor options. Keyboard Overlay DOUBLE FEED EXIT CAPS SKIP BACK STUV WXYZ € SUBTOTAL % - “ ? ! CASH SP * + @ : , & . ( - ) Program Mode • 103 SAM4S ER-230EJ Manual...
  • Page 104: Descriptor Code Method

    3. Press CASH when the descriptor is complete. Program Example To program the descriptor "APPLE", type: [065] [080] [080] [076] [069] [CASH] For DOUBLE (wide) characters enter 999 after the descriptor code. For example: A = [999] [065] [CASH] 104 • Program Mode SAM4S ER-230EJ Manual...
  • Page 105 SPACE Code Char. Code < Char. Code > Char. Code Char. Code Char. Code Char. Code Char. Code Char. Code BACK SPACE DOUBLE Char. Code Á á Ñ ñ Ã ã Char. Code Program Mode • 105 SAM4S ER-230EJ Manual...
  • Page 106: Program Mode Menu

    CASH key to confirm. PROGRAM MODE 1. PLU 2. GROUP 3. FUNCTION KEY 4. OPTIONS 5. EMPLOYEE 6. TIME 7. TAXES 8. MESSAGES 9. MIX & MATCH 10. PGM SCAN 106 • Program Mode SAM4S ER-230EJ Manual...
  • Page 107: Plu Programming

    CLEAR key to finalize and return to the previous screen. Add/change Range PLU 2. From the ADD/CHANGE screen, Press 2 and CASH to select RANGE PLU. The PLU NUMBER screen displays: ENTER FROM PLU # Program Mode • 107 SAM4S ER-230EJ Manual...
  • Page 108: Plu Options - Reference Information

    TAXable BY TAX4 GROUP #1 0-99 For each of three group assignments, enter a group where GROUP #2 this PLU's sales will accumulate. The number of groups GROUP #3 available is determined by memory allocation. 108 • Program Mode SAM4S ER-230EJ Manual...
  • Page 109 PRICE CHANGE Y or N Select Y to change price on this PLU. ITEM ALLOW Y or N Select Y to allow Discounts on this PLU. DISCOUNTS Program Mode • 109 SAM4S ER-230EJ Manual...
  • Page 110 PLU, enter the PLU # you wish to link with the 10-key pad. Enter 0 for no link. QTY/MODIFIER1 0-99.99 Enter quantity modifier count. QTY/MODIFIER2 MINIMUM STOCK 0-9999.99 Enter Minimum Stock amount. 110 • Program Mode SAM4S ER-230EJ Manual...
  • Page 111: Delete Plu

    3. Enter the number of TO PLU# in the range you wish to delete. ENTER TO PLU # 4. Press CASH to delete the PLU. The DELETE message will print. 5. Continue to delete another PLUS or press CLEAR key until return to PROGRAM MODE menu. Program Mode • 111 SAM4S ER-230EJ Manual...
  • Page 112: Plu Stock

    For example, type 1 0 0 0 to enter ten units of inventory. 8. To program a additional PLUs repeat step 3 or press CLEAR key to finalize. 112 • Program Mode SAM4S ER-230EJ Manual...
  • Page 113: Nlu Code# Program

    3. The current PLU code number displays. Type the new PLU code number you wish to use for this NLU key, press CASH. 4. The NLU CODE PROGRAM screen returns. Continue from step 1 to program additional NLU keys, or press CLEAR to exit. Program Mode • 113 SAM4S ER-230EJ Manual...
  • Page 114: Group Programming

    4. Press the key for YES and the key for NO. Press CLEAR to return to the GROUP PROGRAMMING screen. Continue to program groups as necessary. Press CLEAR to return to the PROGRAM MODE screen. 114 • Program Mode SAM4S ER-230EJ Manual...
  • Page 115 Select Y if you wish items reporting to this group to print in red on the kitchen printer. (Note, the kitchen printer must have red/black printing capability, and this option does not apply to the register receipt printer.) Program Mode • 115 SAM4S ER-230EJ Manual...
  • Page 116: Function Key Programming

    7. From the YES/No type option screen, Press the key for YES and the key for NO. Press the CASH to confirm the option value. 8. Press CLEAR at anytime to return to the FUNCTION KEY menu without saving changes. 116 • Program Mode SAM4S ER-230EJ Manual...
  • Page 117 # MUST MATCH exact number of digits selected in the MAX DIGIT flag MAX DIGIT below. MAX DIGIT (0-8) Enter the maximum number of digits for non-add number entry. Zero (0) means no limit. Program Mode • 117 SAM4S ER-230EJ Manual...
  • Page 118 (tax the net amount). TAXable BY TAX4 ALLOW ONLY ONE Y or N If Y, you can enter only a single coupon and you must TIME SUBTOTAL press the SUBTOTAL key before the coupon entry. ENTRY 118 • Program Mode SAM4S ER-230EJ Manual...
  • Page 119: Add Check

    EXEMPT TAX 2 EXEMPT TAX 3 EXEMPT TAX 4 COMPULSORY Y or N Choose Y to enforce validation if an optional printer with VALIDATION validation capability is connected to a serial port. Program Mode • 119 SAM4S ER-230EJ Manual...
  • Page 120: Cancel

    Select Y to exempt the appropriate tax automatically when finalized with this key. COMPULSORY Y or N Choose Y to enforce validation if an optional printer with VALIDATION validation capability is connected to a serial port. 120 • Program Mode SAM4S ER-230EJ Manual...
  • Page 121: Charge 1-8

    Select Y to exempt the appropriate tax automatically when – TAX4 finalized with this key. COMPULSORY Y or N Choose Y to enforce validation if an optional printer with VALIDATION validation capability is connected to a serial port. Program Mode • 121 SAM4S ER-230EJ Manual...
  • Page 122: Cheque

    EXEMPT TAX 2 EXEMPT TAX 3 EXEMPT TAX 4 COMPULSORY Y or N Choose Y to enforce validation if an optional printer with VALIDATION validation capability is connected to a serial port. 122 • Program Mode SAM4S ER-230EJ Manual...
  • Page 123: Currency Conversion 1-4

    See the examples. DECIMAL 0 - 4 Enter a number from 0 to 4 to indicate the decimal position PLACE of the exchange rate. Count the decimal position from the right. See the examples below. Program Mode • 123 SAM4S ER-230EJ Manual...
  • Page 124: Error Correct

    RECEIPT Y or N PREVENT ZERO Select Y if you do not want register zero price items. PRICE SALE ALTERNATIVE Choose price level to use if PLU price is zero. ZERO PRICE LEVLE 124 • Program Mode SAM4S ER-230EJ Manual...
  • Page 125: Return

    #14 is the leftmost digit.) VALUE OF Enter the value you wish to be added in the digit position AFFECTED selected. For example, if you wish to affect PLU digit #4 Program Mode • 125 SAM4S ER-230EJ Manual...
  • Page 126: Paid Out 1-3

    If an item is taxable and you wish to remove taxes and a TAX1 cost of the item when using the PROMO key, set the TAXABLE BY taxable status for the appropriate tax to Y. TAX2 TAXABLE BY TAX3 TAXABLE BY TAX4 126 • Program Mode SAM4S ER-230EJ Manual...
  • Page 127: Recd On Acct 1-3

    SUBTOTAL Key Program Notes Option Entry Description DESC Alpha You can program a unique descriptor. The default descriptor numeric is SUBTOTAL. character KEY DISABLE Y or N Select Y to disable this function. Program Mode • 127 SAM4S ER-230EJ Manual...
  • Page 128: Tax Exempt

    REGISTER MODE. When selected, the function is CONTROL allowed only in the MANAGER MODE. COMPULSORY Y or N Choose Y to enforce validation if an optional printer with VALIDATION validation capability is connected to a serial port. 128 • Program Mode SAM4S ER-230EJ Manual...
  • Page 129: Waste

    REGISTER MODE. When selected, the function is CONTROL allowed only in the MANAGER MODE. COMPULSORY Y or N Choose Y to enforce validation if an optional printer with VALIDATION validation capability is connected to a serial port. Program Mode • 129 SAM4S ER-230EJ Manual...
  • Page 130: Alpha Text

    Select Y to disable this function. UNDER Y or N Select Y if you do not want the operator use this function in MANAGER REGISTER MODE. When selected, the function is CONTROL allowed only in the MANAGER MODE. 130 • Program Mode SAM4S ER-230EJ Manual...
  • Page 131: Macro Key Programming

    NOTE: PAGE , PAGE , keys are to move menu to menu in X, Z, P, S mode so the Macro Key need to be other places than those(PAGE ,PAGE , , ). Program Mode • 131 SAM4S ER-230EJ Manual...
  • Page 132: Options Programming

    CASH key to confirm. 5. Select PRINT DATE option. PRINT DATE 6. Press the key for YES and the key for NO. Press the CASH to confirm the option value and return option screen. 132 • Program Mode SAM4S ER-230EJ Manual...
  • Page 133: System Options

    GLOBAL ENTRY 0-14 Enter a digit to determine the number of numeric LIMIT digits that can be entered for any register function. (0-14) Enter 0 for no limit. Program Mode • 133 SAM4S ER-230EJ Manual...
  • Page 134 Y or N Select Y if you wish to control zero transactions ONLY (when cash is removed from the drawer). When selected mode position must be in the Manager mode to finalize the transaction. 134 • Program Mode SAM4S ER-230EJ Manual...
  • Page 135 Choose ADD(+), SUB(-) or REPLACE to BY PC/SD/USB determine whether the quantity of inventory you SUB(-) enter in the PLU stock program adds to existing REPLACE inventory quantity, or whether it replaces the current inventory quantity. Program Mode • 135 SAM4S ER-230EJ Manual...
  • Page 136 If you wish to use mode password, you must program a password that you will use to enter X mode, Z mode, PROGRAM(P) mode and SERVICE(S) mode. The password may be up to 6 digits. 136 • Program Mode SAM4S ER-230EJ Manual...
  • Page 137: Print Options

    Y or N If you hand-write credit card slips, you may find it WITHOUT TAX useful to print the merchandise subtotal. Select Y if you wish to print the subtotal without tax on the receipt. Program Mode • 137 SAM4S ER-230EJ Manual...
  • Page 138: Report Options

    Declaration. DISABLE X REPORT Y or N Select Y to disable X reports. OPEN DRAWER WHEN Y or N Select N to stop the drawer from opening when REPORTS RUN reports are run. 138 • Program Mode SAM4S ER-230EJ Manual...
  • Page 139 Select N to remove the AUDACTION total from the ON FINANCIAL financial and clerk reports. REPORT PRINT ON FIN RPT Y or N Select Y to print the average items per customer AVG ITEM/CUST (PLU sales counter/Net sales counter). Program Mode • 139 SAM4S ER-230EJ Manual...
  • Page 140 When N, the operator is not allowed to clear (Z) REPORT stock. PRINT WHEN Y or N Choose N if you would like to suppress register POLLING REPORTS printing when reports are polled. 140 • Program Mode SAM4S ER-230EJ Manual...
  • Page 141 Option Entry Description PRINT TRAIN TOTAL Y or N Select Y if you wish to print train total on Financial IN FINANCIAL Report. REPORT Program Mode • 141 SAM4S ER-230EJ Manual...
  • Page 142: Tax Options

    Select Y to print input amount by Euro on the receipt. INPUT AMT PRT EURO AMOUNT Y or N Select Y to print change amount by Euro. CHANGE BASE CURRENCY HOME Choose base currency Home or Euro. EURO 142 • Program Mode SAM4S ER-230EJ Manual...
  • Page 143: Rounding Options

    PRINT POSTAMBLE Y or N Choose whether to print the POST-GRAPHIC LOGO IMG IN RCPT on the receipt. PREAMBLE IMAGE 0-20 Choose pre- image no to print on the receipt. NO. ON RCPT Program Mode • 143 SAM4S ER-230EJ Manual...
  • Page 144: Kitchen Printer Options

    Select Y to print total amount of PLU on kitchen PLU ON KP printer. KP START NO. 6 DIGIT If you wish to modify, the KP start number can be programed up to 6 digits. 144 • Program Mode SAM4S ER-230EJ Manual...
  • Page 145: Barcode Options

    OLD: Prints electronic journal from highest consecutive number to lowest. E.J PORT (0-2) Choose a port for a remote printer to print electronic journal reports instead of the register printer. Program Mode • 145 SAM4S ER-230EJ Manual...
  • Page 146: Train Mode Options

    The password may be up to 6 digits. PRT TRAIN CLERK Y or N Select N if you do not wish to print a message of train START/END MESSAGE clerk start or end. 146 • Program Mode SAM4S ER-230EJ Manual...
  • Page 147: Employee Programming

    If Y, you can use P mode. ALLOW S MODE Y or N If Y, you can use S mode. ALLOW VOID Y or N If Y, you can use VOID mode. MODE Program Mode • 147 SAM4S ER-230EJ Manual...
  • Page 148: Time

    4. From the YES/No type option screen, Press the key for YES and the key for NO. Press the CASH to confirm the option value. 5. If you terminate Time Schedule program, press CLEAR key. 148 • Program Mode SAM4S ER-230EJ Manual...
  • Page 149: Taxes Programming

    Enter the percentage rate for the sales tax. For example if the tax is 6 percent, enter 6000. Press CASH to set the rate. 6. Continue to program additional taxes or press CLEAR to return to the PROGRAM MODE screen. Program Mode • 149 SAM4S ER-230EJ Manual...
  • Page 150: Programming A Vat (Value Added Tax)

    Enter the percentage rate for the sales tax. For example if the tax is 6 percent, enter 6000. Press CASH to set the rate. 6. Continue to program additional taxes or press CLEAR to return to the PROGRAM MODE screen. 150 • Program Mode SAM4S ER-230EJ Manual...
  • Page 151: Programming A Canadian Gst

    6. At the GST IS BY TAX1 field, if the GST is taxable by rate1 (tax on tax) by pressing the key and the key, the pressing the CASH key 7. Continue to program additional taxes or press CLEAR to return to the PROGRAM MODE screen. Program Mode • 151 SAM4S ER-230EJ Manual...
  • Page 152: Messages

    2. Press the key and the key to select menu and press the CASH key to confirm. Select the Postamble line you wish to program. 3. Continue to program additional Postamble or press CLEAR. 152 • Program Mode SAM4S ER-230EJ Manual...
  • Page 153: Financial Report

    Select the Financial Report line you wish to program. 3. After you have completed typing the descriptor, press CASH to accept the new message. 4. Continue to program additional Report message or press CLEAR to return to the PROGRAM MODE screen. Program Mode • 153 SAM4S ER-230EJ Manual...
  • Page 154: Mix & Match Program

    5. At the AMOUNT field, enter the amount of the discount. 6. Press the CASH key to view the MIX & MATCH PGM screen or press the CLEAR to exit. 154 • Program Mode SAM4S ER-230EJ Manual...
  • Page 155: Program Scans

    7. TAX 8. MESSAGES 9. MIX & MATCH 10. NLU CODE# 11. MACRO 2. Press the key and the key to select menu and press the CASH key to confirm. Select the PGM SCAN. Program Mode • 155 SAM4S ER-230EJ Manual...
  • Page 157: Sample Reports

    Total exempted XMPT4 SALES £7.50 sales for each tax ITEM DISC. -0.48 SALE DISC. Total and count for -5.22 each % function key SALE SURCH. (i.e. discounts & £3.23 coupons) Continued . . . Sample Reports • 157 SAM4S ER-230EJ Manual...
  • Page 158 R/A 2 £0.00 R/A 3 £0.00 Total and count for P/O 1 each type R/A -140.00 (received on P/O 2 account) and P/O £0.00 (paid out) key P/O 3 £0.00 Continued . . . 158 • Sample Reports SAM4S ER-230EJ Manual...
  • Page 159 CHG5 DEC AMT £0.00 OVER/SHORT £0.00 CHG6-IN-D £13.09 CHG6 DEC AMT £0.00 OVER/SHORT £0.00 CHG7-IN-D £0.00 CHG7 DEC AMT £0.00 OVER/SHORT £0.00 CHG8-IN-D £3.04 CHG8 DEC AMT £0.00 OVER/SHORT £0.00 Continued . . . Sample Reports • 159 SAM4S ER-230EJ Manual...
  • Page 160 TRAIN TTL transactions and £62.59 total activity in MIX & MATCH Mix & Match Training Mode Discounts applied £0.00 AVG ITEM/CUST 7.29 AVG £/CUST £10.81 ******************************** GRAND £375.63 CLERK 01 000209 00000 Grand total 160 • Sample Reports SAM4S ER-230EJ Manual...
  • Page 161: Time

    65.39% period 14:00-15:00 Percentage of total SALES AMT £97.33 sales SALES RATE 34.61% ******************************* Number of TOTAL CNT Transactions all TOTAL AMT £281.18 periods CLERK 01 000209 00000 Net sales in all periods Sample Reports • 161 SAM4S ER-230EJ Manual...
  • Page 162: Plu

    -20.00 SALES RATE -7.44% PLU#33 NAILS CNT 15.55 £24.72 SALES RATE 9.20% Total activity for all ******************************* PLUs TOTAL CNT 189.56 TOTAL AMT £268.60 Total sales for all CLERK 01 000209 00000 PLUs 162 • Sample Reports SAM4S ER-230EJ Manual...
  • Page 163: Clerk

    DRWR TTL £43.22 ------------------------------- ANNA NET SALE £78.75 DRWR TTL £67.03 ------------------------------- LAURA NET SALE £0.00 DRWR TTL £18.64 ------------------------------- PEGGY ------------------------------- MOLLY NET SALE £2.06 DRWR TTL -22.01 ------------------------------- CLERK 01 000209 00000 Sample Reports • 163 SAM4S ER-230EJ Manual...
  • Page 164: Individual Clerk

    SALES AMT £44.11 #9: STORE MDSE 77.56 SALES AMT £74.58 ******************************** Number of items TOTAL CNT 189.56 sold in all groups TOTAL AMT £268.60 Net sales for all CLERK 01 000209 00000 groups 164 • Sample Reports SAM4S ER-230EJ Manual...
  • Page 165: Day

    23/11/2015 MON 13:32 REPORT 00001 ------------------------------- ALL PLU STOCK PLU number PLU Descriptor PLU#1 HAMBURGER Current inventory PLU#2 count DBL BURGER PLU#7 ROAST 25.96 PLU#28 UNLEADED 1488.47 PLU#33 NAILS 161.25 CLERK 01 000209 00000 Sample Reports • 165 SAM4S ER-230EJ Manual...
  • Page 166: Drawer Totals

    Cash in drawer total CHEQUE-IN-D £0.00 CHG1-IN-D £0.00 Cheque in drawer CHG2-IN-D £0.00 total CHG3-IN-D £0.00 CHG4-IN-D £0.00 Charge (1-8) in CHG5-IN-D £0.00 drawer total CHG6-IN-D £0.00 CHG7-IN-D £0.00 CHG8-IN-D £0.00 CLERK 01 000209 00000 166 • Sample Reports SAM4S ER-230EJ Manual...
  • Page 167: Balancing Formulas

    £ Discounts Credit Tax 1 £ Credit Tax 2 £ Credit Tax 3 £ Credit Tax 4 £ Merchandise Return £ Void mode Total £ Mix & Match Total £ Gross Sales £ Sample Reports • 167 SAM4S ER-230EJ Manual...
  • Page 169: Glossary

    When a kitchen printer, or requisition system is used, the merchant may wish to force the entry of a condiment or instruction for specific items. If compulsory condiment status is set for a specific PLU, then a condiment PLU must follow the entry of the item. Glossary • 169 SAM4S ER-230EJ Manual...
  • Page 170 Like some of the more expensive POS systems, the SAM4S ER-230EJ has the capability of storing a sales journal in memory. The electronic journal can be reviewed and discarded, saved to an SD card or polled by a PC for archival.
  • Page 171 For example, you may require more or less clerk memory, PLUs, or electronic journal memory. Memory allocation allows you to maximize the features you need while minimizing the features you do not need. Glossary • 171 SAM4S ER-230EJ Manual...
  • Page 172 Override is an operation used to bypass a programmed price or entry limit (HALO). Over-Tendering/Under-Tendering When a payment is made less than the amount due, it is called an under-tender. After an under-tender, the register calculates and displays the remaining balance for the sale. 172 • Glossary SAM4S ER-230EJ Manual...
  • Page 173 The SAM4S ER-230EJ allows a preamble message of up to six lines, each with up to 32-characters, to be printed at the top of each receipt. A postamble of up to 6-lines of 32-characters can also be printed at the bottom of the receipt.
  • Page 174 Tax shift keys are used to reverse the tax status of a PLU entry. Tender A tender is the register operation in which the amount of the payment is entered. If the tender exceeds the amount due, the sale is finalized and change due is displayed. 174 • Glossary SAM4S ER-230EJ Manual...
  • Page 175 A void operation will erase a previous item entry. It must be used inside of a sale only. X & Z Reports X (eXamine) reads reports without resetting and Z (Zero) reads and resets your sales totals. Glossary • 175 SAM4S ER-230EJ Manual...
  • Page 176 Manual Revision Record Edition Date published Revision Contents V1.0 12-09-2015 Initial Publication Manual Revision Record • 176 SAM4S ER-230EJ Manual...

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