Sam4s ER-285M Operator's Manual

Sam4s ER-285M Operator's Manual

Electronic cash register
Table of Contents

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ER-285M Electronic Cash Register
Operator's and

Programming Manual

For Fast Startup,
See the "Quick Start Guide" on Page 13
©2007, CRS, Inc.
All specifications are subject to change without notice.
M-ER285M Manual Version 1.4

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Summary of Contents for Sam4s ER-285M

  • Page 1: Programming Manual

    ER-285M Electronic Cash Register Operator's and Programming Manual For Fast Startup, See the “Quick Start Guide” on Page 13 ©2007, CRS, Inc. All specifications are subject to change without notice. M-ER285M Manual Version 1.4...
  • Page 2 CRS, Inc. Limited Warranty and Disclaimers of Warranty This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in its entirety before attempting to install, use or program the product(s). Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, the product or any of the products to which this manual applies.
  • Page 3: Safety Precautions

    Precaution Statements Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. Safety Precautions 1. Be sure that all built-in protective devices are 6. Do not remove original insulation, especially near replaced.
  • Page 4 Servicing Precautions WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precautions. WARNING: An electrolytic capacitor installed with the wrong polarity might explode. 5. Check the insulation between the blades of the AC 1.
  • Page 5: Safe Operation

    Safe Operation • Do not locate your SAM4s ECR in a damp or wet environment. Avoid high humidity, direct sunlight and temperature extremes. • Always plug your ECR into a grounded three-prong outlet. Never use two-prong adaptors or ungrounded outlets.
  • Page 7: Table Of Contents

    Electronic Journal Reports ..................38 Cash Declaration........................39 Sample Reports Financial ..........................41 Time............................45 PLU............................46 Clerk ............................47 Individual Clerk........................48 Groups ............................. 49 Stock ............................50 Open Check ..........................51 Contents • 7 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 8 Totaling a Cash Sale ....................84 Totaling a Check Sale....................84 Tendering a Cash Sale ....................85 Tendering a Check Sale.....................85 Totaling a Charge Sale ....................86 Tendering a Charge Sale ...................87 Check Cashing......................88 Split Tender .......................89 8 • Contents SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 9 Program 450 - PLU Mix & Match Programming............ 137 System Option Programming....................138 System Option Table ....................139 Print Option Programming ....................143 Print Option Table ....................144 Function Key Programming ....................147 Contents • 9 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 10 Message Programming ....................184 NLU Code Number Programming ................190 Cash-In-Drawer Limit Programming ..............191 Check Change Limit Programming .................192 Date and Time Programming...................193 Scale Tare Weight Programming ................194 Machine Number Programming ................195 10 • Contents SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 11 Issue Local Total ..................... 208 Issue Transaction..................... 209 Issue Batch Status....................209 Dial In Load/Dial Out Load ..................210 Required ECR Programs......................210 Local Transaction Report Key....................210 Index Manual Revision Record Contents • 11 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 12 12 • Contents SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 13: Quick Start Guide

    This manual also contains instructions for higher-level options and features that are available for the ER-285M. Among many options, you can add or relocate function keys on the keyboard, or you can connect POS peripherals including a DataTran integrated payment appliance.
  • Page 14: Basic Features And Functions

    • 18 character programmable descriptors for PLUs and functions. • Up to 99 PLU Group totals. • Up to 99 clerks with separate report totals. 14 • Quick Start Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 15: Display

    Display The ER-285M is equipped with a liquid crystal screen, allowing you to view up to 2 lines of information with up to 16 characters per line. The display is backlit for easy viewing in all light conditions. When the control lock is in the OFF position, the register cannot be operated. When the control lock is in the REG, VOID, X, Z, PGM positions, the appropriate messages are displayed.
  • Page 16: Default Keyboard

    Default Keyboard Note: The overlay depicted here is not actual size. See your SAM4s dealer for actual size overlays and key sheets. PAPER RECEIPT #/NS CLERK FEED ON/OFF RETURN VOID CANCEL CHARGE 2 SHIFT CLEAR X/TIME CHARGE CHECK SUB TOTAL...
  • Page 17: Quick Start Step #1: Unpacking

    (Be sure to remove any paper with glue residue.) Place the paper roll in the paper holder so that the paper will feed from the bottom of the roll. Quick Start Guide • 17 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 18 Paper Slot Automatically 4. Close the paper lever. Feed the paper several inches and pass it through the paper slot on the printer cover. Replace the printer cover. 18 • Quick Start Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 19 Wind the paper two or three turns around the spool shaft and install the spool in the mount. (Print option #31 must be set to allow journal printing. See “Print Option Programming” on page 143.) Quick Start Guide • 19 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 20 1. Open the paper lever and open the cap of the printer. 2. Remove the jammed paper. NOTE: Be careful not to get burned – The print head is hot! NOTE: Be careful: The tear bar is sharp! 20 • Quick Start Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 21: Quick Start Step #3: Memory All Clear

    SAM4s ER-285M. CAUTION: The procedures described in this area are security sensitive. Clearing the ER-285M Series memory will reset programming, totals and counters. Do not share this information with unauthorized users and distribute the special SERVICE-Mode key only to those you may want to perform these functions.
  • Page 22: Quick Start Step #4: Basic Programming

    Programming the Date and Time Use this program to set the clock and calendar on your ER-285M. The date changes automatically. After initial setting, time changing is usually required only for beginning and ending daylight savings time.
  • Page 23: Programming The Sales Tax Rate

    Merchants are responsible for accurate tax collection. If the cash register is not calculating tax accurately, or if you cannot program your tax properly from the information in this manual, contact your local SAM4s dealer for assistance. Quick Start Guide • 23...
  • Page 24 The rates you have entered will display and print on the printer: DATE 03/09/2007 FRI TIME 01:32 ******* TAX PROGRAMMING ******* -------------------------------- TAX1 ADD-ON AT 6.000% TAX2 ADD-ON AT 7.500% CLERK 1 000046 00000 24 • Quick Start Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 25: Programming Plu Tax & Preset Status

    PLUs have considerable additional programmability. See “PLU Programming” on page 127 of the “Program Mode Reference Guide” chapter of this manual if you need to set other PLU options. Quick Start Guide • 25 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 26 5. Repeat steps 3 and 4 for each PLU you wish to program. 6. Press the CASH/TEND key to end programming. The tax status you have entered will display and print on the printer. CASH/ TEND 26 • Quick Start Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 27: Setting A Plu Preset Price Or An Open Plu Entry Limit

    HALO of $50.00 if the highest price item in sold in a category is $50.00. If the operator inadvertently enters $500.00, the register will not accept the entry and display an error message. Quick Start Guide • 27 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 28 4. If the PLU is open, enter a HALO of up to 7 digits. If the PLU is preset, enter a preset price. X/TIME Price/HALO 5. To program additional PLUs, repeat from step 3, or press the CASH key to finalize the program. CASH 28 • Quick Start Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 29: Setting A Plu Descriptor

    #3. Enter up to 18 X/TIME three-character codes 3. To program additional PLUs, repeat from step 3, or press the CASH key to finalize the program. CASH Quick Start Guide • 29 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 30 CHAR € " & CODE CHAR CODE CHAR < CODE CHAR > CODE CHAR CODE CHAR CODE CHAR CODE CHAR CODE CHAR CODE CHAR BACK SPACE Double CODE 30 • Quick Start Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 31: Quick Start Step #5: Basic Operations

    Quick Start Step #5: Basic Operations Clerk Sign-On You must sign on a clerk to operate the register. The default ER-285M will allow 15 different clerks to sign on and operate the register, using the clerk code numbers 1 through 15.
  • Page 32: Registering Items

    5. Enter an amount on the ten key-pad. Do not use the decimal key. For example, for $1.99, enter: 6. Press a PLU key. For example, press PLU 2: 32 • Quick Start Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 33: Totaling A Cash Sale

    00001 4. Press CASH/TEND: CASH/ TEND 5. The display will read “CHANGE”, the drawer will open and the receipt will print as in the example on the right. Quick Start Guide • 33 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 34: Tendering A Check Sale

    4. The display will read “CHARGE1”, the drawer will open and the receipt will print as in the example on the right. Note: Charge tendering is not allowed without changing the Charge key options. 34 • Quick Start Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 35: Register Reports

    Registers programmed with pop-up clerks must be signed on in the REG control lock position prior to taking reports. Register Reports • 35 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 36: X2/Z2 Reports: Period-To-Date Reports

    At the end of the period, in this case a week, the periodic totals are reset and the register is ready for a new period. Each user can choose how to use the periodic report, for weekly, monthly, or yearly analysis. 36 • Register Reports SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 37: Running A Report - General Instructions

    13-SUBTOTAL # – PLU – # – PLU From/To PLU 213-SUBTOTAL # – PLU – # – PLU 14-SUBTOTAL # –PLU – # – PLU From/To Stock 111-SUBTOTAL Drawer Total Register Reports • 37 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 38: Electronic Journal Reports

    308 -SUBTOTAL No Sale Print EJ 309 –SUBTOTAL Cancel 401-499 SUBTOTAL PRINT EJ 401 – 99 By Clerk (depends on #of Clerks allocated)- EJ Reset 399- SUBTOTAL (No Print) 38 • Register Reports SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 39: Cash Declaration

    $0.00 3. Enter the total of cash. CLERK 1 NO.000001 00000 CASH 4. Enter the total of checks. CHECK 5. Press the CASH key to total the declaration. CASH Register Reports • 39 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 40 40 • Register Reports SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 41: Sample Reports

    Total sales for each TAKEOUT TTL type of destination $40.77 DRTHRU TTL $3.04 Total and count for ITEM DISC. each % function key -0.48 (i.e. discounts & CONTINUED . . . coupons) Sample Reports • 41 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 42 $0.00 Total and count for P/O 1 each type R/A -140.00 (received on P/O 2 account) and P/O (paid out) key. $0.00 P/O 3 $0.00 CONTINUED . . . 42 • Sample Reports SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 43 CHG7 SALES $0.00 Total for each CHG8 SALES foreign currency in $3.04 drawer. FOREIGN 1 0.00 FOREIGN 2 0.00 FOREIGN 3 0.00 FOREIGN 4 0.00 CONTINUED . . . Sample Reports • 43 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 44 GRAND $375.63 KELLY 000209 00000 Total and count of mix & match disc. Average number if items per customer, and average dollar sales per customer Grand total 44 • Sample Reports SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 45: Time

    Percentage of total sales SALES AMT $97.33 SALES RATE 34.61% ******************************** Number of TOTAL CNT Transactions all periods TOTAL AMT $281.18 KELLY 000236 00000 Net sales in all periods. Sample Reports • 45 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 46: Plu

    -7.44% PLU#33 NAILS CNT 15.55 $24.72 SALES RATE 9.20% Total activity for all ******************************** PLUs TOTAL CNT 189.56 TOTAL AMT $268.60 KELLY 000213 00000 Total sales for all PLUs. 46 • Sample Reports SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 47: Clerk

    ANNA NET SALE $78.75 DRWR TTL $67.03 -------------------------------- LAURA NET SALE $0.00 DRWR TTL $18.64 -------------------------------- PEGGY -------------------------------- MOLLY NET SALE $2.06 DRWR TTL -22.01 -------------------------------- KELLY 000218 00000 Sample Reports • 47 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 48: Individual Clerk

    -------------------------------- Clerk Name INDIVIDUAL CLERK KELLY Number of NET SALE Transactions $155.23 DRWR TTL $109.81 Net sales for this -------------------------------- clerk KELLY 000218 00000 Drawer total for this clerk 48 • Sample Reports SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 49: Groups

    GROUP : 9 STORE MDSE 77.56 SALES AMT $74.58 Number of items ******************************** sold in all groups. TOTAL CNT 189.56 TOTAL AMT $268.60 KELLY 000237 00000 Net sales for all groups. Sample Reports • 49 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 50: Stock

    00001 -------------------------------- PLU number ALL PLU STOCK PLU Descriptor PLU#1 HAMBURGER Current Stock count PLU#2 DBL BURGER PLU#7 ROAST 25.96 PLU#28 UNLEADED 1488.47 PLU#33 NAILS 161.25 KELLY 000228 00000 50 • Sample Reports SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 51: Open Check

    CHECK : 3 $24.07 MOLLY CHECK : 4 $45.42 KELLY Clerk responsible CHECK : 5 $24.50 for the check. KELLY CHECK : 6 $28.33 KELLY KELLY 000243 00000 Sample Reports • 51 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 52: Balancing Formulas

    Item Coupon Total Item Percent Discount Sale Coupon Amounts Sale Percent Discounts Credit Tax 1 Credit Tax 2 Credit Tax 3 Credit Tax 4 Merchandise Return Void Positon Total Gross Sales 52 • Sample Reports SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 53: Operator Reference Guide

    Once tendering begins, the Cancel function may no longer be used. The CANCEL key corrects the appropriate totals and counters and the Financial report records total of transactions canceled. Operator Reference Guide • 53 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 54 CHECK # key. Use to clear entries made into the 10 key numeric pad or CLEAR X/TIME key before they are printed. Also used to clear error conditions. 54 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 55 $5 into the cash key. Used to return or refund merchandise. Returning an item will RETURN also return any tax that may have been applied. Operator Reference Guide • 55 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 56 Displays subtotal of sale including tax. Must be pressed prior to SUBTOTAL a sale discount or sale surcharge. Tracks the current balance for a guest check or table. TABLE # 56 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 57 WASTE key again to finalize. The WASTE key may be under manager control, requiring the control lock to be in the X position. The WASTE key is not allowed within a sale. Operator Reference Guide • 57 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 58: Clerk Sign-On/Sign-Off

    To sign on a clerk, press the clerk key, enter the clerk code, and then press the clerk key again. CLERK CLERK Clerk Code (up to 6 digits) To sign the clerk off, enter 0 (Zero) and press the clerk key. CLERK 58 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 59: Receipt On And Off

    2. To turn the receipt off, enter 9 9, press the SUBTOTAL key. Enter 1, press CASH. CASH TOTAL 3. To turn the receipt on, enter 9 9, press the SUBTOTAL key. Enter 0, press CASH. CASH TOTAL Operator Reference Guide • 59 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 60: Item Registrations

    Item Registrations All registrations on ER-285M Series are made into open or preset PLUs. • In place of traditional PLU keys, some PLUs are located directly on the keyboard. • When more items or categories are needed than the number of PLUs available on the keyboard, registrations can be into PLUs by entering the PLU code number and pressing the PLU key on the keyboard.
  • Page 61: Keyboard Plu Repeat Entry

    CLERK 1 NO.000011 00001 PLU 1: 3. To register a second item exactly as the first, press the PLU key a second time. For example, press PLU 1: Operator Reference Guide • 61 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 62: Keyboard Plu Multiplication

    2. Enter an amount on the key pad. Do not use the decimal key. For example, for $1.99, enter: 3. Press a PLU key. For example, press PLU 1: 62 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 63: Keyboard Plu Multiplication With Decimal Point

    2. Enter an amount on the key pad. Do not use the decimal key. For example, if the price is $.99 per pound, enter: 3. Press a PLU key. For example, press PLU 1: Operator Reference Guide • 63 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 64: Split Pricing (Keyboard Plu)

    1. Press a single item preset PLU key. (Or enter a price and press a single item open PLU6 $1.29 PLU key.) For example, press PLU 6: TOTAL $1.29 CASH $1.29 CLERK 1 NO.000011 00001 64 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 65: Open Code Entry Plu

    Preset Price Code Entry PLU DATE 03/09/2007 FRI TIME 01:32 1. Enter the PLU number; press the PLU key. For example, enter: PLU1 $1.29 TOTAL $1.29 CASH $1.29 CLERK 1 NO.000011 00001 Operator Reference Guide • 65 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 66: Code Entry Plu Multiplication

    @2.99 enter: PLU3 T1 $11.21 TAX1 $0.67 X/TIME TOTAL $11.88 CASH $11.88 2. Enter the PLU number; press the PLU CLERK 1 NO.000011 00001 key. For example, enter: 66 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 67: Split Pricing Code Entry Plu

    X/TIME key. For example, if the items are priced 3 for $1.00, enter: X/TIME 3. Enter the PLU number; press the PLU key. For example, enter: Operator Reference Guide • 67 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 68: Keyboard Shift

    To Set the Keyboard in Level 1 1. Enter 1, press the KBD SHIFT key. SHIFT To Set the Keyboard in Level 2 2. Enter 2, press the KBD SHIFT key. SHIFT 68 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 69: Modifier Key

    1 will add the digit 1 to the fourth PLU # position, resulting in the registration of PLU #1001. 6. Press another PLU key. In this example press PLU 2 with a price of $1.50. Operator Reference Guide • 69 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 70: Price Level Key

    4. Press another PLU key. In this example press PLU 2 programmed to register PLU #2 with price level 1. Note that the level 1 price is registered. 70 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 71: Promo

    2. Press the PROMO key. The message CLERK 1 NO.000011 00001 "PROMO" displays. PROMO 3. Press PLU 1 again. You cannot enter an item that has not been already registered in this transaction. Operator Reference Guide • 71 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 72: Waste

    ***WASTE*** TOTAL $2.75 2. Enter the item or items that are wasted. CLERK 1 NO.000011 00001 3. Press the WASTE key again to total the wasted items: WASTE 72 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 73: Percent Key Operations

    1. Register the item. 2. Press the %1 key: PLU2 $10.00 -10.000% AMOUNT -1.00 TOTAL $9.00 3. The discount is automatically subtracted. CASH $9.00 CLERK 1 NO.000011 00001 Operator Reference Guide • 73 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 74: Enter A Percent Discount On An Item

    3. Enter the percentage, and then press the CASH $11.50 appropriate discount key. For example, CLERK 1 NO.000011 00001 for 15% enter: 4. The surcharge is automatically added. 74 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 75: Coupon On Sale (Vendor Coupon)

    TOTAL CASH $8.00 3. Enter the amount of the coupon, and then CLERK 1 NO.000011 00001 press the appropriate % key. For example: 4. The coupon is subtracted. Operator Reference Guide • 75 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 76: Coupon On Item (Store Coupon)

    3. Press the PLU key you wish to subtract the coupon from (or enter the PLU number of the PLU you wish to subtract the coupon from and press PLU.) 4. The coupon is automatically subtracted. 76 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 77: Return Merchandise Registrations

    PLU key where CASH -3.17 it was registered originally. CLERK 1 NO.000011 00001 3. Total the sale with CASH, CHECK, or a CHARGE function. Operator Reference Guide • 77 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 78: Voids And Corrections

    $0.14 TOTAL $2.43 3. Enter the price of the first item, and then CASH $2.43 press the PLU key where it was CLERK 1 NO.000011 00001 registered originally. 78 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 79: Cancel

    -3.43 exemptions or any other function. CASH -3.43 CLERK 1 NO.000011 00001 3. All totals and counters are corrected as if the original transaction did not take place. Operator Reference Guide • 79 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 80: No Sale Operations

    $0.18 2. Enter the number you wish to record, for TOTAL $3.17 example enter: CHECK $3.17 CLERK 1 NO.000011 00001 3. Press #/NS: #/NS 4. Press CHECK: CHECK 80 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 81: Received On Account Operations

    4. Enter the charge amount received, press CHARGE1 CHARGE 5. You can continue to itemize receipts, or you can finalize by pressing or selecting the same received on account key. Operator Reference Guide • 81 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 82: Paid Out Operations

    4. Enter the charge amount received, press CHARGE1 CHARGE 5. You can continue to itemize paid outs, or you can finalize by pressing or selecting the same paid out key. 82 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 83: Subtotaling A Sale

    See "System Option Programming" in the "Program Mode Programming" chapter. Separate totals will be maintained on the financial report to detail sales counts and amounts for each key. Operator Reference Guide • 83 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 84: Totaling And Tendering

    2. To total a cash sale, press CHECK: PLU2 $7.96 TOTAL $7.96 CHECK $7.96 CHECK CLERK 1 NO.000011 00001 3. The display will indicate the total amount of the cash sale. 84 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 85: Tendering A Cash Sale

    $14.30 CHECK $20.00 CHANGE $5.70 CHECK CLERK 1 NO.000011 00001 4. The display will indicate the total amount of the check tendered and the change due, if any. Operator Reference Guide • 85 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 86: Totaling A Charge Sale

    1. Register the items you wish to sell. 2. Press one of the charge keys: PLU1 T1 $2.99 PLU1 T1 $2.99 $1.99 CHARGE PLU2 $7.96 TAX1 $0.36 TOTAL $14.30 CHARGE $14.30 CLERK 1 NO.000011 00001 86 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 87: Tendering A Charge Sale

    PLU1 T1 $2.99 the keyboard: $1.99 PLU2 $7.96 CHARGE TAX1 $0.36 TOTAL $14.30 CHARGE $20.00 CHANGE $5.70 CLERK 1 NO.000011 00001 Operator Reference Guide • 87 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 88: Check Cashing

    $20.00 enter: CHECK $20.00 CASH -20.00 CLERK 1 NO.000011 00001 2. Press CHKCASH: CASH 3. The display will indicate the amount of the check and the cash change. 88 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 89: Split Tender

    For example, enter $10.00 and press CHECK: CHECK 5. When the total tendered equals or exceeds the total due, the receipt will print and the transaction is complete. Operator Reference Guide • 89 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 90: Post Tender

    3. The display will indicate the total of the cash sale. 4. Enter the amount of the new tender, Press CASH: CASH 5. The display will indicate the change due. 90 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 91: Currency Conversion

    See "Print Option Programming" in foreign currency tendered and display the "Program Mode $5.17 change due. The change due is Programming" chapter. computed in home currency! Operator Reference Guide • 91 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 92: Overview

    Table Service Restaurant Operations Overview The SAM4s ER-285M can be used to add items or receive payments on guest checks using a manual previous balance, hard check, or soft check system. (Note that you must select hard or soft check posting in memory allocation programming. The default selection is soft.) •...
  • Page 93 The TIP key may be programmed as either a percentage or amount. If programmed as a percentage, tax programming defines whether the percentage is calculated on the net (taxable = no) amount, or the amount after taxes. Operator Reference Guide • 93 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 94: Soft Check

    Note: If a table number entry is required for all guest checks, and checks are assigned by register, the check will be assigned by the register when the table # is entered. 94 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 95 00001 the PRINT CHECK key will automatically service the check: PRINT CHECK The number of times each check has been printed is counted and printed on the check Operator Reference Guide • 95 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 96 3. Pay the balance, as you would normally tender a transaction, with CASH, CHECK, or one of the CHARGE functions. If the tender is greater than the balance due, change is displayed. CASH 96 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 97: Hard Check

    Hard Check Hard check operations require an optional slip printer. See your SAM4s dealer for more information. Opening a Hard Check Receipt Example: 1. Enter the number of the guest check, DATE 01/10/2007 WED TIME 08:33 press the CHECK # key:...
  • Page 98 2. Register the next items you wish to sell. 3. Place a slip in an optional slip printer, the check will print automatically when you press SERVICE: SERVICE 98 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 99 CHECK, or one of the CHARGE TOTAL $54.50 functions. If the tender is greater than CASH $54.50 the balance due, change is displayed. NO.000021 REG 01 KELLY TIME 10:16 CASH Operator Reference Guide • 99 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 100: Clerk Interrupt

    2. Set system option #26 to a value of 1 (clerk interrupt system selected). See "System Option Programming” on page 138. 3. Set clerk codes. See “Program 800 - Secret Code Programming” on page 175. 100 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 101: Clerk Interrupt Operation

    PLU1 T1 $2.99 PLU2 $10.00 printed. TAX1 $0.18 TOTAL $13.17 CASH $20.00 CHANGE $6.83 CLERK 1 000011 00001 Operator Reference Guide • 101 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 102: Scale Operations

    Enter the price per pound on the CLERK 1 NO.000011 00001 key pad. Do not use the decimal key. For example, for $3.00, enter: 4. Press a PLU key. For example, press PLU 1: 102 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 103: Automatic Scale Entry

    Do not use the decimal key. For example, for $3.00, enter: 5. Press a PLU key. For example, press PLU 1: Operator Reference Guide • 103 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 104: Manual Tare Weight Entry

    Do not use the decimal key. For example, for $3.00, enter: 6. Press a PLU key. For example, press PLU 1: 104 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 105: Manual Weight Entry

    • a clerk must be signed on, and • the RS-232C port must be set for PC communication. See “RS-232 Communication Options” on page 115. Operator Reference Guide • 105 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 106 106 • Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 107: Service Mode Reference Guide

    CAUTION: The procedures described in this area are security sensitive. Do not share this information with unauthorized users and distribute the special SERVICE-Mode key only to those you may want to perform these functions. Service Mode Reference Guide • 107 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 108: Clear All Totals

    TOTAL 3. The display reads “CLEAR GRAND TOT.” and register prints a receipt. DATE 03/09/2007 FRI TIME 01:32 ******************************** GRAND TOTAL CLEAR ******************************** CLERK 1 000046 00000 108 • Service Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 109: Clear Plu File

    “EPROM INFO”, displays the current version and prints a receipt. DATE 03/09/2007 FRI TIME 01:32 ER-280 EPROM VERSION : STD 1.0 CHECKSUM : 421BR BOOT/APP : 2292/IF89 Oct 18 2006 CLERK 1 000046 00000 Service Mode Reference Guide • 109 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 110: Memory Allocation

    Memory Allocation The amount of memory in the ER-285M is fixed and has a default allocation, i.e. you can use 2000 PLUs, 15 clerks, 20 groups, etc. A significant amount of standard memory is not allocated, therefore you can easily add to the default quantities of many memory items.
  • Page 111 NOTE: The number of clerks cannot exceed the number of checks allocated. For example, if you wish to allocate 20 clerks, you must also allocate at least 20 checks. Service Mode Reference Guide • 111 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 112: Memory Allocation Scan

    1. Turn the control lock to the S position. 2. To scan the allocated memory, enter 60, press the SUBTOTAL key. TOTAL 3. Press CASH key. CASH 112 • Service Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 113: Function Key Assignment Programming

    Repeat this step to assign another key. Location Key Code 4. Press CASH key to finalize key assignment program. CASH Service Mode Reference Guide • 113 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 114: Function Key Code Chart

    ADD CHECK F/S TEND PRINT CANCEL GUEST PROMO CASH RA 1 CHARGE 1 LEVEL 1 RA 2 CHARGE 2 LEVEL 2 RA 3 CHARGE 3 MACRO 1 SUBTOTAL 114 • Service Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 115: Rs-232 Communication Options

    Baud Rate 9600 BPS 1200 BPS 2400 BPS 4800 BPS 19200 BPS Parity NONE EVEN Data Bits 8 BITS 7 BITS Stop Bits 1 BIT 2 BIT Service Mode Reference Guide • 115 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 116 SRP-350 CITIZEN3550 CITIZEN810 CITIZEN230 EPSON TMT88-2 EPSON U200 EPSON U295 EPSON U300 EPSON U325 EPSON U375 STAR SP-200 STAR SP-298 STAR SP-300 STAR TSP-200 Pole Display EPSON 116 • Service Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 117: Self Tests

    “TEST SD CARD INSERTED”. Press Clear. Card information is printed. Swipe card to test. If successful, “TRK 1 OK 18 SBTL TRK 2 OK” displays. Track data is printed. Service Mode Reference Guide • 117 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 118 118 • Service Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 119: Program Mode Reference Guide

    • Program Scans – Print a record of you register program. • Program Backup and Restore – Back up your program to a SD memory card. Program Mode Reference Guide • 119 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 120: Default Programming

    Default Programming Each SAM4s ECR is ready to use after un-boxing, loading the paper and completing the memory all clear procedure (see “Quick Start Guide” on page 13.) • All keyboard PLUs are nontaxable and preset, with a “0” price and a default status programming of "00000000".
  • Page 121: Descriptor Code Chart

    € " & CODE CHAR CODE CHAR < CODE CHAR > CODE CHAR CODE CHAR CODE CHAR CODE CHAR CODE CHAR CODE CHAR BACK SPACE Double CODE Program Mode Reference Guide • 121 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 122: Initial Clear

    3. Press and hold the key position where the CASH key is located on the default keyboard. Be sure to press the lower key of the two-position CASH/TEND key. (Because the ER-285M keyboard is programmable, your keyboard may have another function in this location. Use this location even if your keyboard has been modified and a different function is in this location.)
  • Page 123: Tax Programming

    Tax Programming The ER-285M Series has the capability to support four separate taxes. Taxes can be calculated as either a straight percentage rate between .001% and 99.999%, or a 60 break point tax table. Each tax may be either an add-on tax (added to the cost of a taxable item), or a value added tax (VAT) that is included in the price of the item.
  • Page 124: Straight Percentage Tax Rate Programming

    6. Press the TAX key. 7. Press the CASH key to end programming. Tax Rate Programming Flowchart CASH Tax Rate Tax# You must enter decimal type (1-4) Info 124 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 125: Tax Table Programming

    9. For each repeat break point, enter the high side from the sale dollar range and press the appropriate TAX key. 10. Press the CASH key to end the tax table program. Program Mode Reference Guide • 125 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 126 10. Enter 1 2 4 (repeat break point), press the TAX key. 11. Enter 1 4 1 (repeat break point), press the TAX key. 12. Press the CASH key to complete the tax program. 126 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 127: Plu Programming

    PLU, so that registration of the first PLU will automatically trigger registration of the linked PLU. • Program 400 - PLU Delete Programming allows you to delete the PLU. • Program 450 - PLU Mix & Match Programming. Program Mode Reference Guide • 127 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 128: Program 100 - Plu Status Programming

    1, just enter 1.) X/TIME 5. To program additional PLUs, repeat from step 3, or press the CASH key to finalize the program. CASH 128 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 129 No = 0 Yes = 2 PLU is taxable by rate 3? No = 0 Yes = 4 PLU is taxable by rate 4? No = 0 Program Mode Reference Guide • 129 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 130: Program 110 - Plu Auto Tare Programming

    Enter 0 to disable automatic tare subtraction. X/TIME 5. Repeat from step 3 to program additional PLUs, or press the CASH key to finalize the program. CASH 130 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 131: Program 150 - Plu Group Assignment

    PLUs sales, i.e. enter 1 0 for group 10 or enter 0 4 for group four. Press the X/TIME key. X/TIME Group (KP) Group Group 5. To program additional PLUs, repeat from step 3, or press the CASH key to finalize the program. Program Mode Reference Guide • 131 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 132: Program 200 - Plu Price/Halo Programming

    If a second price level is allocated, you must enter the price for the second level: X/TIME Price/HALO 5. To program additional PLUs, repeat from step 3, or press the CASH key to finalize the program. CASH 132 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 133: Program 250 - Plu Stock Amount Programming

    4. Enter the stock amount you wish to add (up to six digits), press the X/TIME key. X/TIME Stock Amount 5. To program additional PLUs, repeat from step 3, or press the CASH key to finalize the program. CASH Program Mode Reference Guide • 133 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 134: Program 300 - Plu Description Programming

    Enter up to 18 X/TIME three-character codes 5. To program additional PLUs, repeat from step 3, or press the CASH key to finalize the program. CASH 134 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 135: Program 350 - Plu Link Programming

    15 digits If you want to unlink, 5. To program additional PLUs, repeat from step 3, or press the CASH key to finalize the program. CASH Program Mode Reference Guide • 135 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 136: Program 400 - Plu Delete Programming

    15 digits 4. Press X/TIME key. X/TIME 5. To delete additional PLUs, repeat from step 3, or press the CASH key to finalize the program. CASH 136 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 137: Program 450 - Plu Mix & Match Programming

    “save $5 on any three bottles of wine” can be handled by a mix and match discount. The default ER-285M can accommodate up to 10 different mix and match discounts, the total can be increased to a maximum of 100 through memory allocation. If an item is eligible for a mix and match discount, enter the number of the mix &...
  • Page 138: System Option Programming

    5. Repeat from step 3 for each system option you wish to change. 6. Press the CASH key to end system option programming. System Option Flowchart Repeat for each System Option X/TIME CASH TOTAL TOTAL Option # Status 138 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 139: System Option Table

    Decimal place: (0,1,2,3) default=2 MMDDYY 0(default) Date format is: DDMMYY YYMMDD Round up at 0.005 0(default) Percentage and Tax calculations will: Always round up Always round down = Program Mode Reference Guide • 139 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 140 Allow Swedish round on subtotal? Yes = 4 No = 0 Allow rounding on cash? Yes = 1 No = 0 Allow Z stock report? Yes = 0 No = 2 140 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 141 Yes = 4 No = 0 MSR uses tracks 1 & 2 or tracks 3 & 4? 1 & 2 = 0 3 & 4 = 1 Program Mode Reference Guide • 141 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 142 PLU #3 accesses PLU 5 on level 1, PLU 6 on level 2 and so on until: • PLU #15 accesses PLU 29 on level 1, PLU 30 on level 2 142 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 143: Print Option Programming

    5. Repeat from step 3 for each print option you wish to change. 6. Press the CASH key to end print option programming. Print Option Flowchart Repeat for each Print Option X/TIME CASH TOTAL TOTAL Option # Status Program Mode Reference Guide • 143 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 144: Print Option Table

    Yes = 0 Print Gross total on the X Financial report? No = 1 Yes = 0 Print Gross total on the Z Financial report? No = 2 144 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 145 Print average items per customer on the Financial Yes = 0 report? No = 1 Print average sales per customer on the Financial Yes = 0 report? No = 2 Program Mode Reference Guide • 145 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 146 NOTE 2: Print Option# 14,15,16,17 - If you are using the currency conversion feature, you can select the appropriate symbol for each foreign currency you are accepting. To select a different symbol enter three digit alpha character codes. 146 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 147: Function Key Programming

    In this chapter you will find: • General instructions for programs 80 and 90. • Individual Program 70 option programming for each function key (options vary by function) Program Mode Reference Guide • 147 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 148: Program 80 - Function Key Descriptor

    To program the no sale descriptor use program 80 (Enter 80, press SUBTOTAL) • To program the # key descriptor, use program 81 (enter 81, press SUBTOTAL) 148 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 149: Program 90 - Function Key Halo

    Note: If key is amount, enter 5-digit HALO, or 0 for no HALO. If key is percentage enter the percentage in a five-digit format, without the decimal (XX.XXX). For example: for 10%, enter 10000; for 5.55%, enter 05550; for 99.999%, enter 99999. Program Mode Reference Guide • 149 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 150: Program 70 - Function Key Options - General Instructions

    N6, just enter the value for N6.) Press the function key you wish to program. FUNCTION 4. To program additional function keys, repeat from step 3, or press the CASH key to finalize the program. CASH 150 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 151: Add Check

    Exempt tax 3? Yes = 1 No = 0 Exempt tax 4? Yes = 2 No = 0 Validation is compulsory? Yes = 4 No = 0 Program Mode Reference Guide • 151 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 152: Cancel

    No = 0 Yes = 2 Key is active in X control lock position only? No = 0 Validation is compulsory? Yes = 4 No = 0 152 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 153: Cash

    Exempt tax 3? Yes = 1 No = 0 Exempt tax 4? Yes = 2 No = 0 Validation is compulsory? Yes = 4 No = 0 Program Mode Reference Guide • 153 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 154: Charge 1-8

    Validation compulsory? Yes = 2 No = 0 Send to EFT? Yes = 4 No = 0 EFT Function Credit = 1 Debit = 2 Gift = 3 154 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 155: Check

    Exempt tax 4? Yes = 2 No = 0 Check endorsement compulsory? Yes = 1 No = 0 Validation is compulsory? Yes = 2 No = 0 Program Mode Reference Guide • 155 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 156: Check Cashing

    No = 0 Print time? Yes = 1 No = 0 Print clerk? Yes = 2 No = 0 Print consecutive number? Yes = 4 No = 0 156 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 157: Check

    Check# is automatically assigned by register? Yes = 1 No = 0 PBAL Key is used as Drive thru recall key? Yes = 2 No = 0 Length of Check (0-9) Program Mode Reference Guide • 157 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 158: Currency Conversion

    The US dollar (home currency) is worth 1.3720 Canadian dollars (foreign currency). Exchange Rate Decimal Position The US dollar (home currency) is worth 110.24 Japanese Yen (foreign currency). Exchange Rate Decimal Position 158 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 159: Drive Thru / Eat In / Take Out

    Exempt tax 3? Yes = 4 No = 0 Exempt tax 4? Yes = 1 No = 0 Validation is compulsory? Yes = 2 No = 0 Program Mode Reference Guide • 159 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 160: Error Correct

    No = 0 F/S SUB Options - Program 70 Repeat for another function key CASH TOTAL SUBTOTAL Address OPTION VALUE Key is inactive? Yes = 1 No = 0 160 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 161: F/S Tend

    Food stamp change Cash Is issued in Food stamps Open cash drawer? Yes = 0 No = 1 Validation is compulsory? Yes = 2 No = 0 Program Mode Reference Guide • 161 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 162: Guest

    Options - Program 70 Repeat for another function key LEVEL CASH TOTAL Address OPTION VALUE Print level description at the KP? Yes = 1 No = 0 162 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 163 No = 0 Print non-add on guest check? Yes = 2 No = 0 Enter maximum number of digits for non-add number entry. Zero (0) means no limit. Program Mode Reference Guide • 163 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 164: Return

    No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Validation is compulsory? Yes = 4 No = 0 164 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 165: Modifier 1-5

    Previous balance may be entered at any time? Yes = 1 No = 0 Previous balance required at the start of the sale? Yes = 2 No = 0 Program Mode Reference Guide • 165 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 166: Promo

    No = 0 Key is active in X control lock position only Yes = 2 No = 0 Validation is compulsory? Yes = 4 No = 0 166 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 167: Print Check

    No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Validation is compulsory? Yes = 4 No = 0 Program Mode Reference Guide • 167 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 168: Scale

    Yes = 1 No = 0 Weight symbol for manual entry is: Allow register scaleable items by weight Yes = 4 extension or by price entry? No = 0 168 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 169: Service

    Yes = 0 No = 1 Validation is compulsory? Yes = 2 No = 0 Enter the port number if you are using a hard check system. Program Mode Reference Guide • 169 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 170: Subtotal

    No = 0 Before entering, enter a table number? Yes = 2 No = 0 Print table# at the remote printer? Yes = 4 No = 0 170 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 171: Tare

    Yes = 1 No = 0 Compulsory non-add number before this key is Yes = 2 used? No = 0 Validation is compulsory? Yes = 4 No = 0 Program Mode Reference Guide • 171 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 172: Tip

    Enter Port Number. Enter Zero if validation is not used. Key is inactive? Yes = 1 No = 0 Allow multiple validations? Yes = 2 No = 0 172 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 173: Void

    No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Validation is compulsory? Yes = 4 No = 0 Program Mode Reference Guide • 173 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 174 Allow % key preset override active in X control Yes = 1 lock position only? No = 0 Validation is compulsory? Yes = 2 No = 0 174 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 175: Clerk Programming

    SBTL code, up to 10 digits 5. Repeat from step 3 for each clerk you wish to program. Press the CASH key to finalize the program. CASH Program Mode Reference Guide • 175 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 176: Program 801 - Drawer Assignment & Training Clerk

    Yes = 1 No = 0 SBTL 5. Repeat from step 3 for each clerk you wish to program. Press the CASH key to finalize the program. CASH 176 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 177: Program 810 - Clerk Description Programming

    4. If you are programming using alpha overlay; Type up to 18 SBTL descriptor keys Enter up to 18 SBTL three-character codes 5. Press the CASH key to finalize the program. CASH Program Mode Reference Guide • 177 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 178: Mix & Match Programming

    “save $5 on any three bottles of wine” can be handled by a mix and match discount. The default ER-285M can accommodate up to 10 different mix and match discounts, the total can be increased through memory allocation.
  • Page 179: Program 601 - Price Programming

    4. Enter a price (up to 7 digits); press the SUBTOTAL key. SBTL Price/HALO 5. Repeat from step 3 for each table you wish to program. Press the CASH key to finalize the program. Program Mode Reference Guide • 179 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 180: Program 610 - Mix & Match Description Programming

    If you are programming using alpha overlay; Type up to 18 SBTL descriptor keys Enter up to 18 SBTL three-character codes 4. Press the CASH key to finalize the program. CASH 180 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 181: Group Programming

    None = 0 Activate = 1 Add = 2 TOTAL 5. To program additional groups, repeat from step 3, or press the CASH key to finalize the program. CASH Program Mode Reference Guide • 181 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 182 Enter up to 18 three-character TOTAL codes 5. To program additional groups, repeat from step 3, or press the CASH key to finalize the program. CASH 182 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 183: Miscellaneous Programming

    7. Repeat from step 3 - 5 to program additional macros. Press the CASH key to finalize the program. CASH To Remove a Macro If you wish to remove a keystroke from a macro, replace the current function with the INACTIVE function. Program Mode Reference Guide • 183 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 184: Message Programming

    4. If you are programming using the alpha overlay: Type up to 32 TOTAL descriptor keys Enter up to 32 three-character TOTAL codes 5. Press the CASH key to finalize the program. CASH 184 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 185 4. If you are programming Type up to 18 TOTAL descriptor keys Enter up to 18 three-character TOTAL codes 5. Press the CASH key to finalize the program. CASH Program Mode Reference Guide • 185 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 186 TRAIN TTL CASH-IN-D BAL FORWARD CHECK-IN-D GUESTS FD/S-IN-D P/BAL CHG1-IN-D CHECKS PAID CHG2-IN-D SERVICE NET SALE CHG3-IN-D MIX&MATCH CREDIT TAX1 CHG4-IN-D CREDIT TAX2 CHG5-IN-D CREDIT TAX3 CHG6-IN-D 186 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 187 X/TIME key. X/TIME 4. If you are programming Enter up to 18 three-character TOTAL codes 5. Press the CASH key to finalize the program. CASH Program Mode Reference Guide • 187 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 188 P/O 1 TRAIN TTL DRTHRU TTL P/O 2 BAL FORWARD P/O 3 GUESTS HASH TTL P/BAL CASH-IN-D CHECKS PAID CHECK-IN-D SERVICE FD/S-IN-D NOSALE CREDIT TAX1 CHG1 SALES MIX&MATCH 188 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 189 4. If you are programming using alpha overlay; Type up to 18 TOTAL descriptor keys Enter up to 18 three-character TOTAL codes 5. Press the CASH key to finalize the program. CASH Program Mode Reference Guide • 189 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 190: Nlu Code Number Programming

    NLU key on the keyboard you wish to program, and Press the NLU key again. Same NLU KEY NLU Code 4. Press CASH to finalize the program CASH 190 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 191: Cash-In-Drawer Limit Programming

    3. Enter a cash-in-drawer limit (up to 8 digits or 0 for no limit); press the X/TIME key. Enter the cash X/TIME limit, up to 8 digits 4. Press the CASH key to finalize the program. CASH Program Mode Reference Guide • 191 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 192: Check Change Limit Programming

    3. Enter a cash-in-drawer limit (up to 8 digits or 0 for no limit); press the X/TIME key. Enter the cash X/TIME limit, up to 8 digits 4. Press the CASH key to finalize the program. CASH 192 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 193: Date And Time Programming

    Date and Time Programming Use this program to set the clock and calendar on your ER-285M Series. The date changes automatically. After initial setting, time changing will probably be required only for beginning and ending daylight savings time. Programming the Date and Time 1.
  • Page 194: Scale Tare Weight Programming

    Press the SUBTOTAL key. TOTAL 5. To program additional tare weights, repeat from step 3, or press the CASH key to finalize the program. CASH 194 • Program Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 195: Machine Number Programming

    2. To begin the program, enter 1 6 0 0, press the SUBTOTAL key. TOTAL 1. Enter a machine number (up to 5 digits); press the X/TIME key. X/TIME 4. Press the CASH key to finalize the program. CASH Program Mode Reference Guide • 195 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 196: Program Scans

    Since much time and energy has been invested in the planning and programming of your SAM4s cash register, it is advisable to print a hard copy of the final program for future reference. This copy should be kept in a safe place.
  • Page 197: Program Backup And Restore

    Start Windows Explorer. Select the SD card drive, right click and select Format. (Win XP screen shown; slightly different procedures are used with different operating systems.) Select “Format…” Program Mode Reference Guide • 197 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 198: Saving Reports To An Sd Card

    1. At your PC, create a folder in the root of the SD card named “update”. 2. Copy the update file “ER-280.BIN” to the “update” folder. 3. Place the SD card in the SD port of the ER-285M, located on the right side of the register.
  • Page 199: Integrated Payment Appendix

    1. Turn the control lock to the Z position. 2. Enter 501, press SBTL. 3. The message “WAITING RESP.” displays momentarily, then the message “REPORT MODE” returns. No printing occurs. Integrated Payment Appendix • 199 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 200: Sample Transaction

    10:10 00001 SALE $2.00 ************6301 APP: VITAL8 REF: 41415013334 REC NO : 1 TIP_____________________________ TOTAL___________________________ X___________________________ I AGREE TO PAY ABOVE TOTAL AMOUNT ACCORDING TO CARD ISSUER AGREEMENT 200 • Integrated Payment Appendix SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 201: Sample Debit Transaction

    REF : 708016502304 REC NO : -------------------------------- CLERK 1 NO.000118 00001 Sample Draft 03/21/07 11:16 00002 SALE $1.07 ************6781 APP : TAS217 REF : 708016502304 REC NO : Integrated Payment Appendix • 201 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 202: Gift Card Operations

    The procedure is identical to to sale of gift card, except enter the amount of the addition into a distinct PLU programmed linked to a separate PLU Group set with the gift card add function. 202 • Integrated Payment Appendix SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 203: Sample Receipt

    DATE 07/20/2005 WED TIME 10:10 1 PLU1 $20.00 TOTAL $20.00 GIFT CARD $20.00 SALE $20.00 *******2682 APP: 1789323 REF: 1789323 REC: 1789323 * ORDER# 0166 * EMPLOYEE1 NO.000066 REG 01 Integrated Payment Appendix • 203 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 204: Manual Card Entry

    Sample Draft 5/26/04 10:42 SALE -2.00 ************6301 APP: *7 REF: 00003 REC NO : 3 X___________________________ I AGREE TO PAY ABOVE TOTAL AMOUNT ACCORDING TO CARD ISSUER AGREEMENT 204 • Integrated Payment Appendix SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 205: Void Transaction

    6. Sample Tip Chit: DATE 09/27/2004 MON TIME 10:41 SALE AMOUNT: $426 TIP AMOUNT: $1.50 REF: * REC: 2 EMPLOYEE1 NO.000023 REG 01 Integrated Payment Appendix • 205 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 206: Close Batch

    Local Batch Status Explanations: (From Left to Right) Batch Status C=Closed/O=Open Batch Number Batch Transaction Count Batch Item Count 2.00 Batch Balance Batch Forwarded Transaction Count Batch Forwarded Balance 206 • Integrated Payment Appendix SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 207: Reset Mode Procedures

    TIME 16:15 ** LIST INSTALLED NETWORKS ** List of Installed Networks Software Version VS2 CHK GFT --- VER:4.00 ON ON ON OFF CLERK1 000066 00000 Status of Installed Integrated Payment Appendix • 207 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 208: Clear Current Batch

    This report is added for ease of customer balancing actual totals in the Datatran to the system wide reports. A summary of each kind of credit card and a batch total should match the totals within the ER-285M report before the Settle Batch is attempted. DATE 5/24/2004 WED...
  • Page 209: Issue Transaction

    Local Batch Status Explanations: (From Left to Right) Batch Status C=Closed/O=Open Batch Number Batch Transaction Count Batch Item Count 2.00 Batch Balance Batch Forwarded Transaction Count Batch Forwarded Balance Integrated Payment Appendix • 209 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 210: Dial In Load/Dial Out Load

    Operator ID Alphanumeric AMEX Category or Product Code Alphanumeric Arrival Date Numeric Departure Date Numeric Gratuity Amount Numeric Media Type Numeric Special Program Code Numeric Transaction Date Numeric 210 • Integrated Payment Appendix SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 211 L. Arrival Date: When available, the DataTran will use this field to return the customer’s arrival date entered in each accessed transaction. Formats: “MMDDYY” (“MM” = month, “DD” = day, and “YY” = year). Integrated Payment Appendix • 211 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 212 BB. Original Authorization Amount: When available, the DataTran will use this field to return the original authorization amount of each accessed transaction. Format: -9999999.99 (decimal point required). 212 • Integrated Payment Appendix SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 213: Index

    (function of % key) 56 Check - Function Key Programs 155 Check # - Function Key Programs 157 date printing Check Cash - Function Key Programs 156 print opton #6 144 Index • 213 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 214 Tendering 87 Group Assignment Totaling 86 PLU 131 Mix and Match Programming Guest # - Function Key Programs 162 PLU 137 Modifier - Function Key Programs 165 MODIFIER Key operation 69 214 • Index SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 215 Manual Weight Entry 105 preset Tare Entry 103, 104 status for % Key 174 Scale Tare Weight Programming 194 preset override Self Tests 117 % Key 174 Service - Function Key Programs 169 Index • 215 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 216 Time Programming 193 Time Report 45 Tip - Function Key Programs 172 Validate - Function Key Programs 172 validate tender or total system option #20 140 Value added tax (VAT) 123 216 • Index SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 217: Manual Revision Record

    Added RS232c device function “3” for remote journal ;116. V 1.4 11/27/2007 Added self tests, p117. CRS, Inc. www.crs-usa.com (All specifications are subject to change without notice) ©2007, CRS, Inc. Manual Revision Record • 217 SAM4s ER-285M Operator's and Program Manual v1.4...
  • Page 218 218 • Manual Revision Record SAM4s ER-285M Operator's and Program Manual v1.4...

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