Error Codes; Error Messages - Sartorius Combics CAW1P Operating Instructions Manual

Data Interfaces

Error Messages

Errors are divided into the following:
– Dynamic errors are displayed for the duration of the error with an error code (e.g. inf 01).
– Temporary errors are displayed for 2 seconds (e.g. inf 07)
– Fatal errors are displayed continuously (e.g. err101, a reset is required to clear them).
Display Cause
o display No power present
N
segments
Key has no function in this status
-------
Flashing k Battery defective or time changed
Weighing range exceeded
H
l or Err 54 Weighing pan is not in place
Err 101 - 104 Key is stuck
Operating program memory faulty
Err 320
Verified weighing platform not compatible with the
Err 335
connected terminal
New EEPROM loaded (Service)
Err 340
RAM has lost data; battery is dead
Err 341
Loss of data in the memory area for transaction numbers
Err 343
External alibi memory
Data output not compatible with output format
Inf 01
Adjustment condition was not met
inf 02
e.g. not tared or weighing pan loaded
Adjustment could not be completed within a certain time
inf 03
Built-in calibration weight defective
Inf 06
Function not allowed in scales verified
inf 07
for use in legal metrology
The load on the scale is too heavy to zero the readout
inf 08
Taring is not possible when the scale gross weight is < zero
Inf 09
Tare key is blocked when there is data in the tare memory
inf 10
Preload is too light
inf 18
Preload is too heavy
Inf 19
Minimum load not reached
inf 29
BPI ID (BPI byte) not deleted in current weighing platform
Inf 30
platform
Interface handshake interrupted (XOFF, CTS)
Inf 31
Cannot store the current weight value
inf 71
(e.g. control limits too low or too high)
Cannot store the current weight value
inf 72
(e.g. transaction counter maximum reached)
Data cannot be written or read
inf 73
Function is blocked (e.g. menu is locked, device is already
inf 74
configured to another interface)
No weighing platform connected
NO WP
112 Operating Instructions Combics Indicators
Solution
Check power supply
Set time
Unload the scale
Position the weighing pan
Release key or key pressed when switching on the device
Contact your local Sartorius Service Center
Contact your local Sartorius Service Center
Connect a compatible weighing platform
Turn the scale off and then on again. If the error code Err340 is
still displayed, please contact your local Sartorius Service Center
Leave the scale connected to power for at least 10 hrs.
Contact your local Sartorius Service Center
Set output format correctly
Do not carry out adjustment until after 0 display
Unload scale, tare using the ) key
Allow to warm up again and repeat the adjustment process
Contact your local Sartorius Service Center
Contact your local Sartorius Service Center
Check whether "Tare/zero at power on" (1.12) is set
Zero the scale
The data stored for the application program must be deleted
before taring (Combics 2 only).
Reduce min. load
(under Application, menu item 3.6)
Reset weighing parameters to factory settings for current
(COM1 is fixed on XBPI data communication)
Send XON, unblock CTS
None
None
Contact your local Sartorius Service Center
None
Connect a weighing platform
weighing