Konica Minolta bizhub 362 Service Manual page 585

12. Troubleshooting
Item
Symptom
No.
Cannot send 1 Is the external telephone in on-
dial number
hook status?
from 10 key
2 Is the line type specified cor-
pad
rectly?
3
Did you enter by 10-key full dial-
ing?
4 Did you register the phone num-
ber?
5 Any improvement after replacing
MFBS - FAX cable?
6 Any improvement after replacing
FAX board?
7 Any improvement after replacing
MFBS board?
8 Any improvement after replacing
Operating panel?
9 Any improvement after replacing
the cable between Operating
panel and BCRS?
Cannot moni- 1 Is the sound volume switch
tor communi- OFF?
cation
2 Is S/W DIP SW set line monitor-
ing?
3 Any improvement after replacing
the speaker?
4 Any improvement after replacing
FAX board?
5 Any improvement after replacing
MFBS board?
6 Any improvement after replacing
Operating panel?
7 Any improvement after replacing
the cable between Operating
panel and BCRS?
198
Cause
YES Go to item 2
NO Set the handset on-hook.
YES Go to item 3.
NO Specify the line type (MF, 10, 20 PPS)
YES Go to item 5.
NO Go to item 4.
YES Go to item 5.
NO Register the phone number.
YES Replace the MFBS - FAX cable.
NO Go to item 6.
YES Replace FAX board.
NO Go to item 7.
YES Replace MFBS board.
NO Go to item 8.
YES Replace Operating panel.
NO Go to item 9.
YES Replace the cable between Operating
NO Replace the PWB-A
YES Select a sound volume switch other
NO Go to item 2
YES Go to item 3.
NO Set S/W DIP SW.
YES Replace the speaker.
NO Go to item 4.
YES Replace FAX board.
NO Go to item 5.
YES Replace MFBS board.
NO Go to item 6.
YES Replace Operating panel.
NO Go to item 7.
YES Replace the cable between Operating
NO Replace the PWB-A
Field Service Ver. 1.0 Dec. 2008
Remedy
correctly.
panel and BCRS.
than OFF.
panel and BCRS.