Konica Minolta bizhub 362 Service Manual page 227

Field service
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10. Tech. Rep. Mode
Step
Using the telephone line modem
Inputting the AT command for initializing the
modem
1. Select [Tech. Rep. Mode] → [CS Remote
Care] → and touch [Detail Setting].
2. Touch [AT Command].
3. Input AT Command.
NOTE
• Change this Command only when it is
necessary. (They do not need to be
changed in normal condition.)
• For details on AT Command, see the man-
ual for the modem.
P.202
9
Setting the DIPSW for CS Remote Care
NOTE
10
• This setting is not normally necessary.
Take this step only when necessary in a
specific connecting condition.
Executing the initial transmission
1. Select [Tech. Rep. Mode] → [CS Remote
Care], and touch [Detail Setting].
2. Touch [initial transmission] on the right bot-
tom of the screen to start initial transmission.
3. When the machine is properly connected
with the Center, CS Remote Care setting
screen will be displayed.
NOTE
• The initial transmission key at the right
bottom of the screen will be displayed
only when the Center ID, the Device ID,
11
Telephone number of the Center and the
Device telephone number have been
input.
P.200
188
Field Service Ver. 1.0 Dec. 2008
Procedure
Using E-mail
Setting the E-mail address
1. Select [Tech. Rep. Mode] → [CS Remote
Care] → and touch [Server Setting].
2. Touch [Initial data].
3. Select [Yes] and touch [Enter] to perform ini-
tialization.
4. Touch [Server for RX] and set POP3 Server
Address, POP3 User Name, POP3 Pass-
word, and POP3 Port Number.
P.202
5. Touch [RX Settings] and set E-Mail Address,
Auto-RX Check, Connection Timeout, and
APOP Authentication.
P.202
6. Touch [TX Settings] and set SMTP Server
Address, SMTP Port Number, Connection
Timeout, and Authentication Setting.
P.203
7. Touch [TX/RX Test] and press the Start key
to carry out the transmission/reception test.
Make sure that data is correctly transmitted
and received and then proceed to the next
step. If the test fails, make checks again by
following the instructions given as the error
message; then, carry out the transmission/
reception test once again.
P.204
To step 11
Executing initial connection mail reception
The initial connection mail reception is per-
formed from the Center side to the e-mail
address of the local machine.
NOTE
• If a CS Remote Care-related screen is
open during reception of the initial con-
nection mail from the center, the data
being set up is discarded and the CS
Remote Care setting screen appears.
• For the initial connection mail transmis-
sion procedure, see the CS Remote Care
center manual.
• Transmission and reception of e-mail is
possible only between the center and the
machine which are initially connected.
• The initial connection is made from the
center, at which time the center mail
address is stored in the machine.
• After the initial registration has been
completed, the center mail address is dis-
played in E-Mail address which is
accessed as follows: Tech. Rep. Mode →
[CS Remote Care] → [Detail Setting] →
[Basic] → E-Mail address.

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