Konica Minolta bizhub 362 Service Manual page 246

Field service
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Field Service Ver. 1.0 Dec. 2008
Error code
0020
Timeout of Telegram Delivery
(At waiting mode of telegram delivery the
machine fails to receive the telegram in a given
time.)
0021
Telegram Size Over
(The machine receives the telegram whose size
exceeds the specification.)
0022
Transmitting Phase Response NG
(Transmitting phase response MSG is not appro-
priate.)
0023
Timeout of Transmitting Phase Response MSG
(Transmitting phase response MSG is timeout.)
0024
Event Data Acquisition Function Error
(Although the transmitting phase response MSG
is OK, the function for Data acquisition shows
"No event,".)
0025
Timeout of Driver transmitting check MSG
(Transmitting check MSG from the driver task is
timeout.)
0026
Detection of Internal Contradiction
(Unknown event is detected. Condition value is
not correct or so on.)
0027
Transmission / Receiving collision
(Receiving is detecting during transmitting pro-
cessing)
B. For e-mail
Error code
0001
Connection timeout during transmission
Failure in transmission
0***
***: SMTP response code (hexadecimal form)
0003
Connection timeout during reception
0005
Failure in reception
Machine ID mismatch
1030
(Mail with a machine ID different from that of the
local machine has been received.)
Grammatical error
• Mail with undefined CS Remote Care com-
1050
mand portion (2 digits) has been received.
• There is a mismatch between Subject Type
and the attached file command.
Rewrite disabled
• Rewrite request mail has been received from
1061
the host for the data item, for which setting
change is disabled.
Error
Error
10. Tech. Rep. Mode
Solution
• Try communication again.
• Contact responsible person of
KONICA MINOLTA.
• Contact responsible person of
KONICA MINOLTA.
• Contact responsible person of
KONICA MINOLTA.
• Contact responsible person of
KONICA MINOLTA.
• Contact responsible person of
KONICA MINOLTA.
• Contact responsible person of
KONICA MINOLTA.
• Try communication again.
Solution
• Check SMTP server on the
user side.
• Check SMTP server on the
user side.
• Check POP3 server on the
user side.
• Check POP3 server on the
user side.
• Check machine ID setting.
• Check machine ID setting on
the host side.
• Check the details of the mail.
• Have the host send another
rewrite instruction mail.
207

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