Gateway Tx / Ip Relay; Full Mode Communication - Konica Minolta bizhub 362 Service Manual

Field Service Ver. 1.0 Dec. 2008
12.2.12

Gateway TX / IP Relay

Item No. Error Code
1 E4FFFE
2 E53XXX
3 E65XXX
4 EBXXXX
5 FFF003
12.2.13

Full Mode Communication

Item No. Error Code
1 E4FFFC
2 E4FFFD
3 E4FFFF
4 FFF001
Possible Cause
The fixed time passed without confir-
mation of transmission by the relay
machine. (Result notification was not
received from the IP relay machine
within the fixed time.)
The machine cannot transmit the
document by gateway transmission
because the destination E-mail
address is incorrect.
The data that could not be sent by
gateway transmission was going to
be sent. A mail with an attached file
whose format is not TIFF-F, a mail
whose text contains a line exceeding
1000 characters, or mail of large data
size was going to be sent.
The machine could not receive the
transmitted data for the gateway
transmission.
Awaiting result notification of IP relay. Wait until the IP relay machine completes
Possible Cause
The fixed time passed without confir-
mation of reception by the destination
machine. (MDN response was not
received within the fixed time.)
The administrative quantity for await-
ing result has been exceeded.
An abnormality was notified by the
MDN/DSN response.
The destination machine correctly
received.
12. Troubleshooting
Action to be Taken
Confirm whether the other party
received.
Confirm with the sender.
Confirm with the sender.
Check whether the mail server is in the
state that it can communicate.
Check the network settings.
transmission.
Action to be Taken
Confirm whether the other party
received.
Confirm whether the other party
received.
Resend the document.
Unnecessary
187