Swift Tourer Owner's Handbook Manual page 9

Owner’s service and warranty handbook
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otherwise, Swift will only pay for Warranty
work performed by an authorised Swift
Group Service Centre. The caravan must
be made available to an authorised Swift
Group Service Centre within 6 weeks of
the date the repair need was identified for
the work to be carried out. The cost of
transporting, towing or moving the caravan
by any means to or from the place of repair
is the responsibility of the owner.
7. The SuperSure Warranty, the Body Shell
Warranty and/or the Extended Body
Shell warranty only apply to caravans
purchased and used primarily within the
UK, which means that the caravan is not
used for continuous journeys outside
of the UK of longer than 90 days per
journey.
Terms
8. The Body Shell Warranty and Extended
Body Shell Warranty cover any defect with
the panels and seams of the caravan.
This includes body leaks, delamination of
panels or floor, water ingress through any
permanently sealed seam joints. NB: The
Extended Body Shell Warranty is non
transferable and only applies to the
original registered owner.
9. The SuperSure Warranty will cover in the
first 12 months any defect other than those
specified in the Exclusions below.
10. In years 2 and 3 of the SuperSure Warranty,
the Warranty will only cover any defect with
the following components:
• Water system, heater, fresh water tank,
water pump, water gauges, taps and
shower heads;
• Heating system and components;
• Main proprietary items (for example fridge,
toilet, cooker);
• Chassis and associated parts;
• Auxiliary electrics ; and
• Windows (excluding window furniture and
blinds).
In years 2 and 3 of the SuperSure Warranty, any
defect specified in the Exclusions will not be
covered.
Exclusions
11. Swift shall not be liable under this Warranty
for any defect related to or arising from the
following:
• The failure of a component for reasons of
fair wear and tear;
• Damage resulting from freezing, fire, over-
heating or accidents (whether caused by
the user or a third party);
• Misuse of any component;
• Normal deterioration, corrosion, intrusion
of foreign or harmful bodies, lack of
servicing or negligence of any person
other than Swift which causes stoppage
of or impairment to the function of any
component of the caravan;
• Replacement of parts which have reached
the end of their effective working life
because of age and/or usage;
• Cleaning or adjustment of any assemblies;
• Cosmetic finishes to kitchen sinks, cooker
tops, vanity units, shower trays; and/or
• Routine maintenance items which are
part of the annual service including brake
shoes, one shot nuts, lubricants, AKS
pads, rubber gas hose, the cleaning
of the heater and fridge flues, the
replacement of gas jets, the resealing and/
or replacement of shower room sealant,
and the adjustment and lubrication of
locks.
12. In addition to the exclusions above, in years
2 and 3 of the Warranty Period, Swift shall
not be liable under this Warranty for any
defects related to:
• Any audio equipment;
• Any microwave; and/or
• Any TV.
Swift shall not be liable under these Warranties
if the caravan has been neglected, misused,
modified or used for hire or reward or if the
identification marks (chassis/VIN numbers) have
been removed or defaced. The caravan will be
deemed to have been neglected if it has not
been serviced and maintained as stated in this
handbook or any repairs being identified as
7

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