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Common Problems
5 - 4
08 Chapter 5
What happened?
• Back side of
paper is smeary.
• Light print.
• Missing
characters.
• There are
smears on the
output paper.
• An error
message is
displayed and
print is not
performed.
• Print is
interrupted and
nonsense
characters are
printed.
4
Typical case
What to investigate
• The paper
• Make test print on several
transport
sheets of paper and
passage inside
determine whether the
the printer is
contamination has been
contaminated.
eliminated by observing
how smearing is reduced.
* See "Cleaning the Paper
Path" in Chapter 4 and
"Cleaning the Fuser Unit
Rollers" in Chapter 5.
• The print units
• Investigate conditions as
are not set
appropriate and take a
correctly.
proper action.
• The life of the
* See the cleaning related
print units is
sections in "Replacing the
terminated.
Print Unit" in Chapter 4
• Unsuitable
and "Print Quality
paper is used.
Problems" in this chapter.
• Fusing roller is
contaminated.
• Turn off economy mode or
• Economy mode
make the print density
is on.
darker.
• Investigate conditions as
appropriate and take a
proper action.
* See "Error Indications" in
this chapter.
• Interface cable
• Check to see if the
is not
Interface cable is connected
connected
securely.
securely.
• Set the port switching time
• The personal
longer or off (I/O timeout
computer
in Config menu).
processing time
* See "Connecting the
is longer than
Printer to Your Computer"
port switching
in Chapter 1 and "Menu
time.
Functions" in Chapter 2.
27.01.1999, 15:38 Uhr
User's Manual
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