Crash Files - Motorola WiNG 5.6 Reference Manual

11 - 6 WiNG 5.6 Access Point System Reference Guide

11.2 Crash Files

Diagnostics
Use Crash Files to assess critical access point failures and malfunctions.
Use crash files to troubleshoot issues specific to the device on which a crash event was generated. These are issues impacting
the core (distribution layer). Once reviewed, files can be deleted or transferred for archive. Crash files can be sent to a support
team to expedite issues with the reporting device.
To review crash files impacting the access point network:
1. Select Diagnostics.
2. Select Crash Files.
The crash files screen displays a list of device MAC addresses impacted by core dumps.
3. Select a device from those displayed in the lower, left-hand, side of the UI.
The screen displays the following for each reported crash file:
File Name
Size
Last Modified
Actions
4. Select a listed crash file and select the
location.
5. To remove a listed crash file from those displayed, select the file and select the
Figure 11-4 Crash Files screen
Displays the name of the file generated when a crash event occurred. This is the file
available to copy to an external location for archive and administration.
Lists the size of the crash file, as this information is often needed when copying files to a
location external to the access point.
Displays the time stamp of the crash file's most recent update.
Displays the action taken by the access point in direct response to the detected crash
event.
Copy button to display a screen used to copy (archive) the file to an external
Delete button.