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NCAP-500 Series Access Point
Installation Guide

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Summary of Contents for Motorola NCAP-500 Series

  • Page 1 NCAP-500 Series Access Point Installation Guide...
  • Page 2 MOTOROLA SOLUTIONS and the Stylized M Logo are registered in the US Patent & Trademark Office. © Motorola Solutions, Inc. 2011. All rights reserved.
  • Page 3: Table Of Contents

    Table of Contents 1.0 Introduction ......... 1 1.1 Document Conventions .
  • Page 4 5.0 Regulatory Information....... .40 6.0 Motorola’s Enterprise Mobility Support Center ..50...
  • Page 5: Introduction

    World Wide model The AP-6521 series Access Point is approved under MODEL: NCAP-500. Motorola Solutions recommends the access point receive power and transfer data through the same CAT-5e (or better) Ethernet cable using a Motorola Solutions Power Injector. The Power Injector Power Injector (Part No.
  • Page 6: Document Conventions

    AP-6521 Series Access Point Installation Guide 1.1 Document Conventions The following graphical alerts are used in this guide to indicate notable situations: NOTE Tips, hints, or special requirements that you should take note of. CAUTION Care is required. Disregarding a caution can result in data loss or equipment malfunction.
  • Page 7: Site Preparation

    Introduction 1.3 Site Preparation Consult your site survey and network analysis to determine specific equipment placement, • power drops etc. Assign installation responsibility to the appropriate personnel. • Identify and document where all installed components are located. • Ensure adequate, dust-free ventilation to all installed equipment. •...
  • Page 8: Hardware Installation

    AP-6521 Series Access Point Installation Guide Hardware Installation 2.1 Installation Instructions An AP-6521 Series access point can attach to a wall, mount under a suspended T-Bar or mount above a ceiling. Selecting a mounting option based on the physical environment of the coverage area. Do not mount the access point in a location that has not been approved in a site survey.
  • Page 9: Access Point Placement

    • Point the access point antennas downward if attaching to the ceiling (external antenna models only). To maximize the access point’s radio coverage area, Motorola Solutions recommends conducting a site survey to define and document radio interference obstacles before installing the access point.
  • Page 10 AP-6521 Series Access Point Installation Guide The 2.4 GHz antenna suite includes the following models: Part Number Antenna Type Approximate Gain (dBi) ML-2452-APA2-01 Dipole ML-2452-HPA5-036 Dipole ML-2499-HPA3-01R Dipole ML-2499-APA2-01R Dipole ML-2452-APA2GA1-01 Dipole ML-2452-PNA5-01R Panel ML-2452-PTA3M3-36 Patch ML-2499-SD3-01R Patch Internal Antenna PIFA...
  • Page 11 Patch Internal Antenna PIFA For a more exhaustive overview of the antennas and associated components supported by the Motorola Solutions access point family, refer to the Enterprise Wireless LAN Antenna Specification Guide available at http://support.symbol.com/support/product/manuals.do. 2.3.2 Power Injector System The access point can receive power via an Ethernet cable connected to the GE1/PoE port.
  • Page 12 AP-6521 Series Access Point Installation Guide The following guidelines should be adhered to before cabling the Power Injector to an Ethernet source and an access point: • Do not block or cover airflow to the Power Injector. • Keep the Power Injector away from excessive heat, humidity, vibration and dust. •...
  • Page 13: Wall Mount Installation

    Hardware Installation CAUTION To avoid problematic performance and restarts, disable PoE from a wired controller port connected to an access point if mid-span power sourcing equipment (PSE) is used between the two, regardless of the manufacturer. CAUTION Ensure AC power is supplied to the Power Injector using an AC cable with an appropriate ground connection approved for the country of operation.
  • Page 14 Ensure PoE is not connected to the access point’s console connector or risk rendering the console connector permanently inoperable. For Motorola Power Injector installations: a. Connect a RJ-45 CAT5e (or CAT6) Ethernet cable between the network data supply (host) and the Power Injector Data In connector.
  • Page 15: Suspended Ceiling T-Bar Installation

    Hardware Installation 2.5 Suspended Ceiling T-Bar Installation A suspended ceiling mount requires holding the access point up against the T-bar of a suspended ceiling grid and twisting the access point chassis onto the T-bar. To install the access point on a ceiling T-bar: 1.
  • Page 16 AP-6521 Series Access Point Installation Guide 5. Verify the behavior of the access point LEDs. For more information, see “ LED Indicator ” on page 15. 6. Align the bottom of the ceiling T-bar with the back of the access point. 7.
  • Page 17: Above The Ceiling (Plenum) Installation

    5. Use a drill to make a hole in the tile the approximate size of the access point LED light pipe. CAUTION Motorola Solutions recommends care be taken not to damage the finished surface of the ceiling tile when creating the light pipe hole...
  • Page 18 AP-6521 Series Access Point Installation Guide 6. Remove the light pipe’s rubber stopper (from the access point) before installing the light pipe. 7. Connect the light pipe to the bottom of the access point. Align the tabs and rotate approximately 90 degrees. Do not over tighten. 8.
  • Page 19: Led Indicator

    Hardware Installation 12. Verify the behavior of the access point LED light pipe. For more information, see “ LED Indicator ” on page 15. 13. Place the ceiling tile back in its frame and verify it is secure. 14. The access point is ready to configure. For information on basic access point device configuration, see “...
  • Page 20 AP-6521 Series Access Point Installation Guide Task 5 GHz Activity LED (Amber) 2.4 GHz Activity LED (Green) Unadopted Blinking 5 times per second Normal • If this radio band is enabled: • If this radio band is enabled: Operation Blink at 5 second interval Blink at 5 second interval •...
  • Page 21: Defining A Basic Configuration

    Defining a Basic Configuration Defining a Basic Configuration An AP-6521 Series access point can utilize an initial setup wizard to streamline the process of initially accessing the wireless network. The wizard defines the access point’s operational mode, deployment location, basic security, network and WLAN settings. 3.1 Using the Initial Setup Wizard Once the AP-6521 is installed and powered on, complete the following steps to get the access point up and running and access management functions:...
  • Page 22 AP-6521 Series Access Point Installation Guide 3. Enter the default username admin in the Username field. 4. Enter the default password motorola in the Password field. 5. Click the Login button to load the management interface. NOTE When logging in for the first time, you’re prompted to change the password to enhance device security in subsequent logins.
  • Page 23 Defining a Basic Configuration 6. If this is the first time the management interface has been accessed, a dialogue displays to start the wizard. Select Start Wizard to run the initial setup wizard.
  • Page 24 AP-6521 Series Access Point Installation Guide The first page of the Initial AP Setup Wizard displays the Navigation Panel and Introduction for the configuration activities comprising the access point's initial setup A green checkmark to the left of an item in the Navigation Panel defines the listed task as having its minimum required configuration parameters set correctly.
  • Page 25 Defining a Basic Configuration The Introduction screen displays a list of the basic configuration activities supported by the Initial Setup Wizard. 7. Select Save/Commit within each page to save the updates made to that page's configuration. Select Next to proceed to the next page listed in the Navigation Panel. Select Back to revert to the previous screen in the Navigation Panel without saving your updates.
  • Page 26 AP-6521 Series Access Point Installation Guide 9. Select an Access Point Type from the following options: • Virtual Controller AP - When more than one access point is deployed, a single access point can function as a Virtual Controller AP. Up to 24 access points can be connected to, and managed by, a single Virtual Controller AP of the same AP-6521 model.
  • Page 27 Defining a Basic Configuration NOTE If designating the access point as a Standalone AP, Motorola Solutions recommends the access point’s UI be used exclusively to define its device configuration, and not the CLI. The CLI provides the ability to define more than one profile and the UI does not.
  • Page 28 AP-6521 Series Access Point Installation Guide 11. Select an Access Point Mode from the available options. • Router Mode - In Router Mode, the access point routes traffic between the local network (LAN) and the Internet or external network (WAN). Router mode is recommended in a deployment supported by just a single access point.
  • Page 29 Defining a Basic Configuration 12. Select Next. The Initial AP Setup Wizard displays the LAN Configuration screen to set the access point's LAN interface configuration.
  • Page 30 AP-6521 Series Access Point Installation Guide 13. Set the following DHCP and Static IP Address/Subnet information for the LAN interface: • Use DHCP - Select the checkbox to enable an automatic network address configuration using the access point’s DHCP server. An AP-6521 access point does not have an onboard DHCP server and an external DHCP server must be utilized.
  • Page 31 Defining a Basic Configuration 15. Set the following DHCP and Static IP Address/Subnet information for the WAN interface: • Use DHCP - Select the checkbox to enable an automatic network address configuration using the access point’s DHCP server. • Static IP Address/Subnet - Enter an IP Address/Subnet and gateway for the access point's WAN interface.
  • Page 32 AP-6521 Series Access Point Installation Guide • The port connected to the WAN - Select the port used as the physical access point connection to the external network. This ports available differ depending on the access point model deployed. Access point models with a single port have this option fixed. •...
  • Page 33 Defining a Basic Configuration 17. Set the following parameters for the radio: • Configure as a Date Radio - Select this option to dedicate this radio for WLAN client support in either the selected 2.4 or 5GHz radio band.
  • Page 34 AP-6521 Series Access Point Installation Guide • Radio Frequency Band - Select either the 2.4GHz or 5.0GHz radio band to use with the radio when selected as a Data Radio. The selected band is used for WLAN client support. Considers selecting one radio for 2.4GHz and another for 5GHz support (if using a dual or three radio model) when supporting clients in both the 802.11bg and 802.11n bands.
  • Page 35 Defining a Basic Configuration 19. Set the following parameters for each of the two WLAN configurations available as part of this Initial AP Setup Wizard: • SSID - Enter or modify the Services Set Identification (SSID) associated with the WLAN. The WLAN name is auto-generated using the SSID until changed by the user.
  • Page 36 AP-6521 Series Access Point Installation Guide • WLAN Type - Set the data protection scheme used by clients and access points within the WLAN. The following options are available: • No Authentication and no Encryption - Select this option to provide no security between the access point and connected clients on this WLAN.
  • Page 37 Defining a Basic Configuration 21. Refer to the Username, Password, Description and Actions columns to review credentials of existing RADIUS Server user accounts. Add new accounts or edit the properties of existing accounts as updates are required.
  • Page 38 AP-6521 Series Access Point Installation Guide 22. Refer to the Add On-Board RADIUS Server Users field to set the following parameters for a user account: • Username - If adding a new user account, create a username up to X characters in length.
  • Page 39 25. Refer to the Country and Time Zone field to set the following device deployment information: • Location - Define the location of the access point. The Location parameter acts as a reminder of where the AP can be located within the Motorola Solutions managed wireless network.
  • Page 40 AP-6521 Series Access Point Installation Guide • Contact - Specify the contact information for the administrator. The credentials provided should accurately reflect the individual responding to service queries. • Country - Select the Country where the access point is deployed. The access point prompts for the correct country code on the first login.
  • Page 41 Defining a Basic Configuration 31. If the configuration displays as intended, select the Save/Commit button to implement these settings to the access point’s configuration. If additional changes are warranted based on the summary, either select the target page from the Navigational Panel, or use the Back and Next buttons to scroll to the target screen.
  • Page 42: Specifications

    AP-6521 Series Access Point Installation Guide Specifications 4.1 Electrical Characteristics An AP-6521 Series access point has the following electrical characteristics: Max DC Power 12.95W (270mA@48V) Consumption 4.2 Physical Characteristics An AP-6521 Series access points has the following physical characteristics: Dimensions 6.0 (Length) x 5.5 (Width) x 1.63 (Tall) - Inches 152.4 (Length) x 139.7 (Width) x 41.1 (Tall) - Millimeters Housing...
  • Page 43: Radio Characteristics

    Specifications 4.3 Radio Characteristics An AP-6521 Series access points has the following radio characteristics: Radio Characteristic AP-6521 High Power Operating Channel (2.4 GHz) Channel 1 to 13 (2412 to 2472 MHz) Operating Channel 5.2 GHz) Channels 36 to 48; channels 149 - 165 802.11a Data Rates 6, 9, 12, 18, 24, 36, 48, 54 Mbps 802.11b Data Rates...
  • Page 44 This guide applies to Part Numbers AP-6521-60010-US, AP-6521-60020-US, AP-6521-60010-WR and AP-6521-60020-WR. AP-6521 Series access points are approved under MODEL: NCAP-500. All Motorola Solutions devices are designed to be compliant with rules and regulations in locations they are sold and will be labeled as required.
  • Page 45 Regulatory Information 5.2.1 Country Selection – Note for AP & Wireless Controller Select only the country in which you are using the device. Any other selection will make the operation of this device illegal. The US version of the Access Point will only have US listed in the country selection table.
  • Page 46 5.5 International The device complies with internationally recognized standards covering human exposure to electromagnetic fields from radio devices. For information on “International” human exposure to eletromagnic fields refer to the Motorola Solutions Declaration of Conformity (DoC) at http://www.motorola.com/Business/US-EN/Document+Library/Declaration+of+Conformity 5.6 EU...
  • Page 47 Regulatory Information 5.7 US and Canada Co-located statement To comply with FCC RF exposure compliance requirements, the antennas used with this transmitter must not be co-located, or operating in conjunction, with any other transmitter/antenna except those already approved in this filling. Remote and Standalone Antenna Configurations To comply with FCC RF exposure requirements, antennas that are mounted externally at remote locations or operating near users at stand-alone desktop of similar configurations must operate with...
  • Page 48 • Italy requires a user license for outside usage. 5.12 Statement of Compliance Motorola Solutions hereby, declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A Declaration of Conformity may be obtained from http://www.motorola.com/Business/US-EN/Document+Library/Declaration+of+Conformity.
  • Page 49 Regulatory Information 5.13 Waste Electrical and Electronic Equipment (WEEE) English: For EU Customers: All products at the end of their life must be returned to for recycling. For information on how to return product, please go to: http://www.symbol.com/environmental_compliance. Dansk: Til kunder i EU: Alle produkter skal returneres til Symbol til recirkulering, når de er udtjent.
  • Page 50 AP-6521 Series Access Point Installation Guide Nederlands: Voor klanten in de EU: alle producten dienen aan het einde van hun levensduur naar Symbol te worden teruggezonden voor recycling. Raadpleeg http://www.symbol.com/ environmental_compliance voor meer informatie over het terugzenden van producten. Português: Para clientes da UE: todos os produtos no fim de vida devem ser devolvidos à Symbol para reciclagem.
  • Page 51 Regulatory Information 5.16 Korea Warning Statement for Class B ITE 기 종 별 사 용 자 안 내 문 B 급 기기 이 기기는 가정용 (B 급 ) 으로 전자파적합등록을 ( 가정용 방송통신기기 ) 한 기기로서 주로 가정에서 사용하는 것을 목적 으로...
  • Page 52 AP-6521 Series Access Point Installation Guide 5.17.4 Mexico Restrict Frequency Range to: 2.450 – 2.4835 GHz. 5.17.5 Taiwan NOTICE! According to: Administrative Regulations on Low Power Radio Waves Radiated Devices Article 12 Without permission granted by the DGT, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices.
  • Page 53 Regulatory Information Wireless device operate in the frequency band of 5.25-5.35 GHz, limited for Indoor use only. 在 5.25-5.35 赫頻帶內操作之無線資訊傳輸設備,限於室內使用。 5.17.6 Korea For radio equipment using 2400~2483.5MHz or 5725~5825MHz, the following expressions should be displayed: 1. “This radio equipment can be interfered with during operation.” 당해...
  • Page 54 • Model number or product name • Software type and version number Motorola Solutions responds to calls by email, telephone or fax within the time limits set forth in support agreements. If you purchased your Enterprise Mobility business product from a Motorola Solutions business partner, contact that business partner for support.
  • Page 56 MOTOROLA SOLUTIONS INC. 1303 E. ALGONQUIN ROAD SCHAUMBURG, IL 60196 http://www.motorolasolutions.com 72-155456-01 Revision A August 2011...

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