Troubleshooting - Monarch 9855 Operator's Handbook Manual

T r o u b l e s h o o t i n g
This section helps you correct some problems that may occur.
Problem
Error message appears
during startup.
Does not print.
Does not feed.
Partially printed data.
Printing shadows or smears.
Light printing.
Heavy printing.
Voids in printing.
Action
Turn off the printer. Wait fifteen seconds and then turn on
the printer. Call Service if the error message reappears.
Check supply.
Check ribbon.
Send a corrected format and batch packet.
Set wide/narrow knobs correctly.
Clean the printhead.
Send a corrected format packet.
Clean the printhead.
Change supply.
Check ribbon.
Change supply.
Adjust the print contrast.
Check wide/narrow knobs.
Check ribbon.
Clean the printhead.
Change supply.
Adjust the print contrast.
Check wide/narrow knobs.
Check ribbon.
Clean the printhead.
Change supply type.
Check ribbon.
Diagnostics & Troubleshooting 11-5