Cleaning The Printhead; Troubleshooting - Monarch 9414 User Manual

T R O U B L E S H O O T I N G
Problem
Indicator light is off
when the printer is
turned on.
Indicator light is
GREEN, but the
printer will not
print.
Printing is faded or
poor quality.
Label exits
partially out the
printer or skips a
label.
Action
Check the power connections from the
power supply to printer and AC outlet.
See Chapter 1, "Connecting the
Power Supply."
Check the interface cable connections
from the computer to printer. See
Chapter 1, "Connecting the
Communication Cable."
Verify that the labels are the correct
type (thermal direct not thermal
transfer) and supply is loaded
correctly. See Chapter 2, "Loading
Supplies."
Clean the printhead. See Chapter 3,

"Cleaning the Printhead."

Make sure cover is closed.
Verify that the labels are the correct
type (thermal direct not thermal
transfer) and supply is loaded
correctly. See Chapter 2, "Loading
Supplies."
Clean the printhead with a cleaning
pen. See Chapter 3, "Cleaning the
Printhead."
Adjust the print speed/darkness.
Refer to the Programmer's Manual.
A label might be caught in the printer.
See Chapter 3, "Clearing Label Jams."
Load the supply correctly. See
Chapter 2, "Loading Supplies."
Check printer's memory configuration.
Refer to the Programmer's Manual.
A
Troubleshooting A-1