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T R O U B L E S H O O T I N G
Verify that the printer is online and supplies are correctly loaded.
G e n e r a l T r o u b l e s h o o t i n g I n f o r m a t i o n
Use the following information if your print server is not operating properly.
1.
Verify that the printer is turned on.
Verify the print server is connected to the network. The printer's display
2.
shows the <T> symbol when the printer is connected and ready to
receive data.
Print a test label. See Chapter 2, "Configuring the 802.11b/g and IP
3.
Settings" for more information.
Use 2-inch supply or some information may print off the label.
If a label does not print, check the printer's display to see if it shows
a receiving status. Turn off the printer, wait fifteen seconds and then
turn it back on.
On the test label, verify your IP and wireless settings.
4.
Check the "Actual SSID" and the "Sig Strength". Is the actual SSID
correct? Is the signal quality greater than zero? If the signal quality
is 0, you lost connection with the access point. If it is very low, you
may be experiencing interference or are very close to being out of
range or an access point. A value of 100 is the best you can have
for signal quality. You can probably operate at a minimum of 60, but
the number of retries is likely to increase.
5.
Telnet to the printer.
Note:
After the print server has been reset, you may need to re-enable
Telnet, or connect serially.
Once you have verified connectivity, Telnet to the printer. This gives
you access to console operation of the printer. Press Enter (on your
host) and enter access as the password. Press Enter to by-pass
the user name. Once here, you have verified operation to the print
server.
7
Troubleshooting 7-1
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Table of Contents
Troubleshooting
