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Enterprise Storage Server Service Guide 2105 Models E10/E20, F10/F20, and Expansion Enclosure Volume 3 Chapters 7, 8, 9, 10, 11, and 12 SY27-7609-06...
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Enterprise Storage Server Service Guide 2105 Models E10/E20, F10/F20, and Expansion Enclosure Volume 3 Chapters 7, 8, 9, 10, 11, and 12 SY27-7609-06...
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Before using this information and the product it supports, be sure to read the general information under “Notices” on page ix. First Edition (December 2000) This edition applies to the first release of the IBM IBM 2105 Enterprise Storage Server and to all following releases and changes until otherwise indicated in new editions.
DDM Bay, Disk Drive Module Location Codes ..... 12 Cluster Bay Location Codes, 2105 Model E10/E20 ....13 Cluster Bay, Operator Panel Location Codes (E10/E20) .
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2105 Model Exx/Fxx and Expansion Enclosure Storage Cage Power Planar Location Codes..47 2105 Model E10/E20 Electronics Cage Fan Location Codes....47 2105 Model E10/E20 Electronics Cage Power Supply Location Codes .
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Install/Remove Menu ......62 Configuration Options Menu ......63 Licensed Internal Code Maintenance Menu .
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Chapter 11: Translation of Cautions and Danger Notices ....181 Examples of Caution and Danger Notices ..... . . 181 Chapter 12: Safety Check .
IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Subject to IBM’s valid intellectual property or other legal protectable rights, any functionally equivalent product, program, or service may be used instead of the IBM product, program, or service.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
If you find this is not suitable for your use, you may exchange it for a non-business purpose one. Taiwan Class A Compliance Statement Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both: AS/400 IOPath Optimizer OS/2...
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RS/6000 SP Enterprise StorWatch Versatile Storage Server AViiON, is a trademark of Data General HP-UX and Hewlett-Packard, are trademarks of Hewlett-Packard Company. Sun, SPARCS, SunOS, and Solaris, are trademarks of Sun Microsystems, Inc. Windows, Windows NT, and Alpha Windows NT are trademarks of Microsoft Corporation. UNIX, is a registered trademark in the United States and other countries licensed exclusively through X/Open Company Limited.
Limited Vocabulary This manual uses a specific range of words so that the text can be understood by IBM service representatives in countries where English is not the primary language. Publications This section describes the ESS library and publications for related products.
ESS Service Documents CD-ROM, SK2T-8771 v ESS Customer Documents CD-ROM, SK2T-8770 Related Publications The following publications provide information on software products that the IBM Enterprise Storage Server supports: v IBM Subsystem Device Driver book, SH26-7291 v IBM Storage Area Network Data Gateway Installation and User’s Guide book, SC26-7304 v IBM Advanced Copy Services book, SC35-0355 v IBM S/360, S/370, and S/390 Channel to Control Unit Original Equipment Manufacture’s Information...
DDM Bay, Disk Drive Module Location Codes ..... 12 Cluster Bay Location Codes, 2105 Model E10/E20 ....13 Cluster Bay, Operator Panel Location Codes (E10/E20) .
2105 Model Exx/Fxx and Expansion Enclosure Storage Cage Power Planar Location Codes..47 2105 Model E10/E20 Electronics Cage Fan Location Codes....47 2105 Model E10/E20 Electronics Cage Power Supply Location Codes .
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For PCI adapters where X is equal to or greater than 1. The x and y are characters in the range of 0-9, A-H, J-N, P-Z (O, I, and lower case are omitted) and are equal to the parent bus’s IBM, aix-loc Open Firmware Property. The possible values for CD depend on the adapter/card.
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Locations P1-M2 v Memory DIMM 12 in card in slot 2 of system planar U1-P1-M2.12 Examples of AIX location codes displayed are: v Integrated PCI adapter 10-80 Ethernet 10-60 Integrated SCSI Port 1 30-58 Integrated SCSI Port 2 v Pluggable PCI adapters 20-58 to 20-5F Any PCI card in slot 1 20-60 to 20-67...
Locations Physical Location Codes Physical location codes provide a mapping of logical functions in a platform (or expansion sites for logical functions, such as connectors or ports) to their specific locations within the physical structure of the platform. Location Code Format The format for the location code is an alphanumeric string of variable length, consisting of a series of location identifiers, separated by the standard dash (-) or slash (/) character.
Locations = Diskette Drive (D1) or Disk Drive Module (Dxx)...where ″xx″ = 01...16 = Ethernet = Fan or sensor (Fxx), where ″x″ = Fan 01...99 = Rack Power Control Card, Remote Power Control Card (Gx), where ″x″ = 1...2 = Ultra SCSI Host Card (Hx)...where ″x″ = Ultra SCSI Host Card slot = I/O Planar Card slot (Ix), where ″x″...
Locations v R3- (2105 Model 100), go to “Rack Location Codes for SSA DASD Model 020 or 040 Drawers in a 2105 Model 100” on page 11 v R4- (2105 Model 100), go to “Rack Location Codes for SSA DASD Model 020 or 040 Drawers in a 2105 Model 100”...
Locations Rack Location Table Use the following table to locate a DDM bay or SSA DASD Model 020 or 040 drawer in a 2105 Model Exx/Fxx, 2105 Expansion Enclosure, or 2105 Expansion Enclosure. Table 1. 2105 DDM bay and SSA DASD Model 020 and 040 Locations Rack Location 2105 Model DDM bays...
Locations Rack Location Codes for SSA DASD Model 020 or 040 Drawers in a 2105 Model The following diagram shows the location codes of the SSA DASD Model 020 or 040 drawers mounted in a 2105 Model 100. 2105 Model 100 (R2 or R3) Rx-Y6 Rx-Y5...
Locations DDM Bay, Component Physical Location Codes To locate a DDM bay in a 2105, see “Locating a DDM Bay or SSA DASD Model 020 or 040 Drawer in a 2105 Rack” on page 6. v Controller card, lower left (Rx-Ux-Wx-C5) 1 v Host bypass card, upper left (Rx-Ux-Wx-C1) 2 v Disk Drive Module, DDM (DDM bay) (Rx-Ux-Wx-Dx) 3 See “DDM Bay, Disk Drive Module Location Codes”...
Locations Figure 7. Disk Drive Locations in a DDM bay (S007706l) Cluster Bay Location Codes, 2105 Model E10/E20 Location information for 2105 Model E10/E20 cluster bays follow: Cluster Bay, Operator Panel Location Codes (E10/E20) 2105 Model E10/E20 2105 Model E10/E20...
Drive Diskette Drive Front Figure 9. Cluster Bay Drive Locations (S008316m) Cluster Bay, System, I/O, and Power Planar Location Codes (E10/E20) v System planar, (R1-Tx-P1) 1 v I/O planar, (R1-Tx-P2) 2 v Cluster Bay Power planar, (R1-Tx-P3) 3 CLUSTER 1...
Front View Figure 12. Cluster Bay Service Processor Card Locations (S008586n) Cluster Bay, 332 MHz CPU Card Location Codes (E10/E20) v 332 MHz CPU card 1, (R1-Tx-P1-C1) 1 v 332 MHz CPU card 2, (R1-Tx-P1-C2) 2 2105 Model Exx/Fxx and Expansion Enclosure Locations, CHAPTER 7...
R1-Tx-P2-K1-zz R1-Tx-P2-K2-zz R1-Tx-P2-K3-zz Front R1-Tx-P2-K9-zz View Front View Figure 17. Cluster Bay SSA Device Card Locations (S008589m) Cluster Bay, SSA Device Card Dram Module Location Codes (E10/E20) v SSA device card DRAM module, (R1-Tx-P2-Kx-M1) 1 VOLUME 3, ESS Service Guide...
Locations CD-ROM Drive SCSI Hard Drive Diskette Drive Front Figure 23. Cluster Bay Drive Locations (S008776m) Cluster Bay, System, I/O, and Power Planars Location Codes (F10/F20) v System planar (R1-Tx-P1) 1 v I/O planar (R1-Tx-P2) 2 v Cluster Bay Power planar (R1-Tx-P3) 3 v Communications cables 4 v SSA device card and I/O attachment card cables 5 CLUSTER 1...
Cluster Bay, Fan Location Codes (F10/F20) v Cluster 1, cluster bay fan, (R1-T1-F5) v Cluster 2, cluster bay fan, (R1-T2-F5) (R1- ) Cluster 2 Cluster 1 (R1-T2- ) (R1-T1- ) Front View Figure 35. 2105 Model E10/E20 Cluster Locations (S008091m) VOLUME 3, ESS Service Guide...
Locations Figure 36. Cluster Bay Fan Removal (S008808m) Cluster Bay, Cable Location Codes (F10/F20) v Cluster Bay 1, (R1-T1- ) or Cluster Bay 2, (R1-T2- ) – Serial Interface Cable (S1/S2), (S1 = R1-Tx-P2-S1.1) (S2 = R1-Tx-P2-S2.1) – Serial Interface Cable (S3), (R1-Tx-P2-S3.1) –...
SSA Device Card and Connector Locations The SSA device card and connector location codes are in the format R1-Tx-P2-Kx-yy, where: v R1 is rack 1 (2105 Model E10/E20) v Tx is the cluster bay, 1 or 2 v P2 is cluster bay planar 2...
Locations Figure 43. DDM bay and SSA Cable Connector Locations (S007693l) 7133 Drawer and SSA Connector Locations The 7133 drawer SSA connector location codes are in the format Rx-Yx-Jxx, where: v Rx is rack 2, 3, or 4 v Yx is the 7133, 1, 2, 3, 4, 5, 6, 7, or 8 v Jxx is the 7133 cable connector, J4, J5, J8, J9, J1, J16, J13, or J12 To locate a 7133 drawer, see “Locating a DDM Bay or SSA DASD Model 020 or 040 Drawer in a 2105 Rack”...
Go to the correct cluster bay model table: v 2105 Model E10/E20, Table 3 v 2105 Model F10/F20, Table 4 on page 38 Table 3. CPI Cable Locations and Color Marking (2105 Model E10/E20) CPI Cable Location Code Cable Cluster Bay...
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Locations Table 4. CPI Cable Locations and Color Marking (2105 Model F10/F20) CPI Cable Location Code Cable Cluster Bay Cable Host Bay Connector Cable Connector Color Connector R1-T1-P2-I5/JB.1 Cluster Bay 1, slot 5-B Host Bay 1-B (local) Green (local) R1-T1-P2-I8/JB.1 Cluster Bay 1, slot 8-B Host Bay 2-B (local) Yellow...
Primary Power Supply, 2105 Model Exx/Fxx and Expansion Enclosure 210E Model E10/E20 Clusters Gray Violet Orange Brown Cluster 1 (R1-T1- ) Cluster 2 (R1-T2- ) Green Yellow Blue 210E Model F10/F20 Clusters Violet Orange Brown Gray Cluster 1 (R1 - T1 - )
Figure 47. Primary Power Supply Connector and CB Locations (S008496l Primary Power Supply Fan Locations, 2105 Model Exx/Fxx and Expansion Enclosure v 2105 Model E10/E20: – Primary Power Supply 1, Fan 1, (R1-V1-F1) 1 – Primary Power Supply 1, Fan 2, (R1-V1-F2) 2 –...
Figure 48. Primary Power Supply Fan Locations (S008669p) 390 V Battery Set Locations, 2105 Model Exx/Fxx and Expansion Enclosure v 2105 Model E10/E20: – 390 V Battery 1, (R1-V3) 1 – 390 V Battery 2, (R1-V4) 2 v 2105 Expansion Enclosure: –...
Figure 49. 390 V Battery Set Locations (S009025) Rack, 2105 Model Exx/Fxx and Expansion Enclosure Storage Cage Power Supply Location Codes v 2105 Model E10/E20: – Storage cage 1 and 2: - Storage cage 1 and 2, power supply 1, (R1-Q1-V1) 1...
Location Codes v 2105 Model Exx/Fxx and Expansion Enclosure (Top Fans): Note: Storage cage fans are not installed in 2105 Model E10/E20 positions: 2 , 5 , 8 , and 11 . – Storage cage 1 (U1): - Storage cage 1 fan 1, front (R1-, R2-U1-F1) 1...
Figure 52. Storage Cage Fan Locations (S008251n) 2105 Model Exx/Fxx and Expansion Enclosure Storage Cage Fan (Center) Location Codes v 2105 Model E10/E20: – Storage cage 1, fan 1, (R1-Q1-F1) 1 – Storage cage 1, fan 2, (R1-Q1-F2) 2 v 2105 Expansion Enclosure: –...
390 V Battery Set Locations, 2105 Model Exx/Fxx and Expansion Enclosure (R1- ) Rear View Figure 56. Electronics Cage Fan Locations (S007671m) 2105 Model E10/E20 Electronics Cage Power Supply Location Codes v 2105 Model E10/E20: – Electronics cage 1 - Electronics cage 1 power supply 1, (R1-T1-V1) 1...
Card Rear View Figure 59. Electronics Cage Sense Card Locations (S008219m) 2105 Model E10/E20 Rack Power Control (RPC) Card Location Codes v 2105 Model E10/E20: – Rack power control card 1 sense card, (R1-G1) 1 – Rack power control card 2 sense card, (R1-G2) 2...
390 V Battery Set Locations, 2105 Model Exx/Fxx and Expansion Enclosure Rear View Figure 60. Rack Power Control (RPC) Card Locations (S008510m) RPC CARD 1 RPC CARD 2 REMOTE REMOTE LOCAL LOCAL POWER SELECT POWER SELECT CL 2 CL 2 CL 1 POWER CL 1...
Exx/Fxx control unit rack. The service terminal connects only to cluster bay 1 or cluster bay 2 in the 2105 Model Exx/Fxx rack. The service terminal must be able to emulate an IBM 3151 ASCII terminal via a serial interface connection.
Double click on the NetTerm icon. b. Single click on File and then Phone Directory. c. If the Phone Directory displays IBM 2105 VSS/ESS (Direct Connect, IBM3151 emulation), the service terminal is setup to run NetTerm. Is the service terminal setup to run NetTerm? v Yes, 10.
3. From the NetTerm window select File and then Phone Directory. 4. From the Phone Directory window select Modem Test. 5. From the Phone Directory window enter the following: v Name: IBM 2105 VSS/ESS (Direct Connect, IBM3151 emulation) v Emulation: IBM-3151 v Connection: Modem v Keys: IBM_3151 6.
Windows Operating System, at the NetTerm window, single click on File and then Phone Directory – If the Phone Directory displays IBM 2105 VSS/ESS (Direct Connect, IBM3151 emulation), the service terminal is setup to run NetTerm as Direct Connect. Go to step 3.
Windows Operating System: a. At the NetTerm window, single click on File and then Phone Directory b. At the Phone Directory, click on IBM 2105 VSS/ESS (Direct Connect, IBM3151 emulation), and then click on Connect. c. Go to step 6.
Service Login Connection Install/Remove Menu Configuration Options Menu 63 Licensed Internal Code Maintenance Menu Machine Test Menu Utility Menu Service Login Operation Menus, with Cluster IML Complete Figure 64 on page 60 is an overview of the six options available on the Cluster Service Login Main Service Menu and the options that are available with each of them.
Overview Copyright Screen Main Service Menu Licensed Internal Code Maintenance Menu Repair Menu Display Library LIC Levels Install/Remove Menu Display LIC Installation Instructions Configuration Options Menu Display All Installed EC Levels Licensed Internal Code Maintenance Menu Copy a LIC Image to LIC Library Machine Test Menu Multiple LIC Activation Utility Menu...
Overview Retrace Viewing Paths within a PDF File To retrace your path within a PDF document and to go backwards one step, click on one of the following: v Go to Previous View button on the command bar v Document > Go Back To go forward one step within a PDF document, click on one of the following: v Go to Next View button on the command bar v Document >...
Repair Menu – Displays a menu of alternate cluster repair utilities. This menu displays all of the functions required by the isolate procedures for alternate cluster repair and FRU replacement. The alternate cluster repair functions are: - Quiesce the Alternate Cluster - Resume the Alternate Cluster - Unconditionally Quiesce Alternate Cluster - Power Off the Alternate cluster...
Install/Remove – Selecting the menu option that will guide the installation of the device drawer, displays the screens to set the hardware in the correct state for the installation or removal. v Cluster Memory Menu – Selecting the menu option displays how much memory is installed in both clusters. Cluster memory modules are installed with an MES.
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Configuration Options Menu - List Installed Host Cards - List Installed SSA Device Cards - List SSA Loops - List Installed SSA Device Drawers - List Device Drawers on an SSA Loop - List DDMs on an SSA Loop - List Installed SSA Device Drawer Cables - List Installed Racks v System Attachment Resources Menu –...
Licensed Internal Code Licensed Internal Code Maintenance Menu The following menus and text describe the licensed internal code functions available with the service terminal. Main Service Menu Repair Menu Install/Remove Menu Configuration Options Menu Licensed_Internal_Code_Maintenance_Menu Licensed Internal Code Maintenance Menu Display Library LIC Levels Display LIC Installation Instructions Display all Installed EC Levels...
Licensed Internal Code - Display Current DDM Levels v Common Platform Interconnect (CPI) Firmware LIC Menu – This option displays the Firmware LIC Menu that provides the instructions and functions used for installing and activating firmware updates: - Display Current CPI Firmware levels - Update CPI Firmware - Concurrent, all Host Bays - Update CPI Firmware —...
Machine Test Menu – This option will display what cluster features will be tested and what cluster resources will not be available to the host during the test. If problems are found, repair options are offered. The service terminal must be connected to the current cluster bay. - Cluster Bay Health Check - Cluster Bay Resource Test v Host Bay Planars Menu...
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Utility Menu Main Service Menu Repair Menu Install/Remove Menu Configuration Options Menu Licensed Internal Code Maintenance Menu Machine Test Menu Utility_Menu Utility Menu Trace/State Save Menu Problem Log Menu Resource Management Menu Machine Test Menu Re-Initialize a Logical Subsystem Cluster Power Off/On Host Bay Power Off/On Show Storage Facility Resources Menu Make Customization Diskette...
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Utility Menu - Host Bay Planars Menu - Host Interface Cards Menu - External Connections Menu - SSA Device Temperature Test - SSA Devices Certify Menu - SSA Loops Menu - Rack Power Control (RPC) Cards - CD-ROM Drive - Diskette Drive - Send Test Notification Menu - Show Problem Log v Re-Initialize a Logical Subsystem...
Utility Menu v Show Status of DDM Format/Certify Process – This option displays the following status options: - Show Status of Completed DDM Format/Certify Process - Show Status of DDM Format/Certify Process in Progress – Show Fixed Block Format Status - This option displays a list of logical subsystems (LSS).
Codes SSA Device Card Link Exception Symptom Code and Service Request Numbers ..171 SSA Disk Drive Module Exception Symptom Code and Service Request Numbers ..172 Service Request Numbers (SRN) ......173 Error and Progress Code List This chapter contains the various codes and descriptions that can be generated by the 2105.
RS/6000. Reference the Installation and Service Guide, SA38–0541 for 2105 Model E10/E20 or SA38–0547 for 2105 Model F10/F20. The Action/Possible Failing FRU listed for the RS/6000 might need modifying for use with the 2105 Model Exx/Fxx product.
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Codes Table 6. Firmware Error Codes. (continued) Error Description Action/ Possible Failing FRU Code 20E00004 I/O Planar battery 1. Replace I/O Planar battery. drained or needs 2. Replace I/O Planar. replacement. Note: Go to ″MAP 4700: Cluster Bay FRU Replacement″ in chapter 3 of the Enterprise Storage Server Service Guide, Volume 1.
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Code 20EE0009 Unable to 1. Replace the Service Processor Card (E10/E20 only). communicate with the 2. Replace I/O Planar (E10/E20 and F10/F20). The F10/F20 I/O planar includes service processor. the service processor. 3. Replace System Planar. Note: Go to ″MAP 4700: Cluster Bay FRU Replacement″ in chapter 3 of the Enterprise Storage Server Service Guide, Volume 1.
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Codes Table 6. Firmware Error Codes. (continued) Error Description Action/ Possible Failing FRU Code 25010002 Diskette in drive does Insert diskette with firmware update file. not contain an *.IMG file. 25010003 Cannot open Replace I/O Planar. Note: Go to ″MAP 4700: Cluster Bay FRU Replacement″ in chapter 3 of the OPENPROM package.
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Codes Table 6. Firmware Error Codes. (continued) Error Description Action/ Possible Failing FRU Code 25A80xxx NVRAM problems NVRAM problem resolution: 1. Errors reported against NVRAM can be caused by low I/O Planar Battery voltage and (more rarely) cluster bay power problems. With the exception of the 25A80000 error, these errors are warnings that the NVRAM data content had to be reestablished and do not require any FRU replacement unless the error is persistent.
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Codes Table 6. Firmware Error Codes. (continued) Error Description Action/ Possible Failing FRU Code 25A80211 Setenv/$Setenv Refer to Action under error code 25A80xxx. parameter error - value contains a null character. 25AA0xxx EEPROM problems. Replace the I/O Planar. Note: Go to ″MAP 4700: Cluster Bay FRU Replacement″ in chapter 3 of the Enterprise Storage Server Service Guide, Volume 1.
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Codes Table 6. Firmware Error Codes. (continued) Error Description Action/ Possible Failing FRU Code 25Cyy003 PD bits are 1. Make sure both memory modules in the pair are the same type. miss-matched or 2. Replace System Planar. missing one memory See “Memory PD Bits”...
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Codes Table 6. Firmware Error Codes. (continued) Error Description Action/ Possible Failing FRU Code 26800Cxx Machine check If the location code shown on the operator panel identifies a card slot, replace occurred. the card in the slot or the I/O planar until it no longer fails. Note: Go to ″MAP 4700: Cluster Bay FRU Replacement″...
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Alternate Cluster Repair Menu options to quiesce, power off, power on and resume the failing cluster bay. 2. Replace the Service Processor Card (E10/E20 only). 3. Replace I/O Planar (E10/E20 and F10/F20). The F10/F20 I/O planar includes the service processor.
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/ Service Processor Menu options. If the reload fails, replace the service processor card (E10/E20 only) or the I/O planar (F10/F20 only, which contains the SP function). Note: Go to ″MAP 4700: Cluster Bay FRU Replacement″ in chapter 3 of the Enterprise Storage Server Service Guide, Volume 1.
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2BA00101 Service processor is 1. Replace the Service Processor Card (E10/E20 only). not installed, update 2. Replace I/O Planar (E10/E20 and F10/F20). The F10/F20 I/O planar includes cancelled. the service processor. Note: Go to ″MAP 4700: Cluster Bay FRU Replacement″ in chapter 3 of the...
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2. Retry operation. If problem persists, replace the Service Processor Card Error occurred during (E10/E20 only) or the I/O Planar (F10/F20 only). The F10/F20 I/O planar service processor flash includes the service processor.
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Codes Table 6. Firmware Error Codes. (continued) Error Description Action/ Possible Failing FRU Code 2BA00204 Service processor Refer to the actions in error code 2BA00200. firmware update error occurred, update not completed. Error occurred while calculate CRC write. 2BA00300 Service Processor The I/O planar connector for this fan is not detecting any simulated fan rotation reports Slow Fan signals from the RPC cards.
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Codes Table 6. Firmware Error Codes. (continued) Error Description Action/ Possible Failing FRU Code 2BA00315 Service Processor Refer to the Action under error code 2BA00314. reports 5V Under Voltage Alert. 2BA00316 Service Processor Refer to the Action under error code 2BA00314. reports 3.3V Over Voltage Alert.
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Codes Table 6. Firmware Error Codes. (continued) Error Description Action/ Possible Failing FRU Code 2BA00330 Service Processor Refer to the Action under error code 2BA00314. reports PCI Expansion Card +12V Over Voltage Alert. 2BA00331 Service Processor Refer to the Action under error code 2BA00314. reports PCI Expansion Card +12V Under Voltage Alert.
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Codes Table 6. Firmware Error Codes. (continued) Error Description Action/ Possible Failing FRU Code 2BA00341 Service Processor Refer to the actions in error code 2BA00300. reports Locked fan - Fast Shutdown request fan number 2. 2BA00342 Service Processor Refer to the actions in error code 2BA00300. reports Locked fan - Fast Shutdown request fan number 3.
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Connect the service terminal to the working cluster bay and use the Repair Menu, Show / Repair Problems Needing Repair option. 2. Check the power bus is connected to the top of each CPU card (E10/E20 only). 3. Ensure all cluster bay power cables are properly plugged into the power distribution planar, system planar.
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Codes Table 6. Firmware Error Codes. (continued) Error Description Action/ Possible Failing FRU Code 40111002 An unknown power 1. Ensure the electronics cage power supplies (above the cluster bay) are problem detected. switched on. 2. Use the service terminal to display and repair any related power problems. Connect the service terminal to the working cluster bay and use the Repair Menu, Show / Repair Problems Needing Repair option.
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Codes Table 6. Firmware Error Codes. (continued) Error Description Action/ Possible Failing FRU Code 40111072 A high +5 standby 1. Remove the CPU card in P1–C2 (farthest away from the memory cards). If voltage reading the problem is resolved, replace the removed CPU card. If not, continue. detected.
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4. System Planar (model F10/F20 only). 5. Replace I/O Planar. 6. Replace the Service Processor Card (E10/E20 only). The F10/F20 I/O planar includes the service processor. Note: Go to ″MAP 4700: Cluster Bay FRU Replacement″ in chapter 3 of the Enterprise Storage Server Service Guide, Volume 1.
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3. System Planar (model F10/F20 only). 4. Replace I/O Planar. 5. Replace the Service Processor Card (E10/E20 only). The F10/F20 I/O planar includes the service processor. Note: Go to ″MAP 4700: Cluster Bay FRU Replacement″ in chapter 3 of the Enterprise Storage Server Service Guide, Volume 1.
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Cluster Operator Panel VPD. v I/O planar v Service Processor Card (model E10/E20 only; the model F10/F20 service processor is on the I/O planar). v System planar v CPU cards v Memory cards and DIMMs (model F10/F20 only) Note: Go to ″MAP 4700: Cluster Bay FRU Replacement″...
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1. CPU card in slot C2 (farthest away from the memory cards). 2. I/O planar. 4B2xxx43 Service Processor For Models E10/E20: reports JTAG fail 1. The FRUs for this error are the I/O planar, system planar, CPU card in P1-C1, CPU card in P1-C2, and the SP card.
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Codes Table 6. Firmware Error Codes. (continued) Error Description Action/ Possible Failing FRU Code 4B2xxx51 LBIST fail 1. CPU card in slot P1-C1 (closest to the memory cards). 2. I/O planar. Note: Go to ″MAP 4700: Cluster Bay FRU Replacement″ in chapter 3 of the Enterprise Storage Server Service Guide, Volume 1.
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Enterprise Storage Server Service Guide, Volume 1. 4BA00000 The system support 1. Replace the Service Processor Card (E10/E20 only). controller detects the 2. Replace I/O Planar (E10/E20 and F10/F20). The F10/F20 I/O planar includes Service Processor, but the service processor. cannot establish Note: Go to ″MAP 4700: Cluster Bay FRU Replacement″...
Use these values to identify the type of memory that generated the error. If you replace FRUs and the problem is still not corrected, go to MAP 0030 in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems unless otherwise indicated in the tables.
Go to the correct table for your product: v 2105 Model E10/E20, go to Table 8. v 2105 Model F10/F20, go to Table 9 on page 100. Table 8. Bus SRN to FRU Reference Table (Models E10/E20 Only) Bus Identification Possible Failing Device and AIX Location...
Codes Table 9. Bus SRN to FRU Reference Table (Models F10/F20 Only) Bus Identification Possible Failing Device and AIX Location Associated FRU Code 9CC-100 PCI Bus 00 Internal SCSI port 1 (10-60) I/O Planar (See notes on 72) Internal Ethernet port (10-80) I/O Planar (See notes on 72) Device installed in I/O Slot K3 (10-68 to 10-6F)
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E000 System Support Controller begins operation. See note1 on page 100 This is an informational checkpoint. E010 Starting SP self-tests 1. Service Processor (E10/E20 only) 2. I/O Planar(F10/F20 only, see notes on 72) E011 SP self-tests completed successfully None E012 Begin to set up Service Processor helps 1.
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Checkpoint Description Action/ Possible Failing FRU E043 Configuring serial port 2 1. Service Processor (E10/E20 only) 2. I/O Planar (See notes on 72 ) 3. CPU Card E044 Preparing to set serial port line speed 1. Service Processor (E10/E20 only) 2.
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(if possible) as documented in the checkpoint code E080. 3. I/O Planar, see 1 on page 100 E0A0 Beginning Bring-Up Phase 1. Service Processor (E10/E20 only) 2. CPU Card 3. I/O Planar (See notes on 72 ) E0B0 Starting CPU BIST 1.
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Codes Table 10. SP Checkpoints. (continued) Checkpoint Description Action/ Possible Failing FRU E241 Reset PCI bus I/O Planar, see 1 on page 100 E242 Initialize ISA DMA channel I/O Planar, see 1 on page 100 E243 Setup grackle configuration registers I/O Planar, see 1 on page 100 E244 Enable system speaker and send a beep!
Codes Table 10. SP Checkpoints. (continued) Checkpoint Description Action/ Possible Failing FRU DIAG STBY SP Ready. The system unit was shutdown in This condition can be requested by a service mode by the operating system; privileged system user with no faults. See however, the system unit is still powered on.
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Codes Table 11. Firmware Checkpoints. (continued) Checkpoint Description Action/ Possible Failing FRU E116 BAD CRC - copy recovery block data section to See note 1 on page 100. E117 BAD CRC - Invalidate and flush cache, set TOC See note 1 on page 100. E118 BAD CRC - branch to high level recovery control See note 1 on page 100.
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Codes Table 11. Firmware Checkpoints. (continued) Checkpoint Description Action/ Possible Failing FRU E13A Create packages node See note 1 on page 100. E140 PReP style load See note 1 on page 100. E149 Create boot mgr node See note 1 on page 100. E14C Create terminal-emulator node See note 1 on page 100.
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Codes Table 11. Firmware Checkpoints. (continued) Checkpoint Description Action/ Possible Failing FRU E171 Executing PCI-Delay function See note 1 on page 100. Refer to ″MAP 4320: E1xx SCSI Hard Drive E174 Establish host connection Code Boot″ in chapter 3 of the Enterprise Storage Server Service Guide, Volume 1, for general considerations.
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Codes Table 11. Firmware Checkpoints. (continued) Checkpoint Description Action/ Possible Failing FRU E1BE Create op-panel node. See note 1 on page 100. E1BF Create pwr-mgmt node. See note 1 on page 100. E1C0 Create ISA ethernet node. See note 1 on page 100. E1C5 Create ISA interrupt controller (pic) node.
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Codes Table 11. Firmware Checkpoints. (continued) Checkpoint Description Action/ Possible Failing FRU E1EC Get recovery image entry point See note 1 on page 100. E1ED Invalidate instruction cache See note 1 on page 100. E1EE Jump to composite image See note 1 on page 100. E1EF Erase flash See note 1 on page 100.
Codes Location Code Format The format for the location code is an alphanumeric string of variable length, consisting of a series of location identifiers, separated by the standard dash (-) or slash (/) character. The series is hierarchical; that is, each location identifier in the string is a physical child of the one preceding it. v The - (dash) separator character represents a normal structural relationship where the child is a separate physical package and it plugs into (or is connected to) the parent.
Codes The SRN was due to a missing resource at configuration time. The SRN is from a diagnostic test after complete isolation testing. The SRN is from a POST failure. The SRN is from a diagnostic test after partial isolation testing. The SRN is from the Problem Log.
Codes Service Request Number List Table 12. Service Request Numbers Service Failing Description and Action Request Src. Function Number Codes 101-000 Description: The cluster bay hung while attempting to configure a device. Action: Go to ″MAP 4540: Cluster Minimum Configuration″ in chapter 3 of the Enterprise Storage Server Service Guide, Volume 1.
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Action: Go to ″MAP 4540: Cluster Minimum Configuration″ in chapter 3 of the Enterprise Storage Server Service Guide, Volume 1. 101-888 227 E10 Description: The cluster bay does not IPL. 101-c33 Description: The cluster bay hung while indicating that a service terminal is the system console.
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Codes Table 12. Service Request Numbers (continued) Service Failing Description and Action Request Src. Function Number Codes 109-200 Description: The cluster bay crashed while running. Action: Test the cluster bay. Connect the service terminal, use Main Service Menu, then Machine Test Menu, then cluster bay. If no problem is found, then call your next level of support.
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Codes Table 12. Service Request Numbers (continued) Service Failing Description and Action Request Src. Function Number Codes 651-160 Description: I/O planar sensor indicates a fan is turning too slowly. Note: Go to ″MAP 4740: Fan Check Detected by I/O Planar″ in chapter 3 of the Enterprise Storage Server Service Guide, Volume 1.
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Codes Table 12. Service Request Numbers (continued) Service Failing Description and Action Request Src. Function Number Codes 651-629 Description: Problem log analysis indicates an error detected by the memory controller. The error log indicates the following physical FRU location(s) as the probable cause(s). Action: Use the physical location codes to replace the FRUs that are identified on the problem detail screen.
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Action: Display problems needing repair and repair any power, battery or cluster bay related problems. 651-813 Description: Cluster Bay shutdown due to loss of 2105 Model E10/E20 input power. 651–818 Description: Power fault due to manual activation of power off request. Call next level of support.
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Codes Table 12. Service Request Numbers (continued) Service Failing Description and Action Request Src. Function Number Codes 651-821 Description: Cluster Bay shutdown due to an over maximum temperature condition being reached. Action: See SRN, 651-152 651-831 152 2E2 Description: Sensor detected a voltage outside of the normal range. 651-832 Description: Sensor detected an abnormally high internal temperature.
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Codes Table 12. Service Request Numbers (continued) Service Failing Description and Action Request Src. Function Number Codes 652-736 2D2 292 214 Description: A non-critical error has been detected and corrected: Intermediate or Cluster Bay Bus Time-out Error. 652-773 Description: A non-critical error has been detected and corrected. Intermediate or Cluster Bay Bus Data Parity Error.
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Codes Table 12. Service Request Numbers (continued) Service Failing Description and Action Request Src. Function Number Codes 689-122 Description: A SCSI Hard Drive reservation conflict error. 689-124 Description: A SCSI check condition error occurred. 689-126 689 B88 Description: A software error was caused by a SCSI Hard Drive failure. 689-128 Description: The error log analysis indicates a SCSI Hard Drive failure.
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Codes Table 12. Service Request Numbers (continued) Service Failing Description and Action Request Src. Function Number Codes 804-128 Description: The CD-ROM drive indicates an error. 804-129 Description: The CD-ROM drive indicates an error. 804-150 Media 804 Description: A media error was detected. 804-151 804 B88 Description: A command time-out was detected.
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Codes Table 12. Service Request Numbers (continued) Service Failing Description and Action Request Src. Function Number Codes 805-609 Description: Problem log analysis indicates a machine check due to a L2 parity error. 805-610 Description: Problem log analysis indicates a machine check due to ISA device error, but the device could not be identified.
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Codes Table 12. Service Request Numbers (continued) Service Failing Description and Action Request Src. Function Number Codes 805-649 software Description: Problem log analysis indicates a machine check due to a disabled I/O address space. Action: Call the next level of support. For RS/6000 repairs, stand-alone diagnostics are run by the service representative on all devices.
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Codes Table 12. Service Request Numbers (continued) Service Failing Description and Action Request Src. Function Number Codes 821-221 Description: The Key-Planar adapter test failed. 821-230 Description: Software error caused by hardware failure. 821-240 Description: The error log analysis indicates hardware failure. 821-241 Description: The error log analysis indicates hardware failure.
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Codes Table 12. Service Request Numbers (continued) Service Failing Description and Action Request Src. Function Number Codes 826-132 Description: The data wrap communications test failed. 826-133 Description: The modem control line test failed. 826-321 Description: Cannot run the test because the device driver detected a hardware error.
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Codes Table 12. Service Request Numbers (continued) Service Failing Description and Action Request Src. Function Number Codes 827-125 Description: The parallel port control register read test failed. 827-126 Description: The parallel port control register read test failed. 827-131 Description: Cannot run the test because the device driver detected a hardware error.
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Codes Table 12. Service Request Numbers (continued) Service Failing Description and Action Request Src. Function Number Codes 831-164 221 252 Description: Cannot run the test because the device driver detected a hardware error. 831-165 221 252 Description: The data wrap communications test failed. 831-166 221 252 Description: The modem control line test failed.
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Codes Table 12. Service Request Numbers (continued) Service Failing Description and Action Request Src. Function Number Codes 831-582 831 D56 Description: The data wrap communication test failed. 831-583 831 D56 Description: The modem control line test failed. 831-901 to software 831 Description: An unexpected error occurred that can be attributed to 831-920 software or hardware.
Codes Table 12. Service Request Numbers (continued) Service Failing Description and Action Request Src. Function Number Codes 887-125 Description: Fuse test failed. 887-202 Description: Vital product data test failed. 887-203 Description: Vital product data test failed. 887-209 Description: RJ-45 converter test failed. 887-304 Description: Coprocessor internal test failed.
Failing Function Codes Description of the Failing Function Code Table The failing function codes are listed in numerical sequence. The columns in the failing function code table are as follows: Failing Function Code, The failing function code number from the SRN. FRU and Notes, This column contains the description of the FRU and any usage notes.
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Note: ″MAP 4700: Cluster Bay FRU Replacement″ in chapter 3 of the Enterprise Storage Server Service Guide, Volume 1 Service Processor Card (2105 Model E10/E20 only) Note: ″MAP 4700: Cluster Bay FRU Replacement″ in chapter 3 of the Enterprise Storage Server Service...
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Note: ″MAP 4700: Cluster Bay FRU Replacement″ in chapter 3 of the Enterprise Storage Server Service Guide, Volume 1 I/O Planar, Service Processor Card (2105 Model E10/E20 only) Note: ″MAP 4700: Cluster Bay FRU Replacement″ in chapter 3 of the Enterprise Storage Server Service...
Failing Function Codes Table 13. Failing Function Code Table (continued) Failing FRU and Notes Function Code CD-ROM Drive Note: ″MAP 4700: Cluster Bay FRU Replacement″ in chapter 3 of the Enterprise Storage Server Service Guide, Volume 1 SSA device card problem. Display problems needing repair or call next level of support. Processor complex being identified.
Failing Function Codes v Use the progress code/indicator description to identify the failing FRU(s) v Some progress codes will include a physical location code on the second line of the cluster display panel. That may be the failing FRU. v Call the next level of support. Configuration Program Progress Indicators Find the code and description below then read note 135.
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Configuration Program Progress Indicators 0555 An ODM error occurred when trying to vary-on the rootvg, or unable to create an NFS swap device during network boot. 0556 Logical Volume Manager encountered error during IPL vary-on. 0557 The root filesystem does not mount. 0558 There is not enough memory to continue the system IPL.
Diagnostic Load Progress Indicators Note: The following progress indicators are not all used when AIX is installed on the 2105 Model E10/E20 If the cluster bay hangs with a code displayed, call the next level of support. The AIX Messages Guide and Reference book, SC23-2641 has detailed recovery procedures for use by the next level of support.
Diagnostic Load Progress Indicators Loading platform dependent debug files Loading platform dependent data files Failed to load platform dependent data files Problem Mounting diagnostic CD-ROM disc Diagnostics have completed. This code is only used when there is no console. (xx is any number) Call next level of support. Dump Status Codes A software error has caused a software dump to occur.
2105 Exception Symptom Codes 2105 Exception Symptom Codes An Exception Symptom Codes (ESC) is a two byte code that indicates what functional area of the 2105 has failed. The ESC is generated by the internal error handling code of the 2105. Platform Exception Symptom Codes The following Platform ESC code values are set during analysis.
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2105 Exception Symptom Codes Table 16. 2105 Exception Symptom Codes (ESC) (continued) Description of ESC 120F Array repair needed 1210 Drawer type mismatch 1211 Rack power fault 1213 Mismatched drawer type 1215 Unable to verify loop on other cluster bay 1220 Modem to modem expander hardware problem 1221...
2105 Exception Symptom Codes Table 16. 2105 Exception Symptom Codes (ESC) (continued) Description of ESC 1326 ESCON/Fiber bit error rate test failed 1327 ESCON/Fiber wrap test failed 1328 ESCON/Fiber bit error rate test or wrap test failed Platform Microcode Detected Error Exception Symptom Codes The following ESC code values are set for microcode detected errors.
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2105 Exception Symptom Codes Description of ESC 2811 PLX detected PERR on adapter bus 2812 Adapter detected Master Abort on adapter bus 2813 Adapter detected Target Abort on adapter bus 2814 CPI detected LRC error on data transfer 2815 CPI detected adapter Bus Hang 2816 CPI cluster bay 2 internal errors 2817...
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2105 Exception Symptom Codes Description of ESC 285A CPI IOA private bus error during configuration 285B CPI IOM private bus error during configuration 2870 IOM PLX Master abort 2871 IOM PLX Target abort 2872 IOM PLX Received Target abort 2873 IOM PA check error on cluster bay 1 2874 IOM PA check error on cluster bay 2...
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2105 Exception Symptom Codes Description of ESC 28A3 Reset Failure, Fence Host Bay 1 and Cluster Bay 2 28A4 Reset Failure, Fence Host Bay 2, Host Bay 4 and Cluster Bay 2 28A5 Reset Failure, Fence Host Bay 2 and Cluster Bay 2 28A6 Reset Failure, Fence Host Bay 2 and Cluster Bay 2 28A7...
2105 Exception Symptom Codes Description of ESC 28D0 Cluster Bay 1 Host Bay 1 in post sinksource 28D1 Cluster Bay 1 Host Bay 4 in post sinksource 28D2 Cluster Bay 1 Host Bay 2 in post sinksource 28D3 Cluster Bay 1 Host Bay 3 in post sinksource 28D4 Cluster Bay 2 Host Bay 1 in post sinksource 28D5...
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2105 Exception Symptom Codes Description of ESC 291E SCSI Protocol Message Phase Error 291F SCSI Protocol Conflicting Identify Msg Received 2920 SCSI Protocol Unexpected Message 2922 SCSI adapter Random Errors 2925 SCSI internal bus reset 2926 SCSI Bus Reset 2927 SCSI FB MLE 2929 SCSI Abort Task...
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2105 Exception Symptom Codes Description of ESC 297E SCSI Data Store Error On Cache Read 297F SCSI SCACHE Freeze Bit On 2980 SCSI 403 Write To IOARRIN Queue When Full 2981 SCSI Parity Error Filling Cache 2982 SCSI Non Four Byte Word 2983 SCSI Write While Protected To L2 Cache Area 2984...
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2105 Exception Symptom Codes Description of ESC 29AC SCSI DRAM Multi-bit ECC Error 29AD SCSI Unknown/Invalid Sequencer Check 29B0 SCSI DRAM Page Overflow Error 29B1 SCSI Uncorrectable DRAM Error 29B2 SCSI DRAM Single Bit Error 29B3 SCSI DRAM Range Error 29B4 SCSI Data To DRAM Parity Check 29B5...
2105 Exception Symptom Codes Description of ESC 29DA SCSI Device Interrupt - Other 29DB SCSI Device Interrupt Without Further Detail 29DC SCSI Unknown/Invalid Local PCI X Interrupt 29DD SCSI Local X Interrupt w/o Further Detail 29DE SCSI local PCI bus DMA error 29DF SCSI host DMA error 29E1...
2105 Exception Symptom Codes Description of ESC 3111 CE request to power off cluster bay 3112 CE request to reset service mode for cluster bay 3113 Cluster Bay failover 3114 Cluster Bay fenced due to excessive failover/failback 3115 Cluster Bay failback 3116 Cluster Bay failback from cluster bay failover 3117...
2105 Exception Symptom Codes Description of ESC 32B3 Fibre Channel emulex data not available 32B4 Fibre Channel emulex EBus pck 32B5 Fibre Channel emulex BBus pck 32B6 Fibre Channel emulex internal error 1 32B7 Fibre Channel emulex internal error 2 32B8 Fibre Channel emulex host bus internal error 32B9...
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2105 Exception Symptom Codes Description of ESC 3313 DA RBC LRC Data Bad 3314 DA Stage LRC Not Isolated 3315 DA stage media error 3316 DA block LRC error 3317 DA Part of Previous Error 3318 DA Destage Cache LRC 3319 DA Destage DA LRC 331A...
2105 Exception Symptom Codes Description of ESC 335E Fibre Channel CKD failed writing cache, recovered 335F Fibre Channel CKD failed writing cache, not recovered 3360 Fibre Channel SCSI read LRC 3361 Fibre Channel SCSI read cache LRC 3362 Fibre Channel SCSI sequence number error and cache LRC 3363 Fibre Channel SCSI sequence number error first event 3364...
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2105 Exception Symptom Codes Description of ESC 3505 ESCON adapter Invalid Response 3506 ESCON adapter Failure Response 3507 IOCTL Requested fence of ESCON adapter 3510 ESCON adapter Error: No Data while in Service Mode 3511 ESCON adapter Error: No Data - temporary 3512 ESCON adapter Error: No Data - permanent 3514...
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2105 Exception Symptom Codes Description of ESC 3821 RPC GPR data mismatch during RPC-1 verification testing 3822 RPC GPR address failure during RPC-1 verification testing 3823 RPC fence mode failure during RPC-1 verification testing 3824 RPC lock failure during RPC-2 verification testing 3825 RPC GPR data mismatch during RPC-2 verification testing 3826...
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2105 Exception Symptom Codes Description of ESC 3858 Cluster message/control data LRC 3860 CPI experiencing random errors 3861 Active CPI interrupt with no source, temporary 3867 Cross cluster bay CPI LRC check on data transfer 386B CPI empty bay slot interrupt, temporary 386C CPI Empty bay slot interrupt, permanent 3870...
2105 Exception Symptom Codes Description of ESC 8135 RPC BPS-0 On Battery 8136 RPC BPS-1 On Battery 8137 RPC BPS-0 Battery Charging Complete 8138 RPC BPS-1 Battery Charging Complete 8139 RPC BPS-0 Power On 813A RPC BPS-1 Power On 813B RPC Cluster Bay 1 Complex Power On 813C RPC Cluster Bay 2 Complex Power On...
2105 Exception Symptom Codes Description of ESC 8190 RPC Rack power off cluster bay power status in error 81A0 RPC valid Rack power off, RPC error 81B0 RPC Invalid rack power off request, no cluster bay power off 81C0 RPC invalid two cluster bay power off request 81D0 RPC invalid cluster bay power off request 81E0...
2105 Exception Symptom Codes Description of ESC 8254 RPC Local/Remote Switch Settings Disagree 8255 RPC Bay Power State Change Did Not Complete 8260 RPC Hot Fan State Change Interrupt 8261 RPC Cage 1 Fan Failure 8262 RPC Cage 2 Fan Failure 8263 RPC cluster 1 fan failure 8264...
2105 Exception Symptom Codes Description of ESC 8347 RPC PPS to RPC Cable Check 8350 Periodic replacement of rack battery is required 8360 Cluster bay 1 thermal sensor out of range 8361 Cluster bay 2 thermal sensor out of range 8362 Cluster bay 1 and cluster bay 2 thermal sensors out of range Microcode Logic errors...
2105 Exception Symptom Codes Description of ESC and SRN D100 20XXX Open SSA link D110 45XXX SSA link opened D120 21XXX Link threshold, no characters received D120 22XXX Link threshold, remote port disabled D120 23XXX Link threshold, link reset failed D120 24XXX Link threshold, retry limit exceeded...
2105 Exception Symptom Codes Description of ESC and SRN E250 48900 > 1 array member failed E255 48950 Array rebuild failed, DDM caused E260 49000 Array degraded, no available spare E270 49100 Array exposed, no available spare E290 49500 No spare available for array E291 49501 Spares + Members do not meet expectation...
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2105 Exception Symptom Codes Table 17. 2105 Service Request Number (SRN) Descriptions (continued) Description of SRN 33XXX Excessive link configurations 40000 SSA device card failed 40004 DRAM failed (module 0) - 4 MB 40008 DRAM failed (module 0) - 8 MB 40016 DRAM failed (module 0) - 16 MB 40032...
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2105 Exception Symptom Codes Table 17. 2105 Service Request Number (SRN) Descriptions (continued) Description of SRN 50411 SSA node failed or noisy 50425 SSA device prevents configuration 60000 SSA device card unable to configure 60200 Drawer will not power on 60210 DDM has check light on 60220...
Diagrams 2105 Model Exx/Fxx Electronics Cage Power Diagram 390 V dc Electronics From PPS 1/2 cage power supplies Auto dock connectors Fans 1 - 4 Upper power planar Cluster bay power Lower sense Right Left power card planars Auto dock connectors Host bays Figure 67.
Chapter 11: Translation of Cautions and Danger Notices v IBM Storage Solution Safety Notices book, GC26-7229. v Enterprise Storage Server Models Exx and Fxx Service Documents CD-ROM, SK2T-8771. Examples of Caution and Danger Notices DANGER Danger notices warn you of conditions or procedures that can result in death or severe injury if you do not take precautions, or if you do not perform procedures exactly as stated.
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Translation VOLUME 3, ESS Service Guide...
DASD drawer with unsafe conditions. Perform a safety inspection: v When IBM receives a request for a service agreement for a 2105 rack, DDM bay or SSA DASD drawer. Note: Adding previously used 7133 device drawers must be checked for compatibility. Use the ″7133 Model 020 and D40 Requirements for 2105 Installations″...
A machine history. If the history is not available, obtain a copy and continue with the inspection. v The IBM Enterprise Storage Server Service Guide, 2105 Models E10 and E20 book The following information is not supplied with the 2105: v Electrical Safety for IBM Customer Engineers book v IBM Input/Output Equipment Installation Manual–Physical Planning book...
3. Attach a “Do Not Operate” tag (S229-0237) and a safety lockout padlock to each of the customer’s mainline circuit breakers. Refer to the Electrical Safety for IBM Customer Engineers book. 4. Disconnect the customer end of both mainline ac power cables.
Internal Machine Check Perform the internal machine check. 1. Check for any non-IBM changes that may have been made to the machine. If any are present, obtain the “Non-IBM Alteration Attachment Survey” form, number R009, from the IBM branch office. Complete the form and return it to the branch office.
2105 Model Exx/FxxSafety Inspection Model Exx/Fxx Front View P/N 34L7775 P/N 08L8011 P/N 34L7775 Figure 69. 2105 Model Exx/Fxx, Mainline Power Cable Safety Labels (S008818q) 3. Ensure that the dual mainline power cable safety labels are installed on the front tailgate areas of the 2105 Model Exx/Fxx.
2105 Model Exx/FxxSafety Inspection 5. If any of the languages below apply, ensure that the Unit Emergency switch portion of the translated operator panel 7 is installed on the 2105 Model Exx/Fxx. Belgian/Dutch P/N 34L2419 Brazilian/Portuguese P/N 34L2418 Chinese/ROC P/N 34L2415 Chinese/ROC P/N 34L2415 English...
2105 Model Exx/FxxSafety Inspection > 18 kg (40 lb) P/N 5423461 Hinge Side of Door Inside View Figure 73. 2105 Model Exx/Fxx Cover Weight Safety Label (S008382p) 7. Ensure that the Trained Service Personnel Only labels are installed on the inside of the front and rear frames of the 2105 Model Exx/Fxx.
2105 Model Exx/FxxSafety Inspection TRAINED SERVICE PERSONNEL ONLY P/N 09L2638 Model Exx/Fxx Front View Rear View Figure 74. 2105 Model Exx/Fxx Trained Service Personnel Only Labels (S009046) 8. Ensure that the Cluster Fan Warning labels are installed on the front of cluster 1 and cluster 2 inside the front of the 2105 Model Exx/Fxx.
2105 Model Exx/FxxSafety Inspection PN 34L9192 Cluster 1 Cluster 2 Front View Figure 75. 2105 Model Exx/Fxx Cluster Fan Warning Labels (S009038) 9. Verify that the following safety labels are installed on both primary power supplies: 9 , S1, Micro-Processor switch label 10 , weight warning label 11 , high voltage warning label 12 , high voltage and high energy warning label...
2105 Model Exx/FxxSafety Inspection 2105 Model Exx/Fxx Rear View EN DIS Figure 76. 2105 Model Exx/Fxx Primary Power Supply Safety Labels (S008822r) 10. Verify that the following safety labels are installed on both 390 Volt Batteries: v 390 V Battery 1 (master) 14 , weight warning label –...
2105 Model Exx/FxxSafety Inspection Note: These labels cannot be ordered individually. If a label is missing, the 390 V battery set must be replaced. 2105 Model Exx/Fxx Rear View Figure 77. 2105 Model Exx/Fxx 390 V Battery Set Safety Labels (S008823r) 11.
2105 Model Exx/FxxSafety Inspection 2105 Model Exx/Fxx Rear View Figure 78. 2105 Model Exx/Fxx Electronics Cage Power Supply Safety Labels (S008824m) 12. Verify that the ground jumpers are installed between each primary power supply (PPS) and the frame: v PPS 1, 17 v PPS 2, 16 Note: There should be a star washer between the ground jumper terminals and the frame and PPS.
2105 Model Exx/FxxSafety Inspection 2105 Model Exx/Fxx Rear View PPS 2 PPS 1 Figure 79. 2105 Model Exx/Fxx, Primary Power Supply Ground Jumpers (S008825q) 13. Complete the safety inspection by going to “Safety Engineering Changes” on page 208. 2105 Expansion Enclosure Safety Inspection Safety inspect the 2105 Expansion Enclosure by doing the following procedures: 1.
Internal Machine Check Perform the internal machine check. 1. Check for any non-IBM changes that may have been made to the machine. If any are present, obtain the “Non-IBM Alteration Attachment Survey” form, number R009, from the IBM branch office. Complete the form and return it to the branch office.
2105 Expansion Enclosure Safety Inspection Expansion Enclosure Front View P/N 34L7775 P/N 08L8011 P/N 34L7775 Figure 80. 2105 Expansion Enclosure, Mainline Power Cable Safety Labels (S008368q) 3. Ensure that the dual mainline power cable safety labels are installed on the front tailgate areas of the 2105 Expansion Enclosure.
2105 Expansion Enclosure Safety Inspection 5. If any of the languages below apply, ensure that the Unit Emergency switch portion of the translated operator panel 7 is installed on the 2105 Expansion Enclosure. Belgian/Dutch P/N 34L7071 Brazilian/Portuguese P/N 34L6760 Chinese/ROC P/N 34L3294 English P/N 34L3311...
2105 Expansion Enclosure Safety Inspection > 18 kg (40 lb) P/N 5423461 Hinge Side of Door Inside View Figure 84. 2105 Expansion Enclosure Cover Weight Safety Label (S008382p) 7. Ensure that the Trained Service Personnel Only labels are installed on the inside of the front and rear frames of the 2105 Expansion Enclosure.
2105 Expansion Enclosure Safety Inspection TRAINED SERVICE PERSONNEL ONLY P/N 09L2638 Expansion Enclosure Rear View Front View Figure 85. 2105 Expansion Enclosure Trained Service Personnel Only Labels (S009047) 8. Verify that the following safety labels are installed on both primary power supplies: 9 , S1, Micro-Processor switch label 10 , weight warning label 11 , high voltage warning label...
2105 Expansion Enclosure Safety Inspection 2105 Expansion Enclosure Rear View EN DIS Figure 86. 2105 Expansion Enclosure Primary Power Supply Safety Labels (S008397r) 9. Verify that the following safety labels are installed on both 390 Volt Batteries: v 390 V Battery 1 (master) 14 , weight warning label –...
2105 Expansion Enclosure Safety Inspection Note: These labels cannot be ordered individually. If a label is missing, the 390 V battery set must be replaced. 2105 Expansion Enclosure Rear View Figure 87. 2105 Expansion Enclosure 390 V Battery Set Safety Labels (S008399r) 10.
2105 Expansion Enclosure Safety Inspection 2105 Expansion Enclosure Rear View PPS 2 PPS 1 Figure 88. 2105 Expansion Enclosure, Primary Power Supply Ground Jumpers (S008376q) 11. Verify that the ground strap is fastened to the 2105 Expansion Enclosure frame with lock washers between both cable terminals and the frame 18 .
2105 Configuration Verification” on page 54 to prepare the service terminal for service and go to step 3. when complete. 3. Verify that the 2105 Model E10/E20 is powered on. The 2105 Model E10/E20 operator panel Power Complete indicator for the cluster bay you are attaching to should be on continuously.
Connect the other end of the cable to the S2 connector on the cluster bay being serviced, cluster bay 1 or cluster bay 2. Note: The service terminal interface cable is stored in the 2105 Model E10/E20 rack or connected to S2 on the front of cluster bay 1 or 2.
Service Processor Connection 9. If the operation is successful, the SP Main Menu will be displayed. For a listing of all service processor menus, go to “Service Processor Operations”. 10. Verify that the cluster bay being serviced is powered on by pressing the eject button on it’s CD-ROM drive.
Service Processor Connection Figure 91. Cluster Bay Service Processor Main Menu Options (s007528r) Service Processor Menus Attention: The service processor functions should only be used when directed by this maintenance package or the next level of support. Unguided use of the service processor functions can have unexpected results.
Service Processor Connection During the first power up (i.e. power cord is plugged into the outlet), SP menus are not available for 45 seconds while the SP is running self-tests and initializing the server. If the server powers down, SP menus become available after 15 seconds.
Service Processor Connection When the server is powered down, the SP menus may be accessed locally or remotely. Attention: The service processor functions should only be used when directed by this maintenance package or the next level of support. Unguided use of the service processor functions can have unexpected results.
Note: The information under the Service Processor Firmware heading in the Main Menu example that follows is example information only. Service Processor Firmware EPROM: 19970915 FLASH: 19970512 Copyright 1997, IBM Corporation SYSTEM NAME MAIN MENU 1. Service Processor Setup Menu 2. System Power Control Menu 3.
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Service Processor Connection SP SETUP MENU SP SETUP MENU 1. Change Privileged Access Password 2. Change General Access Password 3. Enable/Disable Console Mirroring: Currently Disabled 4. Start Talk Mode 5. OS Surveillance Setup Menu 6. Reset SP 7. Reprogram SP Flash EPROM 98.
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Service Processor Connection Set or change the General Access Password. It provides limited access to SP menus, and is usually available to all users who are allowed to power-on the server. v Enable/Disable Console Mirroring When Console Mirroring is enabled, the SP sends information to both serial ports. This capability may be enabled by local or remote users.
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Service Processor Connection SYSTEM POWER CONTROL MENU SYSTEM POWER CONTROL MENU 1. Enable/Disable Unattended Start Mode: Currently Disabled 2. Ring Indicate Power-On Menu 3. Reboot/Restart Policy Setup Menu 4. Power-On System 5. Power-Off System 98. Return to Previous Menu 99. Exit from Menus v Enable/Disable Unattended Start Mode Should stay set to disable.
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Service Processor Connection SYSTEM INFORMATION MENU SYSTEM INFORMATION MENU 1. Read VPD 2. Read VPD Image from Last System Boot 3. Read Progress Indicators from Last System Boot 4. Read SP Error Logs 5. Read System POST Errors 6. Read NVRAM 7.
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Service Processor Connection System Environmental Conditions (System Power is currently off.) Fan 0: A stopped fan detected Fan 1: A stopped fan detected Fan 2: A stopped fan detected Fan 3: A stopped fan detected MEM Temperature is operating within normal tolerances I/O Temperature is operating within normal tolerances CPU Temperature is operating within normal tolerances 5.0 Volts: A low 5.0 Voltage reading detected...
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Service Processor Connection CALL-IN/CALL-OUT SETUP MENU CALL-IN/CALL-OUT SETUP MENU 1. Modem Configuration Menu 2. Serial Port Selection Menu 3. Serial Port Speed Setup Menu 4. Telephone Number Setup Menu 5. Call-Out Policy Setup Menu 6. Customer Account Setup Menu 7. Call-Out Test 8.
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Service Processor Connection Serial Port Selection Menu: Serial Port Selection Menu 1. Serial Port 1 Call-Out: Currently Disabled 2. Serial Port 2 Call-Out: Currently Disabled 3. Serial Port 1 Call-In: Currently Disabled 4. Serial Port 2 Call-In: Currently Disabled 98. Return to Previous Menu You may enable and/or disable the call-in and call-out functions of each serial port in any combination.
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Note: Some modems, such as IBM 7857-017, are not designed for the paging function. Although they can be used for paging, they will return an error message when they do not get the expected response from another modem.
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Service Processor Connection CALL-OUT POLICY SETUP MENU 1. Call-Out policy (First/All): Currently First 2. Remote timeout, (in seconds): Currently 120 3. Remote latency, (in seconds): Currently 2 4. Number of retries: Currently 2 98. Return to Previous Menu v Call Out policy may be set to ’first’ or ’all’. If call out policy is set to ’first’, the SP will stop at the first successful call out to one of the following numbers in the order listed: 1.
SP Functions and Features The following section discusses some of the SP functions and features more fully. The IBM RS/6000 7025 F50 Series supports the following functions: Built-in Functions Initialization and Test SP Basic Instructions Test (BIST)
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Service Processor Connection Local User Function User Interface Local async console Text based menus with NLS Operator Panel messages Power and Miscellaneous Power On/Off Configurable Reboot Policy Status and Data Access Error data (SP) Error data (system) Environmental data SP Setup Utilities Passwords Phone numbers Language (NLS) selection...
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Service Processor Connection powered-on when AC loss occurred, it reboots/restarts when power is restored. If the system was powered-off when AC loss occurred, it remains off when power is restored. v Timed power-on - refer to the shutdown -t command on servers using AIX. Working in conjunction with AIX, the Service Processor in your server can operate a timer, much like the wake-up timer on your clock radio.
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Service Processor Connection When this setting is NO, or if the OS did not set a policy, the SP refers to Enable supplemental restart policy for its action. Enable Supplemental Restart Policy?: The default setting is NO. If set to YES, the SP restarts the system when the system loses control as detected by the SP surveillance, and either: 1.
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To call out before restart, set “Call-Out before restart” to ENABLED from the Reboot/Restart Policy Setup menu. Note: Some modems, such as IBM 7857-017, are not designed for the paging function. Although they can be used for paging, they will return an error message when they do not get the expected response from another modem.
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Service Processor Connection System Configuration: v SP v Modem connected to one serial port and enabled for incoming calls v Local service terminal connected to the other serial port. This local service terminal may be connected directly to your server or connected through another modem. There are two scenarios in which console mirroring can be invoked: 1.
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Service Processor Connection Refer to the downloaded update instructions, or to the System Management Services “Display Configuration” on page 232 or “Config” on page 232 or Service Processor menus on page 215, to determine the level of the system unit or service processor flash. Updating Firmware from the Service Processor Menus: The Service Processor Menus are available while the server is powered off.
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Service Processor Connection Error Log 19970626223337 0. Loss of Redundant Fan #5 40210091 Press "C" to clear error log, any other key to continue. > The time stamp in this error log is Coordinated Universal Time (CUT), also known as Greenwich Mean Time (GMT).
2105 Configuration Verification” on page 54 to prepare the service terminal for service and go to step 3. when complete. 3. Verify that the 2105 Model E10/E20 is powered on. The 2105 Model E10/E20 operator panel Power Complete indicator for the cluster bay you are attaching to should be on continuously.
Windows Operating System, a. At the NetTerm window, single click on File and then Phone Directory b. At the Phone Directory, click on IBM 2105 VSS/ESS (Direct Connect, IBM3151 emulation), and then click on Connect. c. Go to step 6.
System Management Services Connection 10. Watch the operator panel display of the cluster bay being serviced. As the cluster bay powers on, the firmware test displays EXXX progress codes. Keep logically connecting the service terminal, by repeating step 5 on page 234 on the service terminal, until progress code E1FB is displayed. (During the cluster bay power on, the service terminal may be logically disconnected one or more times.) Immediately look at the service terminal for the display shown below.
System Management Services Connection 1. SCSI CD-ROM id=3 ( Integrated ) 2. Diskette 3. SCSI 4512 MB Hard drive id=0 ( Integrated ) None None The OK Prompt option is not used. The Multiboot Start option is not used. Select Boot Devices This option is only used if the displayed boot list is incorrect and the next level of support OKs it.
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System Management Services Connection *----------------------------------------------------------* Error Log Date Time ErrorCode Location Entry 1. 98/04/01 12:13:22 25A80011 00-00 Entry 2. no error logged *----------------------------------------------------------* *-----------------* *------* ³C=Clear Error Log³ ³X=Exit³ *-----------------* *------* Change SCSI ID This option allows you to view and change the addresses of the SCSI controllers attached to you cluster bay.
3. To replace the FRUs, ensure the customer is not using the other cluster bay. Power off the 2105 Model E10/E20 and replace the FRU(s). Power on the 2105 Model E10/E20. v If both cluster bays display READY, the problem is fixed. Go to ″MAP 1500: End Service Action″ in chapter 3 of the Enterprise Storage Server Service Guide, Volume 1.
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If you cannot find the term you are looking for, see the ASCII. American national Standard Code for Index or the IBM Dictionary of Computing Information Interchange. A coding scheme defined by ANSI X3.4-1977 which is used to represent various...
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channel path. The ESA/390 term for the Each image appears to be an independent control unit, interconnection between a channel and its associated but all images share a common set of hardware control units. facilities. channel subsystem. The ESA/390 term for the part of count field.
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EBCDIC. Extended Binary-Coded Decimal Interchange attached host systems, or to all. To use this capability, Code. A coding scheme developed by IBM which is the host programs need to be designed to support data used to represent various alphabetic, numeric, and sharing.
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ESCON. Enterprise Systems Connection Architecture. firmware. An ordered set of microcode instructions An ESA/390 computer peripheral interface. The I/O and data stored in a hardware EPROM. When interface utilizes ESA/390 logical protocols over a serial microcode software is installed into a hardware interface that configures attached units to a EPROM, it becomes firmware.
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LIC. Licensed Internal Code. I/O. Input/Output. Licensed Internal Code (LIC). Microcode that IBM I/O device. An addressable read and write unit, such does not sell as part of a machine but licenses to the as a disk drive device, magnetic tape device, or printer.
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For a storage facility, this is the disk surface OEMI. Original Equipment Manufacturer’s Information. on which data is stored. A reference to an IBM standard for a computer peripheral interface. More specifically, a reference to megabyte (MB). A megabyte of storage is 10⁶ bytes.
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parity. A data checking scheme used in a computer rack. A unit that houses the components of a storage system to ensure the integrity of the data. The RAID subsystem, such as controllers, disk drives, and power. implementation uses parity to recreate data if a disk RAID.
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Number. subsystem associated with the management of a single device. SSA. Serial Storage Architecture. An IBM standard for a computer peripheral interface. The interface utilizes a subsystem identifier (SSID). A number that uniquely SCSI logical protocol over a serial interface that...
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Ultra SCSI. An enhanced small computer system interface. unit address. The ESA/390 term for the address associated with a device on a given control unit. On ESCON interfaces, the unit address is the same as the device address. On OEMI interfaces, the unit address specifies a control unit/device pair on the interface.
2 dump status codes 139 255 MHz CPU card, locations 2105 Model F10/F20 23 cluster bay status codes 332 MHz CPU card, locations 2105 Model E10/E20 15 other three digit status codes 139 390 V battery set code index 72...
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65 primary power supply fan 40 locating a DDM bayin a rack 6 locations, cluster bay 2105 Model E10/E20 locating a device drawer in a rack 6 332 MHz CPU card 15 location codes 111...
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9 and 10 character RAS progress codes 139 NVRAM 219 read system, POST errors 215, 219 NVS cache module, locations 2105 Model E10/E20 19 reboot recovery 224, 227 NVS cache module, locations 2105 Model F10/F20 26, related books xiv...
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SSA device card, locations 2105 Model E10/E20 18 SSA device card, locations 2105 Model F10/F20 25 unattended start mode, enable/disable 218 SSA device card DRAM module, locations 2105 Model unsafe conditions, safety inspection 184 E10/E20 18 utility menu, service terminal 67...
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Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
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