Service Request Numbers (Srn) - IBM E10 Service Manual

ESC SRN
E250 48900
E255 48950
E260 49000
E270 49100
E290 49500
E291 49501
E292 49502
E500 2A106
E500 301C0
E500 60200
E500 60220
E500 80200
E501 8022X
E601 8023X
E700 1022F
E800 49503
EB00 31000
ED01 80210
ED01 D8300
ED03 D8000

Service Request Numbers (SRN)

The following SRNs are sometimes found without an 1xxx ESC.
These SRNs may also occur with an 1xxx ESC.
Table 17. 2105 Service Request Number (SRN) Descriptions
SRN Description of SRN
20XXX Open SSA link
21XXX Link threshold, no characters received
22XXX Link threshold, remote port disabled
23XXX Link threshold, link reset failed
24XXX Link threshold, retry limit exceeded
25XXX Link threshold, hardware error
26XXX Link threshold, frame reject
27XXX Link threshold, invalid retry status
28XXX Link threshold, time-out disable state
29XXX Link threshold, time-out ready state
2A106 Multiple DDMs detected redundant power loss
2A206 DDM SSA link failed POST
301C0 Multiple DDMs detected redundant power loss or controller interrupt
31000 PRT detected DDM impending failure or reset threshold exceeded
Description of ESC and SRN
> 1 array member failed
Array rebuild failed, DDM caused
Array degraded, no available spare
Array exposed, no available spare
No spare available for array
Spares + Members do not meet expectation
Configuration time-out, multiple SSA errors
Drawer power loss or controller card interrupt
Drawer power loss or controller card interrupt
Drawer will not power on
Drawer power assembly check light on
Drawer will not power on
7133 power supply in position X has failed
7133 fan assembly in position X has failed
Drive over temperature
Power sense or controller card code load fail
PRT detected DDM impending failure (member or spare)
Controller card has failed
Diagnostic detected controller failure
Diagnostics cannot access controller
Error Messages, Diagnostic Codes, and Service Reports, CHAPTER 9
2105 Exception Symptom Codes
173