IBM E10 Service Manual page 109

Enterprise storage server
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Table 6. Firmware Error Codes. (continued)
Error
Description
Code
40A00000
System firmware IPL
(F10/F20)
failure.
40B00000 The operating system
surveillance interval
exceeded.
40B00100 Surveillance time-out
on CPU 1.
40B00101 Surveillance time-out
on CPU 2.
40B00102 Surveillance time-out
on CPU 3.
40B00103 Surveillance time-out
on CPU 4.
40D00003 An unknown slow
shutdown commanded.
40D00004 An unknown fast
shutdown commanded.
40D00101 BIST on I/O Planar
failed.
40D00102 BIST on System
Planar failed.
45800000 Memory controller
check-stop.
45B00001 A non-compatible
memory card is
detected.
Action/ Possible Failing FRU
1. Remove the CPU card in the C2 slot (farthest away from the memory cards).
If the problem is resolved, replace the removed CPU card. If not, continue.
2. Exchange the CPU card in the C1 slot (closest to the memory cards) with
the CPU card removed in step one. If the problem is resolved, replace the
failing CPU card.
3. System Planar (model F10/F20 only).
4. Replace I/O Planar.
5. Replace the Service Processor Card (E10/E20 only).
The F10/F20 I/O planar includes the service processor.
Note: Go to "MAP 4700: Cluster Bay FRU Replacement" in chapter 3 of the
Enterprise Storage Server Service Guide, Volume 1.
See 40A00000
Replace the CPU card in slot P1–C1 (closest to memory cards).
Note: Go to "MAP 4700: Cluster Bay FRU Replacement" in chapter 3 of the
Enterprise Storage Server Service Guide, Volume 1.
Refer to the actions in error code 40B00100.
Replace the CPU card in slot P1-C2 (farthest away from the memory cards).
Note: Go to "MAP 4700: Cluster Bay FRU Replacement" in chapter 3 of the
Enterprise Storage Server Service Guide, Volume 1.
Refer to the actions in error code 40B00102.
1. Critical cooling problem. Check to ensure the customer air temperature is in
the proper range.
2. Use the service terminal to display and repair any related power problems.
Connect the service terminal to the working cluster bay and use the Repair
Menu, Shoe / Repair Problems Needing Repair option.
Locked fan failure detected. See the action for error code 2BA00300.
Replace the I/O Planar.
Note: Go to "MAP 4700: Cluster Bay FRU Replacement" in chapter 3 of the
Enterprise Storage Server Service Guide, Volume 1.
Replace the System Planar.
Note: Go to "MAP 4700: Cluster Bay FRU Replacement" in chapter 3 of the
Enterprise Storage Server Service Guide, Volume 1.
Replace the System Planar.
If the problem is not resolved, go to "MAP 4540: Cluster Minimum Configuration"
in chapter 3 of the Enterprise Storage Server Service Guide, Volume 1.
Replace the memory card, as indicated by the physical location code.
Note: Go to "MAP 4700: Cluster Bay FRU Replacement" in chapter 3 of the
Enterprise Storage Server Service Guide, Volume 1.
Error Messages, Diagnostic Codes, and Service Reports, CHAPTER 9
Codes
93

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