Printer Behaviour - Oce CS 5050 User Manual

If your computer is on a network, log on and print from several software
8
applications.
If steps 7 or 8 fail, try again from another computer, or remove it from the
9
network to test on an individual basis.
If one application fails, but others print successfully, the problem may
originate from a specific software.
If all applications fail to print, call Océ Service.

Printer behaviour

Printer does not turn on
Check that the power cord is securely attached to the printer and plugged into
a working electrical outlet.
Check that the power switch is on.
Display does not light up
Check that the power cord is plugged in and the power switch is on.
Push any control panel button. The display should light up.
File will not print
Check the electrical connections.
Take-up roll does not turn
Check that the paper feed option is set to "Take-up".
Take-up roll does not stop turning
Check that nothing blocks the take-up sensor (between the take-up sensor
and media).
Automatic cutter does not work or tears the paper
Make sure the Auto-Cut option is set to ON.
Make sure Media Supply Type is set to Roll.
Make sure the cutter is properly installed. (see 'Installing the cutter' on
page 24)
Error handling and troubleshooting 97