Debugging Mismatched Application Support Files; Startup Center Fails To Reset The Sysadmin Password On The Hub Tivoli Enterprise Monitoring Server Configuration Panel; Startup Center Fails To Create The Tivoli Warehouse Database And User; On Unix Systems, A New User Is Not Created Or A - IBM E027SLL-H - Tivoli Monitoring - PC Troubleshooting Manual

SDA-enabled Agent Builder agent might override the higher version application
support when it is connected through that TEMS. To avoid this situation, you must
recycle the monitoring server.

Debugging mismatched application support files

After upgrading your Tivoli Enterprise Monitoring Server and Tivoli Enterprise
Portal Server to IBM Tivoli Monitoring V6.2.3 or higher, you might be warned that
the portal server identified mismatched support files.
Mismatched files are identified when you forget to upgrade the agent support files
during your upgrade or you forget to upgrade the TEPS support, but upgrade the
agent support files.
To remedy this situation, complete the support upgrade specified by the warning.
See "Resolving application support problems" on page 11 for more information.
Startup Center fails to reset the sysadmin password on the
hub Tivoli Enterprise Monitoring Server configuration panel
If the Startup Center fails to reset the sysadmin password on the hub Tivoli
Enterprise Monitoring Server configuration panel, reset the password manually.
Startup Center fails to create the Tivoli Warehouse database
and user
If the Startup Center fails to create the Tivoli Data Warehouse database and user,
follow the Warehouse Proxy Agent configuration instructions to create the Tivoli
Data Warehouse database and user. See "Configuring a Warehouse Proxy agent" in
the IBM Tivoli Monitoring Installation and Setup Guide.
On UNIX systems, a new user is not created or a password is
not reset in the Startup Center when you use a non-root user
to install Warehouse Proxy Agent and Tivoli Enterprise Portal
Server
On UNIX systems, a new user cannot be created and a password cannot be reset in
the Startup Center when you use a non-root user to install Warehouse Proxy Agent
and Tivoli Enterprise Portal Server. To remedy this situation, create the user or
reset the password manually.
On Windows systems, a Tivoli Monitoring Warehouse DSN is
not created in the Startup Center
If the Tivoli Monitoring Warehouse DSN is not created by the Startup Center,
create the DSN manually by using the Warehouse Proxy Agent configuration
instructions. See "Configuring a Warehouse Proxy Agent on Windows (ODBC
connection)" in the IBM Tivoli Monitoring Installation and Setup Guide. For more
information, check the WAREHOUSE_ODBC.log and WAREHOUSE_ODBC.trc files under the
target system temporary_directory\DSNUtil (for example, C:\Temp\DSNUtil).

Startup Center fails to test DSN with database connectivity

If you have an existing 32-bit Warehouse database in the 64-bit DB2 instance, the
Startup Center fails to test the DSN for database connectivity after creating the
Tivoli Monitoring Warehouse DSN. The WAREHOUSE database is not upgraded
from 32-bit to 64-bit automatically. For more information, check
Chapter 5. Installation and configuration troubleshooting
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