Problems After Upgrading - IBM E027SLL-H - Tivoli Monitoring - PC Troubleshooting Manual

"Enable SPSS Configuration" prompt while configuring from the command line

Problems after upgrading

If you see irregularities in the Performance Analyzer Configuration window or the
Tivoli Enterprise Portal after installing and configuring the Tivoli Performance
Analyzer, review the symptoms, possible cause, and solution.
The Performance Analyzer configuration dialog box is hanging when you try to
save the configuration
After an upgrade from Performance Analyzer V6.2.2 to V6.2.3 (or later), custom
workspace view titles have changed
ensure that the agent home directory has at least 100 MB of free space to
store temporary files. See "Software and memory requirements for
non-linear trending in Tivoli Performance Analyzer" in the IBM Tivoli
Monitoring Installation and Setup Guide.
During configuration of the Tivoli Performance Analyzer from the
command line, you get a prompt for "Enable SPSS Configuration". Even if
you select FALSE, you might be prompted for the "Local path to the SPSS
server installation directory". (The SPSS
used for predicting future performance based on historical data.) See also
"Silent configuration of the Performance Analyzer" in the IBM Tivoli
Monitoring Installation and Setup Guide.
The Performance Analyzer configuration dialog box can become
unresponsive if your Tivoli Enterprise Portal Server database is installed on
a Microsoft MS SQL Server and you have upgraded the Performance
Analyzer from V6.2.2 to V6.2.3 Fix Pack 1.
Complete the following steps to enable saving of the Performance Analyzer
configuration:
1. Stop the process that is hanging.
2. Rename the file PAfTepDBConfig.properties to something like
PAfTepDBConfig.properties.old.
3. Remove the hostname_pa.cfg file and restart the Performance Analyzer
configuration.
You should now be able to save the configuration.
After upgrading the Tivoli Performance Analyzer from V6.2.2 to V6.2.3 (or
later), some titles in your custom workspaces might have changed. For
example, you get "Kpa:KPA1617" for the view title instead of, say, "7 Day
Forecast (KB)". You must update the title key to restore any custom view
titles that have changed.
Complete the following steps in the Tivoli Enterprise Portal to restore your
customized view titles:
1. In the custom workspace where the view titles are incorrect, click
Properties to open the Properties editor.
2. Select a view from the navigation tree to open the Properties tabs, and
click Style.
3. Depending on the view title you are modifying, replace the
Kpa:KPAxxxxentry in the header Text box with one of the following
keys:
v For customized OS agent workspace views, Kp3:KPAxxxx
v For customized DB2 workspace views, Kp0:KPAxxxx
v For customized ORACLE workspace views, Kp4:KPAxxxx
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Chapter 12. Performance Analyzer troubleshooting
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