Client Allows You To Save A Situation With An Invalid Character; Tivoli Enterprise Portal Or The Browser Displays The Yen Symbol As A Backslash In Japanese; Using An Administrator Name With Non-Latin1 Characters, Cannot Log Onto The Tivoli Enterprise Portal; Non-Ascii Characters Are Not Accepted In The User Id Or The Distinguished Name Field - IBM E027SLL-H - Tivoli Monitoring - PC Troubleshooting Manual

Troubleshooting guide
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Client allows you to save a situation with an invalid character

It is possible to create and save a situation with a wildcard character such as an
asterix (*). However, a situation created with this character is not valid.
Tivoli Enterprise Portal or the browser displays the yen symbol as a
backslash in Japanese
The yen symbol is represented by x'5C' in the Japanese code page 943 and 932
(Shift-JIS). However, Windows systems also use x'5C' as the syntactic character
"escape", "backslash", or a directory delimiter. In Unicode (used internally by Java),
the backslash is U+005C and the yen symbol is U+00A5. The Java runtimes have
two different converters for Shift-JIS code pages, depending on whether the input
x'5C' should be treated as a backslash or the yen symbol. However, in the Tivoli
Enterprise Portal or the browser, the JVM treats x'5C' as a backslash. This situation
does not affect the function; it is only a display issue.
Using an administrator name with non-latin1 characters, cannot log
onto the Tivoli Enterprise Portal
About this task
If you log onto a Windows system with an administrator name with non-latin1
characters, you cannot log onto the portal server by either the Tivoli Enterprise
Portal desktop client or the Tivoli Enterprise Portal browser client. Set the
cnp.browser.installdir Tivoli Enterprise Portal parameter to a path that does not
contain any non-latin1 characters by completing the following steps:
1. Click Start > Programs > IBM Tivoli Monitoring > Manage Tivoli Monitoring
2. In the Manage Tivoli Monitoring Services window, right-click Tivoli Enterprise
3. In the client configuration window that opens, double-click the
4. In the edit parameter window that opens, enter the path to where the browser
5. Select the In Use check box and click OK.
6. Click OK to save your changes.
Non-ASCII characters are not accepted in the user ID or the
distinguished name field
If you have non-ASCII characters in your user ID or distinguished names within
LDAP, and then add another user into the Tivoli Enterprise Portal, the characters
are removed from the name and the user cannot log in. Remove the non-ASCII
characters from distinguished name or the user ID.
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IBM Tivoli Monitoring: Troubleshooting Guide
Services.
Portal > Browser > Tivoli Enterprise Portal > Desktop_InstanceName > and
click Reconfigure.
cnp.browser.installdir parameter.
view files should be installed on the client computer. If this is the browser
client that you are configuring, use a path that is available at any computer
from which users log on, such as c:\temp, and choose a path that does not
contain any non-latin1 chars.

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