Kshsoap Client Fails Because Of Missing Libraries On Unix-Based Systems; Category And Message Field Of The Universal Message Does Not Accept Dbcs; An Error Occurs When Remotely Removing An Instance On Windows - IBM E027SLL-H - Tivoli Monitoring - PC Troubleshooting Manual

4. Submit the PP#1xxxx job.
5. Use IDCAMS to copy data from the flat file to the new VSAM.
6. Reinstall the application support for the product or products whose situations
For instructions on installing application support for a monitoring agent installed
on z/OS, refer to the configuration guide for your monitoring agent.
For instructions on installing application support for monitoring agents installed
on a distributed system (Windows, UNIX, Linux) see the IBM Tivoli Monitoring:
Installation and Setup Guide.
kshsoap client fails because of missing libraries on UNIX-based
systems
On UNIX-based systems, the CandleSoapClient shell script calls kshsoap binary
from inside, while sourcing the environment. You do not need to run the kshsoap
binary, as required on a Windows platform.
Category and Message field of the universal message does not accept
DBCS
About this task
To record a DBCS IBM Tivoli Monitoring universal message when a situation is
true, following these steps on the Tivoli Enterprise Portal:
1. Open the Situation editor.
2. Select a situation.
3. Select the Action tab.
4. Check Universal Message button.
5. Move the cursor to Message or Category text field.
6. Enable Input Method (IM) for DBCS.
7. Type a key to input DBCS.
However, at the last step, nothing is set into the text field because the text field
does not accept double byte characters (DBCS). Disable the Input Method and
input only single byte characters (SBCS).

An error occurs when remotely removing an instance on Windows

The following log shows an error occurs when remotely removing an instance on
Windows.
(4300DFC2.0000-828:kbbssge.c,52,"BSS1_GetEnv") KBB_RAS1="ERROR ^>
C:\IBM\ITM\tmaitm6\logs\KNTRAS1.LOG"
(4300DFC2.0001-828:kbbssge.c,52,"BSS1_GetEnv") CANDLE_HOME="C:\IBM\ITM"
(4300DFCE.0000-828:kdytasks.cpp,1063,
"runCommand") Bad return code (3221225477) from command
142
IBM Tivoli Monitoring: Troubleshooting Guide
c. On the RUNTIME ENVIRONMENTS (RTES) menu, type B for (Build
libraries) next to the runtime environment in which the monitoring server is
configured, and press Enter. The PP#1xxxx job that allocates the runtime
libraries is displayed.
d. Edit the CYL() parameter in the job to increase the VSAM allocation to
whatever value your DASD can accommodate
are missing or not starting correctly.