IBM E027SLL-H - Tivoli Monitoring - PC Troubleshooting Manual page 63

Troubleshooting guide
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Before you set the trace options for the portal server, determine the trace string.
The trace string specifies the trace setting. Set trace options for the portal server
when you start it. The log file continues to grow until you either turn off the trace
or recycle the portal server. Always backup the files before altering them.
Procedure
On the computer where the portal server is installed, click Start >
v
Programs > IBM Tivoli Monitoring > Manage Tivoli Enterprise Monitoring
Services.
1. Right-click the Tivoli Enterprise Portal Server service.
2. Select Advanced > Edit Trace Parms to display the Trace Parameters
window.
3. Select the RAS1 filters. The default setting is ERROR.
4. Accept the defaults for the rest of the fields and click OK.
Set the following variable in the install_dir/config/cq.ini where
v
filter is the component you want to trace and trace_level is the level of
tracing you want.
KBB_RAS1=ERROR (UNIT:filter trace_level)
What to do next
Recycle the Tivoli Enterprise Portal Server.
Setting the trace option for the Tivoli Enterprise Monitoring
Server trace
About this task
On Windows systems:
1. Always backup the files before altering them.
2. On the computer where the Tivoli Enterprise Monitoring Server is installed,
select Start > Programs > IBM Tivoli Monitoring > Manage Tivoli Enterprise
Monitoring Services.
3. Right-click the Tivoli Enterprise Monitoring Server service.
4. Select Advanced > Edit Trace Parms to display the Trace Parameters window..
5. Select the RAS1 filters. RAS1 is the unit trace for the monitoring server. The
default setting is ERROR.
Note: There must be a space between each UNIT trace setting. For example,
ERROR (UNIT:kdy all) (UNIT:kfaprpst all).
6. Accept the defaults for the rest of the fields.
7. Click OK to set the new trace options.
8. Click Yes to recycle the service.
On UNIX systems:
1. Always backup the files before altering them.
2. Set the following variable in the ms.ini file in the %CANDLEHOME/config
directory:
KBB_RAS1=ERROR (UNIT:filter trace_level)
where filter is the component you want to trace and trace_level is the level of
tracing you want. The following example traces everything in the Deploy
component:
45
Chapter 4. Tools

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