Unix-Based Systems Installation Frequently Asked Questions - IBM E027SLL-H - Tivoli Monitoring - PC Troubleshooting Manual

Table 6. Windows installation frequently asked questions (continued)
Question
How can I diagnose problems
with product browse settings?

UNIX-based systems installation frequently asked questions

Table 7. Frequently asked questions for UNIX-based systems installation
Problem
The product was installed as root.
Without re-installing the product,
how can I change from root to
another ID?
How can I set the trace option to
capture any abends (core files)?
In an environment of 50 servers
with at least one agent per server,
a new agent (vt) was installed
outside the firewall. The new
agent must be configured on
Tivoli Enterprise Monitoring
Server for IP.PIPE communication.
Is it necessary to change all the
other UNIX-based systems agents
for IP:PIPE?
Does SNMP need to be turned on
to monitor UNIX-based systems
host? The monitoring server is
running WINNT4.0 and
monitoring agent is running on
HPUX?
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IBM Tivoli Monitoring: Troubleshooting Guide
Answer
1. Select Start > Programs > IBM Tivoli Monitoring > Manage Tivoli
Enterprise Monitoring Services.
2. Right-click the Windows agent and select Browse Settings. A text window
displays.
3. Click Save As and save the information in the text file. If requested, you can
forward this file to IBM Software Support for analysis.
Solution
If you installed and started the agent as root, the files do not have correct
permissions, so the result is unpredictable. For this reason, do not use root ID
either to install or start the UNIX-based systems agents. Create a user ID with
all the authority and permissions to install, run or use any other ID other than
root.
As root, run the command UnSetRoot , which is located under
install_dir/bin/ directory. This script resets all the files under the install_dir
directory, owned by root.
UnSetRoot [ -h CANDLEHOME ] userID
After executing the above script, run the SetPerm command, which is located
under install_dir/bin/ directory. This command sets root permission for
certain UNIX-based systems agent files.
Add the following in the agent .ini file. For an example if it is KUX agent, add
the following line in install_dir/config/ux.ini file
KBB_SIG1=trace –dumpoff
Is it not necessary to change all the other UNIX-based systems agents for
IP:PIPE. You have to configure only the agent, which connects to the Tivoli
Enterprise Monitoring Server through a firewall. However, you must configure
the Tivoli Enterprise Monitoring Server for IP.PIPE communication.
While configuring the agent, which communicate through the firewall, you get
the following options:
v Does the agent connect through a firewall? [YES or NO] (Default is: NO)
v IP.PIPE Port Number (Default is: 1918)
v Enter name of KDC_PARTITION (Default is: null)
If you are communicating only through the Tivoli Enterprise Monitoring Server
you do not need SNMP. However, if you are sending traps to the emitter
through the Tivoli CA uni-center or HP Open-view, SNMP is required.