Backup Failure Message During A Remote Monitoring Server Upgrade; Remote Configuration Of Deployed Monitoring Agent For Db2 Agent Fails; Monitoring Server Cannot Find Your Deployment Depot - IBM E027SLL-H - Tivoli Monitoring - PC Troubleshooting Manual

Backup failure message during a remote monitoring server
upgrade
During a remote Tivoli Enterprise Monitoring Server upgrade, if you receive the
message, "The Backup procedure for TEMS database files has failed. If you
continue with the installation your customized tables could be lost. Would you like
to abort the installation?", exit the upgrade installation to avoid losing data.
About this task
If you click YES, there is a risk of losing your customized tables. To ensure that
you do not lose data, complete the following steps:
Procedure
1. Click NO and exit the upgrade installation.
2. Restart the remote monitoring server computer.
3. Stop all Tivoli Monitoring components.
4. Rerun the upgrade installation now with the remote monitoring server in the
stopped state.
Results
The upgrade installation is complete.
Remote configuration of deployed Monitoring Agent for DB2
agent fails
The following message is returned when running the tacmd addsystem command:
The agent action SETCONFIG failed with a return code of -1073741819 for
product code ud.
Remote configuration and installation of a database agent requires that IBM Global
Security Kit (GSKit) be installed in directory C:\Program Files\ibm\gsk7, or that
the GSKit directory be defined in the Windows System environment variable
ICCRTE_DIR. DB2 9.1 installs the GSKit package in C:\ibm\gsk7 and the
ICCRTE_DIR environment variable is not exported as a System environment
variable. Therefore, tacmd addsystem remote configuration processing cannot
execute and results in the failure message reported to the user.
Choose one of the following resolutions that best fits your environment:
v Install the GSKit product by executing the InsGSKit.exe program in the target
directory C:\Program Files\ibm\ directory.
v Assign the System Environment variable named ICCRTE_DIR to the directory
path of the currently installed GSKit product (for example, C:\ibm\gsk7).
v When the error is reported, manually configure the Monitoring Agent for DB2
Service Startup Parameters to use the correct user name and password to
interact with the DB2 9.1 product. Ensure that the InteractsWithDesktop Service
is not enabled for this DB2 Agent Service.

Monitoring Server cannot find your deployment depot

If you create a shared deployment repository named depot on the server hosting
the deployment depot and you create this repository in a subdirectory of the depot
directory, the monitoring server will not be able to find your deployment depot,
and you will receive this message:
Chapter 5. Installation and configuration troubleshooting
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