Chapter 5. Installation And Configuration Troubleshooting; Frequently Asked Questions; General Installation Frequently Asked Questions; Windows Installation Frequently Asked Questions - IBM E027SLL-H - Tivoli Monitoring - PC Troubleshooting Manual

Chapter 5. Installation and configuration troubleshooting

This chapter contains the following sections, which provide information about
problems that might occur during installation, upgrading from previous versions,
and uninstallation of the product and product components:
v "Frequently asked questions"
v "General installation problems and resolutions" on page 68
v "Windows installation problems and resolutions" on page 84
v "UNIX-based system installation problems and resolutions" on page 88
v "Troubleshooting z/OS-based installations" on page 96
v "Uninstallation problems and workarounds" on page 107

Frequently asked questions

General installation frequently asked questions

The following table lists general installation frequently asked questions.
Table 5. General frequently asked questions
Question
Are fix packs required if a user
migrates Candle monitoring
agent to IBM Tivoli Monitoring.
Do presentation files and
customized OMEGAMON DE
screens for Candle monitoring
agents need to be migrated to a
new zLinux system.

Windows installation frequently asked questions

Table 6. Windows installation frequently asked questions
Question
How can I determine if Windows
Security logging is on?
© Copyright IBM Corp. 2005, 2012
Answer
Fix packs for CNP196 are delivered as each monitoring agent is migrated to IBM
Tivoli Monitoring.
Note: The IBM Tivoli Monitoring download image or CD provides application
fixpacks for the monitoring agents that are installed from that CD (for example,
the agents for operating systems such as Windows, Linux, UNIX, and i5/OS
The migration software for other agents is located on the download image or
CDs for that specific monitoring agent, such as the agents for database
applications.If you do not migrate the monitoring agent to IBM Tivoli
Monitoring, the agent continues to work. However, you must migrate to have all
the functionality that IBM Tivoli Monitoring offers.
The migration from version 350 to IBM Tivoli Monitoring handles export of the
presentation files and the customized OMEGAMON DE screens.
Answer
If the sysadmin account that you use to log on to Tivoli Enterprise Portal is not
a Windows Administrator, you do not see the security log.
Windows security logging is not turned on by default. Normally, data is not
collected in the security log unless the Windows administrator turns it on. The
Record Count = 0 in the Windows monitored logs report confirm that security
logging is not turned on.
®
).
65