Agent Never Connects To The Monitoring Server; The Tivoli Enterprise Monitoring Server Does Not Restart After Installation Of Domain Support - IBM E027SLL-H - Tivoli Monitoring - PC Troubleshooting Manual

Agent never connects to the monitoring server

In IBM Tivoli Monitoring V6.2.3.x, on 32- and 64-bit Red Hat Linux V5.x systems,
the agent never connects to the Tivoli Enterprise Monitoring Server. The agent does
not appear to attempt to connect, and there is no message in the error log.
Shutdown works only with force option, and restarting does not help.
This problem indicates that the kernel on the machine is not at the required level.
To resolve the problem, upgrade the kernel to 2.6.18-274.12.1.el5 or higher. See also
the Software Product Compatibility Reports (http://publib.boulder.ibm.com/
infocenter/prodguid/v1r0/clarity/index.html).
The Tivoli Enterprise Monitoring Server does not restart after
installation of Domain Support
This problem may occur on Windows because of a corrupted Tivoli Enterprise
Monitoring Server catalog database after you install or upgrade Tivoli Performance
Analyzer and then launch the domain support tool. If the monitoring server cannot
be started, complete the following steps:
1. Copy the two files: QA1CDSCA.DB and QA1CDSCA.IDX from <itm>\BACKUP\<latest
2. Start Tivoli Enterprise Monitoring Server.
After completing these two steps, the catalog database is restored and the
monitoring server works correctly. No data is lost in the process.
timestamp>\CMS to <itm>\CMS
Chapter 12. Performance Analyzer troubleshooting
221