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About this book
This manual provides requirements and instructions for installing, configuring, and
licensing IBM Rational Rose.
Who should read this book
This guide is intended for those who are responsible for installing Rational Rose.
Contacting IBM Customer Support for Rational software products
If you have questions about installing, using, or maintaining this product, contact
IBM
The IBM software support Internet site provides you with self-help resources and
electronic problem submission. The IBM Software Support Home page for
Rational
support/.
Voice Support is available to all current contract holders by dialing a telephone
number in your country (where available). For specific country phone numbers, go
to http://www.ibm.com/planetwide/.
Note: When you contact IBM Customer Support, please be prepared to supply the
Downloading the IBM Support Assistant
The IBM Support Assistant (ISA) is a locally installed serviceability workbench that
makes it easier to resolve software product problems. ISA is a free, stand-alone
application that you download from IBM and install on any number of machines.
It runs on AIX, RedHat Enterprise Linux, AS, HP-UX, Solaris, and Windows
platforms.
ISA includes these features:
v Federated search
v Data collection
v Problem submission
v Education roadmaps
For more information about ISA, including instructions for downloading and
installing ISA and product plug-ins, go to the ISA Software Support page.IBM
Support Assistant: http://www.ibm.com/software/support/isa/.
© Copyright IBM Corp. 1993, 2006
®
Customer Support as follows:
®
products can be found at http://www.ibm.com/software/rational/
following information:
v Your name, company name, ICN number, telephone number, and e-mail
address
v Your operating system, version number, and any service packs or patches
you have applied
v Product name and release number
v Your PMR number (if you are following up on a previously reported
problem)
vii
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